Santa Chiara Boutique Hotel

Hotels
•
les Collectionneurs
9.4 (433 reviews)
Via Benedetto Croce 23, Naples, NA, 80134 , Naples , IT
39-081-5527077

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Facilities

Carport
No single-use plastic straws
Comprehensive recycling policy
Offsite parking discounted rates available
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location for sightseeing
Delicious breakfast
Cons:
Issues with room cleanliness
Unpleasant odors in certain rooms
Inconvenient room layouts

Categories

Cleanliness
6.6
The reviews indicated issues with unpleasant odors and room conditions.
Service
10
Consistent positive feedback on the helpfulness and friendliness of staff.
Location
10
The hotel is well-located for walking access to historical and cultural sites.
Room Quality
8.6
Mixed feedback; while some rooms were spacious, there were issues such as odors and non-standard setups.
Amenities
10
Amenities like breakfast and rooftop access received praise.
Value for Money
10
Overall good value is implied by satisfied reviewers despite some concerns.
Food and Beverage
10
Food, particularly breakfast, received high marks from multiple reviews.
Overall Experience
10
Most reviews indicate a strong likelihood of recommending the hotel despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:42

Property Description

Escape to the Santa Chiara Boutique Hotel, where comfort meets convenience in the heart of Naples.

Luxurious Wellness Treatments Indulge yourself with rejuvenating body treatments and facials, perfect for unwinding after a day of exploration.

Convenient In-Room Amenities Each of our 10 well-appointed guestrooms features minibars, flat-screen televisions, and private bathrooms with rainfall showerheads, ensuring a relaxing stay.

Central Location Nestled just steps from Spaccanapoli and close to major attractions like Piazza San Domenico Maggiore, guests can explore the vibrant culture and history of Naples with ease.

Don’t miss the chance to experience the charm and comfort of our boutique hotel – book your stay today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: NAP

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.4
Based on 433 reviews
Cleanliness: 6.6
Service: 10
Location: 10
Room Quality: 8.6
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
K
kalb147 • NONE
10
Naples Boutique Hotel
Pros:

Great boutique option if you are looking to emerse yourself in the streets of Naples, steps right out into the live street energy!

2026-06-04 • via Tripadvisor
M
Moody12026 • NONE • Dallas, Texas
8
Cool hotel & great staff
Pros:

Location is in the heart of the city but a bit too gritty for our group. Clean and well managed property. Loved the food recommendations and the staff was top tier.

2026-06-04 • via Tripadvisor
S
Sherif • extended_group • us
10
Hidden Gem in the Heart of Spaccanapoli
Pros:

We stayed for two nights in the Executive Suite, which was spacious and comfortable for our family of four. The suite is arranged on two levels, providing plenty of room and a unique layout.

The hotel is located in an impressive historic building. There is no obvious exterior sign, but the hotel staff proactively contacted us before arrival with clear directions, so finding it was not a problem at all.

One of the highlights was being right in the heart of Spaccanapoli, immersed in the energy and atmosphere of Naples. From the balcony, we could enjoy all the hustle and bustle of the street below, yet the excellent soundproofing made the room remarkably quiet whenever the balcony doors were closed.

A special shoutout to Marco at the front desk, who was courteous, patient, and responsive throughout our stay. His assistance helped make our visit especially enjoyable.

We would gladly stay here again on a future visit to Naples.

2026-06-03 • via Nuitee
M
Mathias • solo_traveller • ch
9
Komme gerne wieder!
Pros:

Die Unterkunft liegt sehr zentral, das Zimmer war sehr sauber, das Bett bequem!
Sehr sympathisches und hilfsbereites Personal!

Cons:

Nachts zeitweise etwas lärmig (bei gekipptem Fenster), Klimaanlage eher laut!

2026-06-03 • via Nuitee
M
Mira • couple • de
9
Perfekter Standort um Neapel zu entdecken
Pros:

Tolle Lage, sehr freundlicher Service, tolles Frühstück

2026-06-03 • via Nuitee
S
swisherwayne • NONE
10
Amazing venue and staff
Pros:

Everything about this stay was amazing. Very interesting, historic building, beautifully preserved. The staff was as good as it gets. Lesia and the team were delightful in every way, very accommodating, helpful and spoke excellent English which we needed badly! We highly recommend this hotel.

2026-06-01 • via Tripadvisor
T
Thomas • couple • be
9
Great hotel with top location
Pros:

Excellent location. Although located in the busy center of the city, the hotel itself is quiet. The staff are also super helpful.

Cons:

Nothing

2026-05-31 • via Nuitee
P
Patricia • couple • ch
9
2026-05-31 • via Nuitee
K
Katharina • family_with_children • de
9
Sehr schöne, ruhige Unterkunft mitten im Zentrum
Pros:

Sehr gute Lage, sehr freundliches Personal

Cons:

Alles sehr gut

2026-05-30 • via Nuitee
J
Jane • couple • ca
9
Pros:

Location, charm, breakfast

2026-05-30 • via Nuitee
F
Felicity • family_with_children • gb
9
2026-05-30 • via Nuitee
K
Kerry • family_with_children • gb
10
Brilliant stay in the heart of the historic center - lots of hussle and bussle .
Pros:

Room was huge - we had room 207 . Perfect for 3 people. Lovely little balcony so you can watch the busy street below . The roof top is stunning . I think this could be promoted more . Im sure people would love to have drinks up their before they go out on an evening . The hotel is bang in the middle of the iconic historic Center . So many bars, restaurants , coffee shops and shops to visit , 25 minute walk to the central train station to u can take the tube - line 1 and off at Dante . But its an easy walk and the tube doesnt save much time . They were also happy storing bags after check out so we didn’t have to carry them around on our last day . Also great base for visiting Pompeii and the volcano .

Cons:

Nothing

2026-05-29 • via Nuitee
A
Anna • couple • gb
10
2026-05-26 • via Nuitee
R
Robert • couple • us
10
Excellent across the board.
Pros:

Everything was beyond expectations. The location was perfect, the breakfast was probably too good, and the staff was super welcoming.

Cons:

A rooftop hot tub would have been nice.

2026-05-25 • via Nuitee
E
ErnestoO • family_with_children • es
10
Pros:

Super bien ubicado, excelente servicio y atención. No escatiman para ayudarte y facilitar tus necesidades.
La habitación nuestra (205) excelente!!!!

2026-05-25 • via Nuitee
B
Beatrice • solo_traveller • ch
10
Pros:

Wir waren sehr angetan von der zentralen Lage und dem Charme des Hotels. Saubere, schöne Zimmer in einem schön renovierten Palazzo. Gutes Morgenessen und zuvorkommendes, freundliches Personal

Cons:

Alles zu unserer Zufriedenheit

2026-05-23 • via Nuitee
C
Ced • couple • fr
8
Agréable. Hotel "efficace".
Pros:

la disponibilité et l'amabilité du personnel. La propreté. L'emplacement.

Cons:

On se sent plus dans un AirbandB que dans un hôtel.

2026-05-19 • via Nuitee
C
CHRISTOPHE • solo_traveller • fr
8
Pros:

Gentillesse du personnel
Très bon emplacement

Cons:

Petit déjeuner peu varié

2026-05-19 • via Nuitee
Y
Yearly • solo_traveller • us
7
A warm, well-located boutique hotel with excellent service and a true sense of Naples.
Pros:

The staff were very attentive from the moment we arrived until we left, including helping with our bags and walking us to the cab. The location is hard to beat — you step right out onto a vibrant, central street that makes exploring Naples easy and memorable.

Cons:

The room felt a bit worn and somewhat stuffy, and the size/layout made the wear more noticeable.

2026-05-18 • via Nuitee
J
Julie • extended_group • us
10
Pros:

The staff is amazing. Very charming place

2026-05-17 • via Nuitee