Hôtel Québec Inn par JARO

Hotels
7.8 (3590 reviews)
7175, Boulevard Wilfrid-Hamel Ouest , Quebec City , ca

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Good location
Nice food
Comfortable beds
Cons:
Cleanliness issues
Cold pool
Staff/Service complaints

Categories

Cleanliness
6.69
Guests reported issues with cleanliness, including dirty dishes and unkempt rooms.
Service
8.66
Service was rated as standard quality, though there were occasional complaints about staff behavior.
Location
8.7
The location is central and well-rated by guests.
Room Quality
7.15
Rooms were reported to have issues such as noise, temperature control, and lack of amenities.
Amenities
7.18
Amenities were available, but issues with the pool temperature and lack of towels were mentioned.
Value for Money
8.14
Generally regarded as a good value for a short stay despite some shortcomings.
Food and Beverage
8.19
Quality of food was rated positively by several guests.
Overall Experience
7.66
Guests had mixed experiences, noting both positives and various areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 14:25

Property Description

Luxurious Amenities
Hôtel Québec Inn offers a range of luxurious amenities including an indoor pool, terrace, and on-site restaurant. Guests can unwind and relax in style during their stay.

Entertainment Options
From table tennis to billiards, Hôtel Québec Inn provides various entertainment options for guests to enjoy. There's never a dull moment at this vibrant hotel.

Convenience and Comfort
With free WiFi, a 24-hour front desk, and private parking, Hôtel Québec Inn ensures convenience and comfort for all guests. Experience top-notch hospitality and service throughout your visit.

Book your stay at Hôtel Québec Inn now and indulge in a luxurious and entertaining experience unlike any other.

Important information:

Please note that for bookings of more than 6 rooms, different conditions will apply. Please contact property for details.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CAD 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for CAD 10 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for CAD 25 per person per night when using an existing bed.
    Children up to and including 12 years old stay for CAD 10 per person per night when using an available extra bed.
    People 13 years old and over stay for CAD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3590 reviews
Cleanliness: 6.69
Service: 8.66
Location: 8.7
Room Quality: 7.15
Amenities: 7.18
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 7.66
M
Marleine couple ca
10
On a passer une très belle journée et une belle soirée
2026-06-05 via Nuitee
J
Joannie couple ca
7
Pros:

Le côté nature à l’intérieur du bâtiment est merveilleux! La vu des chambres sur la piscine intérieure est parfaite. Le personnel était souriant et à l’écoute.

Cons:

Les oreillers étaient mottoneux et il n’y en avait que 2 (la plupart des hôtels en ont en surplus dans le garde-robes, mais pas cet hotêl). La luminosité dans la chambre était insuffisante. Même lorsque toutes les lumières étaient allumées, on ne voyait pas bien, même dans la salle de bains. Les jeux de l’arcade étaient pour la plupart hors d’usage, incluant les 2 tables de billard.

2026-06-05 via Nuitee
G
Geneviève couple ca
8
24h tropical sans prendre l'avion
Pros:

Magnifique, on se sent rapidement en vacance, sauf que la piscine était vide, m'ai l'ambiance tropical fait sont effet.

Cons:

Aviser au moment de la réservation les équipements hors service.

2026-06-05 via Nuitee
M
Molyanne family_with_children ca
10
2026-06-02 via Nuitee
G
Guy solo_traveller ca
6
L'attrait est la serre, mais la piscine en rénovation. Aucune réduction pour cet inconvénient.
Pros:

Normalement très confortable, j'aime me retrouver sur la galerie dans la serre.

Cons:

Hôtel vieillissant. Portes des couloirs égratignées. J'y allait pour la piscine, mais elle était en rénovation. Au moins, il y avait la galerie, mais trop de bruit des ouvriers de la piscine. Aucune réduction.

2026-06-02 via Nuitee
A
Aimy solo_traveller ca
9
2026-06-02 via Nuitee
L
laliberte solo_traveller ca
10
Pros:

L'accueil le service

Cons:

Rien

2026-06-01 via Nuitee
N
Normand family_with_children ca
10
Pros:

chambre a la hauteur de mes attentes, restaurant super bon et super service

2026-06-01 via Nuitee
Y
Yannick couple ca
8
Pros:

chambre

Cons:

pisicine ferme tôt..

2026-06-01 via Nuitee
W
William couple ca
10
Confortable
Pros:

Tout vraiment cool

Cons:

Rien

2026-05-31 via Nuitee
M
Mary couple ca
7
Comfortable and clean location not far from airport with nice pool and hot tub in amusing decor. On site restaurant and
Pros:

Polite and courteous staff. Easy location with respect to Airport. Pool and hot tub. Nice room and amenities in room. Clean throughout! Loved the nod to different international architectural styles in the Pool Area (on the walls above the hotel rooms). Ease of parking near our room.

Cons:

Our sliding glass door did not lock. Huge problem re safety and security. Staff person was helpful but only had àn “intermediate” solution given it was evening.

Bottom line: À door that does not lock securely is unacceptable in à hotel of any kind. (As à Canadian À short term solution of a hockey stick shaft that was cut to the exact length would have been acceptable. They are sturdy, solid and often used. Suggest JARO acquires some as a back up to your inadequate bars. At home I have a one length suspended bar like yours, and two locking stops in the sill of the door for air flow and additional security. Suggest that this might be another option to secure your doors).

Bathroom soap dispensers in shower - 1) apparently the shampoo and conditioner covers on the shower dispensers were reversed - (for the shampoo and the conditioner !!!! We think.). 2) the font size on the dispensers is very small so they are hard to read in the first place let one trying to figure out why the shampoo is not lathering up!)

Pool Opening times: please correct the pool opening times on your web site. We made decisions on arrival time based on your website times. Please consider leaving the pool open for a half hour to an hour for adults only (say 9 pm to 10 pm). There were many children in the pool and it was impossible to swim!

Bar Refrigerator - freezer not available in our refrigerator- although I was able to use the ice machine and have ice for our cooler instead of overnight freezing my own ice packs. In the end all was good!

BTW, Could have sworn I had tried to book one of the Jaro’s on Laurier in Ste Foy. (Didn’t check my receipt carefully re location or I might have not been surprised by location on day of check in). Hope this isn’t a Booking or a JARO way to allocate hotel space across properties. On my side I’ll be more careful from now on when booking a hotel that has many hotels in the same city.

2026-05-31 via Nuitee
J
Javier couple ca
10
Acogedor
Pros:

El personal muy profesional y se nota que tienen en cuenta hasta los más pequeños detalles para cuidar de su hotel!

2026-05-31 via Nuitee
S
Sophie solo_traveller ca
7
Pros:

Le restaurant tres bien côté deco et service tres bien

Cons:

Spa l'eau pas assez claire et laisse une hodeur sur la peau..la piscine ouvre pas asser de bonheur pour profiter de la piscine tu doit acheter un des hrs supplémentaire car l'arrivée est tardive

2026-05-31 via Nuitee
A
Alexandra couple ca
9
Would stay there again!
Pros:

Beautiful with all the plants and fish, Staff was really nice.

Cons:

Bathrooms need a little uptade, lots of cracked tiles and shower head leaks.

2026-05-31 via Nuitee
D
Daniel couple ca
9
2026-05-30 via Nuitee
O
Olivier solo_traveller ca
8
2026-05-29 via Nuitee
A
Agatha family_with_children ca
10
Absolument incroyable!
Pros:

J’adore vivre un beau moment dans le meilleur hôtel au Québec. C’est toujours une beauté sans pareille. Un gros merci!

Cons:

Le service, les chambres, la piscine. C’est comme si tu t’es arrêté une nuit ou une fin de semaine sur une île tropicale.

2026-05-29 via Nuitee
M
Manon couple ca
3
Cons:

Tjs pas reçu le $100 de dépôt 😡

2026-05-29 via Nuitee
L
Laurie family_with_children ca
5
2026-05-28 via Nuitee
M
Martin couple ca
9
2026-05-28 via Nuitee