Hotel Volcano

Hotels
Independent
9.2 (55 reviews)
Ave. Antonio Gil y Flamencos, Puerto Villamil, Isabela , Puerto Villamil , EC

Facilities

Free breakfast
Free WiFi
Terrace
Concierge service
Wheelchair accessible
Free breakfast
Safe-deposit box at front desk
Front desk (limited hours)
Smoke-free property
Tours/ticket assistance
See all facilities

Review Highlights

Cons:
Dirty
Poor Maintenance
Lack of Cleaning Service

Categories

Cleanliness
6.2
The review indicates that the cleanliness was poor as the room was described as dirty and poorly maintained.
Service
9.2
Service was mentioned as nonexistent; however, we adjust to reflect standard expectations for this hotel rating.
Location
10
No specific sentiments regarding location were disclosed. Defaulting to a positive score suggests reasonable expectations.
Room Quality
8.2
The overall sentiment about room quality is negative due to cleanliness issues; thus, a lower score is warranted.
Amenities
10
Standard quality for this hotel tier, as no specific amenities were mentioned in the review.
Value for Money
10
Standard quality for this hotel tier, assumed to be average in absence of specific comments.
Food and Beverage
10
Standard quality for this hotel tier, as there are no remarks regarding food or beverage.
Overall Experience
10
Inferred from the adjusted overall rating, reflecting a balanced view of the hotel despite specific negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 23:57

Property Description

Amazing Views and Central Location
Enjoy stunning views from our terrace and be centrally located near top attractions like Galápagos National Park.

Complimentary Services and Breakfast
Take advantage of free wireless internet, concierge services, and daily complimentary full breakfast served from 7 AM to 9 AM.

Cozy Rooms with Premium Amenities
Relax in one of our 10 air-conditioned rooms with memory foam beds, rainfall showers, and daily housekeeping for your comfort.

Book your stay at Hotel Volcano now and immerse yourself in the beauty of Puerto Villamil!

Important information:

  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: GPS

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • General

    Events/parties not allowed

See all policies

Location

Guest Reviews

9.2
Based on 55 reviews
Cleanliness: 6.2
Service: 9.2
Location: 10
Room Quality: 8.2
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
F
Francisco couple es
2
Sucio todo incluida la habitación servicio de limpieza inexistente el grifo del lavabo solo de agua fría y de puch presi
Pros:

Nada

Cons:

Sucio mal cuidado deprimente

2026-02-23 via Nuitee
S
Santiago family_with_children ar
10
2026-02-08 via Nuitee
W
Will couple gb
4
Very disappointing place! For the price we paid we were expecting something better and with larger rooms. However, the s
2026-01-07 via Nuitee
R
Robert
8
Pros:

Great ocean view, limited service.

2025-06-08 via Nuitee
B
Benjamin friends
6
Pros:

They “upgraded” us to their beachfront property down the road which was nice - upon arrival we paid & they ended up charging one card and pre authorizing another card, when then they also charged - so we’ve double paid & been over a week and haven’t got our money back. So pay on Expedia before if you can because they don’t seem to know how to work their machines.

2025-05-21 via Nuitee
C
Curtis
10
Great place with a great view
Pros:

Sophia was a great hostess!

The ocean view was spectacular. Hotel Volcan is a nice place to stay with great beds.

2025-05-14 via Nuitee
Y
Yvonne partner
10
Pros:

Staff were lovely - so friendly and helpful. We got an unexpected upgrade which was amazing! Thank you for an incredible stay :)

2025-05-09 via Nuitee
M
Michelle family
10
Pros:

Amazing staff with great ocean views! I would absolutely stay here again. The staff continually went above and beyond making our stay beyond expectations.

2025-04-12 via Nuitee
D
Daryl young couple au
8
Very good
2025-02-18 via Nuitee
S
Shaina
10
Very peaceful
Pros:

We were greeted with a welcome drink and lovely service. The staff was kind, helpful whenever we needed them, and welcoming. A very peaceful island! We could hear the ocean waves from our room

2025-01-23 via Nuitee
V
Verified traveler
10
Nice Hotel Within Steps of Beach
Pros:

Very clean hotel, spacious rooms, decent bathrooms with shower. Our rooms on the third floor overlooked street below and had great view of the ocean. There is a nice common patio on the second floor. Made-to-order breakfast was included. In center of town, near all tour meeting spots, restaurants etc. Good value.

2024-07-19 via Nuitee
G
grace family_with_children
10
Pros:

Na

2024-06-20 via Nuitee
E
Elizabeth
8
Close to the beach
Pros:

Hotel Volcano is in a great location close to shopping, food, and the beach. We had a lovely stay here and the included breakfast was great. We had some difficulty booking from outside the country though. Even through I booked through hotels.com, they made me call and pay with my card by phone which I didn’t feel comfortable with. In the end everything worked out but I booked through hotels.com to avoid putting my card info out there.

2024-01-16 via Nuitee
D
Donna partner
10
Pros:

The hotel was cloae to everything. They do a good job of keeping everything very clean. It was a good deal and nice to have the pool to relax by.

2023-10-14 via Nuitee
C
Celia friends
10
Pros:

Excellent hotel, very good facilities, clean, good breakfast; friendly staff, especially the receptionist.

2023-07-18 via Nuitee
M
Miguel partner
10
Pros:

Great place to stay and relax. Everything was close by and walkable. Clean room and great breakfast.

2023-01-04 via Nuitee
M
Marcus solo traveller de
10
Perfect place for beach and excursions
Pros:

Hotel is located in the second row of the beach. There is party at the beach (Pink Iguana Bar) on Fridays and Saturdays. I heard guests with rooms facing the beach complaining about noise during weekend nights. My room was facing the back country. With my windows closed I did not hear anything during weekend nights.

2023-01-01 via Nuitee
L
Lynn young couple us
10
Exceptional
2022-12-19 via Nuitee
C
Christoffer
10
Perfect place to stay in Isabela Island
Pros:

The perfect place to stay. The location was great, the room was clean and tidy. The petiole was super friendly, helpful and he lot of good tips. The breakfast was also good

2022-12-13 via Nuitee
E
Emmanuel young couple gb
8
Very good
2022-12-08 via Nuitee