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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Tour desk
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Breakfast in the room
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Parking garage
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Concierge service
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Special diet menus - on request
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Adult only
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Stunning Views and Modern Comforts
Luxurious Rooms: Enjoy the comfort of rooms with flat-screen TVs, satellite channels, and scenic views of the mountains or garden.
Convenient Amenities: Benefit from free WiFi, 24-hour front desk service, and complimentary toiletries for a hassle-free stay.
Ideal Location: Explore nearby attractions like Costanera Center and Chilean National Museum of Fine Arts, with Santiago International Airport just a short drive away.
Experience the perfect blend of luxury and convenience at Ladera Hotel. Book now for an unforgettable stay!
LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.
To use the spa service, jars on the terrace or massages, it is necessary to book in advance. Limited places.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Excelente localização, café da manhã e conforto.
Infelizmente, ao chegarmos de madrugada, o funcionário que estava na recepção tentou nos cobrar taxas que, posteriormente, descobrimos que não existiam. A tentativa aconteceu duas vezes.
Provavelmente, por se tratar de turistas que não dominam o idioma local, ele acreditou que não perceberíamos a situação e conseguiria aplicar o golpe. Achei a atitude extremamente desonesta e desagradável.
Las habitaciones y el restaurante
Nada
Cute modern rooms. And very close proximity to great restaurants and shops. And tourist attractions
Comodidad, seguridad y cercanía a los espacios públicos y turísticos.
Considero poco adecuado que únicamente se ofrezca agua embotellada y café de cortesía durante la primera noche en la habitación y que, posteriormente, estos productos sean cobrados, especialmente cuando la estadía es de ocho días. A mi criterio, este debería ser un servicio de cortesía incluido durante toda la permanencia del huésped.
Adicionalmente, en dos ocasiones encontramos toallas que no estaban acordes con el estándar y la categoría del hotel. Algunas se encontraban considerablemente deterioradas, con un aspecto muy desgastado y prácticamente para ser descartadas. Considero importante revisar este aspecto, ya que detalles como estos afectan directamente la percepción de calidad y el nivel de servicio que espera un huésped.
La ubicacion fue muy buena, pude ir caminando al parque y hacer la excursion del cerro san cristobal. Accesos ideales.
El hotel es muy caro por lo que ofrece, el wifi de mala calidad. La cama es super incomoda y le faltaba la sabana de abajo ( solo tenia 1 sabana superior y la doblaron como si fuera la inferior. Adicionalmente en la habitacion que nos toco Las luces parpadeaban, funcionaban pesimo. La higiene del lugar es bastante regular, dejaron una bandeja con alimentos y bebidas en la puerta de la habitacion desde las 14 PM hasta las 3 M, momento en el que se dignaron a traerme la sabana faltante. Adjunto foto de las sabanas faltantes y de la bandeja tirada en el pasillo siendo las 22 PM
Quarto espaçoso e localização ótima.
Gostei de tudo
Da estrutura do hotel.
Do café da manhã, básico demais e horário do jantar. Em alta temporada não ter jantar a partir das 22h é péssimo.
The breakfast was excellent and the staff were superb. They helped with all our enquiries and were really friendly. The location was perfect for what we needed, close to the parks and restaurants.
Our bed had a problem the first night but the staff fixed it immediately.
Hotel ubicado en un barrio tranquilo. Habitación espaciosa y cama muy cómoda. Instalaciones acogedoras. Nos recibieron sin ningún problema compras que hicimos por internet. Personal de recepción amable.
Si bien tenían una cafetera Lavazza en la habitación, sólo dejaron cápsulas de cortesía para el primer día, si bien se podían comprar en el establecimiento por 2.000 pesos chilenos c/u. No disponían de pava elécrica en la habitación.
The staff is friendly, the room is great, and the location is also good, with many attractions just a short Uber ride away.
The room's lighting could be a bit better. I found it a little too dark.
Excelente localização e excelente atendimento. Pessoas muito cordiais.
O café da manhã é bem fresco apesar de não ter muita variedade.
Meu quarto não tinha escrivaninha nem cadeira. Isso me fez um pouco de falta. Entretanto, é possível usar as mesas e cadeiras do bar e restaurante.
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