Hotel Caballo de Oro

Hotels
7.9 (1233 reviews)
Avenida Cuenca, 22 , Benidorm , es

Children allowed

Facilities

Nightclub
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Old facilities
Limited food variety

Categories

Cleanliness
7.55
Mixed feedback with mentions of cleanliness but also notes of age and maintenance.
Service
8.55
Staff were generally described as friendly and helpful.
Location
8.55
Multiple mentions of a fantastic location and proximity to the beach.
Room Quality
7.05
Comments indicate rooms are old and in need of renovation.
Amenities
7.85
Facilities are good but noted to be outdated, with the pool and cleanliness appreciated.
Value for Money
8.05
Customers find the hotel affordable and decent for the price.
Food and Beverage
7.05
Food variety was limited and received negative feedback.
Overall Experience
8.55
Most guests expressed a positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:38

Property Description

Luxurious Amenities
Hotel Caballo de Oro offers a range of luxurious amenities including a shared swimming pool, sun terrace, and nightclub for guests to enjoy during their stay. The air-conditioned rooms feature a minibar, modern decor, plasma satellite TV, and a private bathroom, providing comfort and convenience.

Culinary Delights
Indulge in a buffet breakfast, lunch, and dinner with traditional regional and international cuisine served daily at the hotel. Guests can also visit the café-bar or explore the nearby restaurants and shops within a short walking distance, offering a variety of dining options.

Entertainment for All
With a TV lounge, games room, and entertainment programme for both adults and children, Hotel Caballo de Oro ensures there is never a dull moment. Additionally, the proximity to popular attractions such as Aqualandia, Mundo Mar Aquatic Parks, and Terra Mitica Theme Park provides guests with plenty of entertainment options.

Experience luxury, great food, and entertainment at Hotel Caballo de Oro. Book your stay now for an unforgettable experience!

Important information:

Plase note renovation work of the pool will be carried out from 03/26/2025 until 04/30/2025.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 8.50 per day.

Location

Guest Reviews

7.9
Based on 1233 reviews
Cleanliness: 7.55
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 7.85
Value for Money: 8.05
Food and Beverage: 7.05
Overall Experience: 8.55
K
Kingsley couple es
8
2026-04-17 via Nuitee
E
Esther couple es
9
2026-04-14 via Nuitee
K
kevin solo_traveller gb
8
Great location for a short stay on the strip in Benidorm.
Pros:

Great location, friendly staff.

Cons:

The hotel could do with modernising.

2026-04-11 via Nuitee
F
Francisco couple es
8
Si la comida hubiera sido variada perfecta
Pros:

El poco ruido que hay al acostarse muy bien

Cons:

La comida escasa y poca variedad

2026-04-10 via Nuitee
A
Ashley Dahiana solo_traveller es
10
2026-04-10 via Nuitee
E
EMILIA couple es
7
2026-04-09 via Nuitee
E
Elmardi extended_group es
10
2026-04-07 via Nuitee
L
Luis Javier solo_traveller es
8
Mejor de lo esperado
Pros:

Habitación bien equipada y silenciosa, bonitas vistas al exterior. Amabilidad del personal.

Cons:

Nada especial que destacar en esta ocasión.

2026-04-06 via Nuitee
M
Massimiliano couple it
7
2026-04-04 via Nuitee
K
kevin extended_group gb
7
Ok for a quick stay
Pros:

Good location and the staff are excellent.
The hotel is showing its age and one need of a refurb.
Would not recommend for a stay of more than 1-2 nights.
The staff are very good though!

Cons:

Outdated and worn out.

2026-03-15 via Nuitee
C
Chenneviere solo_traveller fr
6
Pros:

La proximité de la ville et en même temps c'est calmes

Cons:

Le manque de prise électrique dans la chambre

2026-03-15 via Nuitee
A
ANNE MARIE solo_traveller fr
8
2026-03-05 via Nuitee
W
william solo_traveller gb
4
Would only use for a short stay
Pros:

Location

Cons:

Dated heating noisy

2026-01-25 via Nuitee
L
Les couple gb
8
Benidorm stay
Pros:

Clean and tidy.

Cons:

Walk in shower would have been better than a bath, especially for people with mobility issues.

2026-01-24 via Nuitee
P
Prieto Perez couple es
10
2026-01-24 via Nuitee
D
Dorothy (DEE) solo_traveller gb
9
Pros:

Very clean , polite house keeping and reception staff

Cons:

Tv spanish only , can not be changed to english.
Kettle would be nice in the rooms. Can hear people next door.

2026-01-23 via Nuitee
L
LUIS couple es
10
2026-01-20 via Nuitee
T
Teresa María couple es
10
Pros:

Muchas tranquilidad y buen servicio.

Cons:

Nada. Es un sitio para volver a ir .

2026-01-19 via Nuitee
N
Noelia family_with_children es
5
2026-01-19 via Nuitee
M
Mark solo_traveller gb
10
I Have now stayed here 4 times and will stay again
Pros:

Breakfast is great but dont expect a full English,best thing was having a double bed

Cons:

nothing

2026-01-19 via Nuitee