Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Laundry
Luggage storage
Bar
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent service
Unique amenities
Cons:
Issues with cleanliness
Water heating problems

Categories

Cleanliness
8.48
Some reviews mentioned issues with humidity and cleanliness but generally acceptable.
Service
9.25
Consistently praised for being friendly and helpful.
Location
8.79
Generally mentioned as convenient; minor concerns about distance from central areas.
Room Quality
8.74
Positive feedback regarding comfort and quirky amenities like record players.
Amenities
9.07
Well-received features like complimentary ice cream and drinks.
Value for Money
8.93
Good value given the unique experiences offered.
Food and Beverage
8.78
Ice cream and drinks were highlighted as enjoyable; some mention of limited breakfast options.
Overall Experience
9.15
Overall positive sentiments with only minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:11

Property Description

Convenient Location

Hotel She, Kyoto, conveniently located just a 10-minute walk from Kyoto Station Hachijo East Exit, offers easy access to the city's main transportation hubs. With a 2-minute walk to Subway Karasuma Line Kyujyo Station, exploring Kyoto is a breeze.

Comfortable Rooms

All guestrooms at Hotel She are equipped with essential amenities such as air conditioning, TV, refrigerator, and electric kettle. Enjoy the convenience of an en suite bathroom with complimentary toiletries, and some rooms even feature a kitchenette for added comfort.

Helpful Services

Benefit from the assistance of English and Chinese-speaking staff who can help plan your vacation and provide local area information. Take advantage of luggage storage, restaurant reservations, and bike rentals available on-site for a hassle-free stay.

Ready to experience the convenience and comfort of Hotel She, Kyoto? Book your stay now for an unforgettable Kyoto getaway.

Important information:

Public parking is available in the surroundings. Charges apply. Please contact the property for more details.

Please be informed that guests may find little space in the room when the sofa bed is prepared.

Please note this is strictly a nonsmoking property. There is a designated smoking area on site. Additional cleaning fees will be charged for any violations.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Location

Guest Reviews

8.9
Based on 1429 reviews
Cleanliness: 8.48
Service: 9.25
Location: 8.79
Room Quality: 8.74
Amenities: 9.07
Value for Money: 8.93
Food and Beverage: 8.78
Overall Experience: 9.15
J
Julie • couple • nz
10
2026-10-24 • via Nuitee
S
Shannon • family_with_children • gb
10
Pros:

Such a great hotel! Away enough from the business of Kyoto to chill out, our room was great, had everything we needed and was comfy and easy to relax on, the hotel lobby area is also lovely, they play great music and in the evenings you can help yourself to a free pour bar, this was really nice whilst we sat and decided where we were going for our evening and there's ice-cream for every day of your stay! The breakfast here is also great, fruit hadn't seemed easily available on our trip so when we got here and I saw all the fruit at breakfast I was so happy! One of the lovely members of the staff gave my husband some good ideas for our time in Kanazawa as well, thank you so much we had a great time there as well!

Cons:

Absolutely nothing it was a wonderful stay

2026-10-24 • via Nuitee
S
Sarah • couple • jp
10
2026-10-24 • via Nuitee
A
Agnieszka • couple • no
8
Pros:

Możliwość korzystania z przekąsek w lobby.
Gramofon w pokoju był miłym dodatkiem.
Ładny pokój.
Dobra lokalizacja.
Aneks kuchenny miał podstawowe wyposażenie.

Cons:

Brak codziennego sprzątania.
Brak międzynarodowej telewizji i możliwości podłączenia telefonu do tv.
Zbyt mało miejsca do przechowywania rzeczy w łazience.
Deska sedesowa była zbyt duża w stosunku do toalety i się przesuwała.

2026-10-24 • via Nuitee
M
Maciej • family_with_children • pl
10
Pros:

It was the best room of all the hotels in Japan I stayed in !
Lots of pleace, great vibe :)

2026-10-21 • via Nuitee
S
Sabbagha • family_with_children • nz
10
Great Hotel, Awesome Vibe.
Pros:

The staff, the location, and the general vibe was fantastic. We got a free ice-cream once a day and free drinks between 5pm and 9pm

Cons:

Couldn't get used the hard beds in japan. There was also small patches of mould in the bathroom corners (but don't let this put you off, we went in October and it was hot and humid... understandable that mould would grow easily)

2026-10-20 • via Nuitee
J
Jenaya • couple • fr
8
2026-10-20 • via Nuitee
A
Amarita • couple • it
8
Pros:

Posizione
Drink e gelato offerti

Cons:

Il bagno

2026-10-20 • via Nuitee
綾子 • solo_traveller • jp
9
Good stay
Pros:

アクセスがよく、行動しやすかったです。
ロビーがわくわくするような雰囲気で素敵で、ウェルカムアイスもすごく美味しかったです。

Cons:

水回り(ビジネスホテルよりの設備)をこだわりを詰めてブラッシュアップしていただけるとより素敵な宿泊施設になると思います。

2026-10-19 • via Nuitee
F
Fee • family_with_children • de
9
Cooles Hotel
Pros:

Nettes Personal, kostenlos 2 Kugeln Eis pro Tag sowie kostenlose Drinks und Snacks am Abend. Modernes Ambiente. Gutes Frühstück: Auswahl zwischen Waffeln und Bagel, die man sich am Buffet selbst belegen kann. Im Gegensatz zu Tokio war das Zimmer größer und geräumiger.

Cons:

Teilweise etwas muffiger Geruch in den Fluren und zu Beginn im Zimmer. Hatten das Fenster dann immer geöffnet, so dass der Geruch im Zimmer schnell verflogen war.

2026-10-19 • via Nuitee
L
Louise • couple • gb
8
Lovely hotel.
Pros:

Loved the hotel, staff were lovely and was a trendy hotel. The free drinks and ice-cream were a bonus.

Cons:

Room was slightly foisty smelling but apart from that all was great.

2026-10-19 • via Nuitee
M
Mamu • couple • jp
9
2026-10-18 • via Nuitee
D
Daniel • couple • de
10
Pros:

Sehr junges und cooles Team! Alles war wunderbar!

2026-10-17 • via Nuitee
V
Vasia M. • family_with_children • gb
9
Pros:

The hotel had a lovely vibe and atmosphere, and the staff were very friendly and welcoming. The idea of offering free ice cream was a wonderful touch! The room was comfortable.

Cons:

We had to wait a bit for our check-in and on one occasion for our breakfast (as there were no tables available). That was a little inconvenient but we didn't have to wait for a long time and the staff did their best to reduce the waiting time.

2026-10-17 • via Nuitee
H
Hannelore • family_with_children • at
9
Pros:

Sehr nette Leute, Frühstück war auch sehr gut! Lage, in der nähe vom Bahnhof, war angenehm!

Cons:

Das Bad war extrem klein und der Toilettendeckel hat nicht auf die Muschel gepasst, man musste immer aufpassen, dass nichts daneben geht.

2026-10-15 • via Nuitee
M
Masahiro • solo_traveller • jp
5
ハードが残念、
Pros:

おしゃれな内観

Cons:

到着した際にフロントにこちらから話しかけて気づいてもらえた。自動ドアなので気づくかと思ったが…よほどPCに集中していたのか。

また、106号室はトイレの水栓が抜けやすく、流れが止まらなくなるので設備を見直した方が良いと思います。

また、よくあるパターンですが、シャワーカーテンが生乾き臭を発しているので洗濯をオススメします。

2026-10-15 • via Nuitee
M
Marco • couple • gb
10
Great stay!
Pros:

record player in your room, vinyls to get from reception and free ice cream!
This place was so cute, and everything was perfect!
Definitely worth the stay

Cons:

Laundry was a bit difficult as there was only 1 washing machine working and the drier took double cicle to actually dry clothes

2026-10-15 • via Nuitee
Y
YUMI • couple • jp
9
最高！
Pros:

どこを見ても可愛くて気分が上がるホテル！レコードが各部屋にあり、フロントで貸してもらって聴けます！とても素敵な時間を過ごせました。
スタッフの方も親切でした。

Cons:

特になし

2026-10-14 • via Nuitee
D
Dani • family_with_children • co
9
Pros:

El servicio, todas las cosas que hicieron para hacernos sentir cómodos y bienvenidos, helado y bebidas gratis, la verdad muy bien servicio

2026-10-14 • via Nuitee
A
Alexis • solo_traveller • nl
9
Pros:

Friendly staff, room comfortable, nice lobby

2026-10-13 • via Nuitee