Star Hotel, South Leicester

Hotels
OYO Rooms
5.1 (141 reviews)
5-7 Elmfield Avenue, Off London Road, Stoneygate , Leicester , gb

Children allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
No positive aspects mentioned in the reviews provided.
Cons:
Hotel being closed without prior notification
Lack of refund for booking

Categories

Cleanliness
5
Mixed reviews on cleanliness with concerns raised about the hotel's status.
Service
1.5
Poor service due to the hotel being closed without prior notification.
Location
5
Location not mentioned in the reviews provided.
Room Quality
5
Room quality not mentioned in the reviews provided.
Amenities
5
Amenities not mentioned in the reviews provided.
Value for Money
1.5
Guests expressed dissatisfaction with the handling of their booking and lack of refund.
Food and Beverage
5
Food and beverage services not mentioned in the reviews provided.
Overall Experience
3.3
Overall negative experience due to the hotel being closed without prior notice and refund issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 18:28

Property Description

Convenient Location

The OYO Star Hotel, South Leicester, offers a convenient stay just minutes away from Leicester’s city centre and De Montfort Hall. Situated on a peaceful avenue near major landmarks, the hotel provides easy access to universities and the railway station.

Comfortable Accommodation

With 43 modern rooms, including ground floor options, the hotel caters to guests of all needs. Each room features en suite facilities and amenities like direct dial telephones for a comfortable stay.

Modern Amenities

Stay connected with free Wi-Fi access available in most rooms, ensuring you can easily keep in touch or catch up on work during your visit.

Book your stay at OYO Star Hotel now for a delightful and convenient experience in South Leicester.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A damage deposit of GBP 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Contact address details will be asked from the guest at check-in, during the registration process.

Kindly note the property reserves the right to refuse accepting payment on a booking if the credit card holder is not present upon arrival or the name on the credit card does not match the guest name on the booking. The guest will need to arrange payment with the property directly for security reasons in these circumstances.

Booking Fee: This amount is charged to cover the cost of services like 24/7 customer support, technology tools, and guest promotions. The booking fee is charged upon confirmation of booking.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for £2 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.1
Based on 141 reviews
Cleanliness: 5
Service: 1.5
Location: 5
Room Quality: 5
Amenities: 5
Value for Money: 1.5
Food and Beverage: 5
Overall Experience: 3.3
M
Mário young couple gb
1
I want my money back,cause I had to come to sleep at my home
Pros:

I didn't like nothing,cause it's closed by police,due to a fire two years ago, and still active for booking on booking.
I want my money back,oyo is answering with IA, and I feel helpless

Cons:

If it was open,or someone honest could tell me what happened and give my money back in time I could book an open hotel to enjoy my stay and weekend in Leicester

2025-05-29 via Nuitee
I
Ian solo traveller gb
1
Bad
Cons:

Hotel was closed upon arrival with no prior notification. Had to arrange alternative accomudation at the last minute at additional cost.

2025-05-27 via Nuitee
L
Laura with friends gb
1
Didn’t stay because it isn’t open!!!!
Pros:

It doesn’t exist!

Cons:

Turned up and the hotel had tape around it, no roof and no one had been in that place for years! Called the company, who hung up on me when I said there hotel didn’t exist! Then tried to tell me they sent a cancellation email to me 25 days ago, yet charged my card less that a week ago! Thieves and liars! Booking.com need to do their research!

2024-07-07 via Nuitee
C
C group gb
1
A BIG LET DOWN
Cons:

The accommodation cancelled at 09:10 on the day of our supposed arrival. I was relieved by this as the reviews were shocking
DO NOT BOOK THIS ACCOMMODATION

2023-12-28 via Nuitee
M
Mariec young couple gb
1
Dreadful would never go back
Pros:

Nothing

Cons:

Worst hotel I have ever stayed in . No towel, soap , duvet or pillow covers . No hot water . It smelt awful

2023-09-18 via Nuitee
R
Rocknrolla3012 young couple gb
9
Superb
Pros:

Very convenient and staff were helpful

2023-07-15 via Nuitee
M
Marek young couple gb
10
Exceptional
2023-07-13 via Nuitee
Y
Yvonne review category business travellers gb
7
Good
2023-07-12 via Nuitee
Y
Young young couple gb
1
Bad
2023-07-11 via Nuitee
T
Tomaszewicz solo traveller gb
6
Pleasant
2023-07-10 via Nuitee
S
Smith solo traveller gb
1
Bad
2023-07-10 via Nuitee
S
Sarah with friends gb
8
Very good
Pros:

This hotel is no frills., i get the feeling it is being upgraded, the beds were new and very comfortable, the linen very white and clean. The staff were helpful and pleasant, value for money, there was no food available, but uber food deliver and there are lots of places to eat nearby. We even got a full english breakfast .. delivered .. yum. Check in /out no problem. I would stay there again

Cons:

Stairs, quite a lot of stairs, (i requested a ground floor room) the ground floor was up some steps

2023-07-09 via Nuitee
D
Dany young couple gb
10
Exceptional
2023-07-09 via Nuitee
D
Dany young couple gb
10
Exceptional
Pros:

The place was verry clean, and the stuff was really nice.

2023-07-09 via Nuitee
D
Dudley young couple gb
5
Average room with friendly staff.
Pros:

The staff were very friendly and helpful. The room was acceptable and was clean.

Cons:

The shower was very small and only trickled out. There wasn't even a mirror in the bathroom.

2023-07-04 via Nuitee
S
Sachithra review category business travellers lk
7
Good
2023-07-03 via Nuitee
A
Anonymous review category business travellers gb
10
Exceptional
2023-07-03 via Nuitee
S
Sparrowolini young couple gb
3
Not great
Pros:

We booked this hotel purely for the location. The bed was ok and pretty clean.

Cons:

Room was bizarrely laid out. Cupboards all wonky, shower didn't close. The decor and maintenance was shoddy at best.

2023-07-02 via Nuitee
C
Charles young couple gb
7
Good
Pros:

Good

2023-06-29 via Nuitee
U
Uweis solo traveller gb
9
Confort and Peaceful Stay near Victoria Park, Leicester
Pros:

I liked the property, the fact that it is located in a good area near Victoria Park in Leicester, near many restaurants and fast food, near the city, and quite place.
The staff are very helpful helping gusts their luggage and explaining about the location, or calling a Taxi.
I recommend anyone who would like to take a walk at Victoria Park and to the City. Local Transportation is marvellous across the main road.

Cons:

They need to instal fans in the bedrooms, during Summer is very hot. Still, they are renovating the Hotel to upgrade their status.

2023-06-25 via Nuitee