L'Hôtel Québec par JARO

Hotels
8.1 (3232 reviews)
3115 avenue des Hotel , Quebec City , ca

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Family-friendly activities
Great food quality
Cons:
Cleanliness issues in rooms
High price value perception

Categories

Cleanliness
7.41
Some issues with room cleanliness were noted, such as a room with a moldy smell and a clogged sink.
Service
8.88
Overall, the service was described as warm and welcoming, with staff accommodating guests' needs.
Location
8.42
The location was convenient, though external roadworks caused some inconvenience.
Room Quality
7.67
Rooms were described as tight, and there were mentions of issues with the TV; however, other positive aspects were highlighted.
Amenities
8.4
The pool, activities for children, and variety of offerings were positively noted.
Value for Money
7.36
While many amenities were appreciated, the overall cost was viewed as high relative to other options.
Food and Beverage
8.61
Food quality, both at buffets and in restaurants, was received positively.
Overall Experience
8.08
Guests generally enjoyed their stay, highlighting family-friendly aspects but noting some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:33

Property Description

Luxurious Indoor Pool and Hot Tub
LHotel Québec, located steps away from Parc Aquarium du Quebec, offers a relaxing experience with its indoor pool and hot tub. Unwind after a day of exploring the city in style.

Modern Amenities and Comfort
Each room at LHotel Québec is equipped with air conditioning, a flat-screen TV, and a coffee machine. The private bathrooms feature complimentary toiletries and a hair dryer, ensuring a comfortable stay for all guests.

Convenient Location and Free Parking
Situated in Quebec City, the hotel offers easy access to Grande Allee and Battlefields Park Parc des Champs de Bataille. With free WiFi and private parking on site, your stay at LHotel Québec is both convenient and stress-free.

Book your stay at LHotel Québec now and indulge in luxury and comfort during your visit to Quebec City.

Important information:

Please note, children under 3 stay free of charge. Any older children are charged CAD 20 per night.

Please note that for bookings of more than 6 rooms, different conditions will apply. Please contact property for details.

Housekeeping during your stay: Because of limited personnel and to provide you with a quality service, we are bound to adjust the housekeeping service in your room during your stay.

For stays of 2 nights or less: No housekeeping will be done during your stay. For all special requests, please contact the front desk.
For stays of 3 nights or more: After the 2nd night, we change the towels, empty the trash and the coffee machine. After the 4th night, a complete housekeeping of the room is provided.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CAD 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for CAD 15 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for CAD 25 per person per night when using an existing bed.
    Children up to and including 2 years old stay for CAD 10 per person per night when using an available extra bed.
    Children from 3 years old to 12 years old stay for CAD 23 per person per night when using an available extra bed.
    People 13 years old and over stay for CAD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 3232 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.42
Room Quality: 7.67
Amenities: 8.4
Value for Money: 7.36
Food and Beverage: 8.61
Overall Experience: 8.08
D
Daouda • solo_traveller • ca
9
2026-07-18 • via Nuitee
A
Alexandra • solo_traveller • ca
7
Pros:

La piscine, les jeux, le restaurant, le lit etait tres confortable, mes enfants ont adorés

Cons:

Je trouve que le bruit lorsqu'on a une famille sur le coté jardin était fort et tard, il y avait beaucoup d'aspects de sécurité reliés au rénovation dont l'élévateur qui etait sans sécurité...beaucoup de risque a mon avis...Le bord de la piscine etait tres tres glissante. Pour les enfants c'est super, mais je ne recommande pas pour un couple ou des gens sans enfants.

2026-07-18 • via Nuitee
A
Anouchka • solo_traveller • ca
7
Pros:

The pool and the lunch

Cons:

The bathroom

2026-07-18 • via Nuitee
S
Sylvie • family_with_children • ca
10
Excellent emplacement/prix et activités
Pros:

Excellent hôtel pour famille activités journalières très variés et pour tout les âges 2-13 ans, emplacement excellent stationnement et WiFi gratuit, restaurant excellent à la carte et buffet très varie.

Cons:

Rien

2026-07-17 • via Nuitee
V
Valérie • family_with_children • ca
7
Bien mais sans plus.
Pros:

Les chambres étaient bien mais ça sentait l’humidité à cause de l’accès au jardin .

Cons:

La piscine , un produit à rendu le costume de bain de ma fille et le mien jaune. Le sien était neuf donc c’était fâchant . L’odeur d’humidité dans la chambre aussi.

2026-07-17 • via Nuitee
C
colleen • family_with_children • ca
10
Best hotel we stayed in
Pros:

Very kid friendly, great on site parking, accommodating to English speaking guest

Cons:

Looks like some construction happening

2026-07-17 • via Nuitee
T
Turcotte • solo_traveller • ca
10
Pros:

Le fait qu'il y avait des serviettes à disposition à la piscine

Cons:

Dans le mir de.la.salle.de.bain il y avait la tapisserie qui avait décollé comme s'il y avait eu un dégât d'eau

2026-07-17 • via Nuitee
K
Kimberley • family_with_children • ca
8
2026-07-17 • via Nuitee
D
Désormeaux • solo_traveller • ca
10
Pros:

Personnel accueillant, respectueux et patient. Très belle chambre confortable et un très beau terrain de jeux / piscine pour tous

2026-07-16 • via Nuitee
H
Henry • family_with_children • ca
9
Nice hotel for families with kids
Pros:

It’s perfect for families. There’s a ton of activities for the kids and that keeps them busy.

Cons:

Overall it was a nice experience.

2026-07-16 • via Nuitee
B
Barot • solo_traveller • us
10
2026-07-16 • via Nuitee
A
Anna • family_with_children • fr
7
2026-07-15 • via Nuitee
M
Marc • family_with_children • ca
8
2026-07-15 • via Nuitee
K
Karine • family_with_children • ca
8
2026-07-15 • via Nuitee
J
Julie • family_with_children • ca
10
Convivial et très familiale
Pros:

Les activité pour les enfant sont parfaite

Quand ont n’a un problème tout est réglé rapidement

Cons:

Les travaux qui ont lieu autour de l’hôtel
Un peu de variété au buffet déjeuner serait apprécié

2026-07-15 • via Nuitee
D
Doris • couple • ca
8
2026-07-15 • via Nuitee
J
Julie • solo_traveller • ca
8
Pros:

La section piscine.

Cons:

J avais demandé être a l étage et ma chambre était au rez-de-chaussée.

2026-07-15 • via Nuitee
T
TP • solo_traveller • ca
10
Pros:

More focused towards kids.

2026-07-15 • via Nuitee
L
Lisa • family_with_children • ca
3
Won’t be back
Pros:

Not much

Cons:

Pool is disgusting, front staff rude

2026-07-14 • via Nuitee
Y
Yasmina • family_with_children • fr
1
Hôtel usine, services décevants et prestations loin d’être à la hauteur du prix payé.
Pros:

Activité enfants mascotte, pour des enfants de -10 ans.

Cons:

Hôtel « usine » où tout est pensé pour pousser à la consommation, jusqu’au Wi-Fi haut débit qui est payant. Les chambres ne sont même pas faites tous les jours.

Au vu du prix que j’ai payé, le service n’est vraiment pas du tout à la hauteur de mes attentes. La piscine est beaucoup trop petite et constamment bondée. L’hôtel est principalement adapté aux familles avec de très jeunes enfants, moins de 8 ans… et encore.

Une vraie déception concernant le rapport qualité-prix.

2026-07-14 • via Nuitee