L'Hôtel Québec par JARO

Hotels
8.1 (2933 reviews)
3115 avenue des Hotel , Quebec City , ca

Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Family-friendly activities
Great food quality
Cons:
Cleanliness issues in rooms
High price value perception

Categories

Cleanliness
7.41
Some issues with room cleanliness were noted, such as a room with a moldy smell and a clogged sink.
Service
8.88
Overall, the service was described as warm and welcoming, with staff accommodating guests' needs.
Location
8.42
The location was convenient, though external roadworks caused some inconvenience.
Room Quality
7.67
Rooms were described as tight, and there were mentions of issues with the TV; however, other positive aspects were highlighted.
Amenities
8.4
The pool, activities for children, and variety of offerings were positively noted.
Value for Money
7.36
While many amenities were appreciated, the overall cost was viewed as high relative to other options.
Food and Beverage
8.61
Food quality, both at buffets and in restaurants, was received positively.
Overall Experience
8.08
Guests generally enjoyed their stay, highlighting family-friendly aspects but noting some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:33

Property Description

Luxurious Indoor Pool and Hot Tub
LHotel Québec, located steps away from Parc Aquarium du Quebec, offers a relaxing experience with its indoor pool and hot tub. Unwind after a day of exploring the city in style.

Modern Amenities and Comfort
Each room at LHotel Québec is equipped with air conditioning, a flat-screen TV, and a coffee machine. The private bathrooms feature complimentary toiletries and a hair dryer, ensuring a comfortable stay for all guests.

Convenient Location and Free Parking
Situated in Quebec City, the hotel offers easy access to Grande Allee and Battlefields Park Parc des Champs de Bataille. With free WiFi and private parking on site, your stay at LHotel Québec is both convenient and stress-free.

Book your stay at LHotel Québec now and indulge in luxury and comfort during your visit to Quebec City.

Important information:

Please note, children under 3 stay free of charge. Any older children are charged CAD 20 per night.

Please note that for bookings of more than 6 rooms, different conditions will apply. Please contact property for details.

Housekeeping during your stay: Because of limited personnel and to provide you with a quality service, we are bound to adjust the housekeeping service in your room during your stay.

For stays of 2 nights or less: No housekeeping will be done during your stay. For all special requests, please contact the front desk.
For stays of 3 nights or more: After the 2nd night, we change the towels, empty the trash and the coffee machine. After the 4th night, a complete housekeeping of the room is provided.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CAD 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for CAD 15 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for CAD 25 per person per night when using an existing bed.
    Children up to and including 2 years old stay for CAD 10 per person per night when using an available extra bed.
    Children from 3 years old to 12 years old stay for CAD 23 per person per night when using an available extra bed.
    People 13 years old and over stay for CAD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 2933 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.42
Room Quality: 7.67
Amenities: 8.4
Value for Money: 7.36
Food and Beverage: 8.61
Overall Experience: 8.08
L
Linda solo_traveller ca
10
2026-04-11 via Nuitee
M
Marlène couple ca
10
Très apprécié
Pros:

Nous avons été souper c'était très bon et le service est parfait

2026-04-11 via Nuitee
E
Elyse family_with_children ca
7
Pros:

Piscine

Cons:

Vieux, odeur dans escaliers et corridor, pas de déjeuner inclus,

2026-04-11 via Nuitee
S
Samar family_with_children ca
9
2026-04-11 via Nuitee
V
Val family_with_children ca
8
Moment agréable en famille quand même.
Pros:

Les chambres sont très belle. Le parking sous terrain est commode.

Cons:

L’eau étais un peut douteuse comme couleur. L’hotel est désuets ( le plafond de la salle de piscine avec la peinture qui tombent)

2026-04-11 via Nuitee
L
Lise solo_traveller ca
9
Agréable mais, l’hôtel est trop isolé.
Pros:

Le confort, propreté des lieux et la gentillesse du personnel. Le restaurant de l’hôtel est également très bien, bons plats.

Cons:

Cet hôtel est mal situé, isolé de tous les services.

2026-04-11 via Nuitee
G
Giovanni solo_traveller ca
9
2026-04-10 via Nuitee
O
oumenkhache solo_traveller ca
9
2026-04-10 via Nuitee
G
Gabriel family_with_children ca
9
Belle hôtel rapports qualité-prix
Pros:

Piscine, jeux pour enfant, proximité des restaurants, cuisine dans la chambre

Cons:

Confort des lits, coulage de douche

2026-04-10 via Nuitee
F
Fabiano family_with_children br
8
2026-04-10 via Nuitee
J
Jézabel family_with_children ca
10
Pros:

Chambre piscine jeux pour enfants, activités

Cons:

Les télévisions partout dans le restaurant quelle horreur, il y en a partout impossible piur mes jeunes enfants de ne pas regarder tout le long du repas.
Jamais réussi a faire fonctionner la cafetière de la chambre

2026-04-10 via Nuitee
M
marie solo_traveller ca
10
Pros:

Recetpion agréable piscine vraiment le fun pour les enfants

2026-04-10 via Nuitee
J
jean couple ca
7
Juste de passage
Pros:

C’est okay

Cons:

Beaucoup jeune qui courent dans les corridors

2026-04-09 via Nuitee
J
Joanna family_with_children ca
7
Great for kids stay, they absolutely love it
Pros:

Everything was very good

Cons:

All was very good

2026-04-08 via Nuitee
S
Samira Karimi family_with_children ca
9
2026-04-08 via Nuitee
P
Priscillia family_with_children ca
10
Un endroit idéal pour profiter en famille et se détendre
Pros:

J’ai été complètement charmée par la variété d’activités pour les enfants, les prestations musicales et tout le style vacances avec les palmiers, le petit bar au bord de la piscine et cette chaleur ambiante qui donne l’impression d’être transporté dans un resort tropical. L’eau de la piscine chauffée, l’arcade ouverte 24h/24, l’ambiance hyper chaleureuse et le personnel toujours souriant créent une atmosphère tellement agréable qu’on décroche instantanément. On se sent en vacances dès qu’on met un pied dans l’hôtel. Un séjour mémorable, dépaysant et tellement bien pensé pour les familles. J’y retournerai sans la moindre hésitation — c’est un vrai petit paradis!

Cons:

Rien à signaler tout était parfait

2026-04-07 via Nuitee
S
Servant family_with_children ca
10
Super
Pros:

Tout , très beau week-end en famille .

Cons:

Rien en particulier

2026-04-07 via Nuitee
C
Claudia family_with_children ca
10
Super
Pros:

Les activités pour les enfants

Cons:

Que sa sois plus chaud et l’eau de la piscine plus chaude

2026-04-07 via Nuitee
M
Michel family_with_children ca
10
2026-04-07 via Nuitee
Q
Quinn family_with_children ca
7
Cons:

pour une suite familiale pour 2 adultes et 4 enfants .je trouve que ce n'est pas adéquat faut de lit et d'espace .

2026-04-07 via Nuitee