L'Hôtel Québec par JARO

Hotels
8.1 (3431 reviews)
3115 avenue des Hotel , Quebec City , CA
+1 418-658-5120

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Family-friendly activities
Great food quality
Cons:
Cleanliness issues in rooms
High price value perception

Categories

Cleanliness
7.41
Some issues with room cleanliness were noted, such as a room with a moldy smell and a clogged sink.
Service
8.88
Overall, the service was described as warm and welcoming, with staff accommodating guests' needs.
Location
8.42
The location was convenient, though external roadworks caused some inconvenience.
Room Quality
7.67
Rooms were described as tight, and there were mentions of issues with the TV; however, other positive aspects were highlighted.
Amenities
8.4
The pool, activities for children, and variety of offerings were positively noted.
Value for Money
7.36
While many amenities were appreciated, the overall cost was viewed as high relative to other options.
Food and Beverage
8.61
Food quality, both at buffets and in restaurants, was received positively.
Overall Experience
8.08
Guests generally enjoyed their stay, highlighting family-friendly aspects but noting some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:33

Property Description

Luxurious Indoor Pool and Hot Tub
LHotel Québec, located steps away from Parc Aquarium du Quebec, offers a relaxing experience with its indoor pool and hot tub. Unwind after a day of exploring the city in style.

Modern Amenities and Comfort
Each room at LHotel Québec is equipped with air conditioning, a flat-screen TV, and a coffee machine. The private bathrooms feature complimentary toiletries and a hair dryer, ensuring a comfortable stay for all guests.

Convenient Location and Free Parking
Situated in Quebec City, the hotel offers easy access to Grande Allee and Battlefields Park Parc des Champs de Bataille. With free WiFi and private parking on site, your stay at LHotel Québec is both convenient and stress-free.

Book your stay at LHotel Québec now and indulge in luxury and comfort during your visit to Quebec City.

Important information:

For non-prepaid stays, the property will place a $200 preauthorization hold per room per stay on the credit card used at the time of booking, within 72 hours prior to arrival. If the preauthorization fails, the property reserves the right to cancel the reservation without notice.

Charges per additional guest may apply and vary depending on the property’s policies.

A government-issued photo ID and a credit card to cover incidental charges are required upon arrival.

Any reservation for more than two rooms per night may be considered a group reservation. In such cases, deposit and cancellation policies different from those applied to individual reservations may apply.

Special requests are subject to availability at the time of check-in and may incur additional charges. Special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property features the following safety features: a smoke detector and a security system.

Please notify the property if you expect to arrive late.

Only registered guests are permitted in the guest rooms.

Please note that cultural norms and guest policies may vary by country and property. The policies listed here are set by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Location

Guest Reviews

8.1
Based on 3431 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.42
Room Quality: 7.67
Amenities: 8.4
Value for Money: 7.36
Food and Beverage: 8.61
Overall Experience: 8.08
S
Sarah • family_with_children • ca
7
2026-10-17 • via Nuitee
J
Julie • extended_group • fr
7
Pros:

La piscine, son jacuzzi, la taille des chambres, la possibilité de pouvoir se faire livrer les repas en chambre

Cons:

L'aspect vieillissant de l'hotel (murs abîmés, structures piscine rouillées, plantes mortes, etc) et l'absence de peignoirs/chaussons pour aller à la piscine. Ce devait être un très bel hôtel dans ses premières années de vie. Les travaux devant l'hôtel ne lui sont pas non plus favorables

2026-10-16 • via Nuitee
C
Chi • couple • ca
9
Pros:

easy access to highways and old town

2026-10-16 • via Nuitee
M
Marie • couple • ca
10
2026-10-16 • via Nuitee
T
Thieu • couple • us
7
Ok for families with children, but not for adult travelers.
Cons:

Lack of simple but necessary essentials like ice and water station

2026-10-16 • via Nuitee
B
Boulanger • extended_group • ca
9
Pros:

Très bel endroit

2026-10-15 • via Nuitee
K
Kritika • family_with_children • ca
10
2026-10-14 • via Nuitee
A
Adrien • family_with_children • ca
8
2026-10-13 • via Nuitee
S
Sonia • family_with_children • ca
8
Super hôtel pour les enfants
Pros:

Activité pour les enfants beaucoup d’activités les enfants ont pas le temps de s’ennuyer à chaque heure y’a une nouvelle activité

Cons:

Les chambres très propre mais commence à avoir besoin d un rafraîchissement de meuble et de deco plusieurs machine a l’acarde était brisée

2026-10-13 • via Nuitee
E
Edna • solo_traveller • nz
9
Highly recommended if you have a car.
Pros:

The resort like facilities.and reasonable food prices.

Cons:

Nothing.

2026-10-13 • via Nuitee
C
Clotilde • family_with_children • ca
8
Les jeunes enfants adorent !
Pros:

Toutes les activités pour les enfants!

Cons:

Il manquait de personnels pour encadrer certaines activités …
Les machines au sous sol devraient être changées, plus de la moitié sont brisées et on perds de l’argent à chaque fois …
C’est frustrant
Le spa a été fermé le matin car il manquait beaucoup de chlore… les tests auraient dû être fait le soir à la fermeture…

2026-10-13 • via Nuitee
J
Jean-Francois • couple • ca
9
2026-10-13 • via Nuitee
S
Steve • solo_traveller • ca
9
Pros:

Hôtel parfait pour un séjour en famille et notamment avec de jeunes enfants. Il y a des animations, gonflables, la piscine, un parc de jeux, une salle d' arcade.

Cons:

Comme dans beaucoup d' hôtels, l'insonorisation des chambres laisse à désirer, vous avez de grandes chances de vous faire réveiller par des cris d'enfants.

2026-10-13 • via Nuitee
A
Alexandre • couple • ca
10
2026-10-13 • via Nuitee
H
Hari Prasad • family_with_children • ca
10
Kids had a lot of fun
Pros:

I loved the activities they had for kids and the pool

2026-10-13 • via Nuitee
A
Alexandre • family_with_children • ca
9
2026-10-12 • via Nuitee
B
Billal • family_with_children • ca
8
Agréable
Pros:

L’ambiance, la piscine et le spa.

Cons:

Plein à craquer, nourriture cher pour son prix.

2026-10-12 • via Nuitee
L
Langlois • family_with_children • ca
6
Courte et pas bien dormi
Pros:

Le prix et la proximité de nos activités à Québec

Cons:

Un des lits avait un trou (défoncé) donc pas bien dormi. Avoir su qu’il y a avait beaucoup d’enfants en bas âge je n’aurais pas pris cet hôtel. Beaucoup de cri et de course dans les corridors et je comprends que c’est un hôtel familial mais il y a un minimum de respect dans les air commune où les activités ne se donnent pas. Je blâme pas juste l’établissement mais aussi les parents de ces enfants qui ne faisaient rien.

2026-10-12 • via Nuitee
Q
Quinn • family_with_children • ca
2
2026-10-12 • via Nuitee
J
Jerome • family_with_children • us
10
2026-10-11 • via Nuitee