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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Garden
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Meeting/banquet facilities
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Non-smoking throughout
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Private parking
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Designated smoking area
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Accessible parking
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Special diet menus - on request
Review Highlights
Categories
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Property Description
Historic Victorian Charm
Elegant Dining Experience
Convenient Location
Experience the historic Victorian charm of our hotel, initially built for Lord Tollemarch. The wood-panelled spacious public areas and tastefully furnished en suite rooms offer a luxurious stay. Indulge in an elegant dining experience at Westerfield’s Restaurant, with both table d’hôte and à la carte menus. Explore the Edwardian resort town of Felixstowe with its beautiful gardens, attractions, and safe beaches. Conveniently located near the town centre and railway station, and just a mile from the port, our hotel is the perfect choice for your stay. Book now to immerse yourself in the timeless elegance and convenience we offer.
Please note that on certain days functions are held at the hotel and this often involves music being played until midnight. Guests can contact the property to check if they are any functions scheduled during their stay.
Check-in between 12:00 and 14:00 is available for an additional charge of GBP 20, while before 12:00 costs 50 GBP. This is subject to availability.
Please note that the kitchen is closed on 24th and 25th of December 2024.
Please note that on certain days, functions are held at the hotel and this often involves music being played until midnight.
Guests can contact the property to check if there are any functions scheduled during their stay. Check-in between 12:00 and 14:00 is available for an additional charge of GBP 20, while before 12:00 costs 50 GBP. This is subject to availability.
Please note that the kitchen is closed until further notice, however, we are still serving breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Location
Bathroom needed updating and bed too hard
Well maintained in certain areas
Some bits needed to be refreshed - bathrooms especially tiles missing and bath panel
Love the atmosphere at The Orwell, brilliant location.
Parking can get quite tight.
It was a bit of experience bath room looking tired
Just the bathroom a bit out dated
Nice place. Helpful. Staff
All fine
Nothing
We was told when checking in .its a lovely room .as we went into this room it was full of flys ,windows wide open .looking out of the window you could see it’s not being cared for and to top it off fire door jam open .we was in the room for fifteen minutes and the smell was not good
I loved everything about my stay, staff brilliant, comfortable, relaxing, conveniently situated, safe and accommodating to my needs, I hope to return again as I loved it!
Nothing, I loved it!
The room was ok and laid out fine, a little dated, however, I knew that before arriving
Reception staff. from the first minute to the last it felt like being there was putting them out. At check in, it is normal to be greeted with a smile, not here, the person at the desk looked rather uninterested, I then had to ask where the lifts are? what time is breakfast? Where is breakfast served? Can I get a copy of my invoice? and to make it worse, he seemed to be training someone else, so it feels to me that they are intent on maintaining this poor standard.
Was a fire in the dinning hall from the hot plates no alarm went off, and couldn’t find anyone . A lady put a wet towel over it . No one cleared it up while we were having breakfast
Dated
Room window would not open [in heat wave]very hot small fan in room no air con but air con rads out side from 6.30 to 9.30 pm very noisy low water pressure unable to use shower hot tap in sink very loose water leak 2nd floor near lift there is more at break fast ran out of bacon/sausage what was left was cold/warm we reported this and we where told they would phone us when we are home [no phone call]never ever will we stay there again the hotel needs up dating [staff where very helpfull thank to them]
Location, price.
First impression is bad. Weeds at the front of the hotel, planters with weeds and no flowers. Builders rubbish dumped just inside the main entrance. Uninspiring entrance hall, could be so much better. Shabby but clean.
Location very good and design of the hotel
Still in throes of being refurbished having been going to the hotel for a while now miss seeing the glass cabinets in the foyer and upstairs with nice quality items for sale in like jewellery, gifts etc.
Great location,friendly staff,nice spacious room
Nothing
Absolutely lovely hotel
Everything was absolutely great
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