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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Tennis court
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Car hire
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Currency exchange
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Babysitting/child services
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Valet parking
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Chapel/shrine
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Casino
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Parking garage
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Shuttle service (additional charge)
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Shared kitchen
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Snack bar
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Lockers
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Toilet with grab rails
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Public transport tickets
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Kid-friendly buffet
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Evening entertainment
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Nightclub/DJ
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Entertainment staff
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Outdoor furniture
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Auditory guidance
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious All-Suite Hotel in Nairobi
Modern Amenities: Enjoy free WiFi, flat-screen TV, fridge, microwave, and tea/coffee facilities in our open-plan suites with private bathrooms.
Stunning Rooftop Restaurant: Indulge in authentic Chinese cuisine and drinks while taking in panoramic views of the Westlands skyline at our signature rooftop restaurant and lounge.
Convenience and Comfort: Benefit from free private parking, 24-hour security, a fully-equipped conference room, and engaging activities like golfing and hiking. Plus, easy access to Nairobi's top attractions.
Experience elegance and convenience at Lotos Inn & Suites. Book now for an unforgettable stay!
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
People 5 years old and over stay for US$25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The location in center of town and the space of the bedroom
Cleanliness, food and service are way below average
Clean , good ambience, welcoming staff
The breakfast buffet has to be improved and more varieties should be added
Clean, spacious, well-lit suite. Well-equipped kitchenette with fridge, microwave, hot water kettle. Efficient check-in. Great on-site Chinese restaurant (6th floor) was open until 10:30 pm, so we could have a late dinner after arriving by train from Mombasa without leaving the hotel.
Lovely large room with nice balcony overlooking the park area. Nice location in the Westlands area. Outstanding value for money.
Nice roof garden restaurant serving lovely food at very reasonable prices.
Nothing
food are so good
restaurant noise come to inside of room
Hotel is conveniently located in Westlands, making it easy to get around Nairobi. The rooms were clean, comfortable, and well maintained. The staff were friendly, professional, and always willing to help. Breakfast was good with a decent selection of options, and the overall atmosphere was calm and welcoming. Balcony offered nice view.
Nothing significant to mention.
The stay was comfortable and met expectations.
Great stay friendly and helpful staff
Breakfast
Restaurant is expensive
Nice breakfast, and there is restaurant on the 6th floor, where you can rest and dinner after long day. Location is good, close to a park. Fresh air, but note people play football till late evening. Overall nice and quiet hotel. Rooms are big, wel lequipped.
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Nice big rooms with terrace ( at least the garden views) and mostly quiet environment! Nice and helpful staff
The restaurant on the top floor is very poor quality as well as for food as for decoration … and cleanliness if very poor as well !
Excellent location, great rooms and highly valuable for money. I stayed at the executive suite 2 bedroom apartment and it was awesome for a family of 4 with all facilities.
Nothing
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