HGU New York

Hotels
8 (2370 reviews)
34 East 32nd Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful rooms
Cons:
Cleaning issues
Limited amenities
Overpriced food

Categories

Cleanliness
7.75
Some reviews indicate cleaning issues during the stay.
Service
8.75
Friendly staff noted in multiple reviews, contributing positively.
Location
9.25
Excellent accessibility and proximity to attractions highlighted in reviews.
Room Quality
8.25
Rooms described as spacious and comfortable, with some mention of aged decor.
Amenities
7.75
Limited amenities available; specific mentions of issues with the cafe.
Value for Money
7.25
Mixed sentiments about pricing compared to the service and facilities.
Food and Beverage
6.75
Some complaints regarding food quality and price.
Overall Experience
8.25
General sentiment was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:14

Property Description

Luxurious Stay in the Heart of Midtown

Historic Charm with Modern Comforts
Experience the blend of history and modernity at HGU New York, housed in a meticulously restored 1905 Beaux Arts building. Adorned with art pieces, the marble-floored reception and stylish rooms offer a unique ambiance.

Culinary Delights and Rooftop Views
Indulge in farm-to-table cuisine at the on-site restaurant, unwind at the lobby bar, or head to Rose Hill Rooftop for cocktails with a stunning view of the Empire State Building. The perfect spots to create unforgettable memories.

Convenience and Connectivity
Benefit from concierge services, complimentary WiFi, and proximity to iconic landmarks like the Empire State Building, just steps away. With Madison Square Park and Union Square nearby, explore the city with ease.

Ready to elevate your stay? Book now at HGU New York for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 2370 reviews
Cleanliness: 7.75
Service: 8.75
Location: 9.25
Room Quality: 8.25
Amenities: 7.75
Value for Money: 7.25
Food and Beverage: 6.75
Overall Experience: 8.25
L
Lisa couple us
8
Great night and quiet location
Pros:

Great price for a quick night in NYC. Staff was great and room was perfect

Cons:

Nothing

2026-02-12 via Nuitee
L
Luís couple br
9
Pros:

Ótima localização e limpeza

2026-02-11 via Nuitee
S
Samuel couple us
7
Having said all of the above, we would stay there again because of the convenience and because it is
Pros:

Location, friendly and helpful staff, valet parking a major plus

Cons:

Bed was not a Queen as the reservation represented; no chairs in the rooms; microwave in room or anywhere else; bathroom gets cold with the door closed as there are no heating vents in there; coffee shop on first floor is great and the staff helpful and friendly but the shop door opens directly on to the street (no vestibule) and we were there on the coldest weekend in recent history...whole downstairs lobby was subject to frequent bursts of cold air

2026-02-09 via Nuitee
S
Sonny couple gb
8
Would recommend for convenience and the bed was amazing. Loved the style of the room an the bathroom
Pros:

Great location

Cons:

The view was pretty bad considering we had an upgraded room

2026-01-31 via Nuitee
F
Francesco couple it
8
2026-01-30 via Nuitee
A
Adriana couple il
10
2026-01-26 via Nuitee
P
peter couple gb
7
Perfectly adequate for 4 nights in New York ideal location for sight seeing
Pros:

Bed, location, shower, warmth, cleanliness

Cons:

No bar, little tired ap[pearance, dated

2026-01-26 via Nuitee
P
Petkar couple gb
10
2026-01-25 via Nuitee
T
Tatiana solo_traveller us
6
2026-01-25 via Nuitee
C
Cannelle couple fr
9
2026-01-25 via Nuitee
M
Matteo couple us
7
Pros:

Location

Cons:

Room didn’t look like the one in the picture

2026-01-24 via Nuitee
H
Hannah couple ie
10
2026-01-24 via Nuitee
L
Lea couple fr
7
2026-01-21 via Nuitee
S
Sean solo_traveller us
10
2026-01-20 via Nuitee
M
Martin solo_traveller at
8
2026-01-20 via Nuitee
E
Erin couple gb
10
2026-01-20 via Nuitee
M
Megan couple us
7
2026-01-19 via Nuitee
P
Polly couple us
5
Would not recommend
Pros:

Receptionist was friendly. Location was really handy and the rooms were nicely decorated.

Cons:

We think we spotted bed bugs in the early eve and sent a photo to reception alongside a polite request for clarification. Despite responding to an earlier question very quickly they just ignored the message. I have since complained and urged them to check the room, which they have assured me they will but not since letting others stay there. We have bites now (that we’re not certain are bed bugs) but are now having to rewash every textile in our home. We would have appreciated the opportunity to move rooms and far more attentiveness and diligence. Really poor.

2026-01-19 via Nuitee
T
Tamar extended_group il
7
I would stay here again, but would make sure before I leave to remind them to clean my room early.
Pros:

The room was comfortable and had shampoo, conditioner and soap. There are robes, hairdryer and iron.

Cons:

A nespresso machine and the ability to connect to Netflix, Apple TV, etc... would have been great. Some days the room was made up at then end of the day and the garbage hadn't be emptied.

2026-01-19 via Nuitee
L
Leila solo_traveller uy
8
2026-01-19 via Nuitee