White Hart, Exeter by Marston's Inns

Hotels
Marston's Inns
8 (5104 reviews)
66 South Street , Exeter , gb

Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Lift / Elevator
Non-smoking throughout
Kid meals
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
friendly staff
good location
clean rooms
excellent food
Cons:
poor communication
noise issues
heating problems

Categories

Cleanliness
7.39
Some reviews mentioned cleanliness positively, whereas others highlighted issues like noise and poor communication.
Service
8.36
Most reviews noted friendly and helpful staff despite some communication issues.
Location
8.9
The location was frequently praised, being central and convenient for local attractions.
Room Quality
7.85
Rooms were generally well-received for being clean and comfortable, with some minor issues reported.
Amenities
7.38
Amenities were acceptable, but there were complaints regarding heating and noise.
Value for Money
7.84
Guests expressed satisfaction with the rates for the overall experience provided.
Food and Beverage
8.39
Food options received positive remarks, highlighting quality and variety.
Overall Experience
7.86
Guests had a generally pleasant experience despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:22

Property Description

Central Location and En Suite Accommodation
Located just a short walk from Exeter Cathedral, The White Hart offers comfortable en suite rooms in the heart of the city. Each room is equipped with modern amenities including a TV, telephone, and tea/coffee facilities.

Delicious Dining Options
Indulge in a full English breakfast each morning and savor gourmet burgers, steaks, curries, and more at the on-site restaurant. With a variety of menu options, including sharing platters and desserts, there is something to satisfy every craving.

Convenient Amenities and Nearby Attractions
Enjoy free Wi-Fi, private parking for a small fee, and easy access to Exeter's top attractions. Explore the historic Guildhall, visit the Royal Albert Memorial Museum, and take a short drive to Dartmoor National Park. Book your stay at The White Hart for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.

Location

Guest Reviews

8
Based on 5104 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.85
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
W
Wendy solo_traveller gb
7
Pleasant hotel.
Pros:

Easy to get out and about in the city centre. Lovely bar area. Good breakfast. Updated room decor.

Cons:

NA

2026-04-18 via Nuitee
S
Sameer couple gb
9
2026-04-17 via Nuitee
C
Chantelle solo_traveller gb
10
Pros:

The staff were really accomodating and friendly. Perfect location to attend event at Exeter phoenix Would recommend to anyone wanting to visit exeter

Cons:

Nothing

2026-04-16 via Nuitee
A
Ann-Kristin couple de
8
2026-04-16 via Nuitee
B
Bevan solo_traveller gb
10
Pros:

Friendly staff and value for money

Cons:

Nothing

2026-04-16 via Nuitee
A
Andrea solo_traveller gb
8
Pros:

Good size Bath, plenty hot water
Comfy beds
Fresh coffee bags not instant coffee

Cons:

Price of parking

2026-04-16 via Nuitee
T
Tracey couple gb
10
Fabulous stay, lovely staff and great breakfast
2026-04-16 via Nuitee
E
Elizabeth solo_traveller gb
7
Pros:

The venue is great

Cons:

When I went into check my friend in for his birthday ,I was asked as long as it's not for a homeless person, who did he think I was ,and how dare he say that to someone paying to stay at the hotel, then having been told breakfast was until 11, my friend came down at 10.45 to be told they had finished service ,so a refund in the breakfast and an apology for being so rude to me

2026-04-16 via Nuitee
K
Kristīna solo_traveller gb
10
Pros:

The room was clean and in a good location.

Cons:

The TV was in an uncomfortable position, so I couldn’t watch it from the bed.

2026-04-16 via Nuitee
O
O4047IUcraigm Business
10
An amazing hotel with great customer service.
Pros:

Amazing customer service from the start Kelly was polite attentive and made me feel at home . The assistant manager Louise went out of her way to ensure I was happy during my stay . The food was exceptional and very reasonably priced for the quality .

2026-04-15 via Tripadvisor
S
Scott couple gb
8
2026-04-15 via Nuitee
C
Cheryl couple au
10
My partner and I enjoyed our 2 night stay at White Hart. Very clean and comfortable room and very spacious. Definitely r
Pros:

Room was very spacious and comfortable. The Inn was quiet and staff were accommodating.

Cons:

N/A everything was great

2026-04-14 via Nuitee
B
Bennett couple gb
9
Staff excellent ,food good,bed very comfortable
Pros:

It was very quirky and a lot of history

Cons:

Nothing

2026-04-14 via Nuitee
V
Vivienne solo_traveller gb
9
Pros:

These hotel rooms always seem spotlessly clean. They have recently gone over to providing coffee bags instead of not so good instant coffee. A nice touch. Yorkshire tea bags are nice too and I found they tasted good with the carton milk instead of the sachet milk that used to be provided.

Cons:

Not that I didn't like, but would of been good if heater in room had come on a bit earlier in the evening. These rooms are generally reasonably warm but was still chilly in early Spring. Heated towel rail in bathroom didn't come on at all and is not manually controlled from the room.

2026-04-14 via Nuitee
R
Richard couple gb
8
Great value for money
Pros:

Great location

Cons:

Nothing

2026-04-14 via Nuitee
M
Matthew couple gb
9
2026-04-14 via Nuitee
S
Sara solo_traveller it
10
Pros:

Super clean hotel and very kind stuff

2026-04-14 via Nuitee
J
Joseph solo_traveller gb
8
Pros:

Excellent location, very good value for money.

2026-04-14 via Nuitee
K
Kerans couple gb
9
Lovely. Would recommend!
Cons:

The bed was not massively comfortable.

2026-04-14 via Nuitee
M
Marion solo_traveller au
8
A taste of history
Pros:

that it was a very old building
Extremely comfortable bed and pillow!!!
Having a lift!!!
Central location

Cons:

The hot water system went very hot then cold then warm, again and again. I mentioned it twice but nothing changed.
Given the hotel's history it's a shame that a proper history brochure is not available, or its history advertised

2026-04-13 via Nuitee