ibis Sao Luis

Hotels
Accor
8 (110 reviews)
Avenida Dos Holandeses 10 Qd 11, São Luís, MA, 65075-650 , São Luís , BR

Pets allowed

Facilities

Meeting rooms
Express check-out
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Nice breakfast
Helpful staff
Cons:
Poor cleanliness
Bad room quality
Overpriced amenities

Categories

Cleanliness
5.64
Multiple reviews indicate significant issues with cleanliness and maintenance.
Service
9.61
Staff was described as nice and helpful.
Location
9.65
The location was praised as very good and calm.
Room Quality
6.6
Reports of poor quality rooms, including issues with mold and old furnishings.
Amenities
7.63
Breakfast options received mixed reviews, with some positive feedback.
Value for Money
7.59
Pricing is perceived as reasonable but breakfast was considered overpriced.
Food and Beverage
8.64
Breakfast options were better than average, though some criticized its value.
Overall Experience
8.61
Overall feedback mixed, but some guests expressed satisfaction despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:58

Property Description

Discover the vibrant charm of São Luís at ibis Sao Luis, where comfort meets convenience in an unbeatable location.

Modern Amenities
Enjoy seamless connectivity with complimentary wireless internet throughout the hotel. The well-appointed rooms feature flat-screen televisions and essential conveniences to make your stay restful.

Dining and Relaxation
Savor delightful meals at our on-site restaurant, followed by a refreshing drink at the bar/lounge. Don't miss our continental breakfast served daily to energize your mornings.

Business and Event Facilities
Whether traveling for work or leisure, our business center and banquet hall cater to your professional needs, with express check-in and check-out for your convenience.

Experience the best of hospitality at ibis Sao Luis. Book your stay now and make unforgettable memories!

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLZ

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 33

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

See all policies

Location

Guest Reviews

8
Based on 110 reviews
Cleanliness: 5.64
Service: 9.61
Location: 9.65
Room Quality: 6.6
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 8.64
Overall Experience: 8.61
D
DrCDavisB Couples Chile
10
Good location and nice breakfast
Pros:

The location was very good in a nice and calm area of Sao Luis. Rooms were spacious. Breakfast was very good. Staff was very nice and helpulf. Nothing fancy overall but clean and great location.

2025-10-17 via Tripadvisor
J
jeanpierrec670 Family Basel
2
Horrible experience
Pros:

We are fans of Ibis hotels in Brazil and Europe but this one was a disaster. Bad smell in the rooms, bed of poor quality, shower with little water coming out, dirty, etc…definitely not the Ibis standard. Avoid this hotel by all means. It is our best recommendation!

2025-10-09 via Tripadvisor
A
ALINE YURI
2
Horrível, tivemos que sair correndo do hotel
Pros:

O IBIS São Luís precisa de uma reforma urgente de um novo serviço de limpeza. O saguão do hotel está reformado (notamos que é uma constante nos hotéis da cidade, deixam a área comum bonita e os quartos caindo aos pedaços), mas o corredor e o quarto cheiravam fortemente a mofo, a ponto de ser impossível ficar com a janela fechada. O chão do quarto estava imundo nos cantos e o banheiro, nem se fala. Além de muito sujo, coberto de mofo, box imundo, o teto estava com um buraco. As fronhas do travesseiro tinham manchas e o colchão era velho e desgastado. Ficamos por uma hora e decidimos mudar de hotel. Não tinha a menor condição de ficarmos, até mesmo porque a porta do quarto emperrava e não passava a menor segurança.

2025-09-20 via Nuitee
P
Pilar
8
Íbis é sempre uma escolha segura
Pros:

Hospedagem com conforto e boa acomodação. Restaurante muito caro e atendimento confuso e demorado.

2025-09-12 via Nuitee
N
Natalie
6
Pros:

Não gostamos do colchão do quarto

2025-09-07 via Nuitee
R
Rossana
10
Pros:

Café da manhã excelente! Surpresa agradável, com opções sem glúten nem lactose, ingredientes para quem quer tomar shot matinal, tapioca e omelete feitas na hora.

2025-08-29 via Nuitee
L
Larissa
6
Pros:

Quartos com cheiro de mofo, roupa de cama e toalhas bem desgastadas! Café da manhã ruim

2025-08-25 via Nuitee
V
Verified traveler
10
Excelente
Pros:

Muito bom, quartos limpos, ótimo atendimento, excelente café da manhã.

2025-08-24 via Nuitee
V
Verified traveler
6
Precisa melhorar
Pros:

Custo benefício razoável. No 1.dia não funcionou o chuveiro e tivemos que tomar banho frio. Café da manhã razoável. Estava cheiro de mofo e tinta que estavam pintando. Pedimos para trocar de quarto e daí melhorou o cheiro.

2025-08-22 via Nuitee
J
Júlio
10
Pros:

O café é bem básico, não achei que vale o valor cobrado

2025-08-09 via Nuitee
V
VALMIR
8
Pros:

Custo benefício bom, mas café da manhã cobrado a perto e poderia ser melhor.

2025-08-02 via Nuitee
T
Tania
6
Abaixo do padrao Ibis.
Pros:

Ótima localização. Limpeza deixa a desejar. Checking demorado, cheguei as 19h e o quarto ainda nao estava pronto. Nao havia toalhas de rosto e as de corpo estavam bem velhas.

2025-07-11 via Nuitee
R
Romualdo
8
Muito boa, recomendo
Pros:

Estadia muito boa, saímos satisfeitos.

2025-07-07 via Nuitee
A
Atsuhiro
10
Pros:

Good property, and very clean room and good breakfast. Only disapointed point was pagamento was duplicated even if it was done through Expedia. I claimed and it was cancels but cost difference was happened due to transaction timing.

2025-06-26 via Nuitee
A
ANDREA
6
Pros:

O quarto e os corredores tem cheiro de chulé. O banheiro, a limpeza é sofrível. Mofo na pia e na area de chuveiro. O café da manhã é o que tem de melhor na hospedagem e, assim mesmo, é bem ok.

2025-06-22 via Nuitee
J
Julieta
10
Pros:

Ibis São Luis, a localização foi principal critério escolhido para nosso objetivo. Festa do Boi Bumba. Hotel excelente, de fácil acesso, limpo, pessoal super educados.

2025-06-20 via Nuitee
J
JULIETA
10
Pros:

Maravilhosa estadia
Hotel muito bom, excelente localização.

2025-06-20 via Nuitee
N
Neide C
10
Pros:

Acomodação padrão do Ibis

2025-06-10 via Nuitee
M
Michell
10
Pros:

Muito boa, atendimento excelente.

2025-06-09 via Nuitee
C
Carolina
6
Pros:

Foi razoável. As acomodações são antigas, cortina caindo, banheiro sem toalha de rosto.
O café da manhã por outro lado estava uma delícia.
O atendimento dos funcionários também foi bom!

2025-06-07 via Nuitee