Hotel TAU, Kumamoto

Hotels
7.8 (520 reviews)
Chuo-ku, Shimotori 1-7-18 , Kumamoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Noise from air conditioning
Wi-Fi problems

Categories

Cleanliness
6.45
Several reviews noted cleanliness issues, including blood on sheets and a dirty bathroom.
Service
8.45
Staff were friendly and praised for their service quality.
Location
8.95
Convenient location, ideal for exploring nearby attractions.
Room Quality
7.95
Rooms were considered comfortable and well-furnished, despite some noise issues.
Amenities
7.45
Free drinks and books available, but Wi-Fi issues were a concern.
Value for Money
7.45
General expectation met, but impacted by issues during reviews.
Food and Beverage
7.95
Guests enjoyed the food, especially breakfast.
Overall Experience
7.75
Overall satisfactory experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:08

Property Description

Convenient Location near Kumamoto Castle
Hotel Sunroute Kumamoto is just a short 10-minute walk from the iconic Kumamoto Castle, offering easy access to one of Japan's most famous landmarks.

Comfortable Rooms and Amenities
The air-conditioned rooms are well-equipped with a TV, fridge, and en suite bathroom with complimentary slippers and Japanese Yukata robes for a touch of traditional comfort.

Convenient Services and Facilities
Guests can enjoy complimentary water bottles, umbrella rentals, and a buffet serving both Western and Japanese dishes. Additionally, services like laptop rentals, dry cleaning, and a coin-operated launderette are available for a hassle-free stay.

Experience the perfect blend of convenience and comfort at Hotel Sunroute Kumamoto. Book now for an unforgettable stay near Kumamoto Castle!

Important information:

Breakfast is served between 06:45 and 09:30.

Guests without a meal plan who want to eat breakfast at the hotel must make a reservation at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 520 reviews
Cleanliness: 6.45
Service: 8.45
Location: 8.95
Room Quality: 7.95
Amenities: 7.45
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 7.75
武内 • extended_group • jp
7
2026-03-28 • via Nuitee
C
Charles • couple • ca
8
2026-03-26 • via Nuitee
Y
YUKIE • family_with_children • jp
10
2026-03-25 • via Nuitee
M
M • solo_traveller • tw
10
值得大家推薦！ 離商場中心很近
Pros:

打掃得很乾淨 細心 我都有注意！

Cons:

房價能附早餐更棒

2026-03-24 • via Nuitee
亀川 • couple • jp
9
2026-03-22 • via Nuitee
C
chisa • solo_traveller • jp
8
2026-03-20 • via Nuitee
D
daiki • couple • jp
6
Pros:

フロントスタッフの対応が丁寧

Cons:

喫煙なので仕方ないとは思うがタバコの匂いがきつかった

2026-03-17 • via Nuitee
A
ANDO • solo_traveller • jp
7
2026-03-16 • via Nuitee
S
Shuji • solo_traveller • jp
9
2026-03-16 • via Nuitee
Y
Yuna • couple • jp
10
2026-03-09 • via Nuitee
S
sako • solo_traveller • jp
9
2026-03-09 • via Nuitee
M
Mari • couple • jp
8
2026-03-08 • via Nuitee
たかこ • solo_traveller • jp
7
2026-03-02 • via Nuitee
Y
yasukazu • solo_traveller • jp
8
2026-03-01 • via Nuitee
K
koji • solo_traveller • jp
9
2026-02-28 • via Nuitee
P
Pi Hui • solo_traveller • tw
6
2026-02-26 • via Nuitee
R
Ross • family_with_children • us
10
Great location and good breakfast.
Pros:

Iv been here a few times. It's an incredible place that's right in the heart of everything. The breakfast is reasonably priced also.

2026-02-26 • via Nuitee
R
Robyn • couple • au
9
Amazing little boutique hotel with cosy relatively recently refurbished rooms.
Pros:

Fantastic location in the middle of town. Great little boutique hotel.

Cons:

Everything was great except the pillows were a bit hard?

2026-02-26 • via Nuitee
畑中 • solo_traveller • jp
8
仕事だけで来るには勿体無い。
Pros:

スタッフの方の応対、心遣い。
朝食のお得感も半端なく素晴らしい👍。

Cons:

なし

2026-02-25 • via Nuitee
R
Rena • couple • jp
10
2026-02-14 • via Nuitee