Holiday Inn Express & Suites New Castle by IHG

Hotels
•
Holiday Inn Express
9 (311 reviews)
2732 West State Street , New Castle , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Shared lounge/TV area
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Room assignment complaints

Categories

Cleanliness
7.46
Some reviews mentioned cleanliness issues, such as dirty sheets and hair in the bathtub.
Service
9.93
Staff consistently praised for being friendly and helpful.
Location
9.47
Convenient location with access to food and groceries.
Room Quality
8.42
Comments on comfort, but some complaints about cleanliness and room assignments.
Amenities
9.45
Positive feedback on breakfast, Wi-Fi, and overall comfort.
Value for Money
8.91
Generally considered good for the price, despite some complaints.
Food and Beverage
9.46
Breakfast offerings received positive remarks from guests.
Overall Experience
8.93
Overall stay was enjoyable with some necessary improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:17

Property Description

Convenient Location
Situated in New Castle, PA, Holiday Inn Express & Suites New Castle provides a central hub for your travels, just a short distance from the Grove City Outlet Mall and Pittsburgh International Airport.

Modern Amenities
Each air-conditioned guest room is equipped with essential conveniences such as a flat-screen TV, coffee maker, refrigerator, and microwave, ensuring a comfortable stay for all guests. Enjoy complimentary WiFi and a daily continental breakfast to kickstart your day.

Relaxing Facilities
Unwind in the hotel's indoor pool or maintain your workout routine at the fitness centre. Need to catch up on work? Take advantage of the on-site business centre and enjoy free coffee in the lobby throughout the day.

Book your stay at Holiday Inn Express & Suites New Castle now for a seamless blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 311 reviews
Cleanliness: 7.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 8.93
R
Rummell • solo_traveller • us
10
Pros:

Breakfast and the overall stay was great.

2026-03-30 • via Nuitee
J
Jessica • family_with_children • us
8
My card was already charged before check in which is fine but I was charged over $140 more than what I booked for. When
Pros:

Location was good and it was clean

Cons:

Staff wasn’t able to answer questions regarding my stay

2026-03-23 • via Nuitee
B
Brittney • family_with_children • us
3
The pool was not in working condition which wasn’t disclosed until arrival. That was all my kids were looking forward to
Cons:

Poop was not in working condition and found a dead cockroach in our room.

2026-03-12 • via Nuitee
E
Emily • family_with_children • us
6
Room was fine. There was a lot of noise outside and we were by the elevator so we had a lot of noise in hallway too
Pros:

Near food and store options

Cons:

It was loud

2026-03-08 • via Nuitee
R
Robert • solo_traveller • us
7
2026-02-13 • via Nuitee
R
Robert • couple • us
7
2026-01-19 • via Nuitee
R
Rebecca • couple • us
10
Cons:

I did not like being on the 2nd floor in a handicap room. All handicap rooms should be on the 1st floor.

2026-01-19 • via Nuitee
R
Robin • couple • us
10
Pros:

Every member of the stuff was super friendly and helpful

Cons:

The weather HEE!HEE! Out of their control

2026-01-19 • via Nuitee
R
Randy • family_with_children • us
7
Cons:

I have never received a receipt for the stay by email or text

2026-01-19 • via Nuitee
M
Melody • family_with_children • us
10
Good location
Pros:

The staff was friendly and helpful, good location and great price.

Cons:

Nothing

2026-01-08 • via Nuitee
M
Melody • family_with_children • us
10
Great room
Pros:

The friendliness of the staff, cleanliness of the hotel, and quiet room.

Cons:

Nothing it was all good

2026-01-08 • via Nuitee
S
Shawnette • couple • us
10
2026-01-03 • via Nuitee
J
Justin • couple • us
10
2025-12-22 • via Nuitee
D
Deb • couple • us
9
2025-12-06 • via Nuitee
O
Orit • couple • us
8
2025-10-28 • via Nuitee
R
Roque • solo_traveller • us
10
Pros:

Close to a lot of food and groceries. Safe location

Cons:

There was a candy wrapper on the floor and bed sheet had a stain.

2025-10-12 • via Nuitee
P
Paolo
10
Pros:

Great Hotel!

2025-10-05 • via Nuitee
K
Kara
6
Pros:

Coffee table still had food on it. Lettuce and bread crumbs. The bathroom was no cleaned appropriately, there was strands of hair all over the bathroom floor.
The breakfast was nice. Staff members super nice!

2025-10-03 • via Nuitee
W
William • couple • us
10
2025-09-29 • via Nuitee
S
Stacie • family
8
Pros:

The hotel was itself was ok, but when we were checking around our room to pack we found an old chicken nugget under the bed as well as a dirty kids toy and a crumpled tissue in the closet floor, had I found that initially I would have probably asked for a different room but since we were leaving it seemed irrelevant however it would deter me from recommending it in the future. The side exit door did not close properly and there were all kinds of dead bugs on the floor around the door, that didn't bother me as much but concerning that it was not cleaned up from day to day.
The staff was absolutely wonderful and had I found these issues before leaving I suspect they would have had it addressed quickly.

2025-09-29 • via Nuitee