Hotel Caballo de Oro

Hotels
7.9 (1287 reviews)
Avenida Cuenca, 22 , Benidorm , es

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Old facilities
Limited food variety

Categories

Cleanliness
7.55
Mixed feedback with mentions of cleanliness but also notes of age and maintenance.
Service
8.55
Staff were generally described as friendly and helpful.
Location
8.55
Multiple mentions of a fantastic location and proximity to the beach.
Room Quality
7.05
Comments indicate rooms are old and in need of renovation.
Amenities
7.85
Facilities are good but noted to be outdated, with the pool and cleanliness appreciated.
Value for Money
8.05
Customers find the hotel affordable and decent for the price.
Food and Beverage
7.05
Food variety was limited and received negative feedback.
Overall Experience
8.55
Most guests expressed a positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:38

Property Description

Luxurious Amenities
Hotel Caballo de Oro offers a range of luxurious amenities including a shared swimming pool, sun terrace, and nightclub for guests to enjoy during their stay. The air-conditioned rooms feature a minibar, modern decor, plasma satellite TV, and a private bathroom, providing comfort and convenience.

Culinary Delights
Indulge in a buffet breakfast, lunch, and dinner with traditional regional and international cuisine served daily at the hotel. Guests can also visit the café-bar or explore the nearby restaurants and shops within a short walking distance, offering a variety of dining options.

Entertainment for All
With a TV lounge, games room, and entertainment programme for both adults and children, Hotel Caballo de Oro ensures there is never a dull moment. Additionally, the proximity to popular attractions such as Aqualandia, Mundo Mar Aquatic Parks, and Terra Mitica Theme Park provides guests with plenty of entertainment options.

Experience luxury, great food, and entertainment at Hotel Caballo de Oro. Book your stay now for an unforgettable experience!

Important information:

Plase note renovation work of the pool will be carried out from 03/26/2025 until 04/30/2025.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 8.50 per day.

Location

Guest Reviews

7.9
Based on 1287 reviews
Cleanliness: 7.55
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 7.85
Value for Money: 8.05
Food and Beverage: 7.05
Overall Experience: 8.55
R
Rafael solo_traveller es
5
2026-07-11 via Nuitee
P
Paqui family_with_children es
8
2026-07-09 via Nuitee
K
Kabargin Manushkina solo_traveller es
8
2026-07-08 via Nuitee
A
antonio solo_traveller es
8
2026-07-08 via Nuitee
P
Pilar solo_traveller es
9
Pros:

Profesor de acquagym

Cons:

La profesora de aquagym

2026-07-06 via Nuitee
B
boss solo_traveller es
7
2026-07-06 via Nuitee
B
Ben solo_traveller gb
10
Brilliant - will return.
Pros:

Very clean hotel, very friendly hotel. Rooms are perfect, dated but very clean. Beds are comfortable, this hotel does exactly what it says on the tin.

Cons:

Nothing!

2026-07-06 via Nuitee
M
Mariana solo_traveller es
7
2026-07-06 via Nuitee
M
Mariana couple es
10
Pros:

Todo fue perfecto 👌🏻

2026-07-06 via Nuitee
S
Santi couple es
7
Pros:

Las camas eran comodas

Cons:

La espera de los ascensores

2026-07-05 via Nuitee
J
James solo_traveller gb
7
2026-06-28 via Nuitee
P
Puig Bruch solo_traveller es
8
2026-06-26 via Nuitee
L
Llanos couple es
10
El mejor hotel de Benidorm
Pros:

El personal de limpieza, la gente tan familiar, fueron todos unos amores

Cons:

Q tardarán tanto para darnos una habitación pero nos dieron una solución rápida así que no me puedo quejar
Y poca gente joven

2026-06-26 via Nuitee
J
José solo_traveller es
7
Pros:

Piscina y aire acondicionado

Cons:

Solo 2 ascensores para la cantidad de gente y plantas que hay en el hotel, se saturan.

2026-06-24 via Nuitee
B
Bryan solo_traveller gb
5
2026-06-24 via Nuitee
J
Joaquín González Muñoz couple es
6
Pros:

La buena ubicación del hotel.

Cons:

Las habitaciones necesitan una reforma integral después de muchos años.
También sería necesario ampliar el número de ascensores claramente insuficientes los 2 que hay en estos momentos.
Además, uno de ellos estaba fuera de servicio y las colas en las horas punta eran insufribles sobre todo para las personas mayores.

2026-06-22 via Nuitee
I
Ibrahimov solo_traveller hu
3
If you’re under 50 years old, this is not a correct place for you. I didn’t see and find any information before but it l
2026-06-22 via Nuitee
M
MARIA JOSE solo_traveller es
7
2026-06-21 via Nuitee
J
Julie solo_traveller gb
7
Comfortable stay
Pros:

Very clean, bed / pillows very comfortable, lovely pool / pool area with sunbeds. Good parking and located where we wanted to be easy walk to bars and beach

Cons:

Very dated. Furniture / doors / bathrooms could do with a refresh although wouldn’t stop us returning

2026-06-16 via Nuitee
R
Rosa couple es
10
2026-06-15 via Nuitee