Hotel Alcazar

Hotels
7.8 (2522 reviews)
Avenida de Mayo 935 , Buenos Aires , ar

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Poor amenities
Breakfast misleading

Categories

Cleanliness
6.88
Some reviews mention dirt and poor maintenance, particularly issues with trash not being removed and old towels.
Service
8.85
General positive feedback about the staff's friendliness and willingness to assist.
Location
9.39
Multiple reviews praise the hotel for its excellent location near attractions.
Room Quality
7.34
Room quality was rated mixed due to issues like poor air conditioning and noise.
Amenities
6.87
Some amenities were lacking, such as insufficient kitchenware and old furniture.
Value for Money
8.83
Many guests found the pricing reasonable for what they received.
Food and Beverage
6.38
Negative feedback about breakfast not being provided despite being promised.
Overall Experience
7.85
Generally positive experiences, but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:53

Property Description

Central Location near Plaza de Mayo Square
Hotel Alcazar, just 400 meters from Plaza de Mayo square, offers a convenient stay in Buenos Aires. Explore the city easily from this prime location.

Comfortable Rooms with Essential Amenities
Enjoy air-conditioned rooms with private bathrooms and safety deposit boxes. Relax and unwind in a cozy environment after a day of sightseeing.

Convenient Facilities and Services
Benefit from free Wi-Fi, a garden area, tour desk, and luggage storage services. Need dance lessons or travel assistance? The hotel has you covered.

Ready to experience the charm of Buenos Aires at Hotel Alcazar? Book your stay now for a memorable visit.

Important information:

This accommodations is registered as a provider of the Pre Trip Program (Programa Previaje) of the Argentinian Ministry of Tourism and Sports (CUIT: 30646455487)
Please note that reservations for 10 rooms or more will require a deposit of 30% of the total stay as guarantee.
Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: EZE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 2522 reviews
Cleanliness: 6.88
Service: 8.85
Location: 9.39
Room Quality: 7.34
Amenities: 6.87
Value for Money: 8.83
Food and Beverage: 6.38
Overall Experience: 7.85
A
Andrea • family_with_children • cl
1
2026-07-25 • via Nuitee
G
gabriela • family_with_children • br
5
2026-07-25 • via Nuitee
V
Vanessa • family_with_children • ar
8
Pros:

Amabilidad del personal
Limpieza
Ubicación

2026-07-24 • via Nuitee
G
Gerardo • solo_traveller • uy
9
2026-07-24 • via Nuitee
G
Gomez • family_with_children • pe
10
Pros:

Todo muy comodo y limpio

Cons:

El pasadiso era muy oscuro

2026-07-23 • via Nuitee
R
Ricardo • extended_group • br
8
2026-07-21 • via Nuitee
M
Matias Oscar • solo_traveller • ar
6
Mala atención
Pros:

Ubicación excelente

Cons:

El trato de los recepcionista. Muy desinteresado en ayudar, y totalmente brusco, tanto rozando lo agresivo. Pedí 3 veces una almohada más y ninguna de las veces me supieron reponer una simple petición. Cambien o capaciten al personal

2026-07-21 • via Nuitee
F
Fontes • solo_traveller • uy
5
Pros:

Muy cordiales los recepcionistas , igual las instalaciones no nos parecieron muy buenas . El aire acondicionado no andaba , el agua caliente salía al rato largo de abrir la canilla y podías equiibrarla bien .nosé era raro .

Cons:

No nos pareció muy cómodo el tener que estar viajando mucho dentro del hotel para la habitación ,la habitación muy reducida y escindida . Nosé rara

2026-07-20 • via Nuitee
M
Maciel • couple • ar
10
2026-07-18 • via Nuitee
M
Maciel • couple • ar
10
2026-07-18 • via Nuitee
G
Gabita • solo_traveller • ar
10
2026-07-17 • via Nuitee
M
Maluccio • solo_traveller • ar
7
2026-07-15 • via Nuitee
K
Kevin • couple • ar
9
Fantástico
Pros:

La ubicación y la atención del personal es excelente. La cama de nuestra habitación era súper cómoda. Nos guardaron las valijas hasta que nos fuimos sin ningún inconveniente.

Cons:

Ningún comentario negativo tengo del hotel.

2026-07-15 • via Nuitee
S
Sebastian • solo_traveller • ar
9
Pros:

Buena atención

Cons:

Todo bien

2026-07-14 • via Nuitee
R
Raúl • solo_traveller • ar
10
2026-07-14 • via Nuitee
L
Lucía Picca • solo_traveller • uy
10
2026-07-13 • via Nuitee
F
Franco • solo_traveller • ar
8
Pros:

Bien ubicado! Un hotel justo para quien necesita hospedaje sin demasiadas pretenciónes.
Justo!

2026-07-13 • via Nuitee
M
Madruga • solo_traveller • uy
10
2026-07-13 • via Nuitee
S
Silvia • solo_traveller • ar
9
Pros:

La atención del personal
La limpieza
Agua bien caliente en ducha
Calefacción en dormitorio

Cons:

Solo para que mejoren !!!
Deberían calefaccionar el zoom

2026-07-13 • via Nuitee
J
Julio Daniel • solo_traveller • ar
9
Pros:

La ubicación, relación precio-calidad.

2026-07-12 • via Nuitee