Fairfield Inn & Suites by Marriott Eau Claire/Chippewa Falls

Hotels
Fairfield Inn
9.5 (271 reviews)
1666 Princeton Crossing , Eau Claire , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Great breakfast
Convenient location
Cons:
Bedbugs in one room
Uncomfortable mattress
No hot tub

Categories

Cleanliness
8.83
While most reviews mentioned clean facilities, specific issues with bedbugs impacted the score.
Service
9.8
Multiple reviews praised the friendly and helpful staff.
Location
9.84
Convenient access noted in several reviews.
Room Quality
9.29
Rooms were described as clean and spacious, with some mentions of comfort issues.
Amenities
8.82
While decent amenities were mentioned, lack of hot tub and some complaints affected the score.
Value for Money
9.78
Many reviews highlighted the hotel's good value and breakfast offerings.
Food and Beverage
9.83
Breakfast received positive mentions with diverse options.
Overall Experience
9.8
Generally positive experiences shared, despite a few negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:25

Property Description

Modern Comfort and Convenience

Free Bikes and Shared Lounge
Explore Eau Claire effortlessly with our complimentary bikes and unwind in our inviting shared lounge after a day of adventure.

24-Hour Front Desk and Free WiFi
Our attentive staff is available round the clock to assist you, and stay connected with loved ones using our high-speed WiFi, accessible throughout the property.

Convenient Location
Discover nearby attractions like Colfax Railroad Museum and University of Wisconsin-Stout, making your stay with us both convenient and enriching.

Book now at Fairfield Inn & Suites by Marriott Eau Claire/Chippewa Falls for a memorable and seamless experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAU

Location

Guest Reviews

9.5
Based on 271 reviews
Cleanliness: 8.83
Service: 9.8
Location: 9.84
Room Quality: 9.29
Amenities: 8.82
Value for Money: 9.78
Food and Beverage: 9.83
Overall Experience: 9.8
K
Kathryn couple us
9
2026-08-10 via Nuitee
J
JOSEPHINE family_with_children us
10
Pros:

Beds very comfortable. Loved the room darkening shades fantastic full breakfast and friendly helpful staff especially dan at the front desk. Fulfilled room request perfectly.

Cons:

Everything was great.

2026-08-04 via Nuitee
M
Michael couple us
9
2026-07-20 via Nuitee
B
Beth family_with_children us
10
2026-07-13 via Nuitee
A
Andersen couple us
10
2026-06-22 via Nuitee
K
Kavanaugh solo_traveller us
9
Pros:

A very clean and comfortable room. The bed was great. We are seniors, so the walk-in shower was a real plus. The bathroom very nice. Breakfast buffet was very nice, also.

Cons:

The only improvement I would suggest for us would be to have a raised toilet.

2026-06-17 via Nuitee
P
Patty couple us
10
2026-06-16 via Nuitee
S
Sheila solo_traveller us
8
Pros:

Close proximity to my niece.

Cons:

The aggi g bed n the middle.

2026-06-13 via Nuitee
W
William couple us
10
2026-06-11 via Nuitee
W
William couple us
10
Pros:

Clean easy access and fair price. Staff was helpful and courteous.

2026-06-04 via Nuitee
M
Mike solo_traveller us
10
2026-06-01 via Nuitee
C
Charles solo_traveller us
10
Pros:

Clean room. Friendly staff.

2026-05-28 via Nuitee
L
Lynn solo_traveller us
10
2026-05-27 via Nuitee
C
Cindy couple us
10
Great
Pros:

Where it’s located

Cons:

Breakfast the eggs are disgusting. They are powdered and nasty.

2026-05-26 via Nuitee
K
Kelly extended_group us
10
Will definitely be back when in the area again
Pros:

Staff was incredibly friendly and accommodating. Hotel was very clean and breakfast amenities were great with lots of room to sit. Coffee & tea were available all day. Housekeeping went out of their way to tend to our needs. Although we didn't get to use, the gym & pool also seemed very nice. This may seem trivial, but the elevators were fast enough that popping down to the lobby for something wasn't a big deal.

Cons:

Can't say I found the bed to be very comfortable, but that's personal to each person and I rarely sleep well away from home. The only real issue we had is when arriving for check-in, I chose to use a different card for payment than what was used to hold the reservation. It wasn't until I got home 5 days later that I saw both cards had been charged for my stay. I guess the system automatically processed the first card, but the person at the front desk saw it and immediately processed a refund. Unfortunately that can take up to a week to refund. It all worked out, but it would have been nice if he had told me about it while I was standing there instead of me finding out on my own days later.

2026-05-23 via Nuitee
S
Scott couple us
9
Nice place to stay
Pros:

Spacious clean rooms. Decent breakfast

Cons:

Shower head was clogged and didn’t function properly

2026-05-21 via Nuitee
B
Brenda solo_traveller us
10
2026-05-18 via Nuitee
T
Terri solo_traveller us
5
2026-05-16 via Nuitee
V
Victoria extended_group us
10
2026-05-08 via Nuitee
B
Bruce solo_traveller us
9
2026-05-07 via Nuitee