Casa Kimberly - Near Malecon

We booked the VIP suite and it was even more beautiful in person. The room is so classy, well decorated and spacious, the two balconies are expansive and offer unbelievable views of the city, lush mountains and down the coast to Los Arcos. The service impeccable and the spa the very enjoyable and intimate for a couple. We only ate lunch which is available only for hotel guests, but have enjoyed many dinners at the Iguana in the past. People who reviewed the hotel negatively based on not getting their desired table when they are clear it’s first come first serve and only a request for the fine seats, seem to be unfair, the tables in the back towards the courtyard are also amazing. The people complaining about being charged extra after overstaying several hours after the regular check out time, and then thinking they could even shower, are beyond unreasonable. We were granted a one hour later check out, and respected that. They offered us use of the pool afterwards and stored our luggage for the day so we could enjoy the town. We also selected to do spa treatments afterwards so we could also show there. As there are only a few rooms which obviously need to be turned for new incoming guests. Clearly some people feel they are entitled that they could abuse a late check out kindly granted. Please don’t let those people and reviews dissuade you from staying here. It will not disappoint. It’s very luxurious abc romantic and high quality everything.

Superb in every way for the discerning traveler. You must splurge on this class of property to enhance your stay.

Fácil llegar, las habitaciones muy amplias y cómodas, la decoración está muy bonita, excelente opción para ir en pareja, la atención del personal es muy cálida. Con gusto regresaría

We make it a point to always stay at least one night at CK. The service and ambiance is unbeatable and there is nothing like it in the world. The history of Richard Burton and Elizabeth Taylor makes it special.

Beautiful property, impeccable staff. Highly recommend!

Amazing historic property. Don’t let the street level entrance fool you. Once inside everything is marvelous. The sweets are out of this world. The view is amazing. The restaurant excellent.

Ok I came In for only one night arrived early and on my bathing suit . I was able to check in early but I just got my welcome drink and went straight to the pool . I had the pool to myself due to only a couple of other people staying on the entire hotel so I was only person using that pool . They brought me drinks and I felt like I was on the lap of luxury . I had breakfast deleovered to my room on the balcony . I never topped anyone because I tipped them all at check out . They were I beleive surprised to get great tips but I don’t like to be nicked and dined so I waited til the end to double tip and I’m sure they would love to have me again . The tub and weather was to die for . I stayed in the Katherine room . They owned the shutters for the breeze and I loved it

Loved the location and the service was excellent

We really enjoyed our stay at the Case Kimberly. It felt like we had the entire place to ourselves. The hotel consists of only 9 rooms, and it feels like you are stepping back in time and staying in the private residence of Richard Burton and Elizabeth Taylor. It's quiet, spacious, clean, and uniquely decorated throughout. We had the best sleep here because the room felt more like living a very elegant home rather than a hotel, and the bed was ultra comfortable. We also really enjoyed spending time in the private pool area and having lunch before departing to the airport. The pool and sitting area is just below Richard Burton's room, was very relaxing. One could only imagine the many parties and stories that could be told from the movie stars who stayed here. It does get very busy in the evening in The Iguana restaurant which is open to the public, and it was nice to see everyone having a great time. We loved the artwork, wooden doors and wooden beam ceilings, and decor throughout. The food is excellent, and the staff are ultra friendly and go out of their way to make you feel comfortable and offer assistance. It's also a very short walk to downtown, the Church of Guadalupe and the Main Plaza that stretches along the beach...so all in all...a perfect place to stay for an enchanted experience.

Absolutely disgraceful. Rude and arrogant staff. children feeling unwanted and drawn to tears just because the shoes wasn't in the stupid dress policy, however the children where dressed in evening jackets and attire according to a smart dress code. The hostess clearly could not be bothered to welcome us there. This was a birthday celebration with a group of people who traveled from Ireland and England to celebrate. Well it was there loss and our gain as we found somewhere much more accommodating and the food was incredible.
I would absolutely not recommend this place at all totally not.!

5 star hotel with excellent service and beautiful decor. The lap of luxury in old town Puerta Vallarta.

Really should have read the reviews before going to this place. What an awful experience. The hostess was extremely rude. We arrived a little before our reservation time along with another couple, and were greeted by a sour faced and grim lady who seemed very put out that she had to deal with customers. She blocked our way up the stairs until we gave our name for the reservation (and seemed disappointed we actually had one). Had thought it might just be us, but watching others arrive she treated everyone with similar contempt. Witnessed a really heart breaking scene when she banned a child because he was wearing slider shoes (not flip flops or crocs as per dress code). He was all dressed up in a cute little jacket and was in tears leaving as their entire party was not allowed in. We should have taken the hint then and left ourselves as it didn't get better from there.
This place only seems to be popular because of the movie star link - and age group of customers would support that theory. There are better ways of enjoying Liz Taylor than going to this utterly horrible restaurant.

So, I just want to share an “experience”…..I won’t go into all the detail as it would end up an “essay”……I booked a table for dinner some months back at “Casa Kimberly”. We dined there last year and were captivated by the historical significance of the property. When I booked, I asked for a balcony side table if they could. They have a first come first seated policy, even if you make a reservation, however, I asked because, why not. Last week before we even arrived in PV, “on a whim” I booked a room to stay for the night, a surprise for my partner. I once again reached out about our dinner request and was told, no problem sir, you’re an in-house guest. They only have 9 rooms total. At check-in, another impulse, we upgraded to the “Liz Taylor” suite. Mind blowingly gorgeous & $,$$$ but hey, the history. Once again confirmed my request for our dinning table. Once again, of course Sir. So we arrive 5mins early for our dinner to be shown the last table at the very back of the restaurant. Umm…..this did not sit well with me. To keep it short I went down and spoke with the GM of the place to be told, so what, you get what your given!! This 🤬 set me off my nut, I absolutely let this women have it in no uncertain terms……30 minutes later the host of the restaurant had a table, as asked, ready……the night was ruined, I was livid to have been treated with utter contempt by this obviously incompetent manager who could not of cared less….and, it’s not over yet. The rest of the staff and the service was wonderful throughout the whole stay. This one manager just ruined the whole experience. I am not
sure I would ever go back and i certainly would not recommend this place to anyone ever again.

So research after, should have done before….same GM mentioned in previous reviews by the way…..

Check out this review of C

Casa Kimberly was quiet, chic and very romantic. The beds are comfortable and the food delicious. Charming and fun. Love the pool and the history

This is an incredible restaurant and hôtel. We were there for dinner and it did not disappoint. Service location and food were worth every cent. If you want a higher end experience in PV well this is it. Make sure to walk around and enjoy the magical atmosphere.

The property is on a very busy and noisy street so it’s very difficult to sleep. Also, room and bed was not very comfortable.

Our 2nd stay at Casa Kimberly, and mostly good. The hotel manager is a delight and warmly welcomed us. We also dined at the hotel and the food and service was absolutely incredible! They have very specific guidelines about dress code, and it was lovely to sit in the gorgeous dining room, surrounded by beautiful people, impeccably dressed. Not a pair of Crocs in sight! We stayed in the Richard Burton room, and it was lovely, but could do with a few upgrades. The antique mirror above the sink in the bathroom needs to be replaced. Antiques are nice, but the mirror is blurry - replace the glass! Also, the shower needs additional towel hooks. Note that the shower floor was was verrrry slippery and some type of non slip tile needs to be installed for safety. Lastly, a nice bench at the foot of the bed would be appreciated, to have an additional place to sit. The room has a round table and two extremely heavy chairs which were not always easy to navigate. Overall a good stay. There was some confusion on our check-out day regarding check-out time. I'd just come out of the spa, and was very relaxed. Denise at the front desk told us we had 20 minutes to clear out of our room or be charged a fee. I thought that since I had a spa service they'd extend our check-out time. Needless to say, we hurriedly got our things together and departed, but it felt like we were shoved out the door.

Everything

Best hotel, restaurant, and service. Stay at least a couple times a year (Cleopatra for us!). Butler service experience. Love the spa! Have always had pool to ourselves and even keep our floats and noodles on site for our return trip! Already looking forward to our next stay! They have even arranged van service pick up from airport for incoming family to transport to the Marriott-something that the Marriott would not do! Can’t give enough praise!

Just gorgeous!