ibis Styles London Heathrow Airport

Hotels
ibis Styles
7.9 (15271 reviews)
272 Bath Road , Hillingdon , gb

Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean rooms
Good value
Cons:
Poor cleanliness
Bad service in restaurant
Uncomfortable bed
Food quality issues

Categories

Cleanliness
7.4
Several complaints about cleanliness and the smell of the room.
Service
7.9
Some positive mentions of polite staff, but also poor reviews regarding restaurant service.
Location
8.9
Multiple reviews noted the convenient location near the airport.
Room Quality
7.4
Some rooms described as comfortable, but issues with heating noted.
Amenities
8.4
Basic amenities were available, with some positive feedback on breakfast.
Value for Money
7.9
Mixed reviews regarding the price compared to quality, with some mentioning parking fees.
Food and Beverage
6.9
Multiple complaints about food quality in the restaurant.
Overall Experience
8.4
General sentiments suggest a reasonable experience overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:51

Property Description

Convenient Location
Ibis Styles London Heathrow Airport offers a prime location next to the airport, ensuring a stress-free stay for travelers with its 24-hour reception.

Modern Amenities
Each room is equipped with a flat-screen TV, air-conditioning, and tea/coffee making facilities. The en-suite bathrooms feature walk-in showers and hairdryers for added convenience.

24-Hour Services
Guests can enjoy round-the-clock service at the bar and make use of the meeting room accommodating up to 18 delegates, catering to both leisure and business travelers.

Book your stay at Ibis Styles London Heathrow Airport for a seamless travel experience.

Important information:

Please note that parking spaces are subject to availability.

The continental breakfast at the restaurant is served from 06:30 – 10:30 during the week and 06:30 to 11:00 during weekends.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 14 per day.

  • Children and extra bed policy

    Children ages 16 and older are allowed.
    Children 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 15271 reviews
Cleanliness: 7.4
Service: 7.9
Location: 8.9
Room Quality: 7.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 6.9
Overall Experience: 8.4
B
Bernadette couple gb
8
2026-05-09 via Nuitee
A
Angela couple de
8
2026-05-09 via Nuitee
K
Katarzyna couple pl
10
Jedna noc, pełny komfort, do lotniska może 10min.autobusem.Wygoda.
Pros:

Bardzo duży pokój, możliwość zjedzenia ciepłego posiłku o godz.20 , bardzo mila kelnerka w restauracji.

Cons:

Recepcjonista poprosił mnie o kartę kredytową , pomimo że pobyt był już opłacony. Sprawdzał numer karty, czy zgadza się z tym od karty którą zapłaciłam. Nie rozumiem , dlaczego tak zrobił. Przecież za pobyt mógł zapłacić ktoś inny..Bylam zaniepokojona poniważ wszędzie uprzedzają aby NIE dawać nikomu do ręki karty bankowej.

2026-05-09 via Nuitee
G
Gilmar solo_traveller br
10
2026-05-09 via Nuitee
R
Russell solo_traveller au
3
Don't have great expectations, go to the Three Magpies pub down the road for a better meal and drink
Pros:

Location and airport transfer were good. The place was well-kept but cheaply done.

Cons:

Staff were a grumpy-looking lot, not many smiles. Showed lack of professionalism - could benefit from a course in hospitality. The place was run on the cheap - thin toilet paper, pillows hard as sandbags, breakfast juice was not juice, but flavoured drink - that sort of thing.

2026-05-08 via Nuitee
T
Thelma solo_traveller gb
5
Very poor experience
Pros:

Easy to get to
Quiet

Cons:

I asked for early check-in in advance and was told it would be possible, for a fee, at the desk, if rooms were available. Given that it was a Tuesday morning after a bank holiday and out of term time I assumed it would easily be possible.

After a gruelling overnight long haul flight, I was told on arrival at 10:45am that it would not be possible, and that there were absolutely no rooms (150+ rooms here) available for an early check-in in the hotel at all (even though I said I would not mind a different room with just a single bed), and that all the rooms were full, and that because of a late check out at 12pm no rooms were available, and I would most likely have to wait until at least 1pm or maybe 2pm for a room.
The receptionist was dismissive and showed absolutely no empathy or concern even though I told her I was feeling ill with exhaustion.

Oner the next two hours just three people checked out,and the receptionist showed herself eager to give rooms to other people but didn’t communicate with me sitting right opposite reception and finally I went and asked again and she then said a room was available.

So I would strongly disagree that they offer an early check in. This is misleading and had I known I would definitely not have booked this hotel.

Stale smelling room
broken kettle lid allowing scalding steam to rise out of the lid which didn’t close. Miserable collection of tea and coffee sachets

2026-05-08 via Nuitee
J
Joao Paulo couple gb
7
Good stay.
Pros:

Room was comfortable. Location was great and easy access to the airport.

Cons:

We have to pay extra for parking!
One of the lift did not work.

2026-05-08 via Nuitee
A
Alix couple gb
7
Cons:

Very noisy aircon - not great for people with light sleep! Everything else OK.

2026-05-08 via Nuitee
S
Sharon solo_traveller gb
8
Ideal for what I needed
Pros:

Good choice for breakfast - had no problems getting extra tea bags for room. Was v clean

Cons:

No outside space except parking - busy road so not great outside hotel

2026-05-08 via Nuitee
S
Stephen solo_traveller au
10
Do yourself a FAVOUR! 😊
Pros:

Great value. Nice and clean. Great breakfast and friendly staff.

Cons:

Leaving.

2026-05-08 via Nuitee
H
Helen solo_traveller us
9
Pros:

bus across the road for easy return to central bus station the next day

Lovely breakfast

2026-05-08 via Nuitee
F
Faith couple gb
8
2026-05-08 via Nuitee
E
Emily solo_traveller au
9
2026-05-07 via Nuitee
S
Scott solo_traveller gb
8
2026-05-07 via Nuitee
Y
Yuri Jerji solo_traveller jp
4
2026-05-07 via Nuitee
H
Helen couple gb
10
2026-05-07 via Nuitee
P
Patricia solo_traveller gb
10
2026-05-07 via Nuitee
D
Doctor Body solo_traveller au
10
2026-05-07 via Nuitee
N
Naomie solo_traveller ie
10
2026-05-06 via Nuitee
K
Ken solo_traveller gb
7
Pros:

Location

2026-05-06 via Nuitee