Yuzawa New Otani

Hotels
Yuzawa 330 , Yuzawa , jp
m-tanemura@yuzawa-newotani.jp

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Limited dining options
Desire for more amenities

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.6
Service was generally appreciated, with friendly and helpful staff mentioned in most reviews.
Location
8.8
The hotel is located in close proximity to key landmarks, ski shuttle stops, and transportation hubs.
Room Quality
8
Rooms were comfortable and spacious, with some minor maintenance issues reported.
Amenities
7.6
Amenities provided were satisfactory, with positive mentions of the onsen and ski facilities, but some guests desired additional amenities like a spa.
Value for Money
7.4
Opinions varied on the value for money, with some finding it reasonable for the location and services offered.
Food and Beverage
7.9
Breakfast and restaurant services were generally well-received, although some guests desired more variety.
Overall Experience
8.2
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 09:03

Property Description

Natural Hot Spring Baths and Hot Tubs
Indulge in relaxation at Yuzawa New Otani with its natural hot spring baths and hot tubs, perfect for unwinding after a day on the slopes.

Variety of Room Options
Choose between traditional Japanese-style rooms with tatami flooring or Western rooms with beds, all equipped with modern amenities for a comfortable stay.

Convenient Location and Complimentary Services
Located just minutes away from Yuzawa Kogen Ski Resort and JR Echigo-Yuzawa Shinkansen Station, enjoy free Wi-Fi, ski equipment hire, bicycle rental, and a female-only spa during your stay.

Book now for a rejuvenating getaway at Yuzawa New Otani, where relaxation and convenience meet seamlessly.

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests with children must inform the property at the time of booking. Please specify how many children will be staying and their respective ages in the special request box.

Please note that child rates are applicable to children 3 years and younger and adult rates are applicable to children 4 years and older. Please contact the property for more details.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location