Hotel TAU, Kumamoto

Hotels
7.8 (639 reviews)
Chuo-ku, Shimotori 1-7-18 , Kumamoto , JP

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Noise from air conditioning
Wi-Fi problems

Categories

Cleanliness
6.45
Several reviews noted cleanliness issues, including blood on sheets and a dirty bathroom.
Service
8.45
Staff were friendly and praised for their service quality.
Location
8.95
Convenient location, ideal for exploring nearby attractions.
Room Quality
7.95
Rooms were considered comfortable and well-furnished, despite some noise issues.
Amenities
7.45
Free drinks and books available, but Wi-Fi issues were a concern.
Value for Money
7.45
General expectation met, but impacted by issues during reviews.
Food and Beverage
7.95
Guests enjoyed the food, especially breakfast.
Overall Experience
7.75
Overall satisfactory experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:08

Property Description

Convenient Location near Kumamoto Castle
Hotel Sunroute Kumamoto is just a short 10-minute walk from the iconic Kumamoto Castle, offering easy access to one of Japan's most famous landmarks.

Comfortable Rooms and Amenities
The air-conditioned rooms are well-equipped with a TV, fridge, and en suite bathroom with complimentary slippers and Japanese Yukata robes for a touch of traditional comfort.

Convenient Services and Facilities
Guests can enjoy complimentary water bottles, umbrella rentals, and a buffet serving both Western and Japanese dishes. Additionally, services like laptop rentals, dry cleaning, and a coin-operated launderette are available for a hassle-free stay.

Experience the perfect blend of convenience and comfort at Hotel Sunroute Kumamoto. Book now for an unforgettable stay near Kumamoto Castle!

Important information:

Breakfast is served between 7:00 and 09:30.

Guests without a meal plan who want to eat breakfast at the hotel must make a reservation at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Location

Guest Reviews

7.8
Based on 639 reviews
Cleanliness: 6.45
Service: 8.45
Location: 8.95
Room Quality: 7.95
Amenities: 7.45
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 7.75
冨永 • solo_traveller • jp
7
2026-10-24 • via Nuitee
N
NORIYO • couple • jp
8
Pros:

朝ごはんがすごく美味しかった

2026-10-24 • via Nuitee
N
NORIKO • couple • jp
10
2026-10-23 • via Nuitee
N
NORIKO • solo_traveller • jp
10
2026-10-23 • via Nuitee
M
Miki • couple • jp
7
2026-10-18 • via Nuitee
H
HORIKAWA • solo_traveller • jp
5
普通
Pros:

スタッフの対応は、とても良かった。

Cons:

シャワーヘッドが悪い。ほぼ、ジェットタイプで普通のシャワーヘッドにしてほしかった。

2026-10-16 • via Nuitee
Y
YUKIKO • solo_traveller • jp
10
楽しい感じのホテル
Pros:

フロントの紳士の方が丁寧で良かった。

2026-10-15 • via Nuitee
T
TERUO • solo_traveller • jp
8
満足はしています
Pros:

外出時など出入りがしやすかった

Cons:

お風呂がシャワーのみだったため、湯舟がほしかった

2026-10-14 • via Nuitee
裕二 • solo_traveller • jp
7
2026-10-13 • via Nuitee
R
RIE • solo_traveller • jp
8
2026-10-12 • via Nuitee
K
kazuhisa • solo_traveller • jp
10
2026-10-11 • via Nuitee
M
Mariko • solo_traveller • jp
8
Pros:

値段のわりに綺麗だし、おしゃれ。シングルだったけど、いつもの同じくらいの値段のホテルより部屋も広く感じた。浴槽はいつもいらないなぁと思ってたから、その分トイレが別になってるっぽくて自分的には最高でした。

Cons:

喫煙部屋だったけど、あんまり利用者が少ないのか？隅の埃が気になった

2026-10-10 • via Nuitee
K
kazuhisa • solo_traveller • jp
10
快適
Pros:

部屋のデザインもよく、きれいだった。

2026-10-09 • via Nuitee
川部 • solo_traveller • jp
10
2026-10-08 • via Nuitee
D
Danilo • solo_traveller • jp
7
Pros:

La posizione. Pieno centro perfetta. Circondata da ristoranti e da combni, e negozi do ogni tipo. A piedi si raggiunge facilmente il castello di Kumamoto.

Cons:

Lo staff è un po distratto e devi ricordarli tu i prezzi che ti hanno indicato al check-in per la colazione.
In camera c'era un po di odore di pipi che proveniva dal lavandino.

2026-09-14 • via Nuitee
M
masashi • solo_traveller • jp
8
2026-09-13 • via Nuitee
K
kazuhisa • solo_traveller • jp
10
快適
2026-09-13 • via Nuitee
長尾（nagao） • solo_traveller • jp
8
2026-09-08 • via Nuitee
高橋 • solo_traveller • jp
4
立地のいいホテル
Pros:

予約時は朝食付けてなかったが受付時に追加で朝食付けたのが正解だった。からし蓮根やいきなり団子など熊本名物が食べれたのがよかった。朝食がおいしかったのと立地が良い。

Cons:

使おうと思って備品のケトルやドライヤーを見ると埃が積もっていてとても使う気がなくなり不快だった。評価のいいホテルと思っていたのでがっかりでした。パッと見ると清潔そうに見えてもそうゆうところが見えると残念な気持ちになったのでもう少し清掃よろしくおねがいします。

2026-09-01 • via Nuitee
K
kazuhisa • solo_traveller • jp
10
最高！
Pros:

きれいで部屋が広い。4階フロント、朝食、客室フロアなど落ち着いていて、いい雰囲気がある。

Cons:

無し

2026-08-30 • via Nuitee