The Residence

Hotels
8 (321 reviews)
471 - 4/1, Galle Road, Colombo 3, Sri Lanka , Colombo , lk

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Outstanding service
Spacious rooms
Cons:
Shower smell
Inconvenient payment issue

Categories

Cleanliness
7
Shower area has a smell like nearby sewer; however, the room was otherwise clean.
Service
9
Outstanding service, warm and attentive staff who went above and beyond.
Location
8.5
Great location, significant positive mentions.
Room Quality
8
Spacious room for 3 with comfortable amenities.
Amenities
8
Electric kettle and hairdryer were appreciated; standard offerings.
Value for Money
8
Good value considering the overall experience and amenities.
Food and Beverage
7.5
Breakfast not tried, but the space looked nice.
Overall Experience
8
A generally pleasant stay with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:06

Property Description

Luxurious Accommodation
Indulge in comfort at The Residence in Colombo, offering rooms with flat-screen TVs, private bathrooms, and stunning sea views from the terrace or balcony. Enjoy complimentary toiletries and free WiFi throughout your stay.

Convenient Location
Located just steps away from Barefoot and close to the U.S. Embassy, our hotel is ideal for both leisure and business travelers. Explore nearby attractions like Asiri Surgical Hospital and Khan Clock Tower with ease.

Exceptional Service
Experience hospitality at its finest with our 24-hour front desk ready to assist you. Whether you're here for work or relaxation, The Residence ensures a seamless stay for all guests.

Book now for a memorable stay at The Residence and make the most of your time in Colombo!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Please present the same credit card used to guarantee your booking when checking in / making payment at the property.

If you are making the payment using another card holder's credit card, kindly provide the following to the property prior to your arrival:

1) Authorization letter with card holder's signature
2) Copy of the card holder's card (front and back of the card with the card holder's signature)
3) Copy of the card holder’s passport or the driver’s license

Please note that the property may contact the cardholder for verification purposes.

As per Gazette Extraordinary No. 2263/41 dated 21 January 2022 issued by the government of Sri Lanka, please note that it is mandatory for hotel service providers registered with and licensed by the Sri Lanka Tourism Development Authority (SLTDA) to accept payments from persons resident outside Sri Lanka, only in foreign exchange/currency.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 321 reviews
Cleanliness: 7
Service: 9
Location: 8.5
Room Quality: 8
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
A
Ahmed extended_group mv
7
2025-09-13 via Nuitee
A
Andre solo_traveller be
7
2025-08-21 via Nuitee
M
Mahendran family_with_children gb
10
2025-08-07 via Nuitee
M
Miko Johnson extended_group ph
9
Highly recommended if can tolerate potential shower smell and shower temperature issues. Beds are exquisite. Lovely and
Pros:

Air conditioning unit is effective in cooling the room. Spacious room for 3 people. The Hotel offered to store our luggage after check out which was nice. The key to the rooms feels so secure. I wasn't able to avail the breakfast but there was a balcony with tables in another floor we were led to that seems like the place for it, and it looked nice. I was able to sleep very peacefully and comfortably for the 4 nights. Hairdryer was a huge plus for me who needs one. Electric kettle was also a huge help. The washroom was narrow but efficient. I do not really need the legroom for toilet seat activities. The guard also is very nice, probably made our stay 5x better. He was so friendly. We salute each other whenever we meet. He helped us find where the nearest ATM is at night. He has all our respect.

Cons:

Our shower area has a smell like nearby sewer which the exhaust could not remove, but we were able to tolerate this. The smell does not reach the toilet area and the bedroom. The hottest the shower could get was still cold. We encountered 2-3 mosquitoes throughout our 4 nights, but I don't know where they came from. Two bottles of water are given per day during house cleaning. I misunderstood the staff we met on the first day who told us that water is free.

2025-07-26 via Nuitee
G
Giriraj couple mu
10
Pros:

Location

Cons:

None

2025-07-26 via Nuitee
T
T solo_traveller lk
10
Pros:

I recently had the pleasure of staying at The Residence Hotel on Galle Road in Colombo, and I was thoroughly impressed by the outstanding service provided throughout my visit. From the moment I arrived, the staff was warm, attentive, and genuinely hospitable. Every detail was handled with care—from the efficient check-in process to the personalized attention during my stay.

The team went above and beyond to ensure comfort and convenience, always available with a smile to assist with any request. Their professionalism and friendly demeanor truly made a lasting impression. It’s rare to find such consistently high standards of service, and The Residence Hotel has certainly set the bar.

Highly recommended for anyone visiting Colombo and looking for a seamless, welcoming experience.

Cons:

I encountered a problem with the POS machine not accepting my Sri Lankan debit card. As a result, I had to leave the premises in search of an ATM to withdraw cash, which was quite inconvenient—especially after a long journey.

2025-07-20 via Nuitee
N
Nooruddin young couple pk
7
Imran was immensely helpful! Loved the stay!
2025-07-12 via Nuitee
N
Nooruddin group pk
7
Good
2025-07-12 via Nuitee
I
Ibrahim with friends mv
10
Easy, simple and friendly
Pros:

Location and safety with friendly staff

Cons:

Towels and other linen conditions can be considered

2025-06-16 via Nuitee
J
Jamal review category business travellers gb
10
Exceptional
2025-05-20 via Nuitee
M
Maria solo traveller hk
10
A small, well-located hotel with great comfort, cleanliness, and friendly service — perfect for a relaxing stay.
Pros:

This is a small and cute hotel. It’s very well located, super close to all the tourist areas. Also, the price is really good. I liked this hotel a lot.

The bed was very comfortable and the pillow was great too. The room has everything you need — and for me, one of the most important things: a really good aircon that doesn’t make any noise! Everything was super clean.

Also, the onion cookies in the minibar (they are complimentary) were delicious! A small touch, but I loved it.

The man at the reception was also very nice and helpful.

2025-04-08 via Nuitee
T
Troy young couple au
9
Superb
2025-03-27 via Nuitee
I
Iryna young couple ua
9
Superb
Pros:

Stable WiFi was the most important for us and we got it!
The rooms are really tiny, but they don’t hide it, you can see it on photos.
Impressive fact is how the used a space in such tiny rooms. We even had a desk to work. They really did their best to equip the room as good as possible

Cons:

A little too expensive as for me, but I guess this is a central Colombo price.

2025-03-26 via Nuitee
W
White solo traveller cn
10
Exceptional
Pros:

It’s clean. Imrân is very nice and patient, thanks for your service

2025-03-20 via Nuitee
U
Usama young couple pk
8
Very good
Pros:

I had a pleasant stay at The Residence in Colombo. The location is excellent, making it convenient for travelers. The service was exceptional, with Mr. Imran and the morning staff being extremely helpful, especially during check-in. Their warm hospitality made the experience smooth and welcoming.

Cons:

The only minor downside was the room size and washroom, which were a bit small, but everything else was perfect. Overall, a great choice for a comfortable stay with excellent service!

2025-03-04 via Nuitee
R
Reddy review category business travellers in
10
Exceptional
Pros:

Staff Imran was a very polite person and he really took good care of us.

2025-02-28 via Nuitee
N
Nick solo traveller gb
8
Very good
Pros:

Staff were very helpful, especially Imran, thank you

2025-02-24 via Nuitee
A
Anne young couple au
10
Exceptional
Pros:

Comfy bed, amazing staff

2025-02-23 via Nuitee
L
Lieke with friends nl
8
Very good
Pros:

Very pleasant stay thanks to the service of Imran. Room is clean and has enough space for 2 large backpacks. Location is great if you dont mind taking the tuk tuk to some tourist areas located further away (cost <2 euro's)

2025-02-14 via Nuitee
H
Hughes group au
5
Cheap but not worth the money
Pros:

Central location - Security Guards were very friendly and helpful

Cons:

Breakfast was the worst I have ever had in a hotel. Cockroaches coming from the shower drain. Very small bathroom you can hardly move. Had to ask for additional toilet paper.

2025-02-07 via Nuitee