Kimpton Journeyman Hotel by IHG

Incredibly clean hotel with super comfortable beds, impeccable service, and fantastic location. It’s a little on the pricey side, but it’s worth it for peace of mind to sleep in a comfortable, sanitary space!

Fascinating Style and a very original ambiance inside the Hotel from the Lobby to the Room and Restrooms. And premium quality elements, excelent attention and service.

attentive staff, early check-in (noon), very good restaurant

Nick from valet was extremely helpful and attentive!

Terrifying experience and awful management.

I'll start with the terrifying - we woke up at 3AM because of the smell of smoke. I looked out the window, quiet street, I checked our hallway, clear. I called the front desk and the person on duty repeatedly mumbled that "something was being shredded and maybe some paper got caught, but there is no fire." The smell got stronger and stronger (we were on the 6th floor in a room with windows that were sealed shut). Needless to say, we never went back to sleep.

When we checked out the next morning I mentioned this to the people at the desk, they had no idea and nothing on record about the incident. Another guest at the desk stated they also woke from the smoke, on the 3rd floor. The desk people just shrugged and ignored the concern.

We should have known this would be a lousy hotel when we checked in.

My husband and I arrived at the hotel having booked through the American Express Platinum Travel platform. We had requested a late check-out upon booking and the hotel immediately responded "if available." When I asked about the late checkout, the desk clerk, said "you booked through Expedia, so that's not an option." I showed him the email that the hotel sent, via Amex, and he said that Amex books through Expedia - Not true!

VERY INEXPERIENCED staff on every level. I do NOT recommend staying - EVER.

This place is weird. The hotel is relatively clean so I can’t give it 2 stars….the staff is a little odd, aside from Yesenia and CJ in the restaurant and Luis and Matt at the bell desk/front entry everyone else is pretty odd and lacking real customer service. The roof top bartenders are pretty rude….not to mention incredibly slow. It’s nearly impossible to find any type of snacks near by. It was even impossible to get a bottle of sparkling water in the hotel after 8pm, the front desk didn’t know San Pellegrino is a sparkling water. So I wouldn’t really recommend even coming to Milwaukee as it seems like the town is completely vacant so I guess if you were forced to have to be here the kimpton would be acceptable to stay it. Don’t even come to Milwaukee though, strange place, the entire town is dead, almost every service employee including most the kimpton seem to be a bit put out when it comes to actually providing customer service.

Beautiful boutique hotel, perfect location, easy walk to a lot of restaurants! Very professional and friendly staff. We will definitely come back!

Our experience one-night at the Kimpton Journeyman was perfect. We've stayed at a handful of Kimptons around the US (and even one in Paris) so we dig the overall modern-boutique vibe, generally hopping atmosphere, and, of course, the signature complimentary wine hour!

We got all of that during our one-night stay. It's perfectly situated in the Historic Third Ward with easy walking access to anywhere you'd want to go in that part of Milwaukee.

Our room was nice on a high floor with a decent view of the surrounding buildings.

Everyone at wine-hour was friendly and seemed happy to see us. I enjoyed the wine...the snacks part may have been a little less in terms of offerings from what we experienced elsewhere, but halfway through my glass of wine I'm pretty sure I didn't care...it was a pre-dinner situation anyway.)

There was always a lot of people and energy in the lobby throughout our stay. They have a very popular roof-top bar which attracts lots of people from outside of the hotel.

We loved it here and would definitely stay again!

If you have a Chase Sapphire Reserve card definitely book here through them! We had a total of $160 to use towards their amenities. We had a $30/pp breakfast credit at their restaurant as well as an additional $100 credit to use on anything they offer. We used it towards dinner and valet parking. The staff was amazing and so kind! Our valet asked why we were staying and we told him we had an anniversary dinner reservation nearby and when we got back to our room later, there was a complimentary bottle of champagne and fruits and chocolates for us! The room was also very nice and clean. Will definitely be coming back!

Ok— HUGE THANKS to Angel and David who were so wonderful and helpful with my stay— thank you. Tre Rivali is excellent and Chef deserves some gratitude. All the staff here is smiling, friendly, over accommodating. Big Hugs to all you all.

We had a very pleasant experience staying a night in this hotel to visit Milwaukee and attend a baseball game. We had a small child with us and everything went smoothly.

Pros:
- Extremely friendly staff. They were super welcoming and helpful.
- Convenient location, walkable to multiple restaurants and stores
- Quiet at night, didn't hear a peep.
- Very spacious and modern bathroom
- Noon checkout. I love the extra hour.
- Nice view from the room.

Cons:
- Never love carpet in a hotel, I feel like it ages it a bit, but it felt clean.
- In general the room feels a little bit dated, but it's nothing extreme.

Wonderful location, great staff, beautiful hotel. We loved our stay here. Don’t miss the roof deck!

Grande chambre bien équipée. Rooftop très sympa. Près de bons restau avec choix.

We really liked the brunch in the morning. No need to stress at the breakfast table. We also liked the wine reception in the late afternoon. The location is excellent, right in the Third Ward. Lots to do and great shopping, theater, music festivals, and food places around. We parked around the corner in the parking place, easy and in walking distance to the hotel.

BEST HOTEL IN MILWAUKEE HANDS DOWN!!!! It has great amenities and I highly recommend heading to the bar in the rooftop for a nice drink. The staff is just wonderful, shout out to Naudia at the front desk for helping me with anything I needed. Additionally the valet team, specifically Jared, keelon, and Adam made the whole process so easy and straightforward. 10/10 would recommend for anyone looking to stay in mke!