Residencial Pantanal Santa Cruz

Hotels
7.6 (72 reviews)
2242 Rua Domingos de Morais , Sao Paulo , br

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Room service
Lift / Elevator
Luggage storage
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Cons:
Staff service inconsistency
Noisy during stay

Categories

Cleanliness
7.03
Some reviews mention clean rooms, but others indicate issues with maintenance.
Service
8.02
Mixed reviews; some staff noted as rude, but overall decent service experience.
Location
9.02
Location consistently rated high, with favorable comments on proximity to metro.
Room Quality
7.53
Rooms were comfortable, though some were reported as outdated.
Amenities
6.53
Basic amenities noted, but lack of additional items such as dental kits.
Value for Money
8.02
Good value for the pricing, though service quality varied.
Food and Beverage
7.03
Breakfast considered satisfactory but could have more variety.
Overall Experience
7.62
Overall experience balanced; noted pros and cons leading to an average stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:02

Property Description

Convenient Location in Sao Paulo

Modern Amenities and Services

Comfortable Rooms with Air Conditioning

Book your stay at Residencial Pantanal Santa Cruz for a seamless experience in Sao Paulo. Enjoy free WiFi, room service, and a 24-hour front desk at our property. Relax in well-equipped rooms featuring flat-screen TVs, private bathrooms, and cozy bedding. With easy access to popular attractions like Ibirapuera Park and Sao Paulo Expo, our hotel is the perfect choice for both leisure and business travelers. Don't miss out on the opportunity to stay at Residencial Pantanal Santa Cruz for a memorable visit to Sao Paulo.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

Location

Guest Reviews

7.6
Based on 72 reviews
Cleanliness: 7.03
Service: 8.02
Location: 9.02
Room Quality: 7.53
Amenities: 6.53
Value for Money: 8.02
Food and Beverage: 7.03
Overall Experience: 7.62
L
luiz • solo_traveller • br
9
2026-03-22 • via Nuitee
R
rodolfo • solo_traveller • br
7
Pros:

Limpeza

Cons:

Ar condicionado

2026-03-13 • via Nuitee
O
Osvaldo • solo_traveller • br
9
Pros:

Atendimento, limpeza e localização.

2026-03-07 • via Nuitee
R
Rafael • solo_traveller • br
10
Pros:

Atendimento excelente
Localização maravilhosa

Cons:

Café da manhã simples

2026-03-05 • via Nuitee
J
Jose • solo_traveller • br
7
Atendeu as necessidades
Pros:

Muito limpa

Cons:

Muito pequena

2026-02-23 • via Nuitee
G
Gaspar • couple • br
9
Maravilhosa
Pros:

Café da manhã incrível, assim como o quarto que contém frigobar. Os funcionários são extremamente atenciosos e educados.

2026-01-30 • via Nuitee
M
Mendes • family_with_children • br
9
Ótimo custo benefício
Pros:

Funcionários super prestativos!

Cons:

Travesseiros necessitando ser renovados.

2026-01-26 • via Nuitee
D
Daniel • solo_traveller • br
10
2026-01-03 • via Nuitee
G
Graziana • family_with_children • br
10
2025-12-27 • via Nuitee
F
Fernanda • solo_traveller • pa
1
2025-12-20 • via Nuitee
G
Giovanna • solo_traveller • br
10
2025-12-18 • via Nuitee
E
Eliana • couple • br
9
Pros:

Atendimento da equipe, localização, café da manhã

2025-12-09 • via Nuitee
M
Matheus • family_with_children • br
1
Funcionários horriveis
Pros:

O quarto estava limpo.

Cons:

Os funcionarios nao sabem tratar os hospedes com cortesi. Me senti desrespeitado. Nao recomendo esse hotel pra ninguém que necessite passar uma noite em Sao Paulo.

2025-12-08 • via Nuitee
V
Viviani Cristian • family_with_children • br
8
Hotel agradável e bem localizado
Pros:

Chuveiro muito bom, com boa pressão de água. Café da manhã bom, simples, mas tinha o necessário para uma boa refeição. Reservei dois quartos, um dos quartos era melhor, mais arejado e maior do que o outro. Mas ambos confortáveis.

Cons:

O ar condicionado é muito barulhento, talvez por ser muito velho.

2025-12-08 • via Nuitee
A
Antônio Rosolino • family_with_children • br
7
2025-12-07 • via Nuitee
A
Adriana Margarete • family_with_children • br
10
Pros:

O Hotel tem um excelente custo benefício, ótima localização próximo metrô Santa Cruz, quarto confortável, ambiente silencioso e um bom café da manhã.

2025-12-04 • via Nuitee
M
Manieri • family_with_children • br
10
2025-12-04 • via Nuitee
M
MÁRCIO • solo_traveller • br
7
Foi uma boa estadia.
Pros:

Café da manhã bom. Faltou suco de laranja no segundo dia. Sugiro colocar mel nas opções. Localização boa do hotel, lugar tranquilo e agradável.

Cons:

Muito barulho, construção ao lado. De sábado para domingo fiquei para fora do hotel por cerca de 10 minutos pois o porteiro não abria a porta. E era quase 1 hora da manhã.

2025-12-03 • via Nuitee
R
Rosa Maria • solo_traveller • br
8
2025-11-23 • via Nuitee
E
Elisabete • solo_traveller • br
10
2025-11-20 • via Nuitee