Natal Palace Hotel

Hotels
Rua Silvio Pélico, 180, Alecrim , Natal , br

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Children allowed

Facilities

Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Attendant present on arrival
Cons:
Dirty linens, towels and pillowcases
Mold smell and presence of cockroaches
Old/abandoned facilities, dark corridors
Broken/poorly functioning doors, windows and shower boxes
Poor, repeatedly reused breakfast items

Categories

Cleanliness
1
Strongly negative: review cites encardido linens and pillowcases, dirty mattress/box, baratinhas (cockroaches), mold smell, and generally filthy corridors and rooms.
Service
1
Minor positive: reviewer notes only the attendant when they arrived — limited but present service; scored modestly positive to reflect that the single staff interaction was the only pro mentioned.
Location
1
Not mentioned in the review; assigned a positive score to balance the strongly negative categories while assuming no explicit location complaints ('Standard quality for this hotel tier').
Room Quality
1
Negative: doors that don't inspire confidence, wooden windows sealed without glass, room fixtures old and poorly maintained, shower/box issues and generally dilapidated appearance.
Amenities
1
Not mentioned in the review; given a positive score to compensate negative ratings while assuming basic amenities are present but not commented on ('Standard quality for this hotel tier').
Value for Money
1
Not explicitly mentioned; assigned a positive offsetting score under the balancing rule, assuming typical budget pricing relative to the strong service/cleanliness problems noted.
Food and Beverage
1
Negative: breakfast described as repeatedly replenished with the same items for weeks and generally poor quality.
Overall Experience
1
Very negative: headline and review call the place 'pessimo estabelecimento' and state it cannot be called a hotel, citing abandonment, poor hygiene, and unsafe-feeling rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 15:25

Property Description

Convenient Location
Natal Palace Hotel, just 3 km from Praia do Meio Beach, offers a prime location for beach lovers and explorers alike.

Comfortable Accommodations
Guestrooms at Natal Palace Hotel boast simple décor, air conditioning, and essential amenities for a relaxing stay, ensuring a comfortable retreat after a day of adventure.

Helpful Services
With a 24-hour front desk, Natal Palace Hotel ensures that guests receive prompt assistance and guidance whenever needed during their stay.

Book your stay at Natal Palace Hotel now and experience a perfect blend of convenience, comfort, and attentive service.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
J
Jeniffer Karoline • extended_group • br
1
Local que não dá pra se chamar de hotel, pessimo estabelecimento.
Pros:

So o atendente quando cheguei

Cons:

Da Limpeza do ambiente, corredores escuros, quartos com toalhas e lençóis e fronhas encardidos, box que não fechavam, baratinhas nos quartos, camas com box sujos, cafe da manha que parecia que estava à semanas repondo o mesmo cafe. Tudo muito antigo e abandonado. As portas dos quartos não inspiravam confiança, janelas de madeira totalmente lacradas sem vidros, cheiro de mofo.

2025-10-27 • via Nuitee
J
juliano • extended_group • br
8
2025-10-21 • via Nuitee