Hotel Águas Claras

Hotels
9.1 (486 reviews)
Rua Capitão Pedro Werlang, 420 , Caxias do Sul , br

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great staff and service
Comfortable and clean rooms
Excellent breakfast and food quality
Tranquil and beautiful location
Cons:
Some complaints about parking management
Wi-Fi instability mentioned
A few reviews mentioned older accommodations

Categories

Cleanliness
9.15
General positive feedback regarding cleanliness encountered in multiple reviews.
Service
9.31
Consistent praise for staff competence and helpfulness throughout the reviews.
Location
9.26
Reviews highlight the tranquil and convenient location of the hotel.
Room Quality
9.11
Several comments on the comfort and spaciousness of the rooms.
Amenities
8.93
Positive mentions of amenities such as thermal pool and breakfast.
Value for Money
8.7
Mixed feedback regarding value, with some complaints about pricing.
Food and Beverage
9.15
Overall positive sentiments about the quality of the breakfast offered.
Overall Experience
9.22
General satisfaction and high ratings across various dimensions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:43

Property Description

Convenient Location
Hotel Águas Claras is ideally situated just a 7-minute walk from Santa Cruz do Sul’s main avenue, offering easy access to the city's attractions and amenities.

Comfortable Rooms with City Views
Enjoy the comfort of our tastefully decorated rooms featuring city views, air conditioning, LCD TV, minibar, and a seating area. Relax and unwind in style during your stay.

Delicious Dining Options
Indulge in a delicious breakfast spread each morning, complete with fresh fruits, breads, and cold meats. Savor regional specialties and a variety of drinks at our on-site restaurant, or opt for convenient room service.

Experience comfort and convenience at Hotel Águas Claras. Book your stay now for a memorable visit to Santa Cruz do Sul.

Important information:

The invoice will always be issued to the holder of the credit card provided to Booking.com.

All extra bed or baby cot/crib is available upon request only and subject to availability. Rates do not include additional guests and children (refer to Policies).

The pool water is heated when ambient temperature is above 25 degreesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for R$ 112 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 486 reviews
Cleanliness: 9.15
Service: 9.31
Location: 9.26
Room Quality: 9.11
Amenities: 8.93
Value for Money: 8.7
Food and Beverage: 9.15
Overall Experience: 9.22
P
paulo • couple • br
9
2026-03-17 • via Nuitee
V
Valéria • couple • br
10
2026-03-14 • via Nuitee
G
Graciela Beatriz • family_with_children • ar
8
Pros:

Estuvo todo muy bien, a excepcion de la cantidad de habitaciones que nos dieron, a tal punto, que una quedó libre y obvio la tuve que pagar. Eramos 5 personas, 3 adultos y 2 niños de 11 y 6 años. Y NO pudieron ubicar al nene de 6 años que es de contextura pequeñisimo, en la habitacion con los padres, no obstante, se lo dijimos. Abone mas de 1500 reales una noche y me parece muy costoso pudiendo haber sido mucho menos.

2026-03-13 • via Nuitee
L
Leandro • extended_group • br
9
2026-03-09 • via Nuitee
V
VALTUIR • family_with_children • br
10
Pros:

Ambiente muito aconchegante e excelente café da manhã

Cons:

Sem reclamações

2026-03-02 • via Nuitee
F
Fernando • solo_traveller • br
10
Muito bom!
Pros:

Excelente.

2026-03-02 • via Nuitee
A
Ari Arruda • family_with_children • br
10
2026-02-08 • via Nuitee
J
Jânio José • couple • br
10
2026-01-19 • via Nuitee
J
Juan Pablo • family_with_children • cl
10
Lugar tranquilo y bello
Pros:

La infraestructura

Cons:

Que estaban realizando arreglos

2026-01-19 • via Nuitee
G
Guillyan • family_with_children • cl
10
De lo de la bulla no tengo nada malo que decir del lugar, ya que todo lo demás era maravilloso
Pros:

La atención

Cons:

La bulla de los arreglos que hacían no dejo descansar

2026-01-19 • via Nuitee
V
Valdirene • family_with_children • br
10
2026-01-19 • via Nuitee
C
camargo • couple • br
8
Pros:

A localização, a equipe…

2026-01-18 • via Nuitee
L
Lilian • solo_traveller • br
10
Saímos de Palhoça e direto para Gramado e de lá para cá. Viemos decepcionados com a hospedagem de Gramado, porém aqui gr
Pros:

Eu e minha família gostamos de tudo. Atendimento, instalações, limpeza, alimentação, tudo! Voltaremos a Santa Cruz do Sul para passar mais tempo no hotel.

Cons:

Não tem o que não gostamos.

2026-01-16 • via Nuitee
G
Gabriel • family_with_children • br
10
Conforto e localização privilegiada.
Pros:

Hotel extremamente limpo e em perfeito estado de conservação e manutenção.

Cons:

Sem considerações.

2026-01-15 • via Nuitee
J
Jose Luis • family_with_children • ar
8
2026-01-14 • via Nuitee
H
heemann • family_with_children • br
8
2026-01-14 • via Nuitee
D
Douglas • solo_traveller • br
9
2026-01-05 • via Nuitee
P
paulo • couple • br
9
2026-01-05 • via Nuitee
M
MOISES ISMAEL • couple • br
8
Muito boa
Pros:

ótimo atendimento. pessoal cordial e gentil

Cons:

piscina aquecida ótima...mas o barulho das 4 cascatas ligada é um pouco chato.

2026-01-05 • via Nuitee
A
Adriana • family_with_children • br
10
Surpresa positiva!
Pros:

De tudo! Localização elegante e sossegada, atendimento excepcional. Café da manha muito bom! Quarto espaçoso, bonito e moderno e bem cuidado. Ambientes que associam tradição, modernidade e conforto! Recomendo muiiiito!

2026-01-04 • via Nuitee