HGU New York

Hotels
8 (2538 reviews)
34 East 32nd Street , New York , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful rooms
Cons:
Cleaning issues
Limited amenities
Overpriced food

Categories

Cleanliness
7.75
Some reviews indicate cleaning issues during the stay.
Service
8.75
Friendly staff noted in multiple reviews, contributing positively.
Location
9.25
Excellent accessibility and proximity to attractions highlighted in reviews.
Room Quality
8.25
Rooms described as spacious and comfortable, with some mention of aged decor.
Amenities
7.75
Limited amenities available; specific mentions of issues with the cafe.
Value for Money
7.25
Mixed sentiments about pricing compared to the service and facilities.
Food and Beverage
6.75
Some complaints regarding food quality and price.
Overall Experience
8.25
General sentiment was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:14

Property Description

Luxurious Stay in the Heart of Midtown

Historic Charm with Modern Comforts
Experience the blend of history and modernity at HGU New York, housed in a meticulously restored 1905 Beaux Arts building. Adorned with art pieces, the marble-floored reception and stylish rooms offer a unique ambiance.

Culinary Delights and Rooftop Views
Indulge in farm-to-table cuisine at the on-site restaurant, unwind at the lobby bar, or head to Rose Hill Rooftop for cocktails with a stunning view of the Empire State Building. The perfect spots to create unforgettable memories.

Convenience and Connectivity
Benefit from concierge services, complimentary WiFi, and proximity to iconic landmarks like the Empire State Building, just steps away. With Madison Square Park and Union Square nearby, explore the city with ease.

Ready to elevate your stay? Book now at HGU New York for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 2538 reviews
Cleanliness: 7.75
Service: 8.75
Location: 9.25
Room Quality: 8.25
Amenities: 7.75
Value for Money: 7.25
Food and Beverage: 6.75
Overall Experience: 8.25
Y
Yvonne solo_traveller us
5
Enjoyable and memorable, but not in a good way because of what they charged me for and accused me of
Pros:

I love the beautiful historical hotel. The location is second to none. The food is fantastic and the staff are exceptional. They are the ones that make the property super clean very very pleased indeed.

Cons:

I didn’t like having to pay $200 for incidentals when I never use them and they would not even allow me to check in after I had prepaid the hotel in advance. Also, I was charged $40 additional when I checked out when I got home and was never advised of this. I was accused of ruining two towels, which of course you have make up and other things. It’s a towel so if I had known, I would’ve brought my own plus the fact, they said that there was blood on the comforter I never used the comforter and there was no blood that is really gross to think that somebody’s blood is on the comforter but what bothers me most as I was accused so they charged me $40 for towels and for a comforter which I didn’t ruin it, could’ve been on my suitcase. You know you check your suitcase through you don’t know who’s touching it who’s bleeding sneezing or whatever on it that is a big turn off for me and unfortunately, I will never stay there again and I’m a travel agent, so I will recommend my clients not to stay at that property.

2026-07-18 via Nuitee
P
POCHEN family_with_children tw
6
2026-07-18 via Nuitee
A
Anna Catherine extended_group us
10
Pleasant stay, Great location.
Pros:

The pâtisserie has coffee based beverages and four or five substantive breakfast/ brunch options as well as the usual array of croissants and assorted pastries( for purchase).
The beds are SUPER comfy and everything works(!) in the room. The room was quiet.
The shower/bath was commodious. The entrance to the 6 train(Green line) is immediately to the right on Park(?) Ave.

2026-07-18 via Nuitee
K
Kristin couple us
9
2026-07-17 via Nuitee
D
Diego Montoro extended_group es
8
2026-07-15 via Nuitee
H
Harmeet family_with_children us
10
Quiet, clean luxury hotel in Koreatown
Pros:

We loved staying here for 3 nights, family stay. In fact, kids mentioned that oull-out sofa bed mattress has been the most comfortable they have slept on. We rook the king-bed suite. Quiet. Clean, comfortable bed. Very close to 6 line subway. In korea-town. I am very picky and could not find a single thing to complain about. I booked through booking.com I contacted the hotel multiple times after booking and before stay for various queries and always got polite courteous employees on the phone. We parked overnight at a nearby facility for $45/night (van)...4 min walk from hotel.

Cons:

Pool would have been nice

2026-07-15 via Nuitee
J
Jean-Francois couple ca
10
2026-07-14 via Nuitee
D
Dylan couple us
10
2026-07-13 via Nuitee
M
Maud couple fr
9
2026-07-13 via Nuitee
N
Nicka couple ca
8
Pros:

Location is great, midtown but between Park Ave, and Madison where you're not too much in the crowd like you would be on Broadway or 5th Ave. Our room was clean and cozy. Small for my personal taste but average for NYC. Charming rooftop patio but the music playing was such a turn off that we couldn't enjoy it. Staff were friendly. Our room was clean. GOod coffeeshop with good coffee downstairs. I think for the price of the stay, atleast a breakfast voucher or coffee voucher should be included, as there wasn't a coffee machine in our room either.

2026-07-13 via Nuitee
J
Jeff couple au
9
2026-07-13 via Nuitee
M
Megan couple au
9
Highly recommended, would absolutely stay here again
Pros:

The staff were so accommodating, the location was fantastic and the room was pretty good

Cons:

The AC unit leaked when it was left on all day/night

2026-07-13 via Nuitee
T
Tommaso couple it
9
2026-07-12 via Nuitee
W
Wiebke family_with_children de
9
2026-07-10 via Nuitee
B
BigRian solo_traveller us
9
Comfy small rooms in great location
Pros:

Location was great, staff was kind, little breakfast spot below (and sandwich window down the street) fast and easy.

Cons:

One of two elevators always out and rooms small and single bed only, but small inconveniences for the location.

2026-07-09 via Nuitee
S
Sandra couple us
10
Pros:

Vey quiet. Location. Next to a subway station.

Cons:

No breakfast included.

2026-07-09 via Nuitee
S
Steven couple gb
7
2026-07-08 via Nuitee
F
Florencia couple ar
10
2026-07-07 via Nuitee
D
Diana family_with_children us
10
We had a blast we would definitely be glad to come back and stay here!
Pros:

Loved the location and the vibe. Definitely lived up to what the pictures reflected. The room was super comfortable, we slept like babies.

Cons:

No microwaves available in rooms.

2026-07-07 via Nuitee
E
Elenir couple br
10
Ótima estada no HGU
Pros:

A localização é muito boa, quarto reformado e muito limpo. Os funcionários são simpáticos e atenciosos.

2026-07-06 via Nuitee