Crystal Lamai Hotel

Hotels
•
Independent
9.2 (211 reviews)
136/92 Moo 4, Maret, Koh Samui, Suratthani, 84310 , Koh Samui , TH
66-77-256650

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Facilities

Full-service spa
Fitness facilities
Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Wheelchair accessible
Fitness facilities
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good location
Cons:
No breakfast available
Limited gym equipment

Categories

Cleanliness
9.51
The property was very clean and well-maintained according to multiple reviews.
Service
9.98
Staff described as friendly and attentive, with good service overall.
Location
9.52
Excellent location near restaurants and the beach, convenient for guests.
Room Quality
8.97
Rooms are spacious and overall comfortable, although some guests noted minor issues with bed firmness.
Amenities
8.5
The gym could be improved, and there were no breakfast options on site, which some guests noted.
Value for Money
9.46
Guests expressed satisfaction with the quality received for the price paid.
Food and Beverage
8.01
No breakfast available at the hotel, though options are nearby, which impacted the rating.
Overall Experience
9.68
Guests had a great overall experience and expressed intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:17

Property Description

Experience ultimate relaxation and tranquility at Crystal Lamai Hotel, nestled in the heart of Koh Samui, just moments from the stunning Lamai Beach.

Indulge in Luxury: Unwind at our full-service spa with rejuvenating massages that will leave you feeling refreshed.

Stay Active and Entertained: Enjoy our inviting outdoor pool and a well-equipped fitness center to keep up with your wellness routine.

Comfort and Convenience: Each of our 50 air-conditioned rooms comes with a private balcony or patio, complete with refrigerators and LCD televisions for your entertainment. Plus, enjoy complimentary Wi-Fi and easy access to local attractions.

Book your stay today for an exceptional getaway that combines luxury, comfort, and adventure!

Important information:

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: USM

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

9.2
Based on 211 reviews
Cleanliness: 9.51
Service: 9.98
Location: 9.52
Room Quality: 8.97
Amenities: 8.5
Value for Money: 9.46
Food and Beverage: 8.01
Overall Experience: 9.68
J
Justine • couple • fr
6
Pros:

Hôtel proche d’un street market et à 10min des plages. Grandes chambres propres

Cons:

L’établissement et très vétuste et il reste dans son jus. Personnel pas agréable. En 2 semaines et plus de 6 établissements c’est le premier où cela n’est pas du tout positif. Pratique pour 1 à 2 nuits mais trouvez un autre à l’hôtel si vous souhaitez rester plus longtemps

2026-03-12 • via Nuitee
A
Ana Catherine • couple • au
10
2026-03-08 • via Nuitee
B
Benjamin • couple • de
8
2026-03-02 • via Nuitee
A
Adèl • solo_traveller • hu
9
Nice place to stay in Lamai
Pros:

Great, big room,spacious, nice shower.
Little sitting area outside, scooter rental was also easy with the help of the front desk.

Cons:

There is no option to have breakfast at the hotel, and I had some noisy neighbours slamming doors

2026-03-01 • via Nuitee
M
Marzena • family_with_children • pl
10
I felt like at home
Pros:

Friendly staff, super comfortable double apartment for a family of 4 (2 kids). Great location, close to restaurants, shops , etc.

2026-03-01 • via Nuitee
V
Vilma • extended_group • fi
10
Nautinnollinen
Pros:

Siistit huoneet jotka siivottiin joka päivä. Saimme hienot näkymät altaalle. Allas alue oli myös siisti. Saimme vuokrattua hotellin kautta hyvät skootterit.

2026-02-27 • via Nuitee
J
Joseph • family_with_children • gb
10
Pros:

The staff at this hotel are first class and so is the cleaning of the rooms, short stroll to everything

2026-02-24 • via Nuitee
H
Helenka • couple • cz
9
Pros:

Poloha, čistota, pohodli

Cons:

Bazen malo lehatek, ve stínu

2026-02-10 • via Nuitee
H
Helenka • couple • cz
10
2026-02-10 • via Nuitee
F
Florianne • couple • nl
9
2026-02-09 • via Nuitee
M
Martina • extended_group • cz
10
2026-01-29 • via Nuitee
R
Robert • family_with_children • pl
10
2026-01-29 • via Nuitee
S
sarinporn • couple • th
8
2026-01-28 • via Nuitee
N
Nikolai Mihailisin • family_with_children • ee
9
2026-01-27 • via Nuitee
M
Michel • family_with_children • fr
10
Pros:

Hôtel très calme, propre et proche du centre de Lamai

2026-01-26 • via Nuitee
C
Cathynet • family_with_children • fr
9
Pros:

La propreté, la piscine, les chambres très spacieuses.

2026-01-26 • via Nuitee
V
Vincent • couple • gb
8
2026-01-25 • via Nuitee
S
Soumaya • couple • be
10
Séjour inoubliable dans un établissement top personnel au top et à l'écoute
Pros:

Tout étais parfait sans regret

Cons:

RAS

2026-01-19 • via Nuitee
S
Stella • extended_group • au
8
Pros:

Super great for the amount we payed for it! Nice pool, nice staff, clean and comfy rooms. Within walking distance of beach, cafes and 7/11.

Cons:

Only one small thing was that we couldn’t figure out how to use the tv one receptionist didn’t speak great English so we couldn’t resolve it. However they were still very lovely and kind, it didn’t affect us that much!

2026-01-19 • via Nuitee
S
Stanton • couple • gb
10
2026-01-15 • via Nuitee