Shera Inn Hotel

Hotels
7.6 (479 reviews)
Khadzhimukan St 47 , Almaty , kz

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good value for money
Cons:
Cleanliness issues
Outdated room decor
Poor food quality

Categories

Cleanliness
5.73
Negative feedback regarding cleanliness, including dirty rooms and poor maintenance.
Service
8.7
Friendly staff and satisfactory service despite some issues.
Location
8.74
Convenient location praised by multiple reviewers.
Room Quality
6.69
Mixed feedback with mention of old furnishings and unpleasant odors.
Amenities
7.72
Facilities available but some amenities like heating and cleanliness need improvement.
Value for Money
8.18
Generally acceptable for the price, but with some reservations.
Food and Beverage
6.73
Reviews indicate a need for better breakfast options and overall food quality.
Overall Experience
8.3
Overall average stay meeting expectations given price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:23

Property Description

Mountain Views and Modern Comforts
Shera Inn Hotel in Almaty offers a picturesque setting with stunning mountain views. Relax in rooms featuring cozy seating areas and modern amenities like bath robes and slippers. Enjoy satellite TV on flat-screen TVs and unwind in private bathrooms stocked with free toiletries.

Delicious Dining and Scenic Terrace
Indulge in delectable meals at the on-site restaurant or sip a drink on the terrace while soaking in the mountain scenery. The perfect way to unwind after a day of exploring Medeo or Kok Tobe Mountain.

Convenient Location
With Shymbulak just 21 km away and Almaty International Airport a short 18 km drive, Shera Inn Hotel offers both serenity and accessibility. Book your stay now to experience the perfect blend of relaxation and adventure.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Location

Guest Reviews

7.6
Based on 479 reviews
Cleanliness: 5.73
Service: 8.7
Location: 8.74
Room Quality: 6.69
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 6.73
Overall Experience: 8.3
Жусiп • solo_traveller • kz
10
Pros:

👍

Cons:

👍

2026-08-29 • via Nuitee
M
Mushfig • solo_traveller • az
5
Не советую и больше не останусь.
Pros:

Кровать, система кондиционирования, вокруг много ресторанов.

Cons:

Интернет очень слабый. В комнатах вообще не ловит. Завтрак на уровне 3+. И самое интересное, несмотря на то, что в комнатах нет бара и напитков, требуют депозит.

2026-08-28 • via Nuitee
Илья Вадимович • solo_traveller • ru
9
2026-08-28 • via Nuitee
S
Shadaab Mohammed • family_with_children • ae
8
2026-08-27 • via Nuitee
S
Shadaab Mohammed • solo_traveller • ae
8
Pros:

Location, value for money

Cons:

Wi-Fi

2026-08-27 • via Nuitee
A
Azimkhan • couple • kz
10
2026-08-26 • via Nuitee
K
Kiran • solo_traveller • in
5
Cons:

Basic facility of tea/coffee not provided in room
Even toiletries in bathroom not provided

2026-08-25 • via Nuitee
أحمد • family_with_children • om
5
اقامه معقوله
Pros:

موقعه وسط المدينه

Cons:

التنظيف غير ملتزمين بالنظافه اليوميه ويتطلب الأمر إشعارات كل يوم عند الاستقبال صباحاً والماء في دورات المياه غير نظيف بالكامل

2026-08-25 • via Nuitee
S
Sofi • solo_traveller • ru
3
Очень шумные китайцы, плохой завтрак поздно откоывался бассейн и рано закрывался, запах курева в лоб
Pros:

Скудный завтрак, мало место, часто пустой бар , не успевали принести еда

Cons:

Запах в номере, не открылось окнов номере, плохая вентеляция

2026-08-25 • via Nuitee
A
Alen • couple • kz
5
2026-08-24 • via Nuitee
W
WEIJUN • solo_traveller • cn
10
2026-08-23 • via Nuitee
M
Malik • solo_traveller • kz
7
2026-08-23 • via Nuitee
A
ALEKSEI • couple • kz
10
Если все отремонтировать самый лучший отель в Алмате
Pros:

Завтрак, чистота

Cons:

Не отрегулирована система охлаждения, очень холодно в номерах 16 градусов. Не работает канализация, вся вода вытекает из поддонов.

2026-08-23 • via Nuitee
M
Malik • solo_traveller • kz
7
2026-08-23 • via Nuitee
Y
Yuriy • couple • kz
7
2026-08-22 • via Nuitee
M
Mohammad Alkoudah • solo_traveller • ae
10
2026-08-22 • via Nuitee
Y
Yuriy • solo_traveller • ru
10
Pros:

Мне нравится это место и расположение и сами номера.

Cons:

Очень некачественный шампунь и гель для душа. Лучше брать свое.

2026-08-21 • via Nuitee
M
Michael • couple • gb
1
The location is good and the hotel looks grand from the outside. The rooms are big and relatively up-to-date. However, t
Pros:

We told the staff immediately about sighting a cockroach in our room, they were quick to refund the full payment amount and apologetic about it.

Cons:

Within 2 minutes of entering the room we found a cockroach.

2026-08-21 • via Nuitee
Дана • couple • kz
10
2026-08-20 • via Nuitee
A
Altay • family_with_children • kz
7
Pros:

классное местоположение, все рядом

Cons:

не было холодной воды все дни пока мы там были, не знали как смывать унитаз, и мыться было горячо

2026-08-20 • via Nuitee