Lotos Inn & Suites -Nairobi, Westlands

Hotels
8.4 (2115 reviews)
19 Mpaka Road, Westlands , Nairobi , ke
+254 727 168169

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Great location
Good breakfast
Cons:
Noise from nearby facilities
No gym
No direct stairs to reception

Categories

Cleanliness
8.4
Rooms were clean and well-maintained.
Service
8.87
Staff members were amazing, very helpful and responsive.
Location
8.71
Great central location, close to malls and city center.
Room Quality
8.05
Spacious rooms with good amenities, albeit some noise issues.
Amenities
8.18
Good facilities available, but could be better furnished.
Value for Money
8.24
Good value considering the service and location.
Food and Beverage
8.5
Breakfast was highlighted, with tasty options.
Overall Experience
8.26
Overall a comfortable stay with some minor noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:07

Property Description

Luxurious All-Suite Hotel in Nairobi

Modern Amenities: Enjoy free WiFi, flat-screen TV, fridge, microwave, and tea/coffee facilities in our open-plan suites with private bathrooms.

Stunning Rooftop Restaurant: Indulge in authentic Chinese cuisine and drinks while taking in panoramic views of the Westlands skyline at our signature rooftop restaurant and lounge.

Convenience and Comfort: Benefit from free private parking, 24-hour security, a fully-equipped conference room, and engaging activities like golfing and hiking. Plus, easy access to Nairobi's top attractions.

Experience elegance and convenience at Lotos Inn & Suites. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NBO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 5 years old and over stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2115 reviews
Cleanliness: 8.4
Service: 8.87
Location: 8.71
Room Quality: 8.05
Amenities: 8.18
Value for Money: 8.24
Food and Beverage: 8.5
Overall Experience: 8.26
K
Kennedy • solo_traveller • ke
10
2026-07-25 • via Nuitee
A
Assih • solo_traveller • us
7
Pros:

The staff was nice specially the house keeper, the buffet staff.

Cons:

There were loud noise in the middle of the night almost every night during my stay.
There is no breakfast cancelation policy. If you book your stay including breakfast. It is use it or loose it.

2026-07-24 • via Nuitee
F
Fatos • couple • nl
10
Pros:

Vriendelijk personeel. Ze waren heel behulpzaam😊

2026-07-24 • via Nuitee
E
Elisa • couple • it
8
2026-07-23 • via Nuitee
E
Elisa • couple • it
8
Pros:

Camera ampia, colazione abbondante

2026-07-23 • via Nuitee
S
Sam • family_with_children • be
7
Pros:

ruime kamers

2026-07-19 • via Nuitee
S
Shouvik • family_with_children • ae
9
2026-07-18 • via Nuitee
M
Mike.4 • solo_traveller • de
10
2026-07-17 • via Nuitee
P
PEREBZL • couple • es
8
2026-07-16 • via Nuitee
M
Montserrat • couple • es
10
Perfecto
Pros:

Todo

Cons:

Nada

2026-07-16 • via Nuitee
H
Hela • family_with_children • tn
10
2026-07-14 • via Nuitee
M
Murat • solo_traveller • de
7
Cons:

Essen war nicht gut

2026-07-14 • via Nuitee
J
Javed • solo_traveller • us
10
2026-07-14 • via Nuitee
H
Hela • family_with_children • tn
10
Pros:

كل من في الفندق لطفاء و مبتسمين
النظافة 100٪؜
الامن حاضر دائما حتى وقت انتظار التاكسي

Cons:

كل شيء جيد

2026-07-14 • via Nuitee
A
Andrii • couple • cy
9
2026-07-14 • via Nuitee
S
Showme • solo_traveller • ca
10
2026-07-13 • via Nuitee
D
Dermot • solo_traveller • es
10
Pros:

We made a mistake and arrived one day later than our reservation, which was only for one night. The staff were very welcoming and said it was no problem. The room was large and comfortable and the breakfast was good.

2026-07-09 • via Nuitee
T
Tamari • solo_traveller • ge
5
2026-07-08 • via Nuitee
S
Shouvik • family_with_children • ae
9
2026-07-07 • via Nuitee
R
Roddy • couple • ke
8
2026-07-07 • via Nuitee