Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Uncomfortable rooms

Categories

Cleanliness
1.79
Numerous reviews highlight poor cleanliness with stains, dirt, and unpleasant odors.
Service
6.76
Some reviewers note friendly staff but overall service seems inconsistent.
Location
7.8
Convenient location close to the station, appreciated by several guests.
Room Quality
2.75
Multiple reviews cited dirty rooms and uncomfortable conditions.
Amenities
3.78
Limited amenities mentioned, with some positive notes about standard offerings.
Value for Money
7.74
While value was appreciated by some, the quality did not meet expectations.
Food and Beverage
4.79
No substantial mentions of food and beverage quality or offerings.
Overall Experience
3.76
Mixed experiences with a prevailing sentiment of dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:20

Property Description

Welcome to Hylands Hotel, your cozy retreat near Coventry train station and a short stroll from the city centre.

Comfortable Lounge Bar with 24-Hour Access: Enjoy our inviting lounge bar at any time, complete with complimentary wireless internet for your convenience.

Professional Staff and Meeting Facilities: Our dedicated team is here to assist you, and with 4 well-equipped meeting rooms and a coordinator on hand, your events are sure to be a success.

Convenient Location: Just a 10-minute walk from the Central Bus Station, Hylands Hotel is perfectly situated for your travels.

Book your stay now and experience the comfort and convenience of Hylands Hotel.

Important information:

Please note there is no elevator at Hylands Hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

4.9
Based on 1384 reviews
Cleanliness: 1.79
Service: 6.76
Location: 7.8
Room Quality: 2.75
Amenities: 3.78
Value for Money: 7.74
Food and Beverage: 4.79
Overall Experience: 3.76
P
paulcN7433DW Couples Torquay, English Riviera, Devon, England
2
Disgusting hotel
Pros:

What a discrace this hotel is lets the city down
There is a strong smell of weed
I was going to book a night but after looking around i left quickly

2025-12-22 via Tripadvisor
C
causticky Family
2
Run, run away quickly
Pros:

Where to begin ? Firstly I will say the receptionist was lovely. BUT...This place is described on their website as 'luxury hotel' but NOTHING could be further from the truth, it is a absolute doss house, the extreme filth is nauseating. I would never have stayed here but my eldests friend booked it and she didn't do her research, and not wanting to leave a gaggle of early 20's girls alone I reluctantly stayed. This is a true house of horrors. The entrance is promising, the picture of the house in the 1930's shows what a beautiful place this once was. Once you ascend the stairs it plummets in standards, hardboarding and old Formica covering the original features, wires dangling all around, sticky surfaces and bad smells, cigarettes, weed, BO. The place was last decorated by Ray Charles and Stevie Wonder in the 80's by the look.... The corridors are walked by disheveled old men with no teeth and bad habits. Then there's the rooms, oh my gosh...the filth, the decay. Obviously these owners have vastly different standards to what a modern traveller would expect, cleaning, hygiene, maintenance, if you're staying then you'll keep you shoes on rather than touch the stain ridden carpet, the beds are stained old divan full of random hairs and specks of the unidentified..and the pillows...well ,see the pictures. Food crumbs in the corners, on the window cill, behind the bed. The toilet was a mixture of different non fitting parts and literally falling apart, the seat a health hazard, every corner and skirting thick with grime, I had a shower but I still feel dirty, I will throw away the clothes I wore and spray myself down with Dettol before I enter my house, my skin is crawling from microscopic beasties. The best option for this place is a wrecking ball, it's on its last legs. Shame but it's beyond saving

2025-09-23 via Tripadvisor
S
Sibbons solo_traveller gb
1
Vile I had to leave
Pros:

Nothing

Cons:

The whole place was disgusting. I wouldn’t even let me dog stay here!!!!
Inhumane to say the least

2025-09-18 via Nuitee
L
Larkin couple gb
5
2025-09-18 via Nuitee
family_with_children gb
1
Pros:

Ok

Cons:

Both rooms bathroom taps no workings probably children struggling for shower mixers water terrible

2025-09-17 via Nuitee
X
Xin extended_group gb
1
disaster
Cons:

the building is full of the musty smell, the room is very dirty. The carpet has loads of stains. The disaster was the fire alarm run suddenly at 3am when I was deeply sleeping, the sound was very sharp, scared me to jump up, but there was no any fire, it just run randomly, seriously that’s unreasonable, made me feel like heart attack. I can’t sleep anymore after that, apart of the musty smell, dirty room, the randomly sharp fire alarm was ridiculous, the only thing that I needed for a hotel had been exploited.

2025-09-17 via Nuitee
J
Jahangir couple gb
8
2025-09-16 via Nuitee
E
Elaine couple gb
6
Fair price for the room - would use again.
Pros:

Quiet room, comfortable bed.

Cons:

Now this is strange - out of a selection of bottles and food packets left on the desk, two full bottles of tonic water 'vanished' while we were out.
Leaves a nasty taste in the mouth - has our luggage been gone through? Was anything else taken that I haven't noticed yet?

2025-09-11 via Nuitee
W
Witold couple gb
4
2025-09-11 via Nuitee
C
Chris solo_traveller gb
1
2025-09-10 via Nuitee
C
Carl solo_traveller gb
8
Good clean room to sleep
Pros:

Nice staff, clean room, comfortable, good price. Thanks

Cons:

Nothing

2025-09-09 via Nuitee
R
Robert couple gb
2
Not good at all
Pros:

Not a lot

Cons:

It was not clean loads off poeple there on drugs and drink can’t play with pool tables as poeple staying there break it to get the money lots off noise all night no one done a lot about it will not stay there again no one done a lot about it

2025-09-08 via Nuitee
M
Murphy solo_traveller gb
1
Pros:

Nothing it was filthy

Cons:

Stained walls and floors.

2025-09-08 via Nuitee
C
Christopher solo_traveller gb
6
Pros:

Comfy clean bed

Cons:

Taps in shower broken constant running and by stains in bath have been that way for while hotel could do with modernising

2025-09-07 via Nuitee
T
Tatiana solo_traveller de
1
Pros:

It was cheap and close to the station.

Cons:

First time in my life I slept on top of the blanket because the mattress was brown? I don't know how this is allowed to operate 🤣🤣🤣

2025-09-07 via Nuitee
J
Jon solo_traveller gb
3
2025-09-05 via Nuitee
S
Sayeed extended_group gb
1
Pros:

not at all

2025-09-04 via Nuitee
W
Wilson family_with_children gb
2
Pros:

Nothing...

Cons:

Everything. Hotel needs bringing into the 21 century.

2025-09-03 via Nuitee
J
Jones couple gb
1
Pros:

Nothing

Cons:

From the moment I waikin i cozid tell itvlook different as I entered up stairs there stain everywhere the smell was disgusting and my room well I wouid let my dog stay skitingboads where filly the carpet filly black the windows where filly the washroom disgusting dirty everywhere the bedsheets where dirty I was so scared to stany longer than 15 mnt I felt sick when the pichure what was show on booking .com is not same what I got

2025-09-02 via Nuitee
C
Carl solo_traveller gb
8
Good place to stay
Pros:

Staff always friendly, standard tea and coffee, towels. Was nice and clean not luxury but a good place to sleep.

Cons:

Nothing

2025-09-01 via Nuitee