Hotel Valcartier

Hotels
•
Independent
9 (111 reviews)
2280 Boulevard Valcartier, Saint-Gabriel-de-Valcartier, Quebec, GOA 4S0 , "Québec City" , CA
1-8883845524

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Fireplace in lobby
Arcade/game room
Free WiFi
Terrace
Luggage storage
Concierge service
Picnic area
See all facilities

Review Highlights

Pros:
Waterpark
Loved it
Family-friendly
Clean room
Beautiful hotel
Cons:
Limited water park hours
Rude dining staff
Limited dining options
Closed shops

Categories

Cleanliness
8.71
The overall cleanliness was satisfactory, but issues with dining areas and shared facilities could be improved.
Service
9.68
Service was acceptable, though some negative experiences were reported with rude staff.
Location
9.72
Beautiful location that is perfect for families.
Room Quality
9.67
Rooms were clean and nice, contributing to a pleasant stay.
Amenities
7.7
The water park and dining options were limited and could not cater adequately to guests' needs.
Value for Money
8.66
Good overall value but could be enhanced with better amenities and service.
Food and Beverage
8.21
Dining options were very limited and service was often rude; improvements are necessary.
Overall Experience
9.68
A great experience overall despite some challenges with amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:35

Property Description

Experience the perfect blend of relaxation and entertainment at Valcartier Hotel, nestled in the scenic Saint-Gabriel-de-Valcartier.

Unwind in Luxurious Spa Treatments
Indulge in a rejuvenating spa experience with a variety of massages, body treatments, and facials designed to pamper you after a day of excitement.

Culinary Delights
Savor exquisite meals at our five unique restaurants or enjoy the convenience of room service and a delightful café. Unwind with a refreshing drink at one of our two vibrant bars.

Modern Comforts
Relax in one of our 153 well-appointed guestrooms, complete with refrigerators, iPod docking stations, and complimentary Wi-Fi to keep you connected throughout your stay.

Don't miss your chance to escape to paradise; book your stay at Valcartier Hotel today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 111 reviews
Cleanliness: 8.71
Service: 9.68
Location: 9.72
Room Quality: 9.67
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 9.68
R
Robert
10
Pros:

Very clean and fun

2025-10-10 • via Nuitee
V
Vinilkumar
4
Pros:

No coffee or eateries around in such a huge place. Closest Timhortons is 15 kms away. Not a place for your leisure stay.
Rooms are clean but be cautious while you check in ensure what is provided in toilet should remain same else you would be charged after verification.
Pro
Ample parking
EV charging
Lots of space to walk
Clean rooms
Spacious and looks very rich
Cons
No ventilation suction in washrooms
Room service not available round the clock
Cannot reach this hotel over phone since call center closed after 6pm or address mentioned by google maps doesn’t take you to destination
No coffee shop or eatery round the clock considering the location
Only one breakfast place which is very expensive bagel and cream cheese cost 7$

In short not a place for leisure stay

2025-10-01 • via Nuitee
R
Ronald Chester
10
Pros:

Waterpark

2025-08-31 • via Nuitee
C
Caroline
10
Pros:

Loved it!!

2025-08-31 • via Nuitee
S
SOYOUNG • family
10
Pros:

Staying with your family is really nice. The breakfast there is also a great option if you don’t feel like going out.

2025-08-29 • via Nuitee
R
Rhonda • friends
10
Pros:

The water park was closed during our stay. Unfortunately the shops were also closed and it was very quiet but a beautiful place to stay.

2025-08-28 • via Nuitee
F
Faridah • family
6
Pros:

. The water park had extremely limited hours, which made it difficult to enjoy. Dining was even more challenging – there were only two onsite options, both with very restricted hours. We didn’t have the chance to dine in, and when we tried take-out, the staff were extremely rude and unwelcoming.

Additionally, there were no basic facilities to prepare or warm up our own food. Only one microwave was available for all guests on the floor, with no sink or cutlery provided. Since outside food options were more than 40 minutes away – and many closed before we could even get there – it left us with very few choices.

For a family trip, these limitations created unnecessary stress and disappointment, and we hope you will consider addressing them for future guests.

2025-08-27 • via Nuitee
M
Maite • family
10
Pros:

Beautiful place for have fun with the family

2025-08-24 • via Nuitee
M
Michel • partner
10
Pros:


Love this hotel definitely coming back

2025-08-24 • via Nuitee
G
gisele • family_with_children
10
Pros:

Tout était correct

2025-08-23 • via Nuitee
J
Jedediah • family
10
Pros:

Perfect for family. Clean and nice room. Beautiful hotel. Highly recommended.

2025-08-18 • via Nuitee
B
Brigid • family_with_children
8
Pros:

The property was clean, comfortable, and provides plenty of room for us. The only disappointment was that there is no pool you can use without paying to use the waterpark. Water in the lobby would also be nice.

2023-07-15 • via Nuitee
S
Svietlana • family
10
Pros:

Good for families

2023-04-14 • via Nuitee
S
Sophia
10
Clean gotel with excellent service.
Pros:

The hotel was pristine clean, the receptionists very professional polite and helpful. Great locarion for skiing.

2022-11-14 • via Nuitee
R
Roman • family
10
Pros:

Good hotel, basic restaurant service

2022-11-05 • via Nuitee
B
Bianca • family
10
Pros:

We had a great time with the family in the Bora Park

2022-10-28 • via Nuitee
K
kathleen
10
Pros:

The room was spacious and clean!

2022-10-17 • via Nuitee
M
Marc • family
6
Pros:

The hotel was amazing related the water park for the indoor. I would say for the quality control before renting a room. To make sure the shower is fix. The handle broke and this is something could of been prevented from the cleaning person to report the shower handle was loose and going to brake. Hope next time the team can monitor more this stuff as this hotel is not cheap to stay . Your paying 300$ plus tax per day you would expect a higher quality of rooms . Outside of that hotel has lots to offer and it’s like being in a resort down south for the mini shops and restaurants. Also you have 24/7 arcade room for the kids to play .

2022-10-03 • via Nuitee
I
Ines
10
Pros:

Perfect for family

2022-09-26 • via Nuitee
M
michel • family
8
Pros:

Everything around was closed during our stay unfortunately but all the rest was excellent

2022-09-25 • via Nuitee