Crystal Lamai Hotel

Hotels
Independent
9.2 (211 reviews)
136/92 Moo 4, Maret, Koh Samui, Suratthani, 84310 , Koh Samui , TH

Facilities

Full-service spa
Fitness facilities
Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Wheelchair accessible
Fitness facilities
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good location
Cons:
No breakfast available
Limited gym equipment

Categories

Cleanliness
9.51
The property was very clean and well-maintained according to multiple reviews.
Service
9.98
Staff described as friendly and attentive, with good service overall.
Location
9.52
Excellent location near restaurants and the beach, convenient for guests.
Room Quality
8.97
Rooms are spacious and overall comfortable, although some guests noted minor issues with bed firmness.
Amenities
8.5
The gym could be improved, and there were no breakfast options on site, which some guests noted.
Value for Money
9.46
Guests expressed satisfaction with the quality received for the price paid.
Food and Beverage
8.01
No breakfast available at the hotel, though options are nearby, which impacted the rating.
Overall Experience
9.68
Guests had a great overall experience and expressed intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:17

Property Description

Experience ultimate relaxation and tranquility at Crystal Lamai Hotel, nestled in the heart of Koh Samui, just moments from the stunning Lamai Beach.

Indulge in Luxury: Unwind at our full-service spa with rejuvenating massages that will leave you feeling refreshed.

Stay Active and Entertained: Enjoy our inviting outdoor pool and a well-equipped fitness center to keep up with your wellness routine.

Comfort and Convenience: Each of our 50 air-conditioned rooms comes with a private balcony or patio, complete with refrigerators and LCD televisions for your entertainment. Plus, enjoy complimentary Wi-Fi and easy access to local attractions.

Book your stay today for an exceptional getaway that combines luxury, comfort, and adventure!

Important information:

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: USM

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

9.2
Based on 211 reviews
Cleanliness: 9.51
Service: 9.98
Location: 9.52
Room Quality: 8.97
Amenities: 8.5
Value for Money: 9.46
Food and Beverage: 8.01
Overall Experience: 9.68
A
assous couple fr
10
Très bon hôtel
Pros:

Le calme

Cons:

Rien

2026-04-17 via Nuitee
J
Jane solo_traveller nl
7
Prima hotel voor een leuke prijs
Pros:

Strand en night market op loopafstand. Genoeg in de buurt te doen. Kamers waren prima. Vooral voor dit geld.

Cons:

/

2026-04-14 via Nuitee
F
Friederike solo_traveller at
10
Pros:

Sehr angenehmes Hotel,Mitarbeiter immer sehr freundlich,ich kann dieses Hotel gerne weiterempfehlen.

2026-04-05 via Nuitee
J
Jean Marc extended_group fr
8
Bon séjour à cet hôtel, personnel serviable, proche des plages et restaurants
Pros:

L’emplacement, la piscine, la literie

Cons:

Pas de petit déjeuner mais à moins de 5 minutes à pied l’on trouve de bons petits déjeuners. L’hôtel mériterait d’être rénové ( façades côté piscine) et un manque de propreté dans les chambres, cuvettes WC mal nettoyées, verre à dent sale,..

2026-04-05 via Nuitee
S
Stewart solo_traveller gb
8
2026-04-03 via Nuitee
L
Laurent couple fr
8
Pros:

Il est vraiment bien situé !

2026-03-25 via Nuitee
E
Emma couple at
9
Pros:

Super Lage, großes Zimmer und netter Pool. Preis-Leistungs-Verhältnis ist super!

Cons:

Leider keine Frühstücksoption

2026-03-25 via Nuitee
C
Christophe couple fr
8
Pros:

Emplacement au calme.

2026-03-17 via Nuitee
I
Iain family_with_children gb
10
Pros:

It is just a good hotel.

Cons:

It was all very good.

2026-03-16 via Nuitee
V
Vanessa family_with_children fr
10
2026-03-16 via Nuitee
F
Franconi family_with_children fr
8
2026-03-15 via Nuitee
J
Justine couple fr
6
Pros:

Hôtel proche d’un street market et à 10min des plages. Grandes chambres propres

Cons:

L’établissement et très vétuste et il reste dans son jus. Personnel pas agréable. En 2 semaines et plus de 6 établissements c’est le premier où cela n’est pas du tout positif. Pratique pour 1 à 2 nuits mais trouvez un autre à l’hôtel si vous souhaitez rester plus longtemps

2026-03-12 via Nuitee
A
Ana Catherine couple au
10
2026-03-08 via Nuitee
B
Benjamin couple de
8
2026-03-02 via Nuitee
M
Marzena family_with_children pl
10
I felt like at home
Pros:

Friendly staff, super comfortable double apartment for a family of 4 (2 kids). Great location, close to restaurants, shops , etc.

2026-03-01 via Nuitee
A
Adèl solo_traveller hu
9
Nice place to stay in Lamai
Pros:

Great, big room,spacious, nice shower.
Little sitting area outside, scooter rental was also easy with the help of the front desk.

Cons:

There is no option to have breakfast at the hotel, and I had some noisy neighbours slamming doors

2026-03-01 via Nuitee
V
Vilma extended_group fi
10
Nautinnollinen
Pros:

Siistit huoneet jotka siivottiin joka päivä. Saimme hienot näkymät altaalle. Allas alue oli myös siisti. Saimme vuokrattua hotellin kautta hyvät skootterit.

2026-02-27 via Nuitee
J
Joseph family_with_children gb
10
Pros:

The staff at this hotel are first class and so is the cleaning of the rooms, short stroll to everything

2026-02-24 via Nuitee
H
Helenka couple cz
9
Pros:

Poloha, čistota, pohodli

Cons:

Bazen malo lehatek, ve stínu

2026-02-10 via Nuitee
H
Helenka couple cz
10
2026-02-10 via Nuitee