Santa Chiara Boutique Hotel

Hotels
•
les Collectionneurs
9.4 (433 reviews)
Via Benedetto Croce 23, Naples, NA, 80134 , Naples , IT
39-081-5527077

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Facilities

Carport
No single-use plastic straws
Comprehensive recycling policy
Offsite parking discounted rates available
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location for sightseeing
Delicious breakfast
Cons:
Issues with room cleanliness
Unpleasant odors in certain rooms
Inconvenient room layouts

Categories

Cleanliness
6.6
The reviews indicated issues with unpleasant odors and room conditions.
Service
10
Consistent positive feedback on the helpfulness and friendliness of staff.
Location
10
The hotel is well-located for walking access to historical and cultural sites.
Room Quality
8.6
Mixed feedback; while some rooms were spacious, there were issues such as odors and non-standard setups.
Amenities
10
Amenities like breakfast and rooftop access received praise.
Value for Money
10
Overall good value is implied by satisfied reviewers despite some concerns.
Food and Beverage
10
Food, particularly breakfast, received high marks from multiple reviews.
Overall Experience
10
Most reviews indicate a strong likelihood of recommending the hotel despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:42

Property Description

Escape to the Santa Chiara Boutique Hotel, where comfort meets convenience in the heart of Naples.

Luxurious Wellness Treatments Indulge yourself with rejuvenating body treatments and facials, perfect for unwinding after a day of exploration.

Convenient In-Room Amenities Each of our 10 well-appointed guestrooms features minibars, flat-screen televisions, and private bathrooms with rainfall showerheads, ensuring a relaxing stay.

Central Location Nestled just steps from Spaccanapoli and close to major attractions like Piazza San Domenico Maggiore, guests can explore the vibrant culture and history of Naples with ease.

Don’t miss the chance to experience the charm and comfort of our boutique hotel – book your stay today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: NAP

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.4
Based on 433 reviews
Cleanliness: 6.6
Service: 10
Location: 10
Room Quality: 8.6
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
G
Gabrielle • extended_group • fr
10
Pros:

Le personnel etait parfait merci à tous

Cons:

La chambre et le bruit à 5:00 du matin des éboueurs pour le ramasser les bouteilles

2026-04-11 • via Nuitee
P
Petra • solo_traveller • it
8
Pros:

L’atmosfera , il servizio, la colazione, lo staff

Cons:

camere un po’ piccole

2026-04-10 • via Nuitee
D
Danielle • family_with_children • gb
10
The best hotel in Naples
Pros:

Everything was fantastic! A beautiful hotel with the most comfy bed and bed linen. The staff were wonderful and helped with every small detail.

2026-04-05 • via Nuitee
B
benzimra • couple • hk
10
Pros:

Great service from Licia, Marco and Gennaro. They made sure to make the stay very pleasant.

2026-04-03 • via Nuitee
S
Stefan • couple • ch
9
Tolles Hotel in Herzen von Neapel
Pros:

Super Lage. Phantastische Dachterrasse. Sehr ruhig, obwohl mitten in der Altstadt. Sehr nettes Personal. Gutes Frühstück.

Cons:

Raumparfüm. Bad ist recht klein.

2026-04-03 • via Nuitee
S
Szilvia • extended_group • hu
10
2026-04-02 • via Nuitee
V
VINCENT • couple • fr
9
Idéalement situé. Calme. Accueil super. Très original.
Pros:

Un établissement hors du commun dans un endroit extraordinaire. En plein milieu de la rue touristique et en même temps très calme. Possibilité d’accéder à une beau rooftop avec vue à 360 sur Naples. Accueil très sympathique avec des personnes qui parlent français. Très bon petit déjeuner avec des spécialités napolitaines (pâtisseries)

Cons:

La salle de bains m’a semblé un peu en dessous du standard 5*.

2026-04-02 • via Nuitee
R
Roxane • extended_group • us
10
Everything about the property was perfect, especially the standout service.
Pros:

Incredible service, from a wonderful team! The staff was professional, friendly and extremely helpful. From reaching out prior to arrival, to arranging transportation for our departure, and everything that arose in between, each question or need we had was promptly met - and always with a pleasant smile.

The room was immaculate and well provisioned. The entire building oozed a chic historic charm, setting the tone for a wonderful visit to Napoli!

2026-04-01 • via Nuitee
S
Sarah • couple • gb
9
Great location to explore the real Naples from
Pros:

Great location although you have to trade a little bit of quiet to get such a great location. Room was large and comfortable

Cons:

Nothing

2026-03-29 • via Nuitee
B
bgeorga • couple • de
8
Pros:

Sehr gute Lage, gutes, sehr ruhiges Zimmer. Sehr aufmerksames Personal.Interessanter Frühstücksraum.

Cons:

Einfach zu teuer. Frühstück Mittelmaß

2026-03-28 • via Nuitee
L
laura • family_with_children • it
10
2026-03-25 • via Nuitee
J
Jukka • extended_group • fi
9
2026-03-24 • via Nuitee
G
Germano • couple • it
10
2026-03-14 • via Nuitee
A
Andrea • couple • ch
8
2026-03-07 • via Nuitee
B
bizeul • family_with_children • fr
9
L'hôtel idéal pour un séjour à Naples en famille
Pros:

Nous avons passé un super séjour dans cet hôtel. Le personnel est très accueillant, disponible, de bon conseil...et le tout en français :)
L'hôtel est très calme alors qu'il est situé au centre ville et à proximité d'une rue très vivante.
Le petit déjeuner est très bon et diversifié et servi dans une très jolie pièce.
Je recommande totalement !

2026-03-05 • via Nuitee
H
Heike • couple • at
8
2026-03-05 • via Nuitee
M
María Concepción • family_with_children • es
9
Pros:

La habitación y la ubicación.

2026-03-05 • via Nuitee
E
Erdei • extended_group • hu
10
Perfect central location, beautiful and spotless rooms, exceptional staff, delicious breakfast, and
Pros:

Our stay was absolutely wonderful! The hotel is perfectly located right in the city centre, and everything is within walking distance, which made exploring so easy and enjoyable. The location truly couldn’t have been better.

The hotel itself was amazing. We stayed in a room for three people, and it was incredible – spacious, perfectly equipped, and spotless. Everything was very clean, with fresh towels provided daily and excellent housekeeping every day.

The staff were exceptionally kind and helpful, always ready to assist us with any questions or requests. Their friendliness really made a difference in our stay. The rooftop balcony with complimentary prosecco was the cherry on top – such a lovely touch and a perfect place to relax.

Breakfast was delicious, offering a wide selection of both sweet and savoury options. Everything was fresh and beautifully presented, and the breakfast staff were just as kind and attentive.

We would definitely stay here again and highly recommend it to anyone visiting the city!

Cons:

The only small improvement would be having two separate blankets for the double bed instead of one shared blanket, but aside from that, everything was absolutely perfect.

2026-03-03 • via Nuitee
P
Pawel • couple • pl
10
2026-03-02 • via Nuitee
N
Nicolas • family_with_children • fr
9
Parfait
Pros:

Hotel très propre.
Le personnel est vraiment très aimable et agréable. Un plaisir.
C'est aussi un très bel immeuble, avec une histoire.
L'hotel est idéalement situé. Vraiment idéal pour un séjour à Naples.
Je recommanderai cet hotel sans hesitation.

2026-02-26 • via Nuitee