New Airport Hotel

Hotels
8.8 (761 reviews)
No 6, Vo Nguyen Giap Street (Thai Phu Village), Noibai Airport, Soc Son, Hanoi , Noi Bai , VN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Very close to the airport / convenient for early flights
Friendly, helpful staff (several mentions of Mr Tommy and reception team)
Shuttle/airport pickup offered
Spacious and comfortable rooms reported by multiple guests
Good value / reasonable price
Cons:
Cleanliness and maintenance issues (dirty areas, mold, old towels)
Worn building/rooms and some bed discomfort reported
Breakfast often limited or minimal; some delays
Noise from nearby main road mentioned
Occasional language barrier / staff English not always strong

Categories

Cleanliness
6
Mixed to negative comments in several reviews: reports of the hotel being 'dirty', 'shabby', 'mold in the bathroom', old towels and 'dirty edges' in bathroom; several guests explicitly noted cleanliness problems.
Service
9.9
Consistently praised across many reviews: staff described as friendly, helpful and welcoming (many mentions of 'Mr Tommy'), reception and shuttle service commended and staff often went out of their way for guests.
Location
9.6
Overwhelmingly positive: repeatedly noted as very close to the airport and convenient for early flights; one mention of road noise but otherwise consistently near/ideal for transfers.
Room Quality
9
Mixed but generally positive: several guests reported large, comfortable rooms and big beds, though some noted worn rooms, hard beds for a few, and minor bathroom defects.
Amenities
8.5
Shuttle service and basic conveniences are praised (airport pickup offered), but some guests reported weak shower pressure and minimal/limited breakfast offerings.
Value for Money
9.5
Multiple comments mention good price and suitability for an overnight/airport stop; several guests explicitly call the price/value favourable.
Food and Beverage
8.9
Mixed reports: a number of guests enjoyed the breakfast or found staff flexible with timing, while others complained breakfast was minimal, delayed, or limited in choice.
Overall Experience
9
Overall impressions skew positive due to excellent service and ideal location for airport use, tempered by cleanliness/maintenance concerns reported by several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 10:17

Property Description

Modern Accommodations

Located just 9 km from Thanh Chuong Palace in Noi Bai, New Airport Hotel offers comfortable rooms with flat-screen TVs and private bathrooms featuring hot tubs. Some rooms even have a cozy seating area and a terrace or balcony for relaxation.

Exciting Amenities

Guests can enjoy free WiFi, complimentary bicycle usage, and bike hire services, perfect for exploring the popular cycling routes nearby. Additionally, the hotel provides free private parking and offers car hire facilities for convenient transportation.

Convenient Location

Situated near Noi Bai International Airport, with easy access to Thanh Chuong Palace, New Airport Hotel is the ideal choice for travelers seeking modern comforts and a prime location. Book your stay now to experience a seamless blend of convenience and relaxation at our hotel.

Important information:

Please note that the property offers a complimentary airport pick-up service from 07:00 until 22:00. Service after 22:00 comes with a surcharge of USD 5 per transfer. Guests are required by the property to provide flight details upon booking. You may contact the hotel directly with the contact details provided in the booking confirmation or via the Special Request box.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

8.8
Based on 761 reviews
Cleanliness: 6
Service: 9.9
Location: 9.6
Room Quality: 9
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 8.9
Overall Experience: 9
V
vincent • solo_traveller • au
7
Suited my purposes very well
Pros:

Location was good for early departure

2026-10-17 • via Nuitee
K
Kaapo • solo_traveller • fi
10
2026-10-16 • via Nuitee
N
nam • couple • vn
6
2026-10-13 • via Nuitee
M
Mark • solo_traveller • gb
6
Pros:

Staff seemed nice although there was a language barrier.

Cons:

Room was big but not clean. Mould around sink and window. Stains and liquid in draw. Noisy and didn't sleep well.

2026-10-07 • via Nuitee
T
Tâm • couple • vn
10
酒店离机场很近，出行很方便
Pros:

好酒店，舒适的时间，干净，热情欢迎

2026-09-15 • via Nuitee
L
Lo thuan • extended_group • vn
8
2026-09-05 • via Nuitee
M
Mariola • solo_traveller • pl
8
Pros:

Hotel bardzo dobry na 1 noc, jak jest potrzeba zatrzymania sie kolo lotniska.

Cons:

Klimatyzacja slabo dzialala, ale byl wiatrak, wiec spokojnie wystarczylo na 1 noc

2026-08-21 • via Nuitee
B
bb • solo_traveller • jp
9
2026-08-19 • via Nuitee
C
Cheyenne • couple • au
8
24hr check in exactly what we needed
Pros:

Location was close enough to the airport, 24 hour check in was fantastic as we arrived at 2am, had a short grab ride to the airport.

2026-08-16 • via Nuitee
P
Phillip • family_with_children • ie
8
A practical stop over for 1 night on way from airport.
Pros:

Handy to airport, lovely staff and comfortable surroundings.

Cons:

Maybe needs a bit of updating.

2026-08-03 • via Nuitee
R
Reimer • solo_traveller • sa
6
So so
Pros:

Near airport

Cons:

Ugly location, worn bldg, worn room and bedwear, staff should be able to speak better English considering target clientel

2026-07-24 • via Nuitee
R
Ramon • couple • es
4
Para estaral
Pros:

Cerca del aeropuerto

Cons:

El desayuno son dos panes y un huevo la tele solo tiene canales vietnamitas y el personal no habla inglés y se queda dormido ha l hora de preparar el
Desayuno y desayunas una hora tarde

2026-07-23 • via Nuitee
H
Hezi • family_with_children • il
1
The New Airport Hotel was a terrible experience. The hotel was dirty, poorly maintained, and not fit for an overnight st
Pros:

Nothing!

2026-07-16 • via Nuitee
C
Cindy • solo_traveller • fr
6
Pros:

La proximité avec l'aéroport

Cons:

Le bruit de la 4 voies

2026-07-14 • via Nuitee
V
Việt Vương • extended_group • vn
6
2026-07-14 • via Nuitee
R
Rob • solo_traveller • au
10
Pros:

Mr Tommy was great and friendly, very welcoming, The location is good great restaurant and coffee only a 5 minute walk away, I missed breakfast due to an early flight but Mr Tommy did offer to organise something for me but It was not required.

Cons:

Shower pressure was a bit low but that's my personal reverence, I prefer more pressure

2026-07-08 • via Nuitee
S
Stoker • solo_traveller • nl
9
Pros:

Fijne rustige en koele kamer.
En ophaal service vanaf the airport

Cons:

Niks, heel vriendelijk personeel.

2026-07-03 • via Nuitee
N
Như • couple • vn
9
2026-07-02 • via Nuitee
S
Sinan • couple • tr
5
O bölgede olman gerekiyor, zorunlu biryerde konaklaman lazım, tmm işini görür
Pros:

Uçamadık, gecelik kaldık. Havaalanına yakın. Fiyatınuygun

Cons:

Kahvaltısı olsada olur olmasada. Minik reçel kavanozlarından 2 ayrı sabah kurtçuk kozası çıktı.

2026-06-26 • via Nuitee
K
Kshitij • family_with_children • sg
8
2026-06-25 • via Nuitee