Grupotel Orquidea

Hotels
Grupotel
8.7 (2452 reviews)
Calle Viejos Tendereteros s/n , San Agustin , es

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Safety deposit box
Facilities for disabled guests
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Family-friendly environment
Variety of pools
Helpful staff
Cons:
Inconsistent cleanliness
Limited breakfast variety
Rooms a little worn

Categories

Cleanliness
8.28
Room cleanliness was inconsistent, requiring improvement.
Service
9.25
Most staff were helpful and friendly, enhancing the stay experience.
Location
8.79
Hotel is well-located near amenities, though a bit far from popular beaches.
Room Quality
8.24
Rooms were decent but showed signs of wear and tear.
Amenities
8.97
Great variety of pools and activities for families.
Value for Money
8.73
Good quality for a 4-star hotel at reasonable prices.
Food and Beverage
8.48
Food was generally good but lacked breakfast variety.
Overall Experience
8.85
Overall a lovely stay, especially suitable for families.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:32

Property Description

Luxurious Amenities
Grupotel Orquidea boasts a range of luxurious amenities including a restaurant, outdoor swimming pool, fitness centre, and a bar. The 24-hour front desk, room service, and free WiFi add convenience and comfort to your stay.

Comfortable Rooms
Each unit at the hotel is thoughtfully equipped with air conditioning, a flat-screen TV with satellite channels, a kettle, and a private bathroom. The cozy rooms also feature a desk, wardrobe, and essential toiletries for a pleasant stay.

Scenic Surroundings
Nestled in Playa de Tarajalillo, guests can enjoy a serene garden and a buffet breakfast daily. With Playa del Ingles and Maspalomas in close proximity, the hotel offers the perfect blend of relaxation and exploration.

Book your stay at Grupotel Orquidea now for an unforgettable experience.

Important information:

Formal attire is required for dinner. Men must wear long pants and long-sleeved shirts to gain access to the restaurant.

Children aged 16 years and below are not allowed to use the gym or spa.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 2452 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.79
Room Quality: 8.24
Amenities: 8.97
Value for Money: 8.73
Food and Beverage: 8.48
Overall Experience: 8.85
I
Ilka solo_traveller hu
10
Excellent!
Pros:

We had a truly wonderful stay at this hotel. The property is beautiful and tastefully designed, with a stunning courtyard that creates a very relaxing atmosphere. Although we didn’t originally book a sea-view room, we were pleasantly surprised to receive one with a breathtaking ocean view – such a lovely and unexpected upgrade!
We even left for one night to explore the northern part of the island, and when we returned, we were again given a gorgeous room with a sea view, which made our experience even more special.
The food was excellent throughout our stay. Both breakfast and dinner were always warm, constantly replenished, and never ran out. The selection was wide, and dinner offerings changed daily, so it never became repetitive or boring.
Overall, it was a fantastic experience, and we would happily return.

Cons:

The pool was cold and too many children splashing and playing rough in it.

2026-04-25 via Nuitee
B
BRANDON family_with_children fr
6
Agréable mais literie très défaillante .
Pros:

La piscine

Cons:

La literie

2026-04-25 via Nuitee
L
LUZ MARINA family_with_children es
9
MUY CONFORTABLE
Pros:

Servicio comedor muy bueno y Buffet también
Piscina muy bien

2026-04-24 via Nuitee
K
karolinaque family_with_children fi
8
Helt okej
Pros:

Snyggt och mycket att göra, barnen älskade

Cons:

Vill man ha lugn och ro kanske inte det bästa alternativet

2026-04-24 via Nuitee
R
Raúl solo_traveller es
10
2026-04-23 via Nuitee
S
Sofigon couple es
10
Pros:

La atencion de los emplead@s

2026-04-22 via Nuitee
S
Sandoval couple es
10
2026-04-22 via Nuitee
A
Adam family_with_children pl
9
2026-04-22 via Nuitee
G
Goliatová family_with_children sk
8
Vynikajuce a urcite sa este vratime
Pros:

Vyhlad na more, krasne prostredie vonku, priestranne izby

Cons:

Pristup do mora a svab na izbe ale tam ich vonku beha vela tak asi presiwl dnu

2026-04-21 via Nuitee
A
Akinyemi solo_traveller gb
8
Pros:

So many lovely options for kids to enjoy their stay

Cons:

Food was just ok. Although a lot of options

2026-04-20 via Nuitee
V
Vanja family_with_children si
8
2026-04-19 via Nuitee
J
Jeferson family_with_children co
5
Pros:

El personal amable y la comida deliciosa

Cons:

Pagar el todo incluido no merece la pena de un día a otro pues solo dura hasta las 11 am del otro día y el almuerzo hay que pagarlo aparte. Diferente de otros hoteles

2026-04-19 via Nuitee
S
Salvador solo_traveller es
5
2026-04-18 via Nuitee
J
Janos couple hu
10
2026-04-17 via Nuitee
X
Xiaosi family_with_children gb
9
2026-04-15 via Nuitee
A
Annelies solo_traveller be
8
Verblijf
Pros:

Grote variatie in het eten.
Vriendelijk personeel..
Locatie aan het strand.

Cons:

Padelveld naast de hotelkamer waar erg vroeg en erg laat werd gespeeld. Dit veroorzaakte wel wat lawaai.

2026-04-15 via Nuitee
G
George family_with_children gb
9
2026-04-15 via Nuitee
B
Balla family_with_children hu
8
Rendben volt .
Pros:

Az óceán közelsége.

Cons:

A fagyasztott gyümölcsök.
Ízetlen tésztaételek.
Reggel 1/2 8 előtt még pénzért sem tudsz kávézni, csak a szoba adta lehetőségek vannak, de ott meg alszik a család.

2026-04-14 via Nuitee
P
Porter couple ie
10
Pros:

Everything

Cons:

Nothing

2026-04-14 via Nuitee
M
Mariposas de Colores couple es
7
Agradable fin de semana
Pros:

En general todo bien. Podria ser mejorable en cuanto a la cena.

Cons:

Por cuestion de horario de regreso solicitamos dejar nuestro equipaje y continuar unas horas en la piscina pero habia que abonar suplemento y no nos compensaba ,

2026-04-14 via Nuitee