Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Concierge service
Shared kitchen
Public transport tickets
See all facilities

Review Highlights

Pros:
Excellent service
Unique amenities
Cons:
Issues with cleanliness
Water heating problems

Categories

Cleanliness
8.48
Some reviews mentioned issues with humidity and cleanliness but generally acceptable.
Service
9.25
Consistently praised for being friendly and helpful.
Location
8.79
Generally mentioned as convenient; minor concerns about distance from central areas.
Room Quality
8.74
Positive feedback regarding comfort and quirky amenities like record players.
Amenities
9.07
Well-received features like complimentary ice cream and drinks.
Value for Money
8.93
Good value given the unique experiences offered.
Food and Beverage
8.78
Ice cream and drinks were highlighted as enjoyable; some mention of limited breakfast options.
Overall Experience
9.15
Overall positive sentiments with only minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:11

Property Description

Convenient Location

Hotel She, Kyoto, conveniently located just a 10-minute walk from Kyoto Station Hachijo East Exit, offers easy access to the city's main transportation hubs. With a 2-minute walk to Subway Karasuma Line Kyujyo Station, exploring Kyoto is a breeze.

Comfortable Rooms

All guestrooms at Hotel She are equipped with essential amenities such as air conditioning, TV, refrigerator, and electric kettle. Enjoy the convenience of an en suite bathroom with complimentary toiletries, and some rooms even feature a kitchenette for added comfort.

Helpful Services

Benefit from the assistance of English and Chinese-speaking staff who can help plan your vacation and provide local area information. Take advantage of luggage storage, restaurant reservations, and bike rentals available on-site for a hassle-free stay.

Ready to experience the convenience and comfort of Hotel She, Kyoto? Book your stay now for an unforgettable Kyoto getaway.

Important information:

Public parking is available in the surroundings. Charges apply. Please contact the property for more details.

Please be informed that guests may find little space in the room when the sofa bed is prepared.

Please note this is strictly a nonsmoking property. There is a designated smoking area on site. Additional cleaning fees will be charged for any violations.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 1311 reviews
Cleanliness: 8.48
Service: 9.25
Location: 8.79
Room Quality: 8.74
Amenities: 9.07
Value for Money: 8.93
Food and Beverage: 8.78
Overall Experience: 9.15
A
Angela solo_traveller de
8
Pros:

Das Frühstück ist qualitativ gut, die Lage ist nahe der U-Bahn. Das Eis ist sehr lecker!

Cons:

Das Personal ist recht kühl, das Frühstück ist sehr begrenzt und nicht wie gebucht wirklich Buffet, da man nur einen Bagel oder eine Waffel bekommt. Das war von Booking her vorher nicht ersichtlich. Das Zimmer war morgens total feucht, die Klimaanlage geht direkt aufs Bett, was echt unangenehm ist.

2026-04-11 via Nuitee
H
Hugo Micael solo_traveller br
10
Pros:

The reason I left this review was the service. Impeccable.
Everyone who assisted us spoke English, and they were polite and helpful. I would like to give special thanks to Koto, Taiki, and Keita (I hope I spelled their names correctly). The three of them were efficient, friendly, and did everything with excellence. They made a huge difference in our stay. Thank you very much.
About the hotel:
Great location.
The hotel is full of personality, with a comfortable and pleasant atmosphere. The record player in the room and the selection of vinyls available are a charming touch, and the lobby is wonderful. We spent lovely moments there drinking wine and listening to music.
Breakfast: simple, tasty, and well served.
🇯🇵
今回このレビューを書いた理由は、サービスの素晴らしさです。本当に申し分ありませんでした。
対応してくださった皆さんは英語を話せて、とても丁寧で親切でした。特にKotoさん、Taikiさん、Keitaさん(お名前の綴りが合っていると良いのですが)に感謝をお伝えしたいです。お三方とも対応が迅速で、親しみやすく、すべてにおいて素晴らしい対応でした。おかげで滞在がより特別なものになりました。本当にありがとうございました。
ホテルについて:
立地がとても良いです。
ホテルは個性にあふれており、快適で心地よい雰囲気です。客室にあるレコードプレーヤーと自由に楽しめるレコードのセレクションはとても魅力的で、ロビーも素晴らしい空間でした。ワインを飲みながら音楽を楽しみ、とても良い時間を過ごしました。
朝食:シンプルで美味しく、十分な内容でした。

2026-04-11 via Nuitee
E
Emily solo_traveller nz
9
Pros:

Excellent facilities and room, lovely staff and free ice creams and drinks were a nice touch.

The area was quiet which will be good for some ravellers. A bit further from main sites but a 5 min walk from the subway and 15 mins from Kyoto station.

2026-04-11 via Nuitee
E
Eric couple us
10
Would definitely stay again!
Pros:

Wonderful hotel, staff very friendly and helpful, loved the interior decor and the record player in the room. The evening wine and snacks in the lobby provided a great way to meet fellow travelers.

2026-04-10 via Nuitee
E
Ellie249 family_with_children gb
10
Pros:

Hotel She had a super cute lobby and we loved the complimentary ice cream. The room was well appointed with thoughtful features like a record player and we loved borrowing a record from reception and listening to it in our room. The room was fairly small but really comfortable and the bathroom was well laid out for the size.

Cons:

Nothing, we had a great stay.

2026-04-08 via Nuitee
J
Jonathan family_with_children au
10
Pros:

The staff were very friendly and helpful. The room was very nice. It was close to the subway.

Cons:

Nothing

2026-04-08 via Nuitee
M
MAMI family_with_children jp
7
Pros:

ユニットバスが清潔

2026-04-07 via Nuitee
W
Wei-Min couple tw
7
Pros:

冰淇淋很美味

Cons:

房間、浴室都小

2026-04-07 via Nuitee
P
patrizia solo_traveller it
8
Hotel giovane, nello stile, nello staff, nel tipo di offerta. Molto carino.
Pros:

Il personale giovane e accogliente e lo spazio comune dove si fa colazione ma si trovano anche drink e gelato nel pomeriggio. E il giradischi in camera!

Cons:

La vista fuori dalla stanza

2026-04-07 via Nuitee
K
Kerry couple au
10
Fabulous and funky.
Pros:

Fun, different, friendly. Clean, opening windows. Accommodating staff. Ice cream and a wine after a busy day was a bonus.

Cons:

Enjoyed “everything”. If you are “picky” maybe it’s not the right time placefor you. Breakfast was fabulous as outlined on line so check that out esp if you are expecting the full buffet.

2026-04-07 via Nuitee
りこ couple jp
6
2026-04-07 via Nuitee
E
Emmanuel couple nc
8
2026-04-06 via Nuitee
D
Diane couple au
10
Would highly recommend to friends to stay there
Pros:

Staff and very relaxing

Cons:

Nothing

2026-04-05 via Nuitee
M
Melonie couple nz
10
Funky friendly vibe, close to bus, train and subway, nice room, great breakfast and complimentary drinks made for a grea
Pros:

Funky friendly vibe, close to bus, train and subway, nice room, great breakfast and complimentary drinks made for a great welcome after a long day sightseeing.

2026-04-05 via Nuitee
W
WAN-LING couple tw
9
2026-04-04 via Nuitee
S
Silke family_with_children de
8
Pros:

Super Lage. Frühstück war sehr lecker. Betten bequem. Personal überaus freundlich und hilfsbereit. Abends das leckere Eis war ein Muss. Würde hier auch wieder übernachten.

Cons:

Zimmer etwas verbaut um Platz für die Koffer zu haben.

2026-04-04 via Nuitee
L
Lesleyt25 family_with_children gb
9
Pros:

Staff were all lovely and welcoming. Good location for transport 10 minute walk to Kyoto station and buses and subway a few minutes walk. Nice to have a lounge area with drinks and ice cream 🍦 😋

Cons:

Small bathroom with low sink.

2026-04-03 via Nuitee
S
Sachiko family_with_children jp
8
非日常を味わえるオアシスのようなホテル
Pros:

清潔感があり、快適だった。インテリアのセンスが抜群に良い。アナログレコードを聞けるという珍しいサービスもあり、タイムスリップしたような感覚を味わえて部屋での過ごし方が充実したものとなった。室内には観葉植物が飾ってあり、自分の部屋でくつろいでるような、それでいて非日常の癒しの空間を満喫出来た。朝食のベーグルも美味しく食べごたえあり。コーヒーが想像以上に美味しかった。

Cons:

朝食がちょっと値段高めだったので、スープでもつけばなお良かったと思う。

宿代は現地払いを希望したが、支払い方法の選択肢の中に現金払いがなく、クレジット払いを選択。しかし現地に着いてみると現金払いを求められた。現金払いが選択肢の中になかったことを伝えたが、ちゃんと処理されたるのか心配。

2026-04-02 via Nuitee
C
Charlotte family_with_children gb
7
Pros:

Loved the location which was close to the train station and the free drink and ice cream in the evening, which was perfect after a long day sightseeing.

Cons:

Although I liked the concept of being able to take records and play them in the room, for rooms that are already rather small the record player took up valuable space. The room wasn't particularly clean (ps, don't look under the bed - thick sheet of dust) and the rooms would get so much condensation that the windows and ledge would be dripping after a shower. There was also some confusion over whether breakfast was included as on booking.com it said breakfast was included in all room rates which isn't the case.

2026-04-01 via Nuitee
H
HAMADA couple jp
8
異国
Pros:

アイスがとっても美味しく、アイスだけでも食べに来たいと思った!

2026-03-31 via Nuitee