Hotel TAU, Kumamoto

Hotels
7.8 (515 reviews)
Chuo-ku, Shimotori 1-7-18 , Kumamoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noise from air conditioning

Categories

Cleanliness
6.05
Some reviews noted issues with cleanliness, specifically mentioning blood on sheets and hair in the shower.
Service
8.55
Multiple reviews praised the staff for their friendliness and helpfulness.
Location
9.05
Guests appreciated the convenient location near shopping and attractions.
Room Quality
7.55
Rooms were seen as comfortable, though there were some minor complaints about noise and conditions.
Amenities
8.05
Amenities like free drinks and a pleasant reading area were well-received.
Value for Money
7.55
The price was generally seen as fair, though some noted that some aspects matched the lower price point.
Food and Beverage
8.05
Breakfast and other food options were generally praised.
Overall Experience
7.55
Overall experience was positive, balancing the good service and location against some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:43

Property Description

Convenient Location near Kumamoto Castle
Hotel Sunroute Kumamoto is just a short 10-minute walk from the iconic Kumamoto Castle, offering easy access to one of Japan's most famous landmarks.

Comfortable Rooms and Amenities
The air-conditioned rooms are well-equipped with a TV, fridge, and en suite bathroom with complimentary slippers and Japanese Yukata robes for a touch of traditional comfort.

Convenient Services and Facilities
Guests can enjoy complimentary water bottles, umbrella rentals, and a buffet serving both Western and Japanese dishes. Additionally, services like laptop rentals, dry cleaning, and a coin-operated launderette are available for a hassle-free stay.

Experience the perfect blend of convenience and comfort at Hotel Sunroute Kumamoto. Book now for an unforgettable stay near Kumamoto Castle!

Important information:

Breakfast is served between 06:45 and 09:30.

Guests without a meal plan who want to eat breakfast at the hotel must make a reservation at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 515 reviews
Cleanliness: 6.05
Service: 8.55
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 7.55
S
sac • solo_traveller • jp
8
Pros:

清潔感がありシンプルでおしゃれな部屋でした。部屋内に洗面台がある部屋だったのでメイクもしやすく、バリュミューダの湯沸かしも活用しました。
ベッドも大きくて快適でした。
ロビーはブックカフェのようになっていて本が好きな方にも嬉しい空間だと思います。

Cons:

今回は暖かい時期だったので全く問題ありませんでしたが、床がフローリングだったので（スリッパは室内にはなし）冬は足元が冷えそうで少し気になりました。

2026-04-11 • via Nuitee
Y
Yuto • couple • jp
10
最高です
Pros:

接客、お部屋の清潔感、朝食、立地

Cons:

なし

2026-04-06 • via Nuitee
S
Sarsembin • couple • jp
4
Pros:

スタッフの態度

Cons:

狭い

2026-04-06 • via Nuitee
T
Takafumi • solo_traveller • jp
8
2026-03-31 • via Nuitee
武内 • extended_group • jp
7
2026-03-28 • via Nuitee
C
Charles • couple • ca
8
2026-03-26 • via Nuitee
Y
YUKIE • family_with_children • jp
10
2026-03-25 • via Nuitee
M
M • solo_traveller • tw
10
值得大家推薦！ 離商場中心很近
Pros:

打掃得很乾淨 細心 我都有注意！

Cons:

房價能附早餐更棒

2026-03-24 • via Nuitee
亀川 • couple • jp
9
2026-03-22 • via Nuitee
C
chisa • solo_traveller • jp
8
2026-03-20 • via Nuitee
D
daiki • couple • jp
6
Pros:

フロントスタッフの対応が丁寧

Cons:

喫煙なので仕方ないとは思うがタバコの匂いがきつかった

2026-03-17 • via Nuitee
S
Shuji • solo_traveller • jp
9
2026-03-16 • via Nuitee
A
ANDO • solo_traveller • jp
7
2026-03-16 • via Nuitee
Y
Yuna • couple • jp
10
2026-03-09 • via Nuitee
S
sako • solo_traveller • jp
9
2026-03-09 • via Nuitee
M
Mari • couple • jp
8
2026-03-08 • via Nuitee
たかこ • solo_traveller • jp
7
2026-03-02 • via Nuitee
Y
yasukazu • solo_traveller • jp
8
2026-03-01 • via Nuitee
K
koji • solo_traveller • jp
9
2026-02-28 • via Nuitee
P
Pi Hui • solo_traveller • tw
6
2026-02-26 • via Nuitee