Hotel Águas Claras

Hotels
9.1 (510 reviews)
Rua Capitão Pedro Werlang, 420 , Caxias do Sul , br

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great staff and service
Comfortable and clean rooms
Excellent breakfast and food quality
Tranquil and beautiful location
Cons:
Some complaints about parking management
Wi-Fi instability mentioned
A few reviews mentioned older accommodations

Categories

Cleanliness
9.15
General positive feedback regarding cleanliness encountered in multiple reviews.
Service
9.31
Consistent praise for staff competence and helpfulness throughout the reviews.
Location
9.26
Reviews highlight the tranquil and convenient location of the hotel.
Room Quality
9.11
Several comments on the comfort and spaciousness of the rooms.
Amenities
8.93
Positive mentions of amenities such as thermal pool and breakfast.
Value for Money
8.7
Mixed feedback regarding value, with some complaints about pricing.
Food and Beverage
9.15
Overall positive sentiments about the quality of the breakfast offered.
Overall Experience
9.22
General satisfaction and high ratings across various dimensions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:43

Property Description

Convenient Location
Hotel Águas Claras is ideally situated just a 7-minute walk from Santa Cruz do Sul’s main avenue, offering easy access to the city's attractions and amenities.

Comfortable Rooms with City Views
Enjoy the comfort of our tastefully decorated rooms featuring city views, air conditioning, LCD TV, minibar, and a seating area. Relax and unwind in style during your stay.

Delicious Dining Options
Indulge in a delicious breakfast spread each morning, complete with fresh fruits, breads, and cold meats. Savor regional specialties and a variety of drinks at our on-site restaurant, or opt for convenient room service.

Experience comfort and convenience at Hotel Águas Claras. Book your stay now for a memorable visit to Santa Cruz do Sul.

Important information:

The invoice will always be issued to the holder of the credit card provided to Booking.com.

All extra bed or baby cot/crib is available upon request only and subject to availability. Rates do not include additional guests and children (refer to Policies).

The pool water is heated when ambient temperature is above 25 degreesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for R$ 112 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 510 reviews
Cleanliness: 9.15
Service: 9.31
Location: 9.26
Room Quality: 9.11
Amenities: 8.93
Value for Money: 8.7
Food and Beverage: 9.15
Overall Experience: 9.22
S
Silvana • solo_traveller • br
9
Pros:

Localização, aconchegante

Cons:

Travesseiro

2026-05-15 • via Nuitee
R
Ralph • couple • us
10
2026-05-13 • via Nuitee
A
André • couple • br
9
2026-05-11 • via Nuitee
C
cristina maria de • couple • br
8
Muito boa
Pros:

Quarto bonito bem limpo instalações ótimas banheiro chuveiro ótimo lençóis bons tv boa ! Box chuveiro com uma barra P segurar Muito bom

Cons:

Cheiro forte de limpeza. Produto colocado p limpar bem forte -

2026-05-11 • via Nuitee
A
Aldo • couple • uy
9
2026-05-06 • via Nuitee
V
Valéria • couple • br
10
2026-05-04 • via Nuitee
R
RUI • couple • br
10
Descanso e bem estar num hotel muito aconchegante.
Pros:

Gostamos muito do Hotel; lugar extremamente tranquilo, agradável e colaboradores muito atenciosos. Certamente recomendaremos e voltaremos.

Cons:

Nossa única observação é referente à disposição da mesa de servir do café da manhã. Da forma que está disposta no restaurante dificulta o deslocamento das pessoas para se servirem.

2026-04-22 • via Nuitee
B
Bruna • family_with_children • br
8
Hotel charmoso com boa localização, quarto confortável e ótimo café da manhã
Pros:

Hotel charmoso com boa localização, quarto confortável e ótimo café da manhã

2026-04-21 • via Nuitee
M
Maria Augusta • solo_traveller • br
10
Excelente opção em Santa Cruz do Sul!
Pros:

Instalações lindas e confortáveis.
Local tranquilo, sem barulho e bastante arborizado.

Cons:

Jantar no restaurante não estava bem quente.

2026-04-21 • via Nuitee
R
Rogerio • solo_traveller • br
10
2026-04-15 • via Nuitee
L
Luis Augusto • couple • br
7
Pros:

localização muito boa, em meio a muitas árvores. perto do centro mas precisa de carro.
café da manhã simples mas muito bom. atendeu muito bem as expectativas. estacionamento amplo e fácil.
cama excelente. chuveiro muito bom!

Cons:

a falta de acamedia

2026-04-13 • via Nuitee
C
Cíntia • couple • br
10
Excelente!
Pros:

A localização do hotel é ótima, próximo ao centro (fica a menos de 15 minutos à pé) e num bairro silencioso. Outra vantagem, fica perto do Parque da Gruta (também consegue ir caminhando e aproveitando a paisagem). Funcionários educados e atenciosos, café da manhã com diversas opções incluindo a tradicional cuca. Mas uma das coisas que mais chamou a atenção foi o quarto silencioso e a sacada dos quartos (só daria uma dica, colocarem pelo menos duas cadeiras na sacada para os hóspedes).

2026-04-06 • via Nuitee
J
Jecson Luis • extended_group • br
8
2026-03-30 • via Nuitee
T
THIAGO • couple • br
9
2026-03-26 • via Nuitee
M
Meloandersoneduardode • family_with_children • br
10
2026-03-23 • via Nuitee
L
Luana • solo_traveller • br
9
2026-03-23 • via Nuitee
F
FABIO • couple • br
10
2026-03-23 • via Nuitee
P
paulo • couple • br
9
2026-03-17 • via Nuitee
V
Valéria • couple • br
10
2026-03-14 • via Nuitee
G
Graciela Beatriz • family_with_children • ar
8
Pros:

Estuvo todo muy bien, a excepcion de la cantidad de habitaciones que nos dieron, a tal punto, que una quedó libre y obvio la tuve que pagar. Eramos 5 personas, 3 adultos y 2 niños de 11 y 6 años. Y NO pudieron ubicar al nene de 6 años que es de contextura pequeñisimo, en la habitacion con los padres, no obstante, se lo dijimos. Abone mas de 1500 reales una noche y me parece muy costoso pudiendo haber sido mucho menos.

2026-03-13 • via Nuitee