Carmen Suite Hotel

To be honest at first I thought I had a huge bargain. But night 2 my hotel phone rings by the boy in reception asking me for sex at5:30am. I speak to management. Thought we had it sorted or some mistake. Clearly not. Tonight I take hotel phone out of socket because this is a joke. Not impressed one bit. That boy who is night shift needs sacked.

I came to this hotel with an expectation of having really good holiday. What lured me in, were the reviews online and the descriptions that fit into the needs of me and my family who stayed with me. Unfortunately the moment we get there, the reality hit us. No air conditioning in the lobby, but that we could live without. Unfortunately the air conditioning in our room, if you wanted to use for both bedroom and living area you had to pay additional price for the one in living area. The cleaning of the room, or the lack of to be completely honest in this case was something we were shocked. For a week long stay, we had our room cleaned once and our towels changed once. The hygiene of this place was questionable. We had to go down to the lobby every single time a toilet paper finished and we were told that the cleaning lady should be giving it to us also - which never happened. If you looking for fancy dinner or at least sth that’s not portioned for you to eat - don’t come here. The food was the same every single day and if you didn’t come when the dinner starts, after 30 minutes all what was left for you was mostly veggies. The main dish on dinner also was portioned by one of the stuff members, so you couldn’t get more even if you wanted to. Honestly after staying there I know why the place has such good reviews. The manager of this hotel comes up to you, asking if he can show you sth on Google Maps and then he puts all 5 stars under his hotel by himself. After first day we knew we couldn’t stay long here. So we spend every single day mostly outside and came only back at night for some sleep. If you are thinking of choosing this place, I would recommend not to. Even if the price is appealing 😓

------------------------------------------------------------------Great hotel in good location. Clean rooms. Nice friendly staff. Dog friedly hotel.
I recommend this hotel.
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Siisti huone, suuri allas alue ja hyvä asiakaspalvelu

Hotellin sijainti erinomainen, kauppoja, palvelut, ruokapaikkoja, markkina alue vieressä.
Rannalle lyhyt matka kävellen.
Allas-alue suuri ja siisti.
Henkilökunta ystävällinen ja auttavainen.
Perinteinen siisti huoneisto hotelli.

Kiva allas alue. Hyvä WiFi. Henkilökunta mukava

Klima açmaya bile ücret istediler ekstradan
Fotoğraflardaki otelden yer vermediler arkasında kötü eski binada yer verdiler kesinlikle tavsiye edilecek bi yer değil

Super tolles Hotelzimmer mit riesen Balkon. Man kann über ganz Alanya schauen. Super Pool ist auch vorhanden. Das gesamte Personal ist super nett

Nettes zuvorkommendes Personal... perfekte Lage.

one of the best experience in Antalya

My first time in alanya and this hotel is very good. i like the places nearby hotel is in very good location . center of city. close to the beach. The pool is good and we dont even need to go the beach.

Hersey cok iyiydi ..herkeze tavsiyeederim.cok tesekurler

Very price performance
Cost effective and in the city
Very close to beach and center

L'hôtel est situé dans le centre d'Alanya, très proche de la plage et est sûr. Merci beaucoup pour l'attention du personnel. Je suis très heureux d'avoir choisi cet endroit. Je reviendrai certainement ici.

It was a wonderful vacation for me, I was very satisfied. The staff were excellent, the rooms were very clean. I will definitely come back as soon as possible.

I was very pleased with this hotel where I stayed for one night. Thank you.

Centrally located. Walking distance to the sea. The rooms are quite large. The hotel has a large pool and water slide. An affordable hotel in a central location.

Det var en god oplevelse, alle var meget venlige, værelserne var meget rene, og det lå centralt. Vi var meget tilfredse og overvejer at komme tilbage så snart som muligt

The location was perfect, within walking distance to everything. The rooms were very clean and comfy. The staff were kind and friendly. I'd definitely stay here again.

The place was in a great location. You can walk everywhere easily. The rooms were really clean and the staff were super friendly and helpful. I can’t wait to visit again soon