Grupotel Orquidea

Hotels
•
Grupotel
8.7 (2216 reviews)
Calle Viejos Tendereteros s/n , San Agustin , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Safety deposit box
Facilities for disabled guests
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Family-friendly environment
Variety of pools
Helpful staff
Cons:
Inconsistent cleanliness
Limited breakfast variety
Rooms a little worn

Categories

Cleanliness
8.28
Room cleanliness was inconsistent, requiring improvement.
Service
9.25
Most staff were helpful and friendly, enhancing the stay experience.
Location
8.79
Hotel is well-located near amenities, though a bit far from popular beaches.
Room Quality
8.24
Rooms were decent but showed signs of wear and tear.
Amenities
8.97
Great variety of pools and activities for families.
Value for Money
8.73
Good quality for a 4-star hotel at reasonable prices.
Food and Beverage
8.48
Food was generally good but lacked breakfast variety.
Overall Experience
8.85
Overall a lovely stay, especially suitable for families.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:32

Property Description

Luxurious Amenities
Grupotel Orquidea boasts a range of luxurious amenities including a restaurant, outdoor swimming pool, fitness centre, and a bar. The 24-hour front desk, room service, and free WiFi add convenience and comfort to your stay.

Comfortable Rooms
Each unit at the hotel is thoughtfully equipped with air conditioning, a flat-screen TV with satellite channels, a kettle, and a private bathroom. The cozy rooms also feature a desk, wardrobe, and essential toiletries for a pleasant stay.

Scenic Surroundings
Nestled in Playa de Tarajalillo, guests can enjoy a serene garden and a buffet breakfast daily. With Playa del Ingles and Maspalomas in close proximity, the hotel offers the perfect blend of relaxation and exploration.

Book your stay at Grupotel Orquidea now for an unforgettable experience.

Important information:

Formal attire is required for dinner. Men must wear long pants and long-sleeved shirts to gain access to the restaurant.

Children aged 16 years and below are not allowed to use the gym or spa.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 2216 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.79
Room Quality: 8.24
Amenities: 8.97
Value for Money: 8.73
Food and Beverage: 8.48
Overall Experience: 8.85
N
Navarro Hernandez • family_with_children • es
8
Pros:

La variedad que tienen de instalaciones para los niños

Cons:

Para aparcar es complicado

2026-04-04 • via Nuitee
M
Maribel • family_with_children • es
9
Pros:

El hotel está muy bien, habitaciones muy amplias y camas cómodas. El buffet increíble! Abundante, variado y de calidad. El personal de limpieza muy amable.

Cons:

Los peros....
La playa es de piedra, la mas cercana de arena es la de San Agustín, a 2,5 kilómetros.
La piscina cierra a las 6 de la tarde!!!!!! Muy pronto!
Y el personal de animación habla todo el inglés! Nos olvidamos que estamos en España, que lastima hacer turismo en nuestro país y que mi hija pequeña no pueda disfrutar al 100% de la mini disco y del mini club por no entender el idioma!

2026-04-04 • via Nuitee
L
Leticia • couple • es
8
Agradable
Pros:

El buffet

Cons:

El viento

2026-04-04 • via Nuitee
A
Ani • family_with_children • de
10
Pros:

Totul a fost ok.

Cons:

Din pacate partea de plaja .Sunt numai pietre mari,nu exista nisip

2026-04-04 • via Nuitee
P
Pedro • couple • es
8
Pros:

Todo en general

Cons:

La comida del buffet no está acorde a un 4 estrellas

2026-04-04 • via Nuitee
M
Martina • family_with_children • at
9
Pros:

Gute Lage,gutes Essen,schöne Zimmer

Cons:

In den Speisesälen ist es etwas zu laut und zu voll

2026-04-04 • via Nuitee
E
Esther Lidia • couple • es
7
2026-04-04 • via Nuitee
A
Andrius • family_with_children • lt
10
Perfect.
2026-04-03 • via Nuitee
T
Tomek MmM • extended_group • pl
6
2026-04-03 • via Nuitee
E
Elena Mina • family_with_children • gb
10
Great stay!
Pros:

Great food, spacious rooms, lovely staff.

2026-04-03 • via Nuitee
J
Juanfran • family_with_children • es
8
2026-04-02 • via Nuitee
L
LIDIA ESTHER • family_with_children • es
9
2026-04-02 • via Nuitee
M
Markey • couple • ie
7
2026-04-01 • via Nuitee
A
Ana María • family_with_children • es
9
Pros:

Todo perfecto! Lastima que tuvimos la borracca Therese y no pudimos disfrutar de la piscina ni e la playa. Volveremos!

2026-04-01 • via Nuitee
M
mattias • couple • se
1
Bokar solstolar ingen där
Cons:

Hårda sängar
Ostädat
Paxade solstolar

2026-03-31 • via Nuitee
J
Jose • family_with_children • es
5
Regular
Cons:

No me gustó el hecho de dejar la habitación a las 11 cuando me la dieron a eso de las 14 de la tarde

2026-03-31 • via Nuitee
J
JAVIER • family_with_children • es
9
2026-03-31 • via Nuitee
J
Jinfeng • family_with_children • de
10
2026-03-30 • via Nuitee
M
mikolajczak • family_with_children • pl
10
2026-03-30 • via Nuitee
P
Pavel • family_with_children • cz
9
2026-03-30 • via Nuitee