Grand Dedem Hotel

Hotels
Independent
4.2 (29 reviews)
Merkez Mah. Balik yolu cad. No:2, Eskule Alis veris Merkezi Esenyurt, Istanbul, 34510 , Istanbul , TR

Pets allowed

Facilities

Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Wheelchair accessible
Free newspapers in lobby
Express check-out
Express check-in
Tours/ticket assistance
See all facilities

Review Highlights

Categories

Cleanliness
3.38
It was ok, suggesting some cleanliness issues.
Service
4.35
Standard quality for this hotel tier.
Location
4.39
Standard quality for this hotel tier.
Room Quality
4.34
Standard quality for this hotel tier.
Amenities
4.37
Standard quality for this hotel tier.
Value for Money
4.33
Standard quality for this hotel tier.
Food and Beverage
4.38
Standard quality for this hotel tier.
Overall Experience
4.05
Average experience based on provided feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 22:35

Property Description

Convenient Amenities:
Enjoy complimentary wireless internet access and tour/ticket assistance during your stay.

Delicious Dining Options:
Savor a meal at the hotel's restaurant or experience the convenience of 24-hour room service.

Featured Amenities:
Benefit from express check-in/out, complimentary newspapers, and a shuttle service to the airport for a surcharge.

Experience Istanbul's charm at Grand Dedem Hotel in Esenyurt, just a short drive from key attractions like Bahçeşehir Gölet Park and Tüyap Fair Convention and Congress Center. Book now for a memorable stay in Istanbul.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: IST

Property Policies

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Pets allowed (no fees)

Location

Guest Reviews

4.2
Based on 29 reviews
Cleanliness: 3.38
Service: 4.35
Location: 4.39
Room Quality: 4.34
Amenities: 4.37
Value for Money: 4.33
Food and Beverage: 4.38
Overall Experience: 4.05
H
Hasmat
8
Pros:

It was ok

2025-10-07 via Nuitee
H
Hamid
6
Pros:

Good hotel

2025-07-17 via Nuitee
N
Nabil
4
Pros:

The receptionists are very tough

2025-06-14 via Nuitee
S
Seyit ahmet
2
Pros:

Berbat

2025-06-01 via Nuitee
O
OMAR
2
Büyük yanlış, big mistake, الخطأ الكبير
Pros:

Otel, odalar, resepsiyon ve çalışanlar Çok kötü. Kesinlikle pişman olacaksın.
Hotel, rooms, reception and employees are so bad You will be very regretful.
الفندق بصورة عامة والغرف والاستقبال والموظفين سيء للغاية. بالتاكيد ستكون نادم

2025-04-25 via Nuitee
B
BAKIL
2
Pros:

L’hôtel était trop les droits étaient pas changé, il y avait même pas les papiers toilette. Nous avons dû payer en supplément pour avoir les draps. Très mal accueilli.

2025-04-19 via Nuitee
M
MUHAMMED
2
Çok Kötü Çok Pis
Pros:

Hayatımda kaldığım en pis oteldi yorganın içinden başkasının leş gibi çorabı çıktı, asansörü bozuk her şeyi sorunlu kliması çalışmıyor her anlamda rezil bir deneyimdi.

2025-04-05 via Nuitee
M
mehmet
2
Pros:

İlan ile alakası yok
Her şey yanlış

2025-02-16 via Nuitee
F
Ferhat
2
Rezil
Pros:

Rezil bi yer kimsenin gitmesini tavsiye etmiyorum 1 gün kalacam diye katlandım. Banyoda havlu yok , tuvalet kirli yatakta öörtü yok yastıklar sararmış rezalet tek kelimeyle.

2024-06-01 via Nuitee
D
Den-2018H Solo travel gb
4
Only to use in emergency
Pros:

Best thing: The lift was smooth and very quiet!
The location is very busy, Next to a small shopping centre.
However, the state of the room, especially the bathroom, was filthy. The shower cubicle should have 2 sliding doors, one was missing and the other was almost falling off.
I found the bed uncomfortable, the aircon wouldn't work for more than a minute.
The TV remote was missing, so I borrowed one from another room.
No kettle, or food - despite confusing sign in lift.
"Free parking" is on the street, but actually there was a car park underneath, that was reasonably priced.
If I could have found anywhere else within my budget, I would have gone there!
I would certainly not recommend this place, and will not stay there again.

2022-10-17 via Tripadvisor
M
MAMON
6
لن اكرر السكن فيه اطلاقا
Pros:

الفندق يحتاج الى صيانة وتطوير ونظافة اكثر، الحمام كان غير نظيف والماء بالارضية رائحته غير طيبه، الاستقبال كان رجل يبتسم، الموقع طيب لكن زحام وتفتيش للشرطة في الدخول والخروج، وبالنسبة للثمن فلا يستحق

2022-08-31 via Nuitee
M
mohammedalis709 Business
2
Extremely pathetic hotel
Pros:

It is extremely disappointing to say that the service of your hotel is extremely pathetic.

Your staff does not have any manner for treating the guests. Especially is the guest cannot speak the local language they say anything to the guest.

The room's are never cleaned despite of giving several reminders by walking down personally to the front desk.

One the housekeeping women's came and they sat on the bed relaxing while I was in the room. No sweeping, mopping. The bed also was done by me personally and they came and said it is all proper then why did you call us.

When I asked for changing the towels they said go and wash it by yourself.

When I went to your front desk asking to change the towel. She also didn't respond.

Attached are the pics showing how incompetent your staffs are in treating your guests. And how unhygienic your hotel is.

Is this how you treat your guest and then Expect people from all over the world should come and invest in your country. Where guests are treated like a garbage.

Lastly what ever promises you'll make at the time of booking, nothing gets fulfilled. E.g no drinking water is supplied, no tea/coffees etc.

2021-12-07 via Tripadvisor
V
Verified traveler friends
10
Pros:

Everything was perfect .

2021-05-13 via Nuitee
A
Ahmet Burak
10
Pros:

Gayet guzeldi hersey tesekkur ediyorum

2021-04-13 via Nuitee
K
Kadir
8
personel etkisi harika
Pros:

pandemi döneminin imkanları çerçevesinde, konaklanabilecek fiyat/performans olarak tatmin edici bir otel. Özellikle akşam shiftindeki personelin güleryüzlü yardımsever tavırları beni çok memnun etti.

2020-07-05 via Nuitee
V
Verified traveler self
2
Pros:

The place so rediculous and dirty
Facility and service poor

2020-06-14 via Nuitee
H
Hani
4
Pros:

Dirty Rome and Bethel It's not
clean
Location good



2020-01-23 via Nuitee
V
Verified traveler
2
Pros:

Otel çok bakımsız ve pis
Ayrıca gece geç saatlerde bile çok gürültülü

2020-01-11 via Nuitee
M
Marion self
2
Pros:

Es hat mir nichts gefallen. Das Zimmer hatte kein Licht im Badezimmer, TV ing nicht. Im nächsten Zimmer war das Bett nicht bezogen. Das 3. Zimmer war ok aber toral runtergrkommen und abgewohnt. Die Bettwäsche wurde in 2 Wochen nicht einmal gewechselt, um saubere Handtücher und Klopapier musste ich mich selber kümmern. Beim Frühstücksbüffet gyb es keinen Kaffee, nur starken, schwarzen Tee. Das Personal beim Frühstücksbüffet war ungepflegt und hatte dreckige Klamotten an, sodass ich nicht mehr da gefrühstückt habe. Die Auswahl war auch sehr begrenzt. Die Kommunikation war sehr schwierig, weil keiner deutsch bzw. nur sehr wenig englisch sprach. Das Fenster hatte am Rahmen eine große Lücke nach draußen bei 4 Grad Außentemperatur. Von der Straße her war es sehr laut, ständig Stau und Gehupe, stundenlang.
In einer Nacht hat eine Frau über mir laut und angstvoll geheult ind geschrien. Etwas später hat jemand versucht ins Nachbarzimmer durch Treten und gegen die Tür hauen einzudringen. Die Frau von oben war anscheinend nach nebenan geflüchtet. Ich hatte Angst, dass der auch bei mir einbrechen will. Die Rezeption habe ich vor lauter Angst nicht angerufen. Wer weiß.... ich kam mir vor eie in einer Absteige. Expedia sollte so ein Hotel nicht anbieten.
Ich kann nur abraten dieses Hotel zu buchen.

2020-01-03 via Nuitee
V
Verified traveler family
2
Pros:

It was absolutely disgusting, we arrived at 9.30 in the evening and checked out the next day. Can’t believe this hotel is being allowed to advertise on a booking site. I have made a complaint and am waiting for a response. Never been in such a disgusting hotel. DO NOT BOOK THIS HOTEL!!!

2019-10-31 via Nuitee