Starlet Hotel Serpong

Hotels
7.8 (77 reviews)
Jl. Raya Serpong No. 37A , Serpong , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Fax/photocopying
Soundproof rooms
Ironing service
Massage services
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Quiet and comfortable
Good location
Friendly staff
Cons:
Needs better maintenance
Issues with bed comfort

Categories

Cleanliness
6.53
Needs better maintenance and cleanliness as per guest feedback.
Service
9
Staff were friendly and helpful, always ready to assist with a smile.
Location
8.54
Very strategic location close to Summarecon Mall and local food options.
Room Quality
6.99
The room was compact but comfortable; some maintenance issues noted.
Amenities
8.02
Good air conditioning and fast Wi-Fi.
Value for Money
7.48
Value for money, especially for budget-conscious travelers.
Food and Beverage
8.03
Standard quality for this hotel tier.
Overall Experience
7.8
A pleasant stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 06:53

Property Description

Chic and Convenient Accommodation
Experience comfort and style at Starlet Hotel Serpong, ideally located just 8 km from Prasetiya Mulya Business School. The 24-hour front desk ensures a warm welcome from our attentive staff, ready to assist you throughout your stay.

Cozy Rooms with Modern Amenities
Indulge in our well-appointed rooms featuring plush beds, a flat-screen TV, and a cozy seating area for relaxation. The en suite bathrooms are equipped with refreshing showers and complimentary amenities for your convenience.

Prime Location and Connectivity
Conveniently situated only 12 km from Jakarta Soekarno Hatta Airport, Starlet Hotel Serpong offers easy access for travelers. Stay connected with complimentary WiFi available property-wide.

Ready to elevate your stay? Book now at Starlet Hotel Serpong for a memorable experience!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 77 reviews
Cleanliness: 6.53
Service: 9
Location: 8.54
Room Quality: 6.99
Amenities: 8.02
Value for Money: 7.48
Food and Beverage: 8.03
Overall Experience: 7.8
A
abdul couple au
1
Pros:

To Mach smiling very bad

2026-03-04 via Nuitee
I
Izzy couple au
10
Fantastic
Pros:

I loved the hospitality of the staff at the hotel, very accomodating and always there to help. Close to local stores for groceries and other restaurants. There are stores on the strip when you enter if grocery supplies are needed asap and a few restaurants as well. Brilliant :)

Cons:

The only thing that could top my stay which I exteneded is that if they offered complimentary Tea and Coffee satchets and for some reason, the bathroom constantly smelled of swerage even though there was house keeping daily.

2026-02-28 via Nuitee
A
Alamanda couple id
7
2026-01-21 via Nuitee
C
CHINTIA couple au
10
2026-01-18 via Nuitee
D
Dan's JKT family_with_children id
9
2026-01-10 via Nuitee
T
tien i family_with_children id
8
2025-12-14 via Nuitee
R
Robinson family_with_children id
8
Great for overnight
Pros:

Quiet though near busy traffic area, room comfortable and clean

2025-12-08 via Nuitee
E
Evers couple nl
8
Good hotel for the value
Pros:

Room is good

Cons:

Not expensive

2025-11-06 via Nuitee
C
CahyadiPakeh Business Bandung, West Java, Java
6
Weekend Work
Pros:

It says in the elevator ads : comfortable bed, but my bed was not. It is value for money, but it definitely needs better maintenance and cleanliness.
I love orange color so much and this helps me better in accepting the condition

2025-10-14 via Tripadvisor
A
Agus solo_traveller id
8
2025-10-01 via Nuitee
M
Maotieni family_with_children id
8
2025-09-13 via Nuitee
M
Maotieni family_with_children id
8
2025-08-26 via Nuitee
F
Ferizal couple id
6
2025-08-14 via Nuitee
G
GoPlaces56313261110 Couples
10
Great Budget Stay in a Strategic Location!
Pros:

I had a very pleasant stay at Starlet Hotel Serpong. The hotel is clean, modern, and surprisingly stylish for a budget-friendly place. The room was compact but very comfortable, with everything I needed — clean sheets, good air conditioning, and fast Wi-Fi.

The location is also super strategic, close to Summarecon Mall and lots of local food options. The staff were friendly and helpful, always ready to assist with a smile. I also appreciated the smooth check-in and check-out process.

Overall, it’s a great choice if you're looking for a clean, safe, and affordable hotel in Serpong. Definitely recommended for short stays or business trips!

2025-08-06 via Tripadvisor
H
Hassan couple my
7
2025-07-24 via Nuitee
A
Arfiki couple id
8
2025-07-22 via Nuitee
L
Libra Santoso family_with_children id
8
2025-07-09 via Nuitee
B
Bfi couple id
10
2025-07-04 via Nuitee
M
Mohamed solo traveller au
6
Pleasant
2025-06-30 via Nuitee
7
77pramitag Business
10
ALWAYS COME HERE WHEN I COME TO INDONESIA
Pros:

when i come to indonesia i always stay here, the staff is so nice (especially Cindy!!)
She is really nice, i like to talk with her
the room is clean everyday, really enjoy to stay here! budget hotel but have 5 stars hospitality, stay in room 501 the view is good

2025-05-05 via Tripadvisor