Hotel TAU, Kumamoto

Hotels
7.8 (515 reviews)
Chuo-ku, Shimotori 1-7-18 , Kumamoto , jp

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noise from air conditioning

Categories

Cleanliness
6.05
Some reviews noted issues with cleanliness, specifically mentioning blood on sheets and hair in the shower.
Service
8.55
Multiple reviews praised the staff for their friendliness and helpfulness.
Location
9.05
Guests appreciated the convenient location near shopping and attractions.
Room Quality
7.55
Rooms were seen as comfortable, though there were some minor complaints about noise and conditions.
Amenities
8.05
Amenities like free drinks and a pleasant reading area were well-received.
Value for Money
7.55
The price was generally seen as fair, though some noted that some aspects matched the lower price point.
Food and Beverage
8.05
Breakfast and other food options were generally praised.
Overall Experience
7.55
Overall experience was positive, balancing the good service and location against some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:43

Property Description

Convenient Location near Kumamoto Castle
Hotel Sunroute Kumamoto is just a short 10-minute walk from the iconic Kumamoto Castle, offering easy access to one of Japan's most famous landmarks.

Comfortable Rooms and Amenities
The air-conditioned rooms are well-equipped with a TV, fridge, and en suite bathroom with complimentary slippers and Japanese Yukata robes for a touch of traditional comfort.

Convenient Services and Facilities
Guests can enjoy complimentary water bottles, umbrella rentals, and a buffet serving both Western and Japanese dishes. Additionally, services like laptop rentals, dry cleaning, and a coin-operated launderette are available for a hassle-free stay.

Experience the perfect blend of convenience and comfort at Hotel Sunroute Kumamoto. Book now for an unforgettable stay near Kumamoto Castle!

Important information:

Breakfast is served between 06:45 and 09:30.

Guests without a meal plan who want to eat breakfast at the hotel must make a reservation at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 515 reviews
Cleanliness: 6.05
Service: 8.55
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 7.55
R
Rena • couple • jp
10
2026-02-14 • via Nuitee
景子 • family_with_children • jp
9
快適なホテル
Pros:

畳があって孫のズリバイ等が出来たし
安心して遊べました😀

Cons:

ありません‼️

2026-01-30 • via Nuitee
田中 • solo_traveller • jp
8
2026-01-29 • via Nuitee
O
Otsuka • solo_traveller • jp
8
良かった
Pros:

街中で色んなところへのアクセスが良かった

Cons:

鍵がカードや他の認証方法だだたら良かった

2026-01-27 • via Nuitee
K
KAWAMINAMI • solo_traveller • jp
8
また泊まりたいと思える場所
Pros:

とにかく綺麗！おしゃれ！！
朝食バイキングも美味しい！
街からすぐで立地最高！！

Cons:

ユニットバスです
けど綺麗で広いです！

2026-01-25 • via Nuitee
H
Hsin Yu • family_with_children • tw
9
2026-01-25 • via Nuitee
サトウ • couple • jp
8
快適でした。また利用したいと思います。
Pros:

スタンダードのお部屋だったと思いますが、とても広いお部屋でした。和モダン風に改装されていて、とてもオシャレでした。元々は古いホテルなので所々に古い時の面影が残っていますが、許容範囲内だと思います。

Cons:

鍵が昔ながらのキーで、部屋ナンバーのキーホルダーも大きく、持ち歩くには大きく重たいなと思いました。

2026-01-23 • via Nuitee
I
Isao • solo_traveller • jp
7
普通！
Pros:

部屋が清潔で、朝食も美味しかったです。

Cons:

入口の段差で転倒しそうになりました。出来ればバスタブがあればと思いました。

2026-01-20 • via Nuitee
N
NORI • family_with_children • jp
9
2026-01-20 • via Nuitee
S
satoshi • couple • jp
8
お世話になりました。
Pros:

食事が美味しかった。

Cons:

ベッド

2026-01-20 • via Nuitee
T
TAIGA • solo_traveller • jp
10
2026-01-20 • via Nuitee
R
Ross • solo_traveller • us
10
Very, very good for the price.
Pros:

This brand new hotel is located right in the heart of the food and entertainment district. It's also about a 6 minute walk from the tram station, the tram costs 200 yen so it's easy to get to

Cons:

The doors in the rooms have a gap under them that allows a lot of light in the room at night. I put a towel down and it blocks the light from the hallway.

2026-01-20 • via Nuitee
T
Tomokazu • solo_traveller • jp
10
Cons:

入り口わかりづらかった。４Fにあるなどエントランスでわかるようにしてほしかった。

2026-01-20 • via Nuitee
S
SHULIN • extended_group • jp
7
まぁまぁ良かった。
Pros:

ロケーションよかった、フロントのスタッフが親切で印象よかった。

Cons:

部屋のところどころ、ホコリがあって、髪の毛もあった。
掃除不十分だったと思う。

2026-01-19 • via Nuitee
K
KAZUHIDE • solo_traveller • jp
10
2026-01-19 • via Nuitee
K
KAORU • solo_traveller • jp
8
良かった
Cons:

綺麗

2026-01-19 • via Nuitee
野村 • family_with_children • jp
8
Pros:

和洋室なので、子供たちと一緒でも安心してくつろげた♪
マンガも豊富で有難い。

2026-01-19 • via Nuitee
S
Shu • solo_traveller • jp
7
2026-01-19 • via Nuitee
Y
yuriko • family_with_children • jp
7
2026-01-19 • via Nuitee
H
Hiroshi • family_with_children • jp
8
良かった
Pros:

ロケーション

Cons:

キレイだが、少し古めか？

2026-01-19 • via Nuitee