Red Roof Inn Indianapolis - Castleton

Hotels
Red Roof Inn
7.6 (142 reviews)
8110 North Shadeland Avenue, Indianapolis, Indiana, 46250 , Indianapolis , US

Pets allowed

Facilities

Free WiFi
24-hour front desk
Smoke-free property
Wheelchair accessible parking
RV, bus, truck parking
Free self parking
Free RV, bus, truck parking
Wheelchair-accessible van parking
Handrails in stairways
Well-lit path to entrance

Review Highlights

Pros:
Good service
Convenient location
Cons:
Dirty rooms
Unpleasant odors
Broken amenities

Categories

Cleanliness
4.79
Multiple reviews indicated significant cleanliness issues with stains, dust, and unpleasant odors.
Service
9.76
Staff was nice and apologetic, providing good service despite other issues.
Location
9.8
Convenient location near food and shopping noted in positive reviews.
Room Quality
5.76
Rooms were described as dirty, with broken amenities and unpleasant smells.
Amenities
7.79
Minimal amenities mentioned; some issues with fridge and other items.
Value for Money
7.75
Comments on high deposit for poor quality suggest low value.
Food and Beverage
9.4
No comments found; assigned target rating.
Overall Experience
5.77
Overall dissatisfaction expressed through multiple negative remarks and complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:32

Property Description

Top-notch Amenities and Services Enjoy a comfortable stay with our business center, 24-hour front desk, and laundry facilities. Free self-parking is available for your convenience. Complimentary Connectivity and Entertainment Stay connected with free Wi-Fi and enjoy cable programming on flat-screen TVs in all rooms. Convenient Location Within minutes from attractions like Fashion Mall at Keystone and Indiana State Fairgrounds, our hotel offers easy access to the best of Indianapolis. Book now for a delightful stay at Red Roof Inn Indianapolis - Castleton!

Important information:

  • Up to 3 children 17 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.6
Based on 142 reviews
Cleanliness: 4.79
Service: 9.76
Location: 9.8
Room Quality: 5.76
Amenities: 7.79
Value for Money: 7.75
Food and Beverage: 9.4
Overall Experience: 5.77
C
Christian
2
Pros:

Room had aweful smell that made me sick in morning. Outside hotel looked rough and went down hill in quality. Ran so fast out of there in morning didnt even shower.

2025-10-04 via Nuitee
R
richard
8
Pros:

older hotel but good location for my needs

2025-10-03 via Nuitee
N
Nicole family
2
Pros:

The hotel was disgusting! The mattresses had so many old blood stains and bed bugs. I checked in and out the same day!

2025-09-21 via Nuitee
D
Debra
10
Pros:

Great room

2025-09-19 via Nuitee
V
Verified traveler
2
Pros:

Dirty and uncomfortable

2025-08-19 via Nuitee
M
Marissa
2
Pros:

Bed cover had stains on it. Smelled like smoke even though room said “smoke free” behind the table there was dust and crumbs left. The shower curtain was inside out. Overall a terrible experience. I had to go out and buy extra bedding sheets to put over the ones there.

2025-08-12 via Nuitee
R
Rachael
6
Ok for 1 night and just a bed
Pros:

Electric outlets in room 1/2 didnt work. $100 deposit for room that cost $40. Drywall falling in the shower with you. Matresses were new and nice. Sheets were clean comforter stained. Smelled of gasoline. Staff was nice. Check out giy very nice and apologetic. Worked for a night stay where we just needed a bed for a few hours.

2025-08-11 via Nuitee
C
Coady
2
Pros:

Rooms stunk, bolts broken, cramped parking

2025-08-07 via Nuitee
B
Brooke partner
6
Pros:

The room was fine; they had the ac running in the room before we checked in so that was nice since it was 100* the day we traveled. Given it was a Saturday the hotel/parking lot was busy. Overall; enjoyed our stay here. It was very convenient to be near food and shopping.

2025-08-06 via Nuitee
S
Samantha
2
Pros:

False advertisement doesn't begin to cover this. The room was terrible. There were stains on the bed and bedding, the outlets were either broken or corroded, the showerhead was covered in something unidentifiable, the walls were chipping, the lights flickered and didn't stay on. It was disgusting and horrible. Not at all what the pictures showed or the description given on their website or Expedia's. Extremely upset. We refused to stay.

2025-08-05 via Nuitee
Z
Zach
2
I will never stay here again.
Pros:

Checked in around 945 pm, went straight to room. Opened the door and the room smelled like an ash tray. AC wouldn’t turn on. Shower head spewed water all over the bathroom while taking a shower. No water pressure in sink. Dust covering almost everything in the room. Cob webs throughout the room. Noticed stains on the walls. There was no battery in the smoke detector. Could hear everything from all the other rooms around us late in to the night keeping us up. I will never stay at this hotel again.

2025-08-04 via Nuitee
S
Sanjeev
2
Pros:

Found gnats flying in the room and restroom

2025-07-31 via Nuitee
N
Nicole
6
It is what it is…
Pros:

We have stayed at the facility on multiple occasions and had great experiences. This time around it was meh, just ok. Our room mini fridge was leaking water due to the thick ice that had built up in the freezer portion. We told the front desk who assured us it would be replaced. I ended up defrosting the fridge and cleaning it. We came back from the concert and it had not been taken care of. I used a towel to clean up the water and it was black. Obviously the floors have not been mopped in I don’t know how long. Please wear shower shoes or socks.
Dust and hair in the bathroom floors. Carpet was dirty. Could have used a few more towels in the room. The beds needed bigger pillows than the toddler sized ones that were provided.
Smoke detector had no batteries.

2025-07-19 via Nuitee
S
Stacy
4
Pros:

I was simply, a dump. The building was old, and a lot of the residents seemed like they lived there. My first room smelled terrible. The carpet had not been vacuumed, and there was animal hair everywhere. I went to the desk and they offered me another room. The room was much better, and I stayed only because it was me alone, and not me and my wife. My wife would have wanted to leave immediately.

2025-07-18 via Nuitee
M
Marcia
10
Looks are deceiving
Pros:

We were concerned when we pulled up to the front of the hotel because of the way it looked. But we were pleasantly surprised when we went in our room. The room was spacious and clean. The air conditioner worked great with the temp being 92 degrees. Check in was also great.

2025-06-23 via Nuitee
A
Alexander
6
Pros:

Non-smoking room smelled of cigarette smoke and a bit of pot. Definitely could use a remodel but servicable room if you need a cheap place to sleep

2025-06-09 via Nuitee
J
Jessica
2
Pros:

Really outdated and gross. Ceiling was falling in over the shower and pieces of it were laying in the tub. We laid on top of the blankets because the room was so nasty. You could tell the door was kicked in because all of the trim was broken and then just painted over. There was mold in the window sill above the AC and the room stunk of mildew. Walking up the stairs outside the platform leading to the second set of stairs sunk as you stepped on it, we were scared we were going to fall through. They require $100 deposit but I don’t know what damage you could do that would be more noticeable than the already poor condition of the building and room.

2025-05-30 via Nuitee
J
Jeff friends
2
Pros:

The property was in an overall safe area of town with the condition of the property. It needed vast renovations in our unit stunk of smoke and pet odor and we never in the four days we were there had a housekeeper come by to replenish or clean anything and had to go request towels every day the four days we were there

2025-05-26 via Nuitee
J
John
8
Indianapolis
Pros:

Room was good for the pricing and they allow you to check in early for a fee-$30 ( got there at 6:30am. No stores to walk to, but room had fridge, microwave, and coffee maker. Next to freeway for easy car access.

2025-05-17 via Nuitee
L
Lisa family
8
Pros:

Air conditioner was pretty noisy and stopped working randomly many times. The room was decently clean overall and the fridge worked fine. It was slightly difficult to find the turn in as there isn't really a sign. You get what you pay for, it was a cheap option for a stay.

2025-05-06 via Nuitee