Smoketree Lodge

Hotels
8.3 (193 reviews)
11914 Highway 105 , Banner Elk , US
+1 828-963-6505

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
Family rooms
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Clean establishment
Friendly staff
Great location
Good amenities
Cons:
Rooms very dated
Management very rude

Categories

Cleanliness
7.95
The establishment was clean, but some dated aspects may detract from the overall perception.
Service
8.95
The staff was reported to be very friendly and helpful, although management was noted as rude in one instance.
Location
8.95
Loved the location, with proximity to local sights and easy access.
Room Quality
7.45
Rooms are very dated and small, though some reviews mentioned cleanliness.
Amenities
8.45
Amenities like the heated pool, hot tub, and sauna were positively noted.
Value for Money
7.95
Overall value seems decent, but dated facilities may impact value perception.
Food and Beverage
8.45
Not specifically mentioned, assumed to be standard quality for this hotel tier.
Overall Experience
8.25
Mixed sentiments with highlights on amenities and service but concerns over room quality and management.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:03

Property Description

Welcome to Smoketree Lodge!

Indoor Pool and Fitness Centre: Enjoy a refreshing swim in our indoor pool or stay active at our fitness centre during your stay.

Fully Equipped Kitchenette: Each accommodation offers a convenient kitchenette, perfect for preparing meals during your visit.

Hot Tub and Games Room: Unwind in our hot tub or have some fun in the games room with billiards, ensuring a relaxing and entertaining stay.

Book your stay at Smoketree Lodge now to experience these fantastic amenities!

Important information:

Guests must be 21 years of age or older in order to check in without a parent or official guardian.

Guests arriving outside the normal check-in times must contact the property directly in order to make alternative check-in arrangements.

Front desk hours are as follows:
Sunday-Thursday: 08:00 until 20:00
Friday-Saturday: 08:00 until 22:00Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HKY

Location

Guest Reviews

8.3
Based on 193 reviews
Cleanliness: 7.95
Service: 8.95
Location: 8.95
Room Quality: 7.45
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.25
C
Chaney • couple • us
9
Pros:

The popcorn at the front desk was a nice touch!!

2026-10-13 • via Nuitee
D
Donna Lee • family_with_children • us
10
Awesome little lodge
Pros:

It was very quiet here and the views were awesome. The room was clean and was very pleasant to stay in. The staff were very impressive. The lobby itself was just beautiful. I definitely would recommend Smoke Tree Lodge to everyone I know and would stay here again.

Cons:

Not one thing.

2026-10-13 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-08-13 • via Nuitee
M
Michael K • solo_traveller • us
10
2026-08-06 • via Nuitee
F
Fradim • solo_traveller • nl
6
Appartement bij Banner Elk
Pros:

Volledig ingerichte keuken
Meer dan voldoende handdoeken
Vriendelijk personeel
Indrukwekkende entree!

Cons:

Accommodatie is verouderd en heeft de nodige renovatie nodig.
Overal ligt vloerbedekking.
Veel trapjes, onhandig voor mensen die slecht ter been zijn.
Er staat heel veel in de kamer, het is meer een appartement

2026-07-25 • via Nuitee
E
Ethan • couple • us
8
Exactly what you expect from the photos
Pros:

It's perfectly retro, friendly staff, great vibe of a 1970's ski lodge, but with modern amenities. The wifi was fast, which is great because cell service in the mountains isn't the greatest. We had a kitchen in our room and everything worked great, clean fridge, clean microwave, even came with plates, bowls, cups, etc. The pool and hot tub were great after a long day on our feet too!

All in all, we'd stay here again without hesitation.

Cons:

The only negatives I could report were 2 small things and 1 that might have been my fault - 1: the water pressure in our room wasn't amazing, it worked, but it was a little low. and 2: the AC window units were a bit noisy, but not out of the ordinary for a window unit. Other than those, I couldn't figure out how to work the sauna, but that could just be me.

2026-07-14 • via Nuitee
R
RKyles • solo_traveller • us
10
Very clean, family friendly place to stay
Pros:

Room. Pool. Game room. Deck. Coffee. Everything!

Cons:

Our bed was more firm than I liked. My husband loved it. BUT the couch was a dream! So comfortable!

2026-06-23 • via Nuitee
K
Kori • couple • us
10
We brought our kids here when they were small, now we our grandchildren get to enjoy SmokeTree, too.
Pros:

It’s a cozy lodge feel with beautiful views and lots of amenities.

Cons:

The A/C is located in the living area making it a bit warm in the bedroom at night.

2026-06-08 • via Nuitee
D
Dinah • couple • us
8
2026-05-25 • via Nuitee
M
Misty • solo_traveller • us
8
Pros:

Great location

Cons:

Needs some updating

2026-05-17 • via Nuitee
G
Grady • solo_traveller • us
10
We booked this place for our nephews graduation due to it being the cheapest in such short notice but boy was it a deal
Pros:

Was very quiet and peaceful as we stayed along with great facilities pool spa sauna pool tables air hockey and close to everything

Cons:

That I had to go home 😂

2026-05-12 • via Nuitee
F
Fore • extended_group • us
8
2026-05-05 • via Nuitee
P
Puckett • couple • us
10
Great
Pros:

The staff was very friendly and it was very clean.Alot of activities to keep you busy and the room was very relaxing.

Cons:

The lighting in the room could have been little more brighter

2026-04-30 • via Nuitee
F
Fore • extended_group • us
8
2026-03-13 • via Nuitee
M
Maksym • family_with_children • pl
10
Wow 👌
Pros:

Super

Cons:

Snowboard 🏂

2026-01-24 • via Nuitee
F
Fore • solo_traveller • us
8
2026-01-21 • via Nuitee
A
Amy • couple • us
8
2026-01-20 • via Nuitee
D
D • couple • us
9
Wonderful place to stay, as long as one sleeps with earmuffs.
Pros:

Indoor pool, hot bath and sauna. Large activity area for families. Proximity to local sights, landmarks, restaurants and things to do.

Cons:

Old building makes the hallways transmit too much sound. Sauna was not hot enough.

2026-01-19 • via Nuitee
R
Renea • family_with_children • us
10
2026-01-18 • via Nuitee
L
Lisbeth • extended_group • us
1
Fue una mala experiencia, un señor nos echó del hotel el 30 de diciembre 2025 a las 11:30 pm, porq teníamos una mascota
Pros:

La recepción

Cons:

El mal olor de la habitación,

2026-01-08 • via Nuitee