White Hart, Exeter by Marston's Inns

Hotels
Marston's Inns
8 (5524 reviews)
66 South Street , Exeter , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Lift / Elevator
Bar
See all facilities

Review Highlights

Pros:
friendly staff
good location
clean rooms
excellent food
Cons:
poor communication
noise issues
heating problems

Categories

Cleanliness
7.39
Some reviews mentioned cleanliness positively, whereas others highlighted issues like noise and poor communication.
Service
8.36
Most reviews noted friendly and helpful staff despite some communication issues.
Location
8.9
The location was frequently praised, being central and convenient for local attractions.
Room Quality
7.85
Rooms were generally well-received for being clean and comfortable, with some minor issues reported.
Amenities
7.38
Amenities were acceptable, but there were complaints regarding heating and noise.
Value for Money
7.84
Guests expressed satisfaction with the rates for the overall experience provided.
Food and Beverage
8.39
Food options received positive remarks, highlighting quality and variety.
Overall Experience
7.86
Guests had a generally pleasant experience despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:22

Property Description

Central Location and En Suite Accommodation
Located just a short walk from Exeter Cathedral, The White Hart offers comfortable en suite rooms in the heart of the city. Each room is equipped with modern amenities including a TV, telephone, and tea/coffee facilities.

Delicious Dining Options
Indulge in a full English breakfast each morning and savor gourmet burgers, steaks, curries, and more at the on-site restaurant. With a variety of menu options, including sharing platters and desserts, there is something to satisfy every craving.

Convenient Amenities and Nearby Attractions
Enjoy free Wi-Fi, private parking for a small fee, and easy access to Exeter's top attractions. Explore the historic Guildhall, visit the Royal Albert Memorial Museum, and take a short drive to Dartmoor National Park. Book your stay at The White Hart for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 5524 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.85
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
A
Arjan couple nl
6
Pros:

Parking available at the hotel. Bath/shower had a curtain with magnets so the whole bathroom floor didn't end up getting wet as usual in hotels. Nice touch.

Cons:

The room was very hot, ventilator didn't help at all even though outside temps didn't exceed 23 degrees. Continental breakfast was mediocre at best. Not much choice there. The bathroom seemed to have had leaks in the past with repairs that looked horrible. I wouldn't pick this place midsummer.

2026-08-29 via Nuitee
M
Marina couple gb
6
2026-08-29 via Nuitee
B
Browning extended_group gb
7
Convenient, good value with an obliging manager.
Pros:

Loved having coffee bags in my room (but would have liked some Earl Grey tea too). Liked the shelf in the bathroom behind the loo.

Liked that the windows opened properly. I dislike it when one can only open a few inches.

Cons:

Would have appreciated a couple of drawers (or even one) in the room. Also the key 'failed' twice and not always easy to find a member of staff to reset it. It was difficult to use the hair dryer as plug opposite side to access hole.

Service too slow for our Sunday lunch - although we had ordered in advance & arrived in good time, it still took 45 minutes before it was served.

2026-08-28 via Nuitee
C
Christopher couple mx
8
Does what it says on the tin.
Pros:

Location, quiet. Does what it says on the tin.

2026-08-27 via Nuitee
L
Lonzi solo_traveller gb
9
2026-08-27 via Nuitee
A
Antonio solo_traveller it
7
Pros:

La struttura in sé è ben organizzata

Cons:

Parere personale: la vasca da bagno invece della doccia, nel terzo millennio, sarà vantaggio ma è più scomoda, meno pratica e poco igienica

2026-08-26 via Nuitee
V
Véronique couple ch
7
2026-08-26 via Nuitee
R
roseline family_with_children be
7
bon séjour
Pros:

problème dans la 1ere chambre attribuée à l'arrivée, très , très petite , pas d'armoire et problème de salle de bain seul le lit était bon , je pense trop petit pour 2 personnes. Nous avons réclamé et directement nous avons pû changer de chambre qui elle était très bien. le personnel très sympa le déjeuner aussi . nous sommes satisfait de notre séjour.

Cons:

la première chambre et beaucoup d'escaliers.

2026-08-26 via Nuitee
W
Wihlborg extended_group se
9
Prisvärt!
Pros:

Rent, prisvärt och bra frukost

2026-08-25 via Nuitee
R
ronayne couple gb
8
Comfortable, good value for money, perfect location, definitely will return!
Pros:

Stayed before good value, slept really well. The rooms have been updated, carpets really nice along with new furniture, though the bathrooms need to be next, even if it’s just bleaching around those areas that are tired!

Cons:

Nothing we didn’t like

2026-08-25 via Nuitee
A
Alex Bisig solo_traveller ch
9
2026-08-25 via Nuitee
L
Lisa couple gb
7
Been here before and will go back again as its good value for money
Pros:

The location is perfect to access town centre or quayside. Staff were very friendly and accommodating.

Cons:

The room was unbearablely hot even with a fan. Bath/shower still dirty from prior guests use

2026-08-25 via Nuitee
I
IAN solo_traveller gb
10
Excellent location. Everything perfect for what we wanted.
Pros:

Location was excellent for cathedral, 4mins, Quay 4mins and city center 4mins. All times walking. Quiet even with windows open at night. Good pub meals. Room was clean and parking was good. Staff friendly and helpful.

Cons:

All good.

2026-08-25 via Nuitee
A
Aletta solo_traveller de
8
Pros:

Uriges Pub, schöne Atmosphäre

2026-08-24 via Nuitee
A
Adrian couple gb
8
Reasonable price for a nice hotel with lots of character.
Pros:

Great location for town.

Cons:

Not too keen on having to pay £10 to park in the hotel's car park.

2026-08-24 via Nuitee
P
Parkin couple gb
10
2026-08-24 via Nuitee
F
federica extended_group it
8
Pros:

Posizione eccellente per visitare la città, stanza accogliente e dotata di ogni comfort. Parcheggio comodo in convenzione.

Cons:

Nulla

2026-08-24 via Nuitee
V
Valerie family_with_children fr
6
2 Nuits à Exeter
Pros:

La chambre était de bonne taille, lit plutôt confortable. Douche avec un flux agréable bien que l’eau chaude avait du mal à venir.
Petit déjeuner correct mais pas exceptionnel non plus.

Cons:

La chambre plein sud était bien chaude et bruyante le 1er soir : nous avons laissé les fenêtres ouvertes pour avoir de l’air (sommes restés 2 nuits). Rue très passante et animée.
Le 2ème soir nous avions réservé une table au restaurant pensant que ce serait rapide et plus simple.
45 mn pour avoir nos verres (qui avaient manifestement été oubliés), plusieurs plats n’étaient plus disponibles, puis encore 30 mn d’attente pour avoir nos plats. Lasagnes correctes, salade sunshine était bien. Une fois notre repas fini plus de serveur dans le restaurant pour payer nous avons donc rejoint notre chambre dans l’idée de régler notre note lors du Check out. Bref service très décevant côté restaurant en tous cas. Nous n’avons peut être pas eu de chance ?

2026-08-23 via Nuitee
C
Charly extended_group gb
7
Was fine for what I needed and its location was perfect - the staff were good.
Pros:

Spacious room with all I needed for a three night stay.
Nice touch to find coffee bags.

Cons:

Found the breakfast a bit disappointing…
Plenty of choice but the cooked food not brilliant.

2026-08-23 via Nuitee
M
Magdi couple hu
8
2026-08-23 via Nuitee