Grupotel Orquidea

Hotels
•
Grupotel
8.7 (2531 reviews)
Calle Viejos Tendereteros s/n , San Agustin , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Safety deposit box
Facilities for disabled guests
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Family-friendly environment
Variety of pools
Helpful staff
Cons:
Inconsistent cleanliness
Limited breakfast variety
Rooms a little worn

Categories

Cleanliness
8.28
Room cleanliness was inconsistent, requiring improvement.
Service
9.25
Most staff were helpful and friendly, enhancing the stay experience.
Location
8.79
Hotel is well-located near amenities, though a bit far from popular beaches.
Room Quality
8.24
Rooms were decent but showed signs of wear and tear.
Amenities
8.97
Great variety of pools and activities for families.
Value for Money
8.73
Good quality for a 4-star hotel at reasonable prices.
Food and Beverage
8.48
Food was generally good but lacked breakfast variety.
Overall Experience
8.85
Overall a lovely stay, especially suitable for families.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:32

Property Description

Luxurious Amenities
Grupotel Orquidea boasts a range of luxurious amenities including a restaurant, outdoor swimming pool, fitness centre, and a bar. The 24-hour front desk, room service, and free WiFi add convenience and comfort to your stay.

Comfortable Rooms
Each unit at the hotel is thoughtfully equipped with air conditioning, a flat-screen TV with satellite channels, a kettle, and a private bathroom. The cozy rooms also feature a desk, wardrobe, and essential toiletries for a pleasant stay.

Scenic Surroundings
Nestled in Playa de Tarajalillo, guests can enjoy a serene garden and a buffet breakfast daily. With Playa del Ingles and Maspalomas in close proximity, the hotel offers the perfect blend of relaxation and exploration.

Book your stay at Grupotel Orquidea now for an unforgettable experience.

Important information:

Formal attire is required for dinner. Men must wear long pants and long-sleeved shirts to gain access to the restaurant.

Children aged 16 years and below are not allowed to use the gym or spa.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 2531 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.79
Room Quality: 8.24
Amenities: 8.97
Value for Money: 8.73
Food and Beverage: 8.48
Overall Experience: 8.85
P
Paolo • solo_traveller • it
10
2026-05-15 • via Nuitee
I
Ilva • family_with_children • lv
10
Pros:

Viesnīcā daudzveidīgas atpūtas iespējas, bagātīga ēdināšana ar plašu ēdienu un dzērienu piedāvājumu, jauka un kopta teritorija

Cons:

Viesnīcas nummurā pēc istabas tīrīšanas, man tika nozagts gredzens.

2026-05-15 • via Nuitee
S
Soraya • solo_traveller • es
10
Pros:

Todo

Cons:

Nada

2026-05-15 • via Nuitee
D
Dacil • family_with_children • es
9
Séjour relaxant et avec tout compris
Pros:

L endroit est calme près de la mer. La nourriture bonne et variée. Le personnel est aimable.

Cons:

Dans le buffet parfois le sol était sale avec de la nourriture.

2026-05-15 • via Nuitee
G
GloriaCorrea • solo_traveller • es
10
Pros:

La fiesta de la espuma para los niños en la piscina, la comida, el aseo, el acceso a la playa

Cons:

El aparcar es muy complicado

2026-05-14 • via Nuitee
C
Cristian • solo_traveller • es
9
2026-05-14 • via Nuitee
S
Sean • couple • gb
10
Only stayed one night but great
Pros:

Pool areas kids clubs

Cons:

Clean staff great

2026-05-13 • via Nuitee
L
LAURA • solo_traveller • es
8
2026-05-13 • via Nuitee
K
Krystian • solo_traveller • pl
10
Pros:

Polecam

Cons:

Brak

2026-05-13 • via Nuitee
K
Karin • solo_traveller • si
7
Pros:

Zmogljivosti hotela so nadpovprečno dobre. Na izbiro je veliko raznolike hrane,ki pa je povprečne kakovosti. Pozoren je potrebno biti pri narakanju pijače,ki ti jo zarečunajo posebaj, a je na razpolago ob hrani, ki je v obroku.

Cons:

Ena postelja je škripala pri obračanju in je bila neudobna za spanje.

2026-05-13 • via Nuitee
D
Dolores • solo_traveller • es
9
Pros:

La comida del restaurante buffet

Cons:

Que había cola en el check in y no pudimos almorzar porque se cerraba a las 14:30 el buffet. Me parece muy temprano para terminar el almuerzo

2026-05-13 • via Nuitee
P
Penhouet • solo_traveller • es
9
2026-05-12 • via Nuitee
A
Andrea • extended_group • es
10
2026-05-12 • via Nuitee
D
Dana • solo_traveller • gb
9
2026-05-12 • via Nuitee
L
Lucy • solo_traveller • es
10
Pros:

Fue un detalle por parte de la empresa,regalar mojitos y roscas cuando el tiempo se puso mal y no podíamos acudir a las piscinas .

Cons:

Que ya no ponen bombones ni agua todos los dias

2026-05-12 • via Nuitee
A
Airam • solo_traveller • es
7
2026-05-12 • via Nuitee
P
Patricia • solo_traveller • es
10
2026-05-11 • via Nuitee
Z
Zene • solo_traveller • es
10
2026-05-11 • via Nuitee
M
María Bernarda • solo_traveller • es
10
2026-05-11 • via Nuitee
S
Sara • solo_traveller • es
10
Pros:

Las zonas infantiles y la localización del sitio

Cons:

Nada! Todo lo encontramos a nuestro gusto

2026-05-10 • via Nuitee