HGU New York

Hotels
8 (2370 reviews)
34 East 32nd Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful rooms
Cons:
Cleaning issues
Limited amenities
Overpriced food

Categories

Cleanliness
7.75
Some reviews indicate cleaning issues during the stay.
Service
8.75
Friendly staff noted in multiple reviews, contributing positively.
Location
9.25
Excellent accessibility and proximity to attractions highlighted in reviews.
Room Quality
8.25
Rooms described as spacious and comfortable, with some mention of aged decor.
Amenities
7.75
Limited amenities available; specific mentions of issues with the cafe.
Value for Money
7.25
Mixed sentiments about pricing compared to the service and facilities.
Food and Beverage
6.75
Some complaints regarding food quality and price.
Overall Experience
8.25
General sentiment was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:14

Property Description

Luxurious Stay in the Heart of Midtown

Historic Charm with Modern Comforts
Experience the blend of history and modernity at HGU New York, housed in a meticulously restored 1905 Beaux Arts building. Adorned with art pieces, the marble-floored reception and stylish rooms offer a unique ambiance.

Culinary Delights and Rooftop Views
Indulge in farm-to-table cuisine at the on-site restaurant, unwind at the lobby bar, or head to Rose Hill Rooftop for cocktails with a stunning view of the Empire State Building. The perfect spots to create unforgettable memories.

Convenience and Connectivity
Benefit from concierge services, complimentary WiFi, and proximity to iconic landmarks like the Empire State Building, just steps away. With Madison Square Park and Union Square nearby, explore the city with ease.

Ready to elevate your stay? Book now at HGU New York for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 2370 reviews
Cleanliness: 7.75
Service: 8.75
Location: 9.25
Room Quality: 8.25
Amenities: 7.75
Value for Money: 7.25
Food and Beverage: 6.75
Overall Experience: 8.25
M
Manuel • solo_traveller • es
9
Excelente localización y buena relación calidad precio
Pros:

localización y relación calidad precio

2026-03-21 • via Nuitee
C
CHING-YI • extended_group • tw
8
Pros:

地點很棒，旁邊就是地鐵站入口。附近是韓國城，美食很多。

Cons:

剛進房間就踩到地板上有之前房客用過的隱形眼鏡，房間清理不是很好。

2026-03-20 • via Nuitee
Y
YIQUN • solo_traveller • tw
8
Pros:

服務人員很親切，地理位置也很方便

Cons:

房間燈光稍暗

2026-03-20 • via Nuitee
S
sara • solo_traveller • us
10
Great location, pretty and good value for money.
Pros:

Good Location, nice and efficient staff, pretty rooms and clean. Love the coffee shop and easy access to the subway.

Cons:

The heating/ac system in the room was very loud

2026-03-19 • via Nuitee
M
Minott • couple • us
8
2026-03-19 • via Nuitee
L
Labhaoise • extended_group • ie
10
Clean, good location and convenient
Pros:

Clean, modern, good location, rooms decent size, v clean, gorgeous coffee shop downstairs

Cons:

Nothing

2026-03-18 • via Nuitee
Y
Yasmin • extended_group • my
9
Comfortable and convenient location
Pros:

Arrived at midnight but there was receptionist on standby waiting for us. Deposit of $200 on credit card - refundable. Room was spacious for two people. Daily room cleaning. Near to korean town i.e good food. Line 6 is just by the corner of the block and bus station easily accesible. 15 minute walk to Penn Station aka Madison Square Garden.

Cons:

No free water in the room. Water dispenser available in the lobby

2026-03-17 • via Nuitee
J
jenny • couple • au
8
Pros:

Location is good and it has a coffee shop

Cons:

The photos are a.little misleading. The bar and restaurant aren't part of this facility not that I could see. Also the staff weren't helpful at the start but did improve

2026-03-12 • via Nuitee
T
Tour538498 • Family
4
First Visit NYC
Pros:

Not Qantas standard accommodation. Very small room for a couple with suitcases. Limited food options around. Disappointed with house cleaning coming late in day after we had returned to rest resulting in no clean. Not good value for money by Qantas standards

2026-03-07 • via Tripadvisor
A
Anna Carolina • couple • gb
8
Lovely hotel
Pros:

Fantastic location close to Empire States building, Comfy beds, big room for NY standards, friendly staff.

Cons:

So noisy at night, even on high floors. There's no type of noise insulation from outside so you hear all the sirens and construction. Idk if that's just standard in America, I would have expected some double or triple glazing to stop that.

2026-03-07 • via Nuitee
T
Tehseen • solo_traveller • gb
7
2026-03-07 • via Nuitee
P
Puck • couple • nl
10
2026-03-06 • via Nuitee
S
Singleton • solo_traveller • us
10
2026-03-06 • via Nuitee
T
Travelerguy952 • Business • Minneapolis, Minnesota
4
Not a "Luxury" hotel.
Pros:

I stayed there for a short work trip. The location is good, but there is no way this is a "luxury" hotel. The "Deluxe King" room was tiny-- only room for the bed, basically-- and the services are limited. I realize that NYC rooms tend to be smaller, but this was striking. It was clean and the noise level was fine (which tends to be true of rooms with only one small window overlooking an air shaft). They also messed up my billing and did not send a receipt. I've stayed at a lot of Hilton properties, and this was one of the most disappointing.

2026-03-02 • via Tripadvisor
A
Atanas • couple • us
10
2026-03-02 • via Nuitee
A
Andrea • couple • ar
10
2026-02-24 • via Nuitee
L
Lisa • couple • us
8
Great night and quiet location
Pros:

Great price for a quick night in NYC. Staff was great and room was perfect

Cons:

Nothing

2026-02-12 • via Nuitee
L
Luís • couple • br
9
Pros:

Ótima localização e limpeza

2026-02-11 • via Nuitee
S
Samuel • couple • us
7
Having said all of the above, we would stay there again because of the convenience and because it is
Pros:

Location, friendly and helpful staff, valet parking a major plus

Cons:

Bed was not a Queen as the reservation represented; no chairs in the rooms; microwave in room or anywhere else; bathroom gets cold with the door closed as there are no heating vents in there; coffee shop on first floor is great and the staff helpful and friendly but the shop door opens directly on to the street (no vestibule) and we were there on the coldest weekend in recent history...whole downstairs lobby was subject to frequent bursts of cold air

2026-02-09 • via Nuitee
S
Sonny • couple • gb
8
Would recommend for convenience and the bed was amazing. Loved the style of the room an the bathroom
Pros:

Great location

Cons:

The view was pretty bad considering we had an upgraded room

2026-01-31 • via Nuitee