Hotel Caballo de Oro

Hotels
7.9 (1221 reviews)
Avenida Cuenca, 22 , Benidorm , es

Children allowed

Facilities

Nightclub
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Old facilities
Limited food variety

Categories

Cleanliness
7.55
Mixed feedback with mentions of cleanliness but also notes of age and maintenance.
Service
8.55
Staff were generally described as friendly and helpful.
Location
8.55
Multiple mentions of a fantastic location and proximity to the beach.
Room Quality
7.05
Comments indicate rooms are old and in need of renovation.
Amenities
7.85
Facilities are good but noted to be outdated, with the pool and cleanliness appreciated.
Value for Money
8.05
Customers find the hotel affordable and decent for the price.
Food and Beverage
7.05
Food variety was limited and received negative feedback.
Overall Experience
8.55
Most guests expressed a positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:38

Property Description

Luxurious Amenities
Hotel Caballo de Oro offers a range of luxurious amenities including a shared swimming pool, sun terrace, and nightclub for guests to enjoy during their stay. The air-conditioned rooms feature a minibar, modern decor, plasma satellite TV, and a private bathroom, providing comfort and convenience.

Culinary Delights
Indulge in a buffet breakfast, lunch, and dinner with traditional regional and international cuisine served daily at the hotel. Guests can also visit the café-bar or explore the nearby restaurants and shops within a short walking distance, offering a variety of dining options.

Entertainment for All
With a TV lounge, games room, and entertainment programme for both adults and children, Hotel Caballo de Oro ensures there is never a dull moment. Additionally, the proximity to popular attractions such as Aqualandia, Mundo Mar Aquatic Parks, and Terra Mitica Theme Park provides guests with plenty of entertainment options.

Experience luxury, great food, and entertainment at Hotel Caballo de Oro. Book your stay now for an unforgettable experience!

Important information:

Plase note renovation work of the pool will be carried out from 03/26/2025 until 04/30/2025.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 8.50 per day.

Location

Guest Reviews

7.9
Based on 1221 reviews
Cleanliness: 7.55
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 7.85
Value for Money: 8.05
Food and Beverage: 7.05
Overall Experience: 8.55
W
william solo_traveller gb
4
Would only use for a short stay
Pros:

Location

Cons:

Dated heating noisy

2026-01-25 via Nuitee
L
Les couple gb
8
Benidorm stay
Pros:

Clean and tidy.

Cons:

Walk in shower would have been better than a bath, especially for people with mobility issues.

2026-01-24 via Nuitee
P
Prieto Perez couple es
10
2026-01-24 via Nuitee
D
Dorothy (DEE) solo_traveller gb
9
Pros:

Very clean , polite house keeping and reception staff

Cons:

Tv spanish only , can not be changed to english.
Kettle would be nice in the rooms. Can hear people next door.

2026-01-23 via Nuitee
L
LUIS couple es
10
2026-01-20 via Nuitee
T
Teresa María couple es
10
Pros:

Muchas tranquilidad y buen servicio.

Cons:

Nada. Es un sitio para volver a ir .

2026-01-19 via Nuitee
M
Mark solo_traveller gb
10
I Have now stayed here 4 times and will stay again
Pros:

Breakfast is great but dont expect a full English,best thing was having a double bed

Cons:

nothing

2026-01-19 via Nuitee
I
Isabel couple es
5
Pasable
2026-01-19 via Nuitee
P
Pilar couple es
5
PODRÍA MEJORAR
Pros:

Buena ubicación

Cons:

El hotel es bastante viejo, necesita mejoras.
Poca variedad en las comidas.

2026-01-19 via Nuitee
S
Sinfo family_with_children es
5
Un poco regular en general
Pros:

La piscina

Cons:

Muy poca variedad de comida y lo poco que había estaba regular, las instalaciones son un poco antiguas, la animación del hotel escasa, el ascensor horrible es imposible de coger más bien la gente usas las escaleras y el wifi va fatal menos mal que tenía datos,sino no podría usar internet

2026-01-19 via Nuitee
N
Noelia family_with_children es
5
2026-01-19 via Nuitee
M
mark solo_traveller gb
9
my 4th time staying here always lots of older Spaniards but nothing is ever a problem
Pros:

love the breakfast typical Spanish

2026-01-14 via Nuitee
D
David couple fr
8
Clean comfy hotel
Pros:

Our room was clean, big enough for one night, the breakfast was ok. Location was perfect and in a quieter part of the levant beach

Cons:

The lifts were slow

2026-01-05 via Nuitee
Òscar Rubert Fonte solo_traveller es
7
Pros:

La netedat

2026-01-04 via Nuitee
G
Grimes solo_traveller gb
10
Pros:

nice welcome nice room great location

Cons:

nothing

2026-01-03 via Nuitee
V
Vlad couple es
8
2025-12-28 via Nuitee
H
Harri solo_traveller fi
8
2025-12-25 via Nuitee
S
Shelton solo_traveller gb
10
2025-12-24 via Nuitee
M
Miguel Angel solo_traveller es
8
Cons:

La falta de puerto USB

2025-12-18 via Nuitee
A
Antonio solo_traveller es
7
Una noche en Benidorm
Pros:

La habitación Estaba limpio , cama bien , pero las almohadas no son muy cómodas . Desde el centro de la cuidad hay que andar como 20 minutos,alrededor del hotel hay farmacia,bares y restaurantes

Cons:

El hotel necesita una reforma , o por lo menos cambiar unos muebles en la habitación,por la noche debajo había mucho ruido ,no podía dormir

2025-12-16 via Nuitee