Karuizawa Prince Hotel East

Hotels
•
Prince Hotels & Resorts
8.4 (918 reviews)
Karuizawa 1016-75 , Karuizawa , jp

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Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Clean rooms
Cons:
High breakfast prices
Small bathroom
Need for upgrades

Categories

Cleanliness
8.05
客房乾淨, but one review mentioned a faint smell in the room when first checking in.
Service
8.85
Staff is very nice and helpful, with several mentions of excellent service throughout the reviews.
Location
9.05
Located conveniently near the train station and shopping center, with easy access to attractions.
Room Quality
8.55
Rooms are spacious and comfortable, though one review suggested that some upgrades are needed.
Amenities
8.55
Amenities such as onsen were positively noted, but there were suggestions for more offerings.
Value for Money
8.05
Some complaints about breakfast pricing and lack of better deals for guests.
Food and Beverage
7.55
While adjacent dining options are available, some reviews indicated high prices without better deals.
Overall Experience
8.55
Guests reported a positive overall experience, though some minor issues were mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:10

Property Description

Luxurious Accommodation Options
Experience the choice of staying in cottages or Western-style rooms at Karuizawa Prince Hotel East. Each room is equipped with modern amenities including a flat-screen TV, private bathroom, and cozy seating area.

Relaxing Spa and Recreational Facilities
Unwind at the spa center or enjoy ski-to-door access for a thrilling winter adventure. Guests staying in twin rooms can indulge in complimentary access to hot spring baths, steam sauna, and fitness center. The hotel also features a ski school, ski storage, and tennis courts for active guests.

Convenient Location and Services
Located just a short walk from Karuizawa Station, with easy access to the Karuizawa Prince Shopping Plaza, this hotel offers a free shuttle service, 24-hour front desk, and gift shop for a hassle-free stay. Book now for a memorable getaway at Karuizawa Prince Hotel East.

Important information:

Please note that check-in and check out times may differ for each room type.

When booking 3 rooms or more, different policies and additional supplements may apply.

Children under 16 years old are not allowed to use the fitness room.

Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.


To eat dinner at the property, guests must make a reservation in advance with their preferred time and restaurants.


Please note that the residents in East main building, the Prince Karuizawa, and the Prince Villa Karuizawa are able to use the forest hot spring (East hot spring facility) and fitness room. For more information, please contact the property in advance.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests must check in by 20:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1000 per day.

Location

Guest Reviews

8.4
Based on 918 reviews
Cleanliness: 8.05
Service: 8.85
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 8.55
L
LI WEN • couple • tw
8
2026-04-09 • via Nuitee
哲剛 • family_with_children • tw
10
2026-04-08 • via Nuitee
N
Namee • family_with_children • kr
10
2026-04-06 • via Nuitee
S
Shu chuan • family_with_children • tw
10
2026-04-06 • via Nuitee
H
How Chin • solo_traveller • tw
9
2026-04-05 • via Nuitee
• family_with_children • jp
10
2026-04-05 • via Nuitee
P
Paula • extended_group • cl
7
Pros:

Buena ubicación a los pies de las canchas de ski, frente al mall y estación de tren. Lindas vistas a la cancha de ski. Buen onsen para relajarse al final del día.

Cons:

La alfombra de nuestra habitación estaba sucia, es un hotel relativamente masivo, con poca atención personalizada.

2026-04-04 • via Nuitee
N
Ngeng • extended_group • jp
8
2026-04-04 • via Nuitee
S
Siew Gek Maureen • extended_group • sg
8
Enjoyable and will definitely recommend to my friends.
Pros:

Good location with free shuttle bus near to outlet and train station. Surrounding a lot of food options.

Cons:

All good.

2026-04-02 • via Nuitee
C
CHIKUO • couple • tw
7
Pros:

環境整潔

2026-04-01 • via Nuitee
K
Kaori • family_with_children • au
4
2026-03-28 • via Nuitee
M
Mito • family_with_children • jp
9
2026-03-17 • via Nuitee
T
Ta Hsin • family_with_children • tw
10
就在雪場旁邊很方便，離雪具租借中心也很近，對於滑雪新手或主攻滑雪的有小孩家庭很方便。房間溫暖乾淨、寬敞舒適。距離outlet 算近，如果沒搭接駁車走路距離可接受。東館的溫泉湯池比西館小。
Pros:

房間空間大、整齊乾淨、適合家庭

Cons:

可能是因為暖氣，略顯空氣不流通

2026-03-16 • via Nuitee
K
KOJI • couple • jp
8
2026-03-15 • via Nuitee
C
Chia-kai Kyle • family_with_children • tw
10
It is a awson vocation hotel.
Pros:

It is super convenient for the skiing location-wise.

Cons:

non

2026-03-12 • via Nuitee
Y
YI-CHUN • family_with_children • tw
10
2026-03-12 • via Nuitee
C
Cheryl • family_with_children • sg
8
Good location if you want to ski. Rooms area abit dated.
Pros:

The hotel was right next to the ski lifts and ski schools for kids. And the lounge area with some free drinks was much appreciated.

Cons:

There could be more food options at the hotel if possible as the nearby shops all closes by 7pm.

2026-03-11 • via Nuitee
M
meiching • couple • tw
8
2026-03-07 • via Nuitee
C
CHENGHAN • solo_traveller • tw
8
可以的話希望能提供洗衣機
2026-03-05 • via Nuitee
M
Malgorzata • family_with_children • jp
9
2026-02-24 • via Nuitee