Four Points Flex by Sheraton Essen

Hotels
Four Points Express
8.6 (3181 reviews)
Hachestraße 63 , Essen , de

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Variety of breakfast options
Cons:
Cleanliness issues
Parking difficulties
Lack of service resolution

Categories

Cleanliness
8.11
Several comments mentioned cleanliness issues including stains on carpets.
Service
8.88
Positive remarks about friendly staff, but some mentioned lack of problem resolution.
Location
9.12
Many reviews highlight the good location near city center and Christmas markets.
Room Quality
8.57
Rooms are described as clean and spacious, though some issues with amenities.
Amenities
8.3
Comments mention missing amenities like tea and coffee facilities.
Value for Money
8.46
Overall value perceived as good, but some complaints about parking rates.
Food and Beverage
8.71
Breakfast was frequently praised, although some issues with bar service.
Overall Experience
8.68
General satisfaction with the stay, despite some mentioned drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:51

Property Description

Modern Comfort and Convenience

Located in the vibrant Westviertel district in Essen, GHOTEL hotel & living Essen offers a 3-Star Superior experience just 500 meters from Essen Central Station. Guests can unwind in the on-site bar and take advantage of private parking.

Well-Appointed Rooms

Each room at GHOTEL hotel & living Essen features a flat-screen TV, soundproof windows, and a private bathroom, ensuring a comfortable stay for every guest.

Exceptional Services and Amenities

With a 24-hour front desk and conference rooms, guests can enjoy convenience and efficiency throughout their stay. Explore the nearby Cathedral of Essen, just 700 meters away, and easily access Dusseldorf International Airport, located 25 km from the hotel.

Book your stay at GHOTEL hotel & living Essen now for a memorable and sustainable experience.

Important information:

Please note that parking is subject to availability.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 14 per day.

Location

Guest Reviews

8.6
Based on 3181 reviews
Cleanliness: 8.11
Service: 8.88
Location: 9.12
Room Quality: 8.57
Amenities: 8.3
Value for Money: 8.46
Food and Beverage: 8.71
Overall Experience: 8.68
T
Timo extended_group nl
7
2026-03-12 via Nuitee
L
Luc solo_traveller nl
8
Goed
Pros:

Ligging en parkeerplaats

2026-03-08 via Nuitee
Y
Yvonne couple de
8
2026-03-01 via Nuitee
L
Luca solo_traveller de
10
2026-03-01 via Nuitee
R
renato extended_group hr
10
2026-02-28 via Nuitee
R
RESUL solo_traveller tr
7
Comfortable
Pros:

Yes

Cons:

Rooms and breakfast

2026-02-28 via Nuitee
A
AŞİYAN extended_group tr
8
2026-02-27 via Nuitee
J
Jakub extended_group pl
10
2026-02-27 via Nuitee
A
Aniek couple nl
7
2026-02-27 via Nuitee
M
Maciej couple pl
9
2026-02-24 via Nuitee
G
Grasmück couple de
6
2026-02-23 via Nuitee
A
Ardit couple mk
8
2026-02-22 via Nuitee
C
Claudia extended_group cl
9
Muy buena
Pros:

La cercanía con el centro y la estación de trenes

Cons:

Habitación un poco antigua

2026-02-14 via Nuitee
J
Jamoliddin solo_traveller uz
10
2026-02-12 via Nuitee
M
Matthias extended_group de
9
2026-02-11 via Nuitee
K
Karl family_with_children de
9
Wir kommen wieder!
Pros:

Ein sehr schönes Hotel mit tollem Personal

Cons:

Baustelle vor der Haustür und zuwenige Parkplätze

2026-02-09 via Nuitee
U
Ulrich couple de
8
2026-01-31 via Nuitee
N
Nizamettin couple tr
8
Fevkalade iyi
Pros:

Kahvaltı ve temizliğini

Cons:

Banyoda terlik olmayışı

2026-01-30 via Nuitee
C
Carlos extended_group es
8
Cons:

Es muy caro

2026-01-30 via Nuitee
M
MUSTAFA solo_traveller tr
8
2026-01-30 via Nuitee