Pullman Miri Waterfront

Hotels
Accor
8.6 (114 reviews)
Lot 1347, Miri Waterfront Commercial Centre, Miri, Sarawak, 98000 , Miri , MY

Facilities

Meeting rooms
Fitness facilities
Proposal/romance packages available
Express check-out
No single-use plastic straws
Comprehensive recycling policy
Nightclub
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Old furnishings

Categories

Cleanliness
7.73
Issues noted with cleanliness, particularly concerning food areas.
Service
9.2
Staff are noted as friendly and helpful.
Location
9.24
Great location highlighted frequently in reviews.
Room Quality
8.19
Some concerns regarding room furnishings and cleanliness.
Amenities
8.72
Amenities described positively, though some need upgrading.
Value for Money
8.68
Overall perceived as good value for the quality provided.
Food and Beverage
8.23
Food quality is great but cleanliness issues noted.
Overall Experience
8.8
Overall positive experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:59

Property Description

Experience the ultimate getaway at Pullman Miri Waterfront, where luxurious comfort meets vibrant entertainment.

Relaxation and Recreation
Unwind in one of our two soothing hot tubs, or indulge in leisure activities at the nightclub and sauna. Enjoy delightful moments in our poolside bar while soaking up the sun.

Gastronomic Delights
Savor exquisite international cuisine at Pullman Kitchen, offering lunch, dinner, and brunch. With 24-hour room service and a cozy coffee shop, culinary satisfaction is always at your fingertips.

Business and Connectivity
With over 11,000 square feet of event space, a business center, and complimentary Wi-Fi, we cater to both leisure and business travelers. Our express check-in and airport shuttle add to your convenience, making your stay effortless.

Book your stay now to experience unparalleled comfort and exceptional amenities at Pullman Miri Waterfront!

Important information:

  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MYY

Property Policies

  • Pets

    Pets not allowed

  • Covid

    COVID-19 vaccine must have been received a minimum number of days before check-in: 14

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Covid

    Minimum age for proof of COVID-19 vaccination requirement: 18

See all policies

Location

Guest Reviews

8.6
Based on 114 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
V
Verified traveler
6
A pleasant stayed
Pros:

A spacy room with little toiletries equivalent for three stars hotel, the bed is comfortable but the towels are quite hard. The tv is quite old with buzzling sound . The restaurant is big with varities of food BUT need to improve for the cleanliness many flies around especially at raw food corner . They should put flies trap and cover the food. Otherwise it is excellent . The staff are friendly and helpful

2025-09-06 via Nuitee
M
Muhammad Hadri Hamiz family_with_children
10
Pros:

Short stay here was pleasant. The hospitality was great. Amazing view of the city and sea.

2025-08-26 via Nuitee
M
Mili Tim Yee family
6
Pros:

Like: friendly service. The view is nice.

Not like: the window is dirty. The room basin is mild clogged. Need to call to request for electric kettle and iron. The cleaned coffee mug is not available during peak time.

2025-08-23 via Nuitee
M
Mikhail
10
The best hotel in Miri
Pros:

Modern, well-maintained and run hotel in the heart of Miri, right on the river. Less than 15 minutes from airport. Good pool. Friendly staff. Spacious, comfortable rooms with great view.

2025-08-18 via Nuitee
V
Verified traveler
10
Pros:

Great location, spacious hotel.
TV needs upgrading. Seems a bit too old and small for the spacious room. Caninet where they put fridge may need regular maintenance because making creaky sound. But i love the hotel overall. Been here few times.

2025-08-17 via Nuitee
K
Kenneth
8
Pros:

Food was great, however the room was abit old, not as expected.

2025-07-26 via Nuitee
A
Alan partner
10
Pros:

X

2025-07-24 via Nuitee
Q
Qayyum family_with_children
8
Pros:

We got a free upgrade from a Deluxe room to a Suite, thanks to the friendly staff. Overall had a pleasant stay but amenities wise could be better for a 5-star hotel. Small TV, buzzing humming noise from ceiling.

2025-06-23 via Nuitee
M
Mohd Roselan
10
Pros:

Wonderful short stay. Excellent receptionist, Nurul Balqis has made our check in really a pleasant one. Thank you for upgrading our room to suite.

2025-06-18 via Nuitee
B
Barry
8
Pros:

Not as good as previous visitels. Next year i will try a different hotel in Miri.

2025-06-03 via Nuitee
C
Chong family
6
Pros:

Food choices for the lounge can be improved. It’s mediocre and below average

2025-05-27 via Nuitee
V
Verified traveler
10
Amazing stay
Pros:

Amazing stay with great staffs. Thank uou for accommodation request to have all 4 rooms on the same floor

2025-05-26 via Nuitee
V
Verified traveler
2
A hotel in decline.
Pros:

Room floors, table surfaces were not clean. Bedroom slippers were not provided and in-room telephone was not working to request for amenities.

Not worth the price and star rating at all.

2025-05-07 via Nuitee
D
dean raymond partner
8
Pros:

Lovely service very friendly and attentive

2025-04-21 via Nuitee
V
Vivian family
10
Pros:

Room was clean and beds comfortable. Convenient location. Friendly staff and professional. Overall experience was excellent.

2025-03-17 via Nuitee
G
Grace
8
Enjoyable stay at Pullman Miri.
Pros:

Overall a great place to stay as the bed was comfortable and my room had a fantastic view of the sea, the busy River, golf course n city. However, I had to have my quilt changed as it was worn out. They should also change 2 of their squarish pillows as they’re just as worn out. Oh yes, the room door needs to be adjusted as I had to pull it hard to close with a bang.
Compliments to all the service staff who were very helpful and cheerful.

2025-03-09 via Nuitee
T
thomas
10
Pros:

Fantastic hotel gym.

2025-02-23 via Nuitee
S
Sie Khui
8
Pros:

Convenient

2025-02-16 via Nuitee
P
Paul
10
Pros:

Ghj

2024-12-29 via Nuitee
V
Verified traveler
10
Pros:

Amazing! Spacious room!

2024-12-22 via Nuitee