Shera Inn Hotel

Hotels
7.6 (357 reviews)
Khadzhimukan St 47 , Almaty , kz

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good value for money
Cons:
Cleanliness issues
Outdated room decor
Poor food quality

Categories

Cleanliness
5.73
Negative feedback regarding cleanliness, including dirty rooms and poor maintenance.
Service
8.7
Friendly staff and satisfactory service despite some issues.
Location
8.74
Convenient location praised by multiple reviewers.
Room Quality
6.69
Mixed feedback with mention of old furnishings and unpleasant odors.
Amenities
7.72
Facilities available but some amenities like heating and cleanliness need improvement.
Value for Money
8.18
Generally acceptable for the price, but with some reservations.
Food and Beverage
6.73
Reviews indicate a need for better breakfast options and overall food quality.
Overall Experience
8.3
Overall average stay meeting expectations given price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:23

Property Description

Mountain Views and Modern Comforts
Shera Inn Hotel in Almaty offers a picturesque setting with stunning mountain views. Relax in rooms featuring cozy seating areas and modern amenities like bath robes and slippers. Enjoy satellite TV on flat-screen TVs and unwind in private bathrooms stocked with free toiletries.

Delicious Dining and Scenic Terrace
Indulge in delectable meals at the on-site restaurant or sip a drink on the terrace while soaking in the mountain scenery. The perfect way to unwind after a day of exploring Medeo or Kok Tobe Mountain.

Convenient Location
With Shymbulak just 21 km away and Almaty International Airport a short 18 km drive, Shera Inn Hotel offers both serenity and accessibility. Book your stay now to experience the perfect blend of relaxation and adventure.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for KZT 5,000 per person per night when using an available extra bed.
    People 13 years old and over stay for KZT 7,840 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 357 reviews
Cleanliness: 5.73
Service: 8.7
Location: 8.74
Room Quality: 6.69
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 6.73
Overall Experience: 8.3
A
Adyl • family_with_children • kg
8
2026-05-16 • via Nuitee
M
Maxim • solo_traveller • kz
7
2026-05-15 • via Nuitee
A
Aidarhan • solo_traveller • kz
8
2026-05-15 • via Nuitee
Z
Zhambyl • couple • kz
8
2026-05-15 • via Nuitee
A
ALIAKSANDR • solo_traveller • by
4
Неоправданно высокая цена
Pros:

Отзывчивый персонал. Удобная кровать.

Cons:

Слышимость феноменальная. Слышны просто разговоры из соседнего номера. Мебель вся пошарпанная, битая и местами ломаная. Холодный завтрак.

2026-05-14 • via Nuitee
Z
Zangar • couple • kz
9
2026-05-13 • via Nuitee
V
VAIBHAV • solo_traveller • in
8
2026-05-12 • via Nuitee
Алмаз Брекешев • solo_traveller • kz
8
2026-05-11 • via Nuitee
M
Meruyert • solo_traveller • ru
7
Pros:

Понравилось расположение, завтраки хорошие, номера чистые.

Cons:

В номере в ванной сильный запах канализации. В период пребывания в отеле была авария и отсутствовала холодная вода, ни в туалет сходить, ни душ принять.

2026-05-10 • via Nuitee
Y
Yerlan • couple • kz
9
2026-05-09 • via Nuitee
I
Iurii • couple • kz
10
2026-05-09 • via Nuitee
B
Berik • solo_traveller • kz
10
2026-05-08 • via Nuitee
L
Leilya • couple • kz
1
2026-05-08 • via Nuitee
N
Nurlan • solo_traveller • kz
1
Cons:

Не смог заселиться, так как оказывается отель на "упращенке", для командированных такой вариант не приемлем. Пришлось на ходу искать другой отель.

2026-05-08 • via Nuitee
A
Andrei • solo_traveller • az
6
not recomend
Pros:

Not all rooms have a good view to the mountains. My room was big with a good and comfortable bed.

Cons:

Old environment. Not working air conditioner. Bad wifi. Sometimes you will find that only a hot water available in a bathroom.

2026-05-08 • via Nuitee
Y
Yeldar • couple • kz
8
2026-05-07 • via Nuitee
K
Kostiantyn • solo_traveller • es
10
2026-05-06 • via Nuitee
A
Aigerim • couple • kz
10
Pros:

Просторный номер, просторный санузел, чистое постельное белье , не застиранные полотенца, парни на ресепшене очень доброжелательные , ассортимент завтрака не слишком большой, но продукты были свежими

Cons:

Мы остановились в 1107 номере, было слышно как бесперебойно работает барабан стиральной машины, днем не сильно ощущается , ночью очень нервирует, не смогла расслабиться и заснуть, логично если посудить откуда на 11 этаже взяться прачечной, как там все устроено непонятно, но было шумно

2026-05-06 • via Nuitee
B
Bekzhan • family_with_children • kz
10
2026-05-05 • via Nuitee
B
Bazarbekov • solo_traveller • kz
3
Cons:

Ой без комментариев. Даже не звоните и не спрашивайте

2026-05-03 • via Nuitee