Senia Reforma

Hotels
Wyndham Hotels & Resorts
9.6 (130 reviews)
Calle Rio Ebro No. 84, Col. Cuauhtemoc, Mexico City, CDMX, 06500 , Mexico City , MX

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Continental breakfast
Designated smoking area
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Cleanliness issue with bedding
Service delay at check-in

Categories

Cleanliness
8.26
The guest mentioned finding an unpleasant item in the bedding, affecting the cleanliness sentiment.
Service
9.26
Some issues with service noted at check-in, but overall satisfactory.
Location
9.76
The location was positively noted by multiple reviews as 'great.'
Room Quality
9.76
Overall positive impressions on room quality apart from the cleanliness issue.
Amenities
10
The amenities were not mentioned directly, but assumed to meet high standards for the hotel's rating.
Value for Money
9.76
Guests' overall satisfaction suggests good value for money.
Food and Beverage
10
Not directly mentioned, assuming high standards given overall positive sentiments.
Overall Experience
10
The overall experience reflects high satisfaction despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:24

Property Description

Recreation Amenities and Services
Enjoy a workout at the fitness center or relax on the terrace. Benefit from complimentary Wi-Fi and concierge services during your stay.

Delicious Dining Options
Indulge in a meal at the restaurant or grab a snack at the coffee shop/cafe. Room service is also available, and don't miss the daily complimentary continental breakfast.

Convenient Features and Services
With a business center, dry cleaning, and a 24-hour front desk, your comfort is a priority. Take advantage of the roundtrip airport shuttle and self-parking facilities.

Book your stay now at Wyndham Garden Mexico City Reforma and experience unparalleled comfort and convenience.

Important information:

  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)

See all policies

Location

Guest Reviews

9.6
Based on 130 reviews
Cleanliness: 8.26
Service: 9.26
Location: 9.76
Room Quality: 9.76
Amenities: 10
Value for Money: 9.76
Food and Beverage: 10
Overall Experience: 10
C
CARLOS
8
Pros:

Localización conveniente

2025-09-30 via Nuitee
S
SARA partner
8
Pros:

No tenían tarjetas para la habitación y nos hicieron cambio dos veces

2025-09-05 via Nuitee
N
Nadia friends
8
Pros:

El servicio es medio deficiente, llegamos y no había quien abriera la puerta y duramos mucho rato afuera parados hasta que llamé a la propiedad y me dijeron que siguiera tocando. El cuarto estaba limpio en general pero al querer bajar la cobija había una bolsa zoológico con algo beige o blanco parecía crema realmente me dio asco y opté por no tomar la cobija de ahí en fuera todo excelente.

2025-07-27 via Nuitee
Y
Yomel
10
Pros:

Muy agradecido con la atención

2025-07-22 via Nuitee
L
Luis Efren partner
10
Pros:

Excelente lugar

2025-07-17 via Nuitee
D
daniel
8
Pros:

Everything Is good about this place.

2025-07-14 via Nuitee
M
Maria family
8
Pros:

Location great

2025-07-12 via Nuitee
F
francia
10
Pros:

Excelente servicio, habitación limpia y buen precio.

2025-06-26 via Nuitee
S
Sofía family
8
Pros:

Buena ubicación y atención, el internet sirve excelente, podrían mejorar respecto al alimento que sirven en el desayuno

2025-06-23 via Nuitee
T
Timothy
6
Pros:

Well, there were large slabs of drywall in the front hallway the entire time we were there, and we only saw handymen a couple of times. The room itself was clean, and the bed was comfortable.

The employees spoke bad, inconsistent English. Despite there being an English menu, the room service staff said they spoke no English at all over the phone.

The food from room service was terrible. They managed to ruin french fries. We were told there would be an hour and a half wait for food. Then when it arrived, not only were the fries cold, but brittle and stale, as if they were days old.

There was an inexplicable step to the bedroom. So, when I carried the tray of food into the bedroom, I tripped and spilled it all over the floor. That lone, weird step is something I tripped over twice, and it made the room handicap inaccessible.

There was ONLY outdoor seating available for the complementary morning breakfast. Which, in nice weather, might have felt pleasant. But it rained every day of our stay in Mexico, so I was shivering on this fourth floor outdoor porch while rain petered on the awning overhead.

This whole stay started with me going to the Wyndham Garden Polanco, where I had INTENDED to stay. I was told by that employee that, no, I was actually at the Reforma location. (The website screwed me over, because I had specifically sought out a room at the Polanco location.) That employee gave me bad, misleading information, saying a 30 minute walk was only 12.

2025-06-20 via Nuitee
C
Cynthia family
10
Pros:

Excelente

2025-06-14 via Nuitee
A
Arthur
10
Pros:

Great

2025-06-13 via Nuitee
L
Leonardo
10
Pros:

Todo bien

2025-04-29 via Nuitee
L
Lucy partner
10
Pros:

Everything excellent.

2025-04-25 via Nuitee
D
Dennis family
8
Pros:

Todo muy bien a excepción de que no cuentan con un lugar propio para estacionamiento! Pero demás todo bien!

2025-04-18 via Nuitee
R
Roberto partner
2
Pros:

La propiedad no tiene estacionamiento y se ofrece un crédito de $160 pesos que no he recibido. Pedí factura en la propiedad y no me la han enviado a pesar de múltiples requerimientos

2025-03-24 via Nuitee
M
Mario Enrique
8
Pros:

Bien 👍 el pan 🍞 se desmorona y no puedes comer con el , es de mala calidad

2025-03-21 via Nuitee
J
Jose Manuel
4
No cumple lo acordado
Pros:

En la página para los socios gold dice claramente qué hay un apoyo para estacionamiento de $160 lo cual no cumplieron
Desafortunadamente por no cumplir lo acordado queda un muy mal sabor de boca

2025-03-20 via Nuitee
M
marcos
4
Información del hotel falsa
Pros:

Dice tener estacionamiento y no lo tiene

Uno seguro pago está a 150 mts

Decía cama queen y nos dieron matrimonial ( osea más chica )

2025-03-18 via Nuitee
L
luis
6
No tiene estacionamiento como dice la app
Pros:

Mal por el lado del estacionamiento, la aplicación dice que ofrece estacionamiento pero no es así y yo tuve que buscar estacionamiento y pagarlo aparte.

2025-03-08 via Nuitee