Hôtel Must – Aéroport de Québec par JARO

Hotels
Jaro
8.4 (207 reviews)
1345 route de l'Aéroport, L'Ancienne-Lorette, Quebec, G2G 1G5 , L'Ancienne-Lorette , CA

Facilities

Free breakfast
Fitness facilities
Express check-out
Fireplace in lobby
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Breakfast could be better
Long elevator waits

Categories

Cleanliness
8.36
Generally clean but needs small renovations.
Service
8.53
Staff were friendly and responsive.
Location
8.67
Convenient location close to the airport.
Room Quality
8.42
Comfortable room but some issues with lighting.
Amenities
8.35
Basic amenities available, but improvement needed in elevators.
Value for Money
8.41
Decent value but can improve on breakfast quality.
Food and Beverage
8.06
Breakfast options were disappointing.
Overall Experience
8.43
Overall positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:09

Property Description

Luxurious Amenities

Indulge in the indoor pool, spa tub, and fitness center. Enjoy the complimentary continental breakfast and dine at the on-site restaurant with a bar/lounge.

Convenient Features

Benefit from complimentary Wi-Fi, concierge services, and business center. Enjoy the cozy fireplace in the lobby and make use of room service.

Ideal Location

Located near popular attractions like Carie Factory Amusement Center and Recreofun Amusement Centre, this hotel in the business district is perfect for both leisure and business travelers.

Ready to experience luxury and comfort at Hôtel Must – Quebec City Airport? Book your stay now!

Important information:

  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

8.4
Based on 207 reviews
Cleanliness: 8.36
Service: 8.53
Location: 8.67
Room Quality: 8.42
Amenities: 8.35
Value for Money: 8.41
Food and Beverage: 8.06
Overall Experience: 8.43
S
Simanga family_with_children
8
Pros:

The studio unit was great option for my family of 5. It was very clean and moden. It just needs small renovations, e.g. there are scratched furniture walls etc. What I didn't like though was the breakfast. We were fed cold boiled eggs, no sausages, no scramble egg. The fruit salad was canned fruits. The pancakes seemed to have been bought from costco and warmed up for us. Please do somethng about this breakfast or have a price option with no brekafast.

2025-10-12 via Nuitee
F
Francois
10
Pros:

All good

2025-10-09 via Nuitee
L
Louise family
10
Pros:

Very good breakfast and a large room.

2025-10-08 via Nuitee
N
Niena partner
8
Pros:

I enjoyed my stay. The room layout was pretty interesting. While laying in bed you can see your partner having a shower through a glass wall
You have to keep your key card in a slot next to the door to keep the lights activated
Lots of restaurant options around

My only bad review I’ll say for this place was there was only one elevator running at the time of my stay. So you would hop on and there would be a lot of up and down movement from the elevator trying to grab everyone before heading to the main floor

2025-10-07 via Nuitee
C
Cloé
4
Meh
Pros:

room was pretty but the bed was hard as a rock. Had to wait forever for elevator and the breakfast was mid. The water quality wasn’t great and the only bar is the boston pizza. The location was great and staff was nice but poor service.

2025-10-07 via Nuitee
J
Joseph
4
Pros:

Only one elevator which made for long waits. Only two pillows in the room. Did not like the shower design. Breakfast was very average. Wasn’t impressed overall.

2025-10-06 via Nuitee
F
Francesco
10
Pros:

Comfortable and clean as always

2025-10-05 via Nuitee
F
Franco
10
Pros:

Comfortable room with nice space….
Comfy bed etc
Not my first time and not my last

2025-10-05 via Nuitee
I
Isabelle
8
Pros:

Breakfast 3/5

2025-10-04 via Nuitee
E
Emmanuel
10
Pros:

I liked that they had vegan options for breakfast. Staff very professional. Rooms were awesome

2025-10-01 via Nuitee
C
Carl family
10
Pros:

Prêt des petites artères pas de trafic

2025-09-30 via Nuitee
M
Mirella
10
Pros:

The hotel was clean and lots of food options for breakfast. It was also very convenient being close to the airport

2025-09-30 via Nuitee
C
Christina family
8
Pros:

Room was clean, comfortable
But the breakfast was cold/stale. Still had to go somewhere else and spend $20 on breakfast which was disappointing.
Location was ok.

2025-09-30 via Nuitee
K
Kaitlin family
10
Pros:

Great for families, convenient location to the airport.

2025-09-30 via Nuitee
L
Laurent
10
Pros:

Staffs there are very friendly

2025-09-30 via Nuitee
V
Valérie
2
Pros:

Shower realy not safe with my physical condition

2025-09-30 via Nuitee
A
Alain
6
Pros:

Besoin d’un peu de fraîcheur…. L’emplacement souffre d’un manque d’amour

2025-09-29 via Nuitee
C
Christine family
8
Pros:

Pillows for main bed kept in a drawer (odd?) and no pillows for Murphy bed. When informed staff were quick to provide pillows. Complimentary breakfast was substantial and delicious but very crowded. But it was a Sunday morning.

2025-09-29 via Nuitee
P
pascal
8
Pros:

Le personnel étais très bien

2025-09-28 via Nuitee
L
Lina
8
Pros:

Tout était bien.

2025-09-27 via Nuitee