The Saihokukan Hotel

Hotels
7.8 (910 reviews)
Agatamachi 528-1 , Nagano , jp

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
Outdated rooms

Categories

Cleanliness
6.51
Multiple mentions of cleanliness issues with dust and old facilities.
Service
8.48
Positive mentions of helpful and attentive staff.
Location
9.02
Proximity to Zenkoji temple and good overall location.
Room Quality
6.97
Several comments on outdated and poorly maintained rooms.
Amenities
7.5
Amenities were available but dated.
Value for Money
7.96
Relative comparison to another hotel indicated less value.
Food and Beverage
8.51
Breakfast was positively mentioned.
Overall Experience
7.48
Mixed feelings about the experience with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:19

Property Description

Luxurious Accommodation with Modern Amenities

Convenient Location and Nearby Attractions

Delicious Buffet Breakfast and Family-Friendly Environment

Experience luxury at The Saihokukan Hotel in Nagano. Enjoy modern amenities like free WiFi, air conditioning, and flat-screen TVs in our family rooms. Explore Zenkoji Temple and Nagano Station just a short distance away. Indulge in a delicious buffet breakfast each morning before heading out to Suzaka City Zoo or Jigokudani Monkey Park. With a garden and free private parking, our 4-star hotel ensures a comfortable stay for all guests. Book now for a memorable experience in Nagano!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HND

Location

Guest Reviews

7.8
Based on 910 reviews
Cleanliness: 6.51
Service: 8.48
Location: 9.02
Room Quality: 6.97
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 7.48
M
Masato • solo_traveller • jp
10
2026-03-21 • via Nuitee
M
Marcela Cristel • extended_group • pe
10
Maravillosa estancia
Pros:

Me encantó la amabilidad del personal.

Cons:

Sin comentarios.

2026-03-18 • via Nuitee
K
Katherine • couple • hk
10
2026-03-12 • via Nuitee
T
takagi • couple • jp
6
部屋(南館のリーズナブルサイド)や、立地は普通に満足だが、鍵の件が引っかかった。
Pros:

古いながらも格式がある

Cons:

昔ながらの鍵でドアを開けるタイプでしたが、それはよいのですが、なんと
鍵が折れてしまいました。
夜だったので朝知らせようと思ったが
タオルを頼んだのを持ってきてくれたので
その時話したら、その後部屋に電話が来て
10000円請求された。結果払わなくて済んだが、鍵を乱暴に使う訳もなく
一方的な請求と感じた。その部屋は友人が使っていたが移動後、夜なのにドアノブを
変える作業が始まり、騒音だった。

2026-03-10 • via Nuitee
S
Seikichi • solo_traveller • jp
8
2026-03-10 • via Nuitee
G
gucha 1902 • extended_group • jp
5
Pros:

清潔でした

2026-03-09 • via Nuitee
C
Chris • couple • au
8
Comfortable and met requirements
Pros:

Location and Parking as we had a Rental Car - limited spaces on first in basis.
A large hotel that appeared to host several coach tours.
Check-In was all good as per booking.
Walking distance to shopping centre and food outlets.
Elevators (Lifts) were OK.
Quiet area and quiet in rooms.
Cleanliness

Cons:

Restaurant was unavailable for Dinner and nearest options were 10 minute walk in zero temps and snow. No info provided for other local food options.
Initially wi-fi took time to connect but it seems like they had maintenance inspect and rectify the issue.
Eventually worked OK.
No option for "take-out" or room service.

2026-03-05 • via Nuitee
善明 • couple • jp
8
2026-02-23 • via Nuitee
A
Alicia • couple • au
7
2026-02-23 • via Nuitee
C
chiwako • solo_traveller • jp
7
お料理のおいしさに救われました。　スタッフも丁寧でした
Pros:

お料理が大変美味しかったです。

Cons:

清潔でしたが、お部屋の古さがどうしようもなかったです。

2026-02-22 • via Nuitee
K
kimiko • family_with_children • jp
10
気持ち良く楽しかった。
Pros:

スタッフの方々の対応が丁寧で温かだった。
朝食が最高に美味しかった。、
アメニティの内容が良かった。
善光寺までの距離が少し歩けて良かった。

Cons:

ルームキーの取り扱いが難しかった。

2026-02-22 • via Nuitee
Y
YUKO • extended_group • jp
7
2026-02-11 • via Nuitee
Y
YUKO • family_with_children • jp
6
2026-02-11 • via Nuitee
P
Peillon • solo_traveller • fr
9
2026-02-09 • via Nuitee
R
Raymond • couple • au
10
Pros:

Stayed here one night for a quick layover for Hakuba was great !

2026-02-08 • via Nuitee
U
Ulla • couple • au
8
Pros:

Very nice and clean hotel

Cons:

A bit far away from where we had to be

2026-02-08 • via Nuitee
H
Heidi • extended_group • us
8
Pros:

The lobby is beautiful, it was nice a clean. The staff was nice. It was a pretty good location to the temples and some really beautiful streets by the castles and temples. It was also not a long walk to some cute shops

Cons:

The room fridge worked but the freezer part didn't work so my ice packs that I brought couldn't freeze. So I had to buy bagged ice. The walk to the hotel from the train station was a bit long. The restaurants close by were all closed by 5. Seemed like the town was dead

2026-01-29 • via Nuitee
L
Lacey • solo_traveller • us
7
2026-01-28 • via Nuitee
L
Ligia • couple • au
10
Pros:

We had a great stay at Saihokukan Hotel. We had one room in the main building and one suite in South building. The room in the main building is old style but the room was clean, very good size and with good bathroom. The suite in the South building was modern design with all facilities required.
The staff were very friendly and helpful. We spent 2 nights here and the place exceeded our expectations.

2026-01-27 • via Nuitee
M
MAN KIN • couple • hk
8
2026-01-25 • via Nuitee