Platinum One Suites

Hotels
Independent
8 (20 reviews)
No.1, Bagatalle Road, Colombo, 00300 , Colombo , LK

Children allowed

Facilities

Full-service spa
Fitness facilities
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Elevator
See all facilities

Review Highlights

Cons:
Poor cleaning
Faulty bathroom doors
Safety hazard
Blocked sink
Unconnected TV
Unreliable Internet connection
Outdated furniture
Lack of hot water

Categories

Cleanliness
2
Guests reported poor cleaning standards with dust and grime present.
Service
3.5
Issues with basic amenities like TV connection and blocked sink were found, and housekeeping had to be called to resolve problems.
Location
5
The location was not mentioned, suggesting it may not have been a significant concern.
Room Quality
2.5
Multiple concerns were raised including faulty bathroom doors, safety hazards, outdated furniture, and lack of hot water.
Amenities
2
Criticism for unreliable Internet connection, unconnected television, and general lack of preparedness.
Value for Money
1.5
Considering the numerous issues, guests were very dissatisfied with the value for the cost of their stay.
Food and Beverage
5
Food and beverage services were not mentioned in the review.
Overall Experience
2
Guests did not recommend this establishment, indicating a generally negative overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 07:11

Property Description

Spa and Recreational Facilities:
Indulge in a relaxing massage at the spa or take a dip in the outdoor pool. Stay active at the fitness center for a rejuvenating experience.

Dining and Entertainment Options:
Savor delicious meals at the restaurant, grab a coffee at the cafe, or enjoy a refreshing drink at the poolside bar. With 24-hour room service and multiple bars/lounges, your culinary desires are well taken care of.

Convenience and Comfort:
Benefit from amenities like complimentary wired and wireless internet, a 24-hour business center, and free newspapers in the lobby. Feel at home in the air-conditioned rooms with kitchen facilities and enjoy entertainment on flat-screen TVs. Book now for a luxurious stay at Platinum One Suites.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Smoking

    Smoking permitted

  • Guest type

    Essential workers only - NO

  • Children and extra bed policy

    Children welcome

See all policies

Location

Guest Reviews

8
Based on 20 reviews
Cleanliness: 2
Service: 3.5
Location: 5
Room Quality: 2.5
Amenities: 2
Value for Money: 1.5
Food and Beverage: 5
Overall Experience: 2
V
Verified traveler family
10
Pros:

The property is in excellent condition. The location is great! It’s right in front of Marino mall and great for kids. The staff is kind and Sri Lankan hospitality is just not compatible to other places. Truly this place made our trip more enjoyable. We stayed 10 days and it was the best!

2020-02-03 via Nuitee
V
Vishnu
10
Loved it
Pros:

Great trip enjoyed it very eellwell

2020-01-16 via Nuitee
D
Darshini
6
Ok only
Pros:

Many amenities such as gas stove, lights, safe, cooker hood, water heater needed to be attended to after we had checked in. Other than this the apartment was clean and spacious. The plaster ceiling was damaged possibly from a leak.

2019-12-19 via Nuitee
D
Darshini
6
Clean and spacious rooms
Pros:

Big, spacious apartments. However, not everything was in working condition. Had to call housekeeping for hot water, gas cooker, kitchen condiments replenishment and safes in the rooms needed to be changed. Service was good, easy check in and out Location was good with a mall and supermarket within walking distance.

2019-12-17 via Nuitee
V
Verified traveler family
10
Pros:

Very good. Friendly staff. Close to a mall and local shops. Would definitely stay again. gym pool and spa included

2019-10-11 via Nuitee
V
Verified traveler family
10
Pros:

location is excellent close to shops, and banks. transportation easy only issue was if you wants to have sonna need to inform well advance and gym was small, staff was excellent and helpful.

2019-08-03 via Nuitee
V
Verified traveler family
10
Pros:

Staff was friendly, apartment was clean ,vary convenient to travel and local amenities including shops only issue is needi to give notice for using steam sonar

2019-07-26 via Nuitee
V
Verified traveler family
6
Pros:

I have no things to add, only what I mentioned above

2019-07-25 via Nuitee
V
Verified traveler friends
8
Pros:

It is nice location. but the reception at the bottom is a little narrow.

2019-05-27 via Nuitee
A
Albert
8
A very large suite at a regular room rate
Pros:

Excellent space and value for money for this 3 bedroom apartment. Kitchen doesn’t come with utensils but cheap to buy if you need them. Gym is too plain and pool is small but refreshing.

2019-04-20 via Nuitee
V
Verified traveler family
2
Pros:

I don't like the hotel I have problem with the hotel

2019-02-16 via Nuitee
V
Verified traveler friends
4
Pros:

The rooms were big and nice. However the service was very disappointing. Starting from little things like a wake up call that was never made. Food that you ask but no one follows up.
There was loud music at night till early morning and we could not sleep at all.

2018-11-11 via Nuitee
K
Khalid
8
Pros:

The 3 BR sea view apartment was wonderful, spacious and airy. The location was good, close to the new Marino shopping mall.
Breakfast was just okay, food choices very limited but the hot dishes were good. If they would just expand the selection it would be better.

There was a problem with the smell in the lobby and the parking area (foul smell all day). And once we came upon the reception employee with a bottle of drink next to him during his shift, which is probably why the calls were usually not answered.

2018-09-07 via Nuitee
V
Verified traveler
8
Good for family or groups
Pros:

We ordered room service and the food taste good. There is concierge service as well. The location is convenience and the place looked well secured.

2018-04-26 via Nuitee
N
Nikitas
8
Great location, value for mony
Pros:

This is a great value for money residence, spacious, with friendly service. As it is a resident I was expecting the sitting area to be better cleaned. Location wise it is great.

2018-04-09 via Nuitee
N
Nadarasa
10
Excellent
Pros:

We stayed for 9 nights in 4 bed ocean view apartment.
Smooth check-in. Spacious apartment with fantastic view from 16th Floor. Warm and friendly staff. Will come back again.

2018-03-23 via Nuitee
V
Verified traveler
10
Great, modern residences in Colombo
Pros:

The Kingsbury residences are stunning, modern, clean apartments. We had 4 people and we each had our own bed and there were 3 bathrooms. It's not in the most happening of areas but it's a very quick tuk tuk ride to get to great restaurants and cooler areas. I would definitely stay here again

2018-03-12 via Nuitee
Y
yaso
10
Pros:

A lovely experience makes me appreciate quality hotels again.

2018-02-07 via Nuitee
S
Stallar
10
There's only one place we'll ever stay!
Pros:

Fantastic. We received help throughtout the entire trip. Van service was there to pick us up, take us back, help us to a village area and explore the coast. The apartment was amazing, service was great and staff were very helpful in learning local norms (like only take a metered tuk-tuks). Only hard part was that the room service is very slow, so just plan accordingly.

2018-01-21 via Nuitee
J
Jey
10
Pros:

Overall a satisfying stay

2018-01-09 via Nuitee