Holiday Inn Express & Suites Terrace by IHG

Hotels
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Holiday Inn Express
8.6 (421 reviews)
3059 Highway 16 East Thornhill , Terrace , ca

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and modern facilities
Friendly staff and great service
Cons:
Issues with room cleanliness
Pool and some amenities could be improved

Categories

Cleanliness
8.1
Several reviews mentioned issues with room cleanliness, including a dirty bed and fusty smell.
Service
9.1
Frequent mention of friendly staff and good service from breakfast attendants.
Location
8.6
Convenient location close to the airport and attractions, as noted in various reviews.
Room Quality
8.1
Rooms are described as modern and comfortable, though some issues with cleanliness were noted.
Amenities
8.6
Good amenities like a gym and quality breakfast, though the pool was noted to be small.
Value for Money
8.6
Considered a good value despite higher prices, with pleasant overall stay experience.
Food and Beverage
9.1
Numerous positive comments on breakfast quality and variety.
Overall Experience
8.6
Overall positive experience with a few noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:36

Property Description

Luxurious Accommodation
Holiday Inn Express & Suites Terrace offers 4-star air-conditioned rooms with free WiFi and a fitness centre. Each room features a private bathroom, desk, and TV, ensuring a comfortable stay with bed linen and towels provided.

Relaxing Amenities
Guests can unwind in the indoor pool or explore the garden and shared lounge areas. The free airport shuttle service and multilingual staff add convenience and a touch of luxury to your stay.

Convenient Location
Located near Northwest Regional Terrace-Kitimat Airport, this IHG Hotel provides easy access for travelers. Enjoy free private parking and exceptional service during your visit.

Book your stay at Holiday Inn Express & Suites Terrace for a perfect blend of comfort and sophistication.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 40 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 421 reviews
Cleanliness: 8.1
Service: 9.1
Location: 8.6
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 9.1
Overall Experience: 8.6
C
Cheryl • family_with_children • ca
8
2026-03-09 • via Nuitee
T
Tyrelle • couple • ca
8
2026-03-07 • via Nuitee
M
Mahmoud • solo_traveller • ca
8
Great staff, breakfast, location, decor, express coffee station, shower, but with a lumpy mattress
Pros:

Breakfast was very good, with variety and freshness. Hot coffee was very good!

Cons:

The mattress was very “lumpy” — I sank in as I laid on the bed. Time to change the mattress!?

2026-03-05 • via Nuitee
A
Alberto • extended_group • mx
8
Clean, well maintained and great staff
Pros:

Great staff. The facilities are clean and well maintained. Breakfast is good

Cons:

Noise from upper rooms and hallways late at night. The rooms does not seem to be effectively isolated.

2026-02-23 • via Nuitee
I
Isabelle • couple • ca
9
2026-02-22 • via Nuitee
T
Tim • couple • ca
8
Pros:

Good location.

2026-02-09 • via Nuitee
L
Leslie • family_with_children • ca
10
Pros:

Breakfast. Pool.

2026-02-09 • via Nuitee
L
Lena • family_with_children • ca
10
Comfy rooms
Pros:

Comfy clean rooms, friendly staff

2026-02-09 • via Nuitee
F
Fillier • family_with_children • ca
9
2026-01-30 • via Nuitee
M
mike • couple • ca
9
Pros:

very good.

2026-01-20 • via Nuitee
T
Tawnya • family_with_children • ca
10
2026-01-19 • via Nuitee
C
Charnjeev • couple • ca
10
Great
Pros:

- Had very low expectations of the breakfast cause passed experiences at different hotels, but the breakfast was awsome me and my wife loved the food and seating, staff was very nice

- room was nice spacious and clean, bathroom is a big thing for me and it was clean and had good space for all our things

-location was nice and close to the airport

Overall the hotel was great value for the money I have nothing bad to say but if I was being super picky I'd say maybe more equipment in the gym cause there isent really much to do any strength training on the cardio aspect its fine

Cons:

No complaints

2026-01-19 • via Nuitee
J
Jeremy • family_with_children • ca
1
disappointing
Pros:

Staff lied to me!

Cons:

Staff lied to me about the price matching program, said it did not exist. I had a another room quatednin terrace I wanted a price match on.

2026-01-19 • via Nuitee
M
MATTHEW • family_with_children • ca
7
2026-01-19 • via Nuitee
R
Russellgonu450@gmail.com • family_with_children • ca
8
Pros:

The breakfast pool parking

Cons:

The bed and pillows

2026-01-19 • via Nuitee
S
Sunshine • family_with_children • ca
10
2026-01-19 • via Nuitee
J
Justin • solo_traveller • ca
9
2026-01-19 • via Nuitee
C
Caitlyne • family_with_children • ca
6
2026-01-10 • via Nuitee
S
Singh • couple • in
8
2026-01-09 • via Nuitee
N
Niva • family_with_children • ca
7
Pros:

Great location, friendly helpful staff and nice room.

Cons:

The children that were running up and down the hallway and slamming doors after midnight.

2026-01-04 • via Nuitee