Sure Hotel by Best Western Sarlat-la-Canéda

Hotels
Sure Hotel by Best Western
8.3 (1469 reviews)
24 Avenue de la Dordogne , Sarlat-la-Canéda , fr

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Terrace
Pets allowed
Express check-in/check-out
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cleanliness
Cons:
Small rooms
Limited sound insulation
Bathroom size

Categories

Cleanliness
7.94
Cleanliness maintained well, though some guests noted the need for improvement.
Service
8.91
Highly appreciated for the friendliness and attentiveness of the staff.
Location
8.45
Conveniently located near points of interest, although some mention commercial surroundings.
Room Quality
7.4
Rooms were described as small by some guests, affecting overall comfort.
Amenities
7.93
Amenities satisfactory, though some guests requested additional features like a kettle.
Value for Money
8.39
Generally considered good value for the services provided.
Food and Beverage
8.94
Breakfast highly praised, especially homemade options.
Overall Experience
8.41
Most guests expressed satisfaction with their stay, highlighting helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:47

Property Description

Convenient Location
Sure Hotel by Best Western Sarlat-la-Canéda is ideally situated near Sarlat-la-Canéda town center and the train station, making it a perfect choice for travelers seeking convenience.

Comfortable Accommodations
Enjoy soundproofed rooms with free WiFi and private bathrooms, ensuring a comfortable and relaxing stay at Sure Hotel by Best Western Sarlat-la-Canéda.

Great Amenities
Indulge in a daily full breakfast buffet or opt for an express breakfast at a lower rate. Benefit from free private parking, accessibility for disabled guests, and local tourist information provided by the friendly reception staff.

Book now for a memorable stay at Sure Hotel by Best Western Sarlat-la-Canéda Sarlat and explore the nearby historical attractions with ease.

Important information:

Please note that the reception is open :
- From May till October included : from 07:00 to 22:00 .
-During the winter (from November to April included) from 07:00 to 11:30 and from 17:00 to 21:00.

Guests are requested to contact the property in advance in case of late arrival.

Current reception hours from November till April
From May till October included : from 07:00 to 22:00 from Monday to Friday included.

On Saturdays and Sundats from 08:00 to 22:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 1469 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.45
Room Quality: 7.4
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.41
J
Javier Pérez family_with_children es
10
Pros:

El trato de la recepcionista Andréa fue muy bueno y profesional. Nos recomendó un listado de restaurantes en los días previos al viaje para cenar todo el grupo. Nos envió las facturas de nuestros gastos super pronto. Perdimos una llave de la habitación y Andréa estuvo esperando hasta pasada la hora de su trabajo para dárnosla en mano. El desayuno fue fantástico: cookies caseras, Nutella casera , de los mejores huevos revueltos que hemos tomado en nuestra vida. Camas buenas y ambiente silencioso.

Cons:

Nada en concreto. Volveré con nuevos grupos.

2026-03-20 via Nuitee
D
Damien solo_traveller fr
9
Séjour agréable et hotel confortable
Pros:

Accueil très agréable et service à l’écoute
Hotel très agréable au calme et confortable

2026-03-20 via Nuitee
M
maryse couple fr
7
séjour passable
Pros:

Chambre parfaite. Amabilité du personnel.
Petit déjeuner bien.

Cons:

Prise dans salle de bain très éloignée du lavabo.
Prix excessif pour le repas du soir pour des produits surgelés et passés au micron onde.

2026-03-19 via Nuitee
L
Lespinasse family_with_children fr
9
2026-03-16 via Nuitee
J
Josee solo_traveller ca
9
2026-03-13 via Nuitee
V
Vincent couple fr
8
2026-03-12 via Nuitee
V
vincent couple fr
7
2026-03-12 via Nuitee
A
Amelie couple fr
10
Superbe
Pros:

Le personnel était très agréable, le décors et les chambres étaient très cosy
Le petit déjeuner était parfait avec les produits locaux et fais maison

Cons:

Les oreillers étaient un peu trop dur..

2026-03-11 via Nuitee
M
Mariannick extended_group fr
9
Séjour dans l'ensemble agreable
Pros:

La proximité avec la ville
L'accueil très chaleureux
Le confort des lits

Cons:

La chambre un peu petite
Le fait que les chambres avec des grands lits soient au 2eme étage sans ascenseur la douche un peu petite pour personnes fortes

2026-03-09 via Nuitee
M
Miren family_with_children es
7
Hotel bien situado cerca de Sarlat con buen desayuno
Pros:

El personal muy profesional y amable. El desayuno co productos caseros y la situación práctica cuando viajas de paso en coche

Cons:

El tamaño de las habitaciones, era imposible trabajar en el escritorio porque no cabía bien la silla

2026-03-04 via Nuitee
E
Emilie solo_traveller fr
9
Séjour agréable
Pros:

Établissement rénové
Très propre
Petit déjeuner fait maison

2026-03-04 via Nuitee
E
Elizabeth couple fr
10
Formidable
Pros:

La gentillesse du personnel

Cons:

Rien

2026-03-02 via Nuitee
L
Luc solo_traveller fr
9
Pros:

Très bon accueil, chambre qui correspondait a mon attente

Cons:

Ras

2026-03-02 via Nuitee
P
Pascal extended_group fr
9
bon séjour personnel agréable hotel propre
Pros:

Le petit déjeuner parfait parking voiture a côté

Cons:

un service de restauration le week-end

2026-03-02 via Nuitee
T
Ting family_with_children tw
8
2026-02-25 via Nuitee
R
Rafael family_with_children es
6
2026-02-24 via Nuitee
S
Sonia couple fr
9
2026-02-23 via Nuitee
A
Andrea couple es
10
2026-02-22 via Nuitee
H
herve family_with_children fr
7
Pros:

Personnel sympathique. Déjeuner très bon

Cons:

Lit. SDB petite

2026-02-14 via Nuitee
L
le port family_with_children fr
10
Pros:

Le calme

Cons:

Rien à dire

2026-02-14 via Nuitee