Drury Plaza Hotel Cleveland Downtown

Hotels
•
Drury
9.2 (3424 reviews)
1380 East Sixth Street , Cleveland , US
+1 216-357-3100

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value
Cons:
Dirty facilities
Uncomfortable rooms
Breakfast issues

Categories

Cleanliness
7.8
Several reviews mention dirty floors and unsanitary elevators.
Service
10
Many reviews highlight friendly and helpful staff.
Location
9.8
Proximity to events and downtown activities mentioned positively.
Room Quality
8.8
Some reviews highlight divided experiences with room comfort.
Amenities
9.3
Free popcorn and happy hour were appreciated, but some amenities lacking.
Value for Money
9.8
Overall good value noted for services offered.
Food and Beverage
8.3
Some issues with breakfast quality and missing items noted.
Overall Experience
9.8
Overall very positive experiences with notable exceptions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:39

Property Description

Luxurious Amenities
Experience unparalleled comfort with complimentary daily appetizers, an indoor pool, hot tub, and a 24-hour fitness centre. Relax in well-equipped rooms featuring LCD TVs, microwaves, and refrigerators.

Convenient Location
Located just 2 blocks from the Cleveland Convention Center, our hotel is the perfect choice for business travelers. Explore nearby attractions like the Rock and Roll Hall of Fame Museum and the Cleveland Museum of Art.

Exceptional Services
Enjoy free WiFi, hot breakfast, and afternoon popcorn and soda. Benefit from on-site laundry facilities, a business centre, and a guest pantry for your convenience.

Book now and indulge in a memorable stay at Drury Plaza Hotel Cleveland Downtown.

Important information:

Please note that checks are not accepted. Rooms with pets will be charged a daily cleaning fee. Please note a maximum of 2 pets are permitted. Contact the property for details.

Please note parking is valet only.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Location

Guest Reviews

9.2
Based on 3424 reviews
Cleanliness: 7.8
Service: 10
Location: 9.8
Room Quality: 8.8
Amenities: 9.3
Value for Money: 9.8
Food and Beverage: 8.3
Overall Experience: 9.8
H
Hicham • family_with_children • ma
2
I won’t come again
Pros:

The coffee and the popcorn

Cons:

The breakfast was very poor and not varied
No croissant no cheese no pastries
Employees not smiling , when you ask them some thing they come very late like if you bother them
But the biggest problem is that the housekeeper of Thursday stole my daughter’s plushy stich. We are sure because we left it in the room and we didn’t find it when we went back

2026-10-31 • via Nuitee
W
Wilson • family_with_children • us
10
Amazing hotel
Pros:

Everything. This is my favorite hotel downtown. The staff is amazing, the breakfast is always good. The kick back has really good food with free drinks. The room is big and clean and the bed is comfortable. The hotel is beautiful.

Cons:

The carpet in the halls needs to be replaced.

2026-10-31 • via Nuitee
S
Sebastien • family_with_children • fr
9
Pros:

Hotel bien situé en plein centre
Collation avec boisson comprise dans le tarif

2026-10-31 • via Nuitee
S
Stacy • family_with_children • us
10
The best experience and highly recommend.
Pros:

I liked the amenities. I loved the breakfast and enjoying the 5:30 kickback. I love the convenience it was to be able to walk and sight see in Cleveland. I got to see the Cleveland Browns Stadium, and see Lake Erie by walking to Voinovich Bicentennial Park, see the Rock N Roll Hall of Fame and see Jesse Owens and Superman statues. Also the beds were so comfortable especially after doing all that walking. Also the staff were extremely polite and very helpful.

Cons:

I really can’t think of anything I did not like. I loved everything. I would recommend putting trash bags in the trash cans in the room. Other than that everything was amazing.

2026-10-30 • via Nuitee
L
LUIZ CARLOS LORENZONI • couple • br
7
2026-10-30 • via Nuitee
B
Bree • family_with_children • us
10
Will stay again
Pros:

The staff was very welcoming. Complimentary breakfast & dinner with 3 drinks. Not a far walk to venues

Cons:

Pillows could be a little more comfortable.

2026-10-29 • via Nuitee
E
eric • couple • us
10
2026-10-29 • via Nuitee
E
Ernest • couple • us
9
I enjoyed
Pros:

It's was okay and the location was good

Cons:

Na

2026-10-29 • via Nuitee
D
DENISE • couple • us
10
Convenient location and very friendly.
Pros:

The staff at the desk, valet and teacher's lounge were friendly and helpful.

2026-10-28 • via Nuitee
H
Harald • couple • de
8
Gerne wieder
Pros:

Zentrale Lage, nettes Personal , spät Nachmittag Happy hour mit Snacks und 3 Getränke frei👍😀

Cons:

Zimmer relativ dunkel baulich bedingt aber viel Platz👍 Roomservice hat uns leider vergessen dafür wurde uns aber die Parkgebühr für einen Tag erlassen.

2026-10-26 • via Nuitee
Y
Yuataka • solo_traveller • jp
9
2026-10-26 • via Nuitee
A
Amberlyn Vavrusa • solo_traveller • us
9
Overall, very pleasant stay. Cool and interesting to have a hotel in an old government building.
Pros:

Delightful to have complimentary breakfast and dinner. Nice selection and variety. Loved ending my day in the hot tub before heading to bed.

Cons:

the welcome reception area was a little drab.

2026-10-26 • via Nuitee
C
Crowder • family_with_children • us
10
Pros:

The buffet dinner was Mexican style and very delicious. Breakfast was awesome

Cons:

Nothing

2026-10-25 • via Nuitee
K
Kathleen • extended_group • us
10
Excellent service very friendly service. The best stay in the last Five years. Hats off to the staff.
Pros:

Clean nd beautiful

Cons:

Historic preservation

2026-10-25 • via Nuitee
T
Teresa • couple • us
10
2026-10-25 • via Nuitee
D
David • couple • us
8
Not Flashy, Very Comfortable, and a Great Value
Pros:

Complimentary breakfast was ample.
Surprisingly there was a free evening buffet style one entree meal, filling, with a helpful and friendly staff.
Room temperature was comfortable all during our three night stay.
Plenty of plugs, decent lighting.
Two rooms were spacious.
The furnishings were plain but comfortable.

Cons:

Nothing. It’s a well run hotel offering good value.

2026-10-25 • via Nuitee
P
Patrick • solo_traveller • us
10
2026-10-22 • via Nuitee
C
Carl • couple • us
8
It would have been great WITHOUT the foul odor.
Pros:

Great location. Access to 2 meals a day. Valet parking

Cons:

There was a foul odor in the room. We voiced our concern and was immediately moved to a room on the 6th floor from the 4th floor. The problem remained.

2026-10-21 • via Nuitee
D
DINESH • solo_traveller • my
6
It was decent stay
Pros:

Location.

Cons:

Breakfast was decent. But i cannot accept why there is no complementary water bottles and i need to pay for it and need go down to get myself. Previous hotel i stayed they provide 3 bottles per day for free.

2026-10-21 • via Nuitee
S
Susan • family_with_children • us
10
A perfect getaway in Cleveland, Ohio
Pros:

We liked the old charm to the building. The staff was very friendly! The room was spacious. The free breakfast was tasty. We loved the fact that we got some tasty snacks for dinner plus free drinks! The location was perfect! We really enjoyed our stay here!

Cons:

I can't think of anything.

2026-10-20 • via Nuitee