Ladera Boutique Hotel

Hotels
9.2 (1462 reviews)
Los Araucanos 2021, Providencia , Santiago , cl

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Issues with cleanliness
Food options could be improved

Categories

Cleanliness
8.51
Some reviews mentioned issues with cleanliness, indicating room for improvement.
Service
9.48
Overall positive feedback about staff; however, one instance of unhelpfulness was noted.
Location
10
Consistently praised for its excellent location near amenities.
Room Quality
8.97
Generally comfortable and spacious rooms with good amenities.
Amenities
9
Amenities like the rooftop pool were well-received, though some maintenance was lacking.
Value for Money
9.46
Guests felt it was a good value considering the overall experience.
Food and Beverage
8.51
Breakfast received mixed reviews; some options were lacking.
Overall Experience
9.69
Overall positive experience cited by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:18

Property Description

Stunning Views and Modern Comforts

Luxurious Rooms: Enjoy the comfort of rooms with flat-screen TVs, satellite channels, and scenic views of the mountains or garden.

Convenient Amenities: Benefit from free WiFi, 24-hour front desk service, and complimentary toiletries for a hassle-free stay.

Ideal Location: Explore nearby attractions like Costanera Center and Chilean National Museum of Fine Arts, with Santiago International Airport just a short drive away.

Experience the perfect blend of luxury and convenience at Ladera Hotel. Book now for an unforgettable stay!

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.

To use the spa service, jars on the terrace or massages, it is necessary to book in advance. Limited places.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, Apr 1, 2026 until Wed, Sep 30, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$50 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1462 reviews
Cleanliness: 8.51
Service: 9.48
Location: 10
Room Quality: 8.97
Amenities: 9
Value for Money: 9.46
Food and Beverage: 8.51
Overall Experience: 9.69
A
Anne-Cathérine couple be
9
2026-03-21 via Nuitee
G
guillermo family_with_children ar
9
Pros:

Excelente ubicacion, cama comoda, buen desayuno, personal muy amable

Cons:

A la pileta en el sexto piso le faltaba limpieza

2026-03-19 via Nuitee
N
Nicole family_with_children cl
8
Cumple con lo básico. Spa muy rico.
Pros:

Perfecta ubicación si quieres poder ir caminando al cerro San Cristóbal, teleféricos, zoológico, Virgen, jardín Japonés, etc. Pocos pubs y restoranes cerca pero puedes cruzar el río caminando y llegas al corazón de Providencia. También hay bicicletas Uber a 2 cuadras para moverse fácil.
El Spa muy rico, sobretodo la ducha horizontal. La vista desde la piscina. Buena atención del personal.

Cons:

La cama que decía extragrande, eran dos colchones juntos y muy blandos. Se hacia un cráter al medio. En geberal todo muy limpio, pero tanto la ducha del baño, como el spa, necesiitan mantención en las griferías y siliconas que se cen con sarro, óxido y hongos. La piscina de la terraza estaba muy sucia. Faltaba ambiente en la terraza, alguna música, y la opción de pedir algo oara tomar. Las reposeras duras sin colchoneta.

2026-03-19 via Nuitee
M
Marisol couple cl
6
Pros:

Buena habitación , cama cómoda. Buen desayuno.
Terraza con linda vista.

Cons:

La terraza del hotel es linda, tiene buena vista a la ciudad, Sin embargo, no hay personal que atienda, lo que la hacía ver descuidada y abandonada. Además, la piscina estaba sucia con tierra en el fondo.
Contraté 2 masajes de media hora cada uno en el spa pero finalmente me atendieron en la habitación y nunca me avisaron. de ese cambio.

2026-03-18 via Nuitee
Érika Luz family_with_children br
8
Localização maravilhosa
Pros:

Localização perfeitaaa!!!

Cons:

Manutenção do quarto. Mas trocaram nosso quarto após nossa reclamação

2026-03-18 via Nuitee
E
Erick Hurtado family_with_children cl
3
Pros:

Tiene una roof top.bonita

Cons:

Habitacion mal aseada, pocas toallas..baño incomodo, poco personal, desayino.poco variado

2026-03-16 via Nuitee
G
gloria family_with_children cl
5
Pros:

La piscina lo unico inclusivo del hotel

Cons:

Entradas pequeñas, no pude entrar sola al baño de la habitacion. malas opciones de almuerzo, piscina sucia, almohadas con manchas, no disponible ni sausa ni cena dentro del horario establecido

2026-03-16 via Nuitee
B
Barbara couple no
10
Es nuestro hotel favorito y volvemos cada año. Esta vez olvidamos un traje de baño de hombre color verde. Si lo encontra
Pros:

Amamos la piscina en el techo

2026-03-16 via Nuitee
B
Barbara couple no
10
Nuestro hotel favorito. El servicio muy bueno por eso volvemos todos los años. Olvidamos un traje de baño verde de hombr
Pros:

Nos encanta la piscina en el techo

2026-03-16 via Nuitee
M
Martina couple cl
10
Excelente hotel
Pros:

Limpio, muy completo el servico buena ubicacion

Cons:

Poco lugar para dejar las codas en el baño

2026-03-15 via Nuitee
P
Paulina couple cl
10
excelente
Pros:

nos gusto mucho la atencion. muy amables. viajamos con nuestro hijo de 1 año y fueron muy preocupados con el.

Cons:

que el restaurant no abriera en la noche

2026-03-14 via Nuitee
D
Dafne couple cl
4
Decepcionante
Pros:

Nada

Cons:

La atención, el desayuno pobre y sin reposición

2026-03-10 via Nuitee
J
Justi couple es
9
Pros:

Nos gusta mucho la ubicación, sobre todo

2026-03-09 via Nuitee
M
Maria Belen family_with_children de
9
Buena zona en Santiago.
Pros:

Todo: elnpersonal muy amable y siempre ayudando.
La habitación era preciosa, con vistss al Sky costanera. Buena ubicación en una zona tranquila y muy bonita.

Cons:

El desayuno podría tener más fruta.

2026-03-07 via Nuitee
J
Ju couple br
10
Perfeita
Pros:

Tudo!!! Desde o check in, quarto maravilhoso, localização excelente, funcionarios solicitos!!!

2026-03-06 via Nuitee
T
Timothy couple ba
8
Comfortable and spacious rooms with nice staff. Spa isn’t that great
Pros:

Nice staff. Comfortable and spacious rooms

Cons:

The spa wasnt very clean. The hot tub wasnt hot. Overall the spa centre was mediocre at best.

2026-03-06 via Nuitee
J
Julio couple cl
9
Escapada romántica
Pros:

La habitación era muy confortable y muy bien decorada. El aire acondicionado funcionaba perfecto. Muy buena ubicación y el personal muy amable. El desayuno increíble.

Cons:

Al menos para ser verano la piscina debería tener más reposeras para poder tomar el sol.

2026-03-05 via Nuitee
G
Gustavo family_with_children cl
9
Pros:

Spa

Cons:

Las sábanas de la cama se salían solas, muy cortas

2026-03-05 via Nuitee
D
Den Braasem couple nl
9
Goede uitvalbasis
Pros:

Locatie en service

Cons:

Eerder in de kamer

2026-03-03 via Nuitee
A
Azzedine solo_traveller ch
10
angenehmer Aufenthalt
Pros:

Design, Freundlichkeit des Personals

2026-03-01 via Nuitee