Four Points Flex by Sheraton Essen

Hotels
•
Four Points Express
8.6 (3382 reviews)
Hachestraße 63 , Essen , de
+49 201 170020

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
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Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Variety of breakfast options
Cons:
Cleanliness issues
Parking difficulties
Lack of service resolution

Categories

Cleanliness
8.11
Several comments mentioned cleanliness issues including stains on carpets.
Service
8.88
Positive remarks about friendly staff, but some mentioned lack of problem resolution.
Location
9.12
Many reviews highlight the good location near city center and Christmas markets.
Room Quality
8.57
Rooms are described as clean and spacious, though some issues with amenities.
Amenities
8.3
Comments mention missing amenities like tea and coffee facilities.
Value for Money
8.46
Overall value perceived as good, but some complaints about parking rates.
Food and Beverage
8.71
Breakfast was frequently praised, although some issues with bar service.
Overall Experience
8.68
General satisfaction with the stay, despite some mentioned drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:51

Property Description

Modern Comfort and Convenience

Located in the vibrant Westviertel district in Essen, GHOTEL hotel & living Essen offers a 3-Star Superior experience just 500 meters from Essen Central Station. Guests can unwind in the on-site bar and take advantage of private parking.

Well-Appointed Rooms

Each room at GHOTEL hotel & living Essen features a flat-screen TV, soundproof windows, and a private bathroom, ensuring a comfortable stay for every guest.

Exceptional Services and Amenities

With a 24-hour front desk and conference rooms, guests can enjoy convenience and efficiency throughout their stay. Explore the nearby Cathedral of Essen, just 700 meters away, and easily access Dusseldorf International Airport, located 25 km from the hotel.

Book your stay at GHOTEL hotel & living Essen now for a memorable and sustainable experience.

Important information:

Please note that parking is subject to availability.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Location

Guest Reviews

8.6
Based on 3382 reviews
Cleanliness: 8.11
Service: 8.88
Location: 9.12
Room Quality: 8.57
Amenities: 8.3
Value for Money: 8.46
Food and Beverage: 8.71
Overall Experience: 8.68
G
Georgina • solo_traveller • nl
9
Super hotel
Pros:

Alles, het was een fijn verblijf

Cons:

Er waren werkzaamheden aan de wegen, hier kan het hotel natuurlijk niets aan doen maar het was een beetje verwarrend.

2026-08-22 • via Nuitee
U
Uwe • solo_traveller • de
10
2026-08-22 • via Nuitee
G
Georgetina • couple • nl
8
2026-08-22 • via Nuitee
S
Stephanie • extended_group • at
8
2026-08-20 • via Nuitee
I
Ivan • solo_traveller • de
9
2026-08-20 • via Nuitee
C
Christine • solo_traveller • de
6
2026-08-19 • via Nuitee
R
Rénate • couple • nl
7
Kan beter
Pros:

Locatie is top. Ontbijt is super.

Cons:

Geen schoonmaak op de kamers. Zelf vragen om handdoeken. Entree was echt heel vies.
Jammer, want een volgend verblijf zit er niet in.
Het was altijd goed, maar nu van naam veranderd is het niet beter geworden.

2026-08-18 • via Nuitee
E
Emmanuel • couple • de
8
Ordentlich , gut
Pros:

Alles war gut

Cons:

außer dass Fernseher . Man kann dort nichts schauen da das Fernseher so Alt ist.

2026-08-17 • via Nuitee
J
Justin • solo_traveller • gb
8
Pros:

The room was big, clean and most importantly the AC worked well. The hotel is close to the city centre within a short walk to the main train station and a tram stop directly outside of the front door. Secure parking is available for a fee. Breakfast was a classic continental breakfast buffet.

Cons:

Currently there are road works blocking most of the road due to the tram line being updated

2026-08-17 • via Nuitee
R
Ricardo • solo_traveller • nl
7
Cons:

Extrañé en la habitación una tetera para agua caliente para un te, para café.

2026-08-16 • via Nuitee
E
Ehiwa • couple • gb
8
2026-08-16 • via Nuitee
A
Abhijit • couple • in
9
2026-08-15 • via Nuitee
U
Udo • couple • de
8
2026-08-14 • via Nuitee
P
Peter • solo_traveller • nl
8
Prima hotel met redelijke prijzen
Pros:

Prima hotel, dicht bij het centrum.

Cons:

Om het hotel heen is alles opgebroken, aanleg wegen, trambaan.

2026-08-14 • via Nuitee
E
Esmeralda • solo_traveller • nl
9
Mooie hotel in centrum Essen
Pros:

Mooie locatie dichtbij centrum.
Schone nette kamer.
Vriendelijk personeel.

Cons:

Bouwput rondom hotel wegwerkzaamheden.
Daar kan het hotel weinig aan doen.

2026-08-13 • via Nuitee
M
Manfred • couple • de
8
Pros:

Sehr gutes Prei-Leistungsverhältnis. Sehr freundliches Personal. Gutes Frühstück.

2026-08-13 • via Nuitee
H
Hendrik • solo_traveller • de
10
Pros:

Sehr freundliches Personal, Zimmer sauber, Frühstücks - Buffet reichlich und wurde vom Service vorausschauend aufgefüllt. Alles in allem ein schönes Hotel. Kommen gerne wieder.

Cons:

Da können wir nichts sagen, nur ein Hinweis " ein Kühlschrank im Zimmer wäre nicht schlecht ".

2026-08-11 • via Nuitee
J
Jan • solo_traveller • nl
8
2026-08-10 • via Nuitee
F
Frank • couple • de
7
2026-08-09 • via Nuitee
M
Moa • extended_group • se
8
Pros:

Super friendly and helpful staff. Good location if you want to stay close typ the train station.

Cons:

There was no daily cleaning which we though were a bit strange. However I’m sure we could’ve asked for it but we didnt. The rooms and overall facilities were clean.

2026-08-09 • via Nuitee