Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
6.46
Multiple reviews indicate cleanliness issues, with hairs found in the room and comments about poor attention to detail.
Service
8.93
Several positive mentions of the friendly and helpful staff during the stay.
Location
8.47
Many reviews praise the hotel's location, although some concerns about noise were noted.
Room Quality
6.92
Several comments about the rooms being old and small, but some guests appreciated the comfort.
Amenities
6.45
Multiple guests highlighted the lack of essential amenities like enough toiletries and hot water.
Value for Money
7.41
Guests expressed mixed feelings about value, noting both good pricing and shortcomings in quality.
Food and Beverage
7.46
Some positive remarks regarding breakfast items, but also mentions of needing improvements.
Overall Experience
7.93
Overall mixed experiences, with certain positives and considerable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:18

Property Description

Luxurious Accommodation:
Experience top-notch accommodation at Ambassador in San José. Each room features a modern flat-screen TV for your entertainment, along with a private bathroom equipped with a refreshing shower.

Convenient Amenities:
Benefit from our 24-hour front desk, meeting room facilities, and convenient parking options during your stay. Whether you need assistance or a space to conduct business, we have you covered.

Explore with Ease:
Explore the nearby attractions such as the Metropolitan Cathedral and National Theatre of Costa Rica, both just a short distance away. Plus, with car hire services available at the hotel, discovering the city is hassle-free.

Ready to experience comfort and convenience at Ambassador? Book your stay now and make the most of your time in San José.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    Children up to and including 0 years old stay for free when using an available extra bed.
    People 1 year old and over stay for US$30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 171 reviews
Cleanliness: 6.46
Service: 8.93
Location: 8.47
Room Quality: 6.92
Amenities: 6.45
Value for Money: 7.41
Food and Beverage: 7.46
Overall Experience: 7.93
A
Alex • couple • hn
8
2026-05-02 • via Nuitee
M
Mariela • solo_traveller • cr
10
2026-04-28 • via Nuitee
Z
Zámbó • solo_traveller • gb
8
Pros:

Very friendly, helpful staff members.

Cons:

Located by the main road, the rooms are extremely noisy. Paper thin windows, the traffic is pretty heavy all day.

2026-04-24 • via Nuitee
L
Liv Elin • family_with_children • no
5
2026-04-21 • via Nuitee
J
Josue • couple • cr
10
2026-04-19 • via Nuitee
R
Roger • solo_traveller • ca
10
2026-04-15 • via Nuitee
C
carlos renato • solo_traveller • br
7
Pros:

O hotel é bastante antigo, mas muito bem localizado, perto do centro histórico, restaurantes e mercados.

2026-04-14 • via Nuitee
• couple • ar
5
2026-04-05 • via Nuitee
V
Villegas • couple • cr
9
Pros:

La ubicación, desayuno

Cons:

Cama muy pequeña

2026-03-30 • via Nuitee
S
solano marin • couple • cr
10
Pros:

Absolutamente todo, la atención, el lugar, la cercanía a los lugares que nosotros íbamos. No hay queja alguna al contrario iríamos nuevamente a hospedarnos a este bello hotel

2026-03-30 • via Nuitee
G
Gary • couple • ca
7
Good hotel for the price.
Pros:

Francisco and another lady who worked at the front desk were very helpful.

Cons:

Floors in room were very dirty. My feet were black after walking barefoot.

2026-03-23 • via Nuitee
B
Beccarelli • couple • ch
7
Pros:

Gute Lage in San Jose. Frühstück ok.

2026-03-21 • via Nuitee
R
Rene • solo_traveller • ni
8
2026-03-19 • via Nuitee
N
Niluben • solo_traveller • gb
5
Pros:

Location

Cons:

Expensive

2026-03-18 • via Nuitee
M
Marlene • solo_traveller • ca
7
Pros:

Staff friendly

2026-03-16 • via Nuitee
G
Graciela Esther • extended_group • pa
8
Agradecida
Pros:

El lugar donde esta hubicado, cerca de buses, de restaurantes, bancos, de parques

Cons:

Habitación al lado del elevador

2026-03-12 • via Nuitee
J
Juan • couple • es
6
2026-03-10 • via Nuitee
D
Durman • couple • co
10
2026-03-01 • via Nuitee
B
Barbara • solo_traveller • hu
9
Amicable
Pros:

The staff was very nice

2026-02-11 • via Nuitee
R
Rosa • couple • mx
8
2026-02-10 • via Nuitee