L'Hôtel Québec par JARO

Hotels
8.1 (3068 reviews)
3115 avenue des Hotel , Quebec City , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Family-friendly activities
Great food quality
Cons:
Cleanliness issues in rooms
High price value perception

Categories

Cleanliness
7.41
Some issues with room cleanliness were noted, such as a room with a moldy smell and a clogged sink.
Service
8.88
Overall, the service was described as warm and welcoming, with staff accommodating guests' needs.
Location
8.42
The location was convenient, though external roadworks caused some inconvenience.
Room Quality
7.67
Rooms were described as tight, and there were mentions of issues with the TV; however, other positive aspects were highlighted.
Amenities
8.4
The pool, activities for children, and variety of offerings were positively noted.
Value for Money
7.36
While many amenities were appreciated, the overall cost was viewed as high relative to other options.
Food and Beverage
8.61
Food quality, both at buffets and in restaurants, was received positively.
Overall Experience
8.08
Guests generally enjoyed their stay, highlighting family-friendly aspects but noting some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:33

Property Description

Luxurious Indoor Pool and Hot Tub
LHotel Québec, located steps away from Parc Aquarium du Quebec, offers a relaxing experience with its indoor pool and hot tub. Unwind after a day of exploring the city in style.

Modern Amenities and Comfort
Each room at LHotel Québec is equipped with air conditioning, a flat-screen TV, and a coffee machine. The private bathrooms feature complimentary toiletries and a hair dryer, ensuring a comfortable stay for all guests.

Convenient Location and Free Parking
Situated in Quebec City, the hotel offers easy access to Grande Allee and Battlefields Park Parc des Champs de Bataille. With free WiFi and private parking on site, your stay at LHotel Québec is both convenient and stress-free.

Book your stay at LHotel Québec now and indulge in luxury and comfort during your visit to Quebec City.

Important information:

Please note, children under 3 stay free of charge. Any older children are charged CAD 20 per night.

Please note that for bookings of more than 6 rooms, different conditions will apply. Please contact property for details.

Housekeeping during your stay: Because of limited personnel and to provide you with a quality service, we are bound to adjust the housekeeping service in your room during your stay.

For stays of 2 nights or less: No housekeeping will be done during your stay. For all special requests, please contact the front desk.
For stays of 3 nights or more: After the 2nd night, we change the towels, empty the trash and the coffee machine. After the 4th night, a complete housekeeping of the room is provided.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CAD 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for CAD 15 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for CAD 25 per person per night when using an existing bed.
    Children up to and including 2 years old stay for CAD 10 per person per night when using an available extra bed.
    Children from 3 years old to 12 years old stay for CAD 23 per person per night when using an available extra bed.
    People 13 years old and over stay for CAD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 3068 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.42
Room Quality: 7.67
Amenities: 8.4
Value for Money: 7.36
Food and Beverage: 8.61
Overall Experience: 8.08
A
André • family_with_children • ca
8
Ce fût un beau week-end
Pros:

Très bien le resto bon service déjeuner ou dîner souper tres bon personnel

Cons:

Stationnement un peu plus large

2026-06-06 • via Nuitee
A
aida • family_with_children • ca
10
It is really good for kids
Pros:

Everything

Cons:

Nothing

2026-06-06 • via Nuitee
M
Mysh • family_with_children • ca
1
2026-06-05 • via Nuitee
L
Lisa • couple • ca
10
2026-06-05 • via Nuitee
C
Claveau • couple • ca
5
2026-06-04 • via Nuitee
P
Parinaz • family_with_children • us
8
2026-06-04 • via Nuitee
J
Jonathan • solo_traveller • ca
5
Notre séjour trop chere pour ce que c etait !!!
Pros:

Le personnel a l accueil et au restaurant était très professionnelles , très gentils !!

Cons:

La piscine etait en mauvais états, mes emfants se sont couper les pieds a plusieurs reprises du au dalles qui décollait au fond de la piscine !!
Les jeux gonflable n était pas souvent en marche !
Beaucoup de jeux a l arcade en mauvais états voir pas fonctionnel dutout !
Service aux chambres pratiquement inexistant !
Et le dernier je sais que ce n est pas de leur ressort mais les travaux sur le boulevard font que l établissement n est pas facile a rejoindre et pour la marche avec une pousette se trouve a etre très compliqué !

2026-06-02 • via Nuitee
A
Alexandra • family_with_children • ca
8
Belle fin de semaine avec mon garçons
Pros:

Les installations pour enfants

Cons:

Pas de bon café !!! Sa prend une vrai machine à café au restaurant pour faire cappuccino et latté pour les parents !

2026-06-01 • via Nuitee
K
Kristina • family_with_children • ca
7
2026-06-01 • via Nuitee
L
Lori • family_with_children • ca
9
Pros:

everything was lovely. we enjoyed our swim and the accompanying musical group.

Cons:

i asked for a cot in the room for my granddaughter but was told "no". i did not understand why this was not possible.

2026-06-01 • via Nuitee
R
Roxane • family_with_children • ca
10
Tout était parfait mais les buffet dispendieux
Pros:

La facilité d’accès, les enfants pouvaient se promener aisément

Cons:

J’aurais aimé que le buffet du déjeuner soit inclus dans le prix

2026-06-01 • via Nuitee
T
Tomy • family_with_children • ca
9
2026-06-01 • via Nuitee
O
Oleinikov • family_with_children • ca
9
2026-06-01 • via Nuitee
V
Vincent Iglesias • solo_traveller • ca
10
2026-06-01 • via Nuitee
J
Joannie • family_with_children • ca
5
Pros:

Le température de l'eau de la piscine est très confortable. La possibilité au déjeuner d'avoir sur la même facture un menu à la carte et le buffet.

Cons:

Insonorisation des chambres, la paume de douche et le confort des oreillers.

2026-06-01 • via Nuitee
P
Pigeon • solo_traveller • ca
8
2026-06-01 • via Nuitee
M
Melanie • solo_traveller • ca
10
Pros:

Le nombre activités qui a a faire dans hotel wow les enfant on tripper et redemande d y aller car on a pas eu temps de tout faire car on et rester une nuit

Cons:

Tout aimer hotel super propre très belle chambre beaucoup activités pour les enfants

2026-05-31 • via Nuitee
C
Cournoyer • solo_traveller • ca
3
2026-05-31 • via Nuitee
L
Lambert • solo_traveller • ca
10
Satisfait
Pros:

Excellent service

Cons:

Rien

2026-05-31 • via Nuitee
J
Josue • family_with_children • ca
7
2026-05-30 • via Nuitee