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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Sauna
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Massage services
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Wheelchair accessible
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Kid meals
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Outdoor furniture
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Fruits
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Broadcast Live sport events
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Golfing on site
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Tennis lessons on site
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Hosted evening meal (reserve)
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Electric bicycle charging station
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Country Mansion Setting
The Spa Hotel, a refined country mansion near Tunbridge Wells Rail Station, offers a serene retreat within 14 acres of lush gardens. Guests can indulge in the swimming pool, sauna, and a range of beauty treatments.
Wellness and Fitness Amenities
With 2 gymnasiums, a steam room, and a tennis court, The Spa provides ample opportunities for guests to stay active and rejuvenate. The facilities cater to both fitness enthusiasts and those seeking relaxation.
Elegant Dining and Event Spaces
Indulge in modern British cuisine at The Orangery restaurant or explore the all-day menu. The hotel also boasts versatile banqueting and conference facilities, perfect for hosting events of various sizes.
Experience luxury and tranquility at The Spa Hotel - book your stay now for a memorable retreat.
This property recommends that all spa treatments are booked in advance of arrival to avoid disappointment. Please contact the spa direct using the contact details on your booking form.
All rooms now have air conditioning.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for £10 per person per night when using an available cot.
Children from 3 years old to 14 years old stay for £15 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
No fridge in the room only 1 still water
la posizione
Nice lady working in breakfast room.
Moved rooms as the first one was over a noisy kitchen vent - moved to a room.at the front which had a 5.55am laundry delivery lorry clattering outside v loudly & its also on a busy road.. (Autistic daughter struggles with noise etc which I had explained but was moved from one noisy room to another) but the room was nicely done up, shower worked well.
The pool was OK, smaller than in pics and v heavy on the chlorine, also was too full of people, hen night ladies etc so no room to swim & there was a squabble in the changing rooms over space. Generally not a relaxing spa experience at all. I suppose due to Bank Holiday it was busy and a bit disorganised. 20 min walk into town & not the best walk back at night so ubered - it's not close to any shops etc.
Fish & chips at £25 is a bit silly so we got deliveroo which was fun but I'd rather have eaten in the hotel if it had a nicer ambience and less extortionate menu. Shame really, it felt like a 1980s spa experience, not 2026.
Great hotel
Noisy extractor fan in bathroom and pool however still enjoyed room and would come back
Good sized room. The gym was handy.
Friendly staff, clean facilities, nice grounds
The pool and spa is small and busy. Charging extra for non-filter coffee at breakfast is bizarre. Eggs cooked to order but cold.
We asked for water for our room and the restaurant staff went out of their way to get large still and sparkling bottles. Just what we needed and can be quite rare!
Gardens, resturant view
Food. Trip on last step, strained my ankle and injured arm. Staff kept offering a ice pack. Never got it. Very high charge for spa. Which was overcrowded, kids jumping into the pool. No gowns. Poor massage ( not remedial, just fluffy)
The hotel is in a good location and the room was clean. The bed was comfortable and overall the stay was okay for one night. The hotel also looks nice in the photos and the general atmosphere was pleasant.
Our room was next to what seemed to be a housekeeping or storage area, and from around 8:00 a.m. there was a lot of noise from doors banging and equipment being moved, which woke me up and disturbed my rest. I had hoped to sleep and relax, especially as check-out is not until 11:00. There was also no hair dryer in the room, although the hotel information says one is provided in each bedroom. In addition, the room did not feel as nice as the deluxe double rooms shown in the online photos, so it did not fully match our expectations.
If you are expecting a 5 star or, even an extremely nice 4 star hotel, your expectations are too high. But really The Spa Hotel isn't expensive and is priced extremely fairly. So considering the price I think it is great value. The afternoon tea really exceeded expectation, and I am for sure an afternoon tea snob. The Spa is solid and the breakfast decent. Service amazing throughout with parking and a short walk into town (through the common which is lovely).
We got the cheapest (Cosy) bedroom and it was far from Cosy... very spacious. Decor very safe but an actually strong running great shower, big TV, coffe machine...everything you need in a room.
Had an amazing staff so thank you to everyone for a lovely stay. Would recommend.
Die Lage ist recht gut und es ist nachts ruhig. Das Zimmer hatte ein großes Bad. Das Personal ist freundlich.
Das Hotel hat eine wunderschöne Gartenanlage.
Das Frühstücksbuffet war nicht besonders gut, gemessen am Preis-Leistungs-Verhältnis. Warme Speisen trotz inkludiertem Frühstück teilweise mit zusätzlichem Aufpreis.
Das Zimmer im obersten Stockwerk lag in der Nähe des Fahrstuhls, die Geräusche waren durch die Wand zu hören. Teilweise auch andere Geräusche irgendwelcher Maschinen. Ausserdem war es sehr warm im Zimmer und das Fenster nur einen Spalt zu öffnen. Die Klimaanlage hat jedoch gut funktioniert.
Der Pool ist sehr klein und der Bereich war nicht besonders ansprechend.
The staff were absolutely excellent, the hotel grounds were great to walk around too. The breakfast is definitely worth it. Good value for money.
The only minor issue was the shower, which was a bit weak. Not a major issue though.
All the staff were excellent - friendly and professional. Excellent service in the restaurant at breakfast, which was also very good.
Great ambience and beautiful decor.
The bedroom was very small and too hot, even though it was only April. We had to use the aircon!
Shower thermostat needed attention as temperature kept changing.
Lovely solo winter stay at The Spa Hotel.
I've stayed once before during the Covid years and this stay was better I am pleased to say.
Thoroughly recommend the super spacious room 320. Note it's 80% accessible - there are some stairs you'd need to take o access the room.
Welcoming and helpful staff.
Indoor pool remains good quality as it the steam and sauna.
Such lovely grounds and wider woods/nature to explore in the area.
I am sure I'll be back again soon.
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