Santa Chiara Boutique Hotel

Hotels
•
les Collectionneurs
9.4 (433 reviews)
Via Benedetto Croce 23, Naples, NA, 80134 , Naples , IT
39-081-5527077

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Facilities

Carport
No single-use plastic straws
Comprehensive recycling policy
Offsite parking discounted rates available
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location for sightseeing
Delicious breakfast
Cons:
Issues with room cleanliness
Unpleasant odors in certain rooms
Inconvenient room layouts

Categories

Cleanliness
6.6
The reviews indicated issues with unpleasant odors and room conditions.
Service
10
Consistent positive feedback on the helpfulness and friendliness of staff.
Location
10
The hotel is well-located for walking access to historical and cultural sites.
Room Quality
8.6
Mixed feedback; while some rooms were spacious, there were issues such as odors and non-standard setups.
Amenities
10
Amenities like breakfast and rooftop access received praise.
Value for Money
10
Overall good value is implied by satisfied reviewers despite some concerns.
Food and Beverage
10
Food, particularly breakfast, received high marks from multiple reviews.
Overall Experience
10
Most reviews indicate a strong likelihood of recommending the hotel despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:42

Property Description

Escape to the Santa Chiara Boutique Hotel, where comfort meets convenience in the heart of Naples.

Luxurious Wellness Treatments Indulge yourself with rejuvenating body treatments and facials, perfect for unwinding after a day of exploration.

Convenient In-Room Amenities Each of our 10 well-appointed guestrooms features minibars, flat-screen televisions, and private bathrooms with rainfall showerheads, ensuring a relaxing stay.

Central Location Nestled just steps from Spaccanapoli and close to major attractions like Piazza San Domenico Maggiore, guests can explore the vibrant culture and history of Naples with ease.

Don’t miss the chance to experience the charm and comfort of our boutique hotel – book your stay today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: NAP

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.4
Based on 433 reviews
Cleanliness: 6.6
Service: 10
Location: 10
Room Quality: 8.6
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
A
ALFREDO • family_with_children • it
7
Bene, ma migliorabile
Pros:

Posizione incredibile, nel pieno centro storico.
Staff molto cordiale, colazione buona.

Cons:

Avevamo una soluzione familiare, con 3 letti e 3 bagni, tuttavia lo standard delle camere non era uniforme. Ben curata la stanza principale, con letto comodo e topper, abbastanza arrangiare le altre due stanze. Bagno della camera principale abbastanza confortevole, gli altri due veramente piccoli e rifiniti male.
Presa di corrente cadente nella camera su soppalco.
Micro Asciugacapelli da viaggio nelle stanze, perché non metterne uno di qualità?

2026-02-11 • via Nuitee
C
Christina • couple • ca
8
Treated so kindly, loved the history amazing location!!
Pros:

The staff were amazing!! It is a converted Palace and loaded with history…The staff so kindly helped us with luggage to the the taxi at the closest pickup point.
Excellent breakfast.
Our room was huge and spotless bathroom .
Plus extra points for the only hotel I have been in that has enough luggage racks for bags and suitcases!!
The bottled water everyday was lovely touch.

Cons:

The chairs in the room were quite stained showing their age, honestly would suggest just get rid of them, and the room would be fine!

2026-02-11 • via Nuitee
M
Martin • couple • ar
10
Gorgeous boutique hotel ideally located in the historic district
Pros:

Beautiful hotel in the historic center of Napoli. The place is enchanting in an old palazzo. The room is great, spacious and beatuifully decorated. The people at the reception where very kind and helpful. Would definitively return!

Cons:

Nothing

2026-01-26 • via Nuitee
E
Emilie • couple • dk
7
2026-01-25 • via Nuitee
F
Fabrizio • family_with_children • us
10
2026-01-23 • via Nuitee
M
Matteo • couple • it
9
2026-01-20 • via Nuitee
H
Henrik • extended_group • fi
10
Pros:

Erinomainen sijainti historiallisessa keskustassa – nähtävyydet, ravintolat ja Napolin tunnelma olivat heti oven takana. Henkilökunta oli erittäin ystävällinen ja avulias, ja he auttoivat meitä käytännön vinkkien avulla suunnittelemaan parhaan tavan tutustua kaupunkiin. Hotellilta pääsi kävellen kaikkialle, ja silti majoitus oli toimiva ja viihtyisä. Täydellinen valinta Napolin reissulle.

2026-01-19 • via Nuitee
N
Nikolaos • couple • gr
10
2026-01-19 • via Nuitee
R
roberto • couple • es
9
2026-01-19 • via Nuitee
T
tongtong • couple • cn
4
Pros:

Le foto sono belle ma in realtà un altra cosa

2026-01-19 • via Nuitee
D
Denise • extended_group • us
10
Pros:

The hotel was gorgeous and the staff went above and beyond to assist with every detail or request. Truly an amazing experience!

2026-01-19 • via Nuitee
E
Emmanuelle • couple • be
9
Pros:

L'accueil de Licia a été exceptionnel ! Le personnel est extrêmement gentil et fait tout pour rendre le séjour agréable. La chambre était un pur bonheur d'ancien et de moderne; l'hôtel est idéalement situé dans le centre historique.

2026-01-19 • via Nuitee
P
Peter • family_with_children • nl
9
Pros:

What a little gem! Friendly staff and superb services!

Cons:

A little touch up of the bathroom would makes this place a solid 10!

2026-01-16 • via Nuitee
W
Wanda • solo_traveller • it
4
Pros:

Marco from the reception is the gem from the hotel. Super expeditive, nice, warm, helpful.

2026-01-15 • via Nuitee
A
Angeles • family_with_children • es
9
Pros:

El hotel es precioso pero lo mejor es su personal y la ubicación

2026-01-14 • via Nuitee
J
James • couple • ca
10
Beautiful Boutique Hotel in the city centre
Pros:

The suite we stayed in was absolutely beautiful. The beds were comfortable,and it was located in the middle of the old city. The staff were friendly and really made you feel at home.

Cons:

Nothing

2026-01-10 • via Nuitee
A
Augusto • couple • pl
9
Pros:

Lokalizacja, atmosfera, uprzejmość personelu

Cons:

Nic

2026-01-07 • via Nuitee
K
Keller • couple • nl
7
Goede locatie in centrum, prima ontbijt, zeer vriendelijk en behulpzaam personeel.
Pros:

De locatie

Cons:

Kamers behoeven wat tlc, vooral de vloer in de kamer

2025-12-23 • via Nuitee
S
ScottD544 • NONE • New York City, New York
10
Literally a Hidden Gem
Pros:

Was looking forward to my recent trip to Naples. We unfortunately couldn't schedule enough time there on this trip, but wanted to make sure we had some time to experience the city. We chose a centrally located hotel in order to not waste time - check in, drop off luggage, and get out to explore for an afternoon. Naples is crowded and chaotic and exciting and beautiful with so much to see and do. Even though I believed we were not giving it enough time in the first place, we learned that we really didn't give it enough time to even scratch the surface. One thing we learned is that the Santa Chiara Boutique Hotel is the perfect place to stay in the middle of it all and we will definitely plan to stay there when we return to Naples. What an amazing hotel - historic, beautiful, maintained, quiet, wonderful staff. An oasis in the middle of Naples to recharge when needed.

2025-12-22 • via Tripadvisor
M
michalmA2468BB • NONE • Warsaw, Mazovia Province, Central Poland
10
excellent
Pros:

very nice hotel right in the heart of historical center, nice room (the one we had was with stairs inside so be careful), very nice breakfast. very helpful staff

2025-12-15 • via Tripadvisor