Four Points Flex by Sheraton Essen

Hotels
•
Four Points Express
8.6 (3303 reviews)
Hachestraße 63 , Essen , de

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Variety of breakfast options
Cons:
Cleanliness issues
Parking difficulties
Lack of service resolution

Categories

Cleanliness
8.11
Several comments mentioned cleanliness issues including stains on carpets.
Service
8.88
Positive remarks about friendly staff, but some mentioned lack of problem resolution.
Location
9.12
Many reviews highlight the good location near city center and Christmas markets.
Room Quality
8.57
Rooms are described as clean and spacious, though some issues with amenities.
Amenities
8.3
Comments mention missing amenities like tea and coffee facilities.
Value for Money
8.46
Overall value perceived as good, but some complaints about parking rates.
Food and Beverage
8.71
Breakfast was frequently praised, although some issues with bar service.
Overall Experience
8.68
General satisfaction with the stay, despite some mentioned drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:51

Property Description

Modern Comfort and Convenience

Located in the vibrant Westviertel district in Essen, GHOTEL hotel & living Essen offers a 3-Star Superior experience just 500 meters from Essen Central Station. Guests can unwind in the on-site bar and take advantage of private parking.

Well-Appointed Rooms

Each room at GHOTEL hotel & living Essen features a flat-screen TV, soundproof windows, and a private bathroom, ensuring a comfortable stay for every guest.

Exceptional Services and Amenities

With a 24-hour front desk and conference rooms, guests can enjoy convenience and efficiency throughout their stay. Explore the nearby Cathedral of Essen, just 700 meters away, and easily access Dusseldorf International Airport, located 25 km from the hotel.

Book your stay at GHOTEL hotel & living Essen now for a memorable and sustainable experience.

Important information:

Please note that parking is subject to availability.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 14 per day.

Location

Guest Reviews

8.6
Based on 3303 reviews
Cleanliness: 8.11
Service: 8.88
Location: 9.12
Room Quality: 8.57
Amenities: 8.3
Value for Money: 8.46
Food and Beverage: 8.71
Overall Experience: 8.68
D
Daniël • couple • nl
8
Cons:

Wachttijd bij inchecken, slechts 1 balie open.

2026-07-03 • via Nuitee
S
Steffen • solo_traveller • de
8
Gutes Hotel in Bahnhofsnähe
Pros:

Nahe am Bahnhof, Zimmer ordentlich.

Cons:

Da kann das Hotel nichts dafür, aber vor dem Hotel ist eine riesige Baustelle.

2026-07-03 • via Nuitee
E
Eric • solo_traveller • de
8
Solides Hotel in zentraler Lage
Pros:

Ein typisches Kettenhotel ohne besondere Note, aber hell und freundlich. Komfortable Zimmer. Parkplatz direkt am Haus, mit Ladeplätzen. Preis-Leistungsverhältnis absolut OK

Cons:

Die Umgebung ist nicht wirklich schön. Es gibt zwar Wasser auf dem Zimmer, was ich gut finde, aber leider in einer dieser grauenvollen Papierboxen.

2026-07-02 • via Nuitee
A
Arstrid • couple • nl
7
Makkelijke stop over
Pros:

Parkeren veilig

2026-07-02 • via Nuitee
J
Johannes Hedinger • solo_traveller • ch
6
praktisch, solid, aber wenig Charme
Pros:

Frühstück sehr reichhaltig, zentral beim HBF Essen

Cons:

Aircon an den warmen Tagen am Anschlag, leider aktuell Baustelle vor dem Haus, dreckige Fenster

2026-06-29 • via Nuitee
E
Elif • family_with_children • at
8
2026-06-29 • via Nuitee
C
Claudia • extended_group • de
8
Gute Lage, für den Preis erwartbare Qualität aber nicht mehr.
Pros:

Die Klimaanlage! Die Lage, wenn auch von Straßen und Baulärm
umgeben, dank Schallisolierung entspannter Aufenthalt.

Cons:

Das Frühstück! Wenig Brotauswahl. Es dauerte bis nachgelegt wurde. Auch beim Müsli und Jogurt wenig Auswahl. Personal blieb anonym und kümmerte sich gar nicht um die Gäste. Mangende Sprachkenntnisse können der Grund gewesen sein. Erdbeerjogurt wurde konsequent zum Schily Natrujogurt gestellt und umgekehrt.

2026-06-29 • via Nuitee
O
Oliver • couple • de
9
great stay in Essen
Pros:

great stay

Cons:

all was good

2026-06-28 • via Nuitee
S
Stakkes • couple • de
8
2026-06-28 • via Nuitee
T
Tomislav • extended_group • dk
9
Cons:

Charging prices for EV cars its too expensive

2026-06-28 • via Nuitee
D
Debra • couple • us
9
Very pleasant and comfortable.
Pros:

Room was very nice and very clean, staff was exceptional, building was quiet, comfortable bed.

Cons:

Controls for air temperature were difficult for us to operate, which could be just us, and we had trouble keeping the room cool.

2026-06-26 • via Nuitee
X
Xin • couple • lu
10
2026-06-23 • via Nuitee
O
Odysseas • extended_group • de
8
2026-06-22 • via Nuitee
L
LIN • solo_traveller • cn
10
2026-06-19 • via Nuitee
J
Jonathan • solo_traveller • de
10
2026-06-16 • via Nuitee
N
Neufeld • couple • de
10
2026-06-15 • via Nuitee
Y
Yi • solo_traveller • ch
5
2026-06-15 • via Nuitee
S
Sebastian • solo_traveller • ch
10
2026-06-14 • via Nuitee
S
serkhboon • couple • ua
6
2026-06-14 • via Nuitee
K
Karacagil • family_with_children • cy
9
2026-06-14 • via Nuitee