Solutel

Hotels
Independent
9.4 (45 reviews)
Orozbekov Str. 15, Bishkek, 720040 , Bishkek , KG

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Great staff
Quiet location
Cons:
Concerns about cleanliness
Expensive tour experience

Categories

Cleanliness
8.69
The review mentions a stomach virus after breakfast, potentially indicating cleanliness concerns.
Service
10
The staff were great and really efficient.
Location
9.66
The hotel was located down a safe alley, making it quiet despite being in the city.
Room Quality
9.7
Fantastisk personale og service, supert rom, perfekt lokasjon.
Amenities
9.65
Standard quality for this hotel tier.
Value for Money
9.18
Some concerns with the guided tour not meeting expectations for the price paid.
Food and Beverage
8.64
Potential cleanliness concern noted regarding breakfast.
Overall Experience
9.69
Overall a very positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:05

Property Description

Luxurious Amenities - Indulge in the sauna or work out at the 24-hour fitness center.

Culinary Delights - Enjoy exquisite Modern European cuisine at Solutel restaurant, or opt for 24-hour room service and unwind with a drink at the bar/lounge.

Convenience and Comfort - Benefit from complimentary wireless internet, a 24-hour business center, and other services such as dry cleaning. With a prime location in Bishkek, Solutel offers proximity to top attractions like Ala-Too Square and State History Museum. Book now for a memorable stay at our upscale hotel.

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRU

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

9.4
Based on 45 reviews
Cleanliness: 8.69
Service: 10
Location: 9.66
Room Quality: 9.7
Amenities: 9.65
Value for Money: 9.18
Food and Beverage: 8.64
Overall Experience: 9.69
J
John
8
Pros:

Nice little boutique hotel, with a nice staff, which was clean and provided a nice breakfast. Walkable to the main square of Bishkek.

One small complaint: they ask you at checkout if you used the minibar. I said no and they asked me to wait so the cleaning staff can actually go to check it. The gentleman apologized and said that was their rule. Not a good way to treat clients.

2025-09-28 via Nuitee
S
Sarah partner
10
Pros:

We loved this hotel and would definitely stay again if in Bishkek. The staff were great and really efficient. The hotel was down a safe alley which made it so quiet for a city hotel. It was a little walk from some of the main attractions but there was plenty to see along the way.

2025-06-30 via Nuitee
D
Dina
8
Pros:

I just had a stomach virus after I ate breakfast there. Not sure why

2025-06-28 via Nuitee
T
Thomas
10
Pros:

Fantastisk personale og service, supert rom, perfekt lokasjon, alt tipp topp med hotellet. Anbefales på det varmeste.

Bestilte en guidet dagstur gjennom hotellet. Den var helt ikke helt etter forventningene. Guide og sjåfør snakket stor sett sammen på kirgisisk. Fikk begrenset med informasjon og tydelig mangel på formidlingsevne og kunnskap. Søte og hyggelige folk da - og de kjørte meg de jeg skulle, men det er ikke nok når man betaler 250 dollar for en tur. Kvaliteten underleverandøren sto ikke i stil med kvaliteten på hotellet.

2025-06-22 via Nuitee
J
JAY HYOUN
10
베스트
Pros:

조용하고 깨끗한 최고의 숙박시설입니다

2024-04-27 via Nuitee
H
Hanwei
10
Pros:

Спасибо за помощь!

2024-04-26 via Nuitee
G
Gilles
10
Perfect
Pros:

Excellent service. Large, comfortable rooms (I asked them to change rooms because of noisy neighbours, and they did so and everything to help). My second stay at solutel, and I'll stay there again. I recommend Solutel without hesitation. It is not cheap, but the quality is well worth it.

2024-04-15 via Nuitee
Z
Zhibek family
8
Pros:

Great convenient location nice room

2023-10-16 via Nuitee
N
Nataliia
10
stay at solutel
Pros:

everything was amazing. friendly and helpful concierge, room is huge, clean and comfortable, location good as well - about 20min walk to central square

2023-07-11 via Nuitee
A
Adele
6
Great service, room condition could be improved
Pros:

Service was great and we enjoyed the sauna several times, however hotel condition & cleanliness could be improved. The first room we got (41) had a strange plastic carpet smell to which my mom was allergic. In the second one (36) the bathroom started smelling like sewage after 1 night. The staff were very quick in resolving all these issues but the sewage smell was still there (tho bearable) the rest if our 1-week stay. Other rooms offered to us had smelly carpets so we decided to tolerate the sewage smell since it was only in the bathroom and we didn’t smell it when the bathroom door was closed. Also while our towels were changed and the bathroom was cleaned quite well every day it seems they did not vacuum the floor in the actual room. The breakfast was ok.

2022-08-24 via Nuitee
A
ada
4
Pros:

The manager, reception and bar staff were helpful.
The housekeeping needs to improve vacuuming, making up beds, checking doors before leaving rooms. Website photos do not give an accurate representation of the interior. Solutel Hotel is overpriced.

2022-05-25 via Nuitee
V
Verified traveler
10
Nice hotel!
Pros:

It was pleasant experience!

2022-05-23 via Nuitee
R
Richard
10
Pros:

Outstanding on every level

2021-10-22 via Nuitee
V
Verified traveler
10
good hotel and position
Pros:

very good hotel and position in the centre of BIshkek.
The room is very clean and very large. the service is very good and receptionist is gentle. i stayed two nights. i suggest this location in Bishkek

2021-10-18 via Nuitee
V
Verified traveler
10
Pros:

My first stay at Solutel was so good that I went back for another three nights at the end of my Kyrgyzstan tour! The hotel is tucked away on a lovely & very quiet dead end street so I slept really soundly. But it is in easy walking to the sites and museums. And to a lovely tree-lined boulevard that was so pleasant to stroll after dinner each night to see families out playing with their children - and to nab a "best ever raspberry sorbet" from a food truck that is on the left as you head toward Ala Too square! Breakfast was great with lots of variety and healthy options. But what made both of my stays so exceptional was how incredibly helpful and polite every single staff member was. As a solo female traveler on my first trip to Kyrgyzstan, I found that really reassuring. They helped with cabs, getting my rapid PCR test (fyi- they have a partnership with the Bonetsky lab so is only cost me about $15), where to buy sea buckthorn berries, ideas for must see spots on my next trip, etc! They delivered exceptional customer service and all with lovely smiles.

2021-08-20 via Nuitee
J
Julia
10
Excellent hotel
Pros:

This is one of the best hotels in the world. Exceptional service, very good and spacious rooms, everything is up to the highest standards. Very satisfied with my stay. My colleagues and myself have stayed at Solutel many times, and keep coming back every time we visit Bishkek. Breakfast is also very good. Highly recommend!

2021-06-30 via Nuitee
V
Verified traveler self
10
Pros:

Nice hospitality. Every staff is kind. Good location.
The facility you can get PCR test is close to this place.
Unfortunately, the machine in gym is not maintained well.

2021-05-04 via Nuitee
A
Anna
10
Рекомендуем, отличный отель
Pros:

Отличное расположение, хороший, комфортный номер, вкусный завтрак с элементами национальной кухни

2021-05-01 via Nuitee
V
Verified traveler
10
Wonderful Hotel
Pros:

The hotel is very nice, comfortable and clean. I had a very pleasant stay.

2020-03-09 via Nuitee
Y
Yoshie
8
Friendly staff and spacious room
Pros:

I stayed at Solutel on my colleague’s recommendation. It seemed like a small hotel but I liked it because it was always quiet.The room was clean and spacious, breakfast was great, and staff were always friendly and helpful. The only negative was that there was no grocery store or supermarket nearby and it had limited dining options around. Having said that the hotel meals were good so I didn’t really have to go out.

2020-02-24 via Nuitee